Sonesta Simply Suites Dallas Richardson

Hotels
•
Sonesta Hotels
8 (620 reviews)
12525 Greenville Avenue , Dallas , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location
Cons:
Rude staff
Issues with cleanliness and other amenities

Categories

Cleanliness
7.25
Several reviews mentioned cleanliness positively, but others reported issues with a strong smell and dirt.
Service
6.25
Mixed sentiments about service, with some staff being described as rude and unprofessional.
Location
9.25
Positive remarks about the quiet location and parking view.
Room Quality
8.25
Most guests found the rooms acceptable, with one review highlighting the suite experience.
Amenities
8.25
Mentioned frequently with a desire for better TVs, but overall deemed acceptable.
Value for Money
8.25
Guests generally felt they got good value based on their experiences.
Food and Beverage
8.25
No specific mentions found, but standard quality for this hotel tier.
Overall Experience
8.25
Overall positive experiences were reported, though with some significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:02

Property Description

Modern Amenities and Comforts
Experience the convenience of high-speed internet and fully equipped kitchens in our spacious suites at Sonesta Simply Suites Dallas Richardson.

Convenience at Your Fingertips
Enjoy the luxury of a 24-hour convenience store, laundry facilities, and modern fitness center during your stay with us.

Prime Location for Business and Leisure
Located near major motorways, our hotel offers easy access to corporate headquarters like AT&T and Texas Instruments. Plus, attractions like the Galleria Mall, American Airlines Center, and Hawaiian Falls Waterpark are just a short drive away.

Book now for a memorable stay at Sonesta Simply Suites Dallas Richardson!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Starting from March 1st 2024: It's a $150 nonrefundable pet fee plus $15 extra per day for cleaning. Dogs are welcome (just one per room, please) if they're polite and well-behaved. We're setting a weight limit of 50lbs for our furry guestsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 620 reviews
Cleanliness: 7.25
Service: 6.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
M
Mohamed tarek • family_with_children • us
7
Pros:

Wide and has all needed facilities in the sweet

Cons:

The TV was not working and has not been fixed

2026-05-29 • via Nuitee
M
Muhammad Uzair • solo_traveller • us
2
Pros:

Nothing

Cons:

The first room AC wasn't working. Intercom was broken. Had to wait in line first to checkin snd then for AC.

They changed the room. The flush tank didn't work initially.

2026-05-28 • via Nuitee
B
Beatriz • couple • us
10
The staff is very friendly, the facility is very clean, and it is comfortable.
Pros:

The rooms were clean and comfortable.

Cons:

It is exclusively equipped with the designated entry and access road. The condition is subpar. Additionally, the room features a notably long desk that takes up significant space, affecting the room's layout.

2026-05-23 • via Nuitee
A
Auntie Boobah • family_with_children • us
10
2026-05-18 • via Nuitee
E
Ethan • couple • us
10
2026-05-12 • via Nuitee
C
Calvin • couple • us
1
2026-05-08 • via Nuitee
C
Calvin • couple • us
1
Never again
Pros:

Disappointed in room cleanliness, customer service, and dirty trash filled hallway’s and exits.

Cons:

I’m sick of the mold in my room and disrespectful management team. Scammers. Disappointed in room cleanliness, customer service, and dirty trash filled hallway’s and exits.

2026-05-08 • via Nuitee
J
Jeff • solo_traveller • us
8
Good stay and property
Pros:

Location

Cons:

Nothing it was good.

2026-05-02 • via Nuitee
H
homara • couple • us
8
2026-04-29 • via Nuitee
B
Barree • solo_traveller • us
10
2026-04-18 • via Nuitee
C
Cheynie • couple • au
8
2026-04-17 • via Nuitee
A
Aristeo • couple • us
7
2026-04-10 • via Nuitee
A
Alexis • solo_traveller • us
10
2026-04-09 • via Nuitee
K
Krystal • solo_traveller • us
8
2026-03-30 • via Nuitee
J
Jacques • couple • za
7
it was adequate but far from good
Pros:

nice gym

Cons:

hard to sleep due to highway and noisy AC

2026-03-20 • via Nuitee
M
Monika Mieszalska • family_with_children • us
10
2026-03-17 • via Nuitee
M
Monika Mieszalska • family_with_children • us
10
Pros:

Overall - for the price it is exceptional

Cons:

Can't complain- for the price this is my new To-go place !!

2026-03-17 • via Nuitee
E
Eddie • couple • us
7
Pros:

The front desk women were perfect

Cons:

The location

2026-03-16 • via Nuitee
J
Jennifer • family_with_children • us
8
Pros:

Nice Room! Nice Area! Will be back for sure!

Cons:

One of the staff had a rude comment when my family went to go get fresh towels. She had to put them in the washer herself.

2026-03-03 • via Nuitee
L
Lisa • family_with_children • us
6
2026-03-01 • via Nuitee