Mercure Aberdeen Caledonian Hotel

Hotels
•
Mercure
8 (2993 reviews)
10-14 Union Terrace , Aberdeen , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Room quality issues
Noise disturbances

Categories

Cleanliness
7.83
Room was clean and comfortable, but some rooms need a makeover.
Service
8.3
Friendly and helpful staff, with issues quickly resolved.
Location
8.84
Great central location with easy access to shops and bars.
Room Quality
7.29
Good rooms but received complaints about room size and amenities.
Amenities
7.82
Basic amenities were satisfactory, but more lounge areas would be appreciated.
Value for Money
7.78
Good value for the location but some room quality issues.
Food and Beverage
8.33
Food was very good with excellent breakfast choices.
Overall Experience
7.8
Positive experience overall despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:41

Property Description

Award-Winning Restaurant and Modern Rooms:
Experience culinary excellence at our award-winning restaurant and unwind in our modern rooms equipped with complimentary toiletries and daily newspapers.

Elegant Victorian Hotel with Relaxing Ambience:
Indulge in afternoon tea or a light meal in the sophisticated Café Bar Caley or Diamond Suite, both offering a serene atmosphere for relaxation. Private dining and a pre-theatre menu are also available to enhance your dining experience.

Convenient Amenities and Prime Location:
Enjoy en suite facilities, flat-screen TVs, and wireless internet in all rooms, along with 24-hour room service for your convenience. Located in the heart of Aberdeen, our hotel is a short stroll away from major attractions like the Satrosphere Science Centre and Aberdeen Rail Station.

Book your stay at Mercure Aberdeen Caledonian Hotel for a delightful blend of luxury and convenience.

Important information:

When booking for 7 rooms or more, different policies may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

8
Based on 2993 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
V
Valentina Alice • extended_group • it
10
2026-05-30 • via Nuitee
E
Eleonor • solo_traveller • se
7
Hotellet är ju väldigt bra placerat nära till tågstation, busstation och till faciliteter
Pros:

Frukosten var väldigt bra, både kalla varmare rätter och färsk frukt, färska jordgubbar, hallon och blåbär serverat till sin yoghurt mumma

Cons:

Man kunde bytt ut koppar och glas efter man använt dem var dag. Detta gjordes inte.
Rummet var väldigt varmt, fastän man endast kunde öppna fönstret en decimeter så var det inte tillräckligt.

2026-05-30 • via Nuitee
C
Claire • solo_traveller • gb
8
2026-05-29 • via Nuitee
K
keith • solo_traveller • gb
8
2026-05-28 • via Nuitee
A
Aksel • family_with_children • nl
8
2026-05-28 • via Nuitee
L
luka • solo_traveller • hr
10
2026-05-27 • via Nuitee
J
John • solo_traveller • gb
8
Pros:

The central location was perfect. The room was spacious.

Cons:

The room was next to the main Street and noisy.

2026-05-27 • via Nuitee
J
jayne • family_with_children • gb
10
2026-05-26 • via Nuitee
A
Andrew • solo_traveller • gb
9
2026-05-26 • via Nuitee
Y
Yasmin • solo_traveller • gb
6
Basic budget hotel vibes, with friendly staff.
Cons:

The free wifi was hopeless. Cut out every few seconds. I couldn’t get the work done that I needed to do :(

2026-05-26 • via Nuitee
R
Rudolf-Alexander • solo_traveller • de
9
2026-05-26 • via Nuitee
E
E • couple • au
10
Great place to stay comfortable and clean
Pros:

The position

2026-05-26 • via Nuitee
H
Helen • couple • gb
8
2026-05-25 • via Nuitee
I
Ian • solo_traveller • gb
9
Mercure Caledonian Hotel Aberdeen
Pros:

Excellent location for city centre.
Good breakfast.
Clean & tidy room.
Lift for luggage.
All facilities as stated in booking.

Cons:

(Very) minor criticisms:
Pillow too soft and thin for support during sleeping.
Breakfast cooled too quickly on warm plate.
Could be more biscuits provided with tea/coffee facilities.

2026-05-25 • via Nuitee
M
Mark • solo_traveller • gb
8
All good no issues, parking was offered at an extra litterally 20m from the hotel. Very good rates for the Centre of tow
Pros:

Lovely hotel central to where i needed to be. Vert friendly staff.

Cons:

Close to where i was attending a medical.

2026-05-24 • via Nuitee
K
Kristin • couple • no
8
2026-05-24 • via Nuitee
S
Stanislas • couple • ae
7
2026-05-23 • via Nuitee
J
jose luis • couple • es
10
Si vas vete allí…
2026-05-23 • via Nuitee
M
Martin • solo_traveller • de
7
2026-05-23 • via Nuitee
A
Anthony • solo_traveller • gb
8
Good, would come again
Pros:

Central, Rooms

Cons:

30 minutes wait to check in

2026-05-23 • via Nuitee