Park Hyatt Melbourne

Hotels
Park Hyatt
9.2 (2084 reviews)
1 Parliament Square, Off Parliament Place , Melbourne , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Excellent breakfast
Great location
Cons:
Need for larger mugs in rooms
Desire for non-feather pillows

Categories

Cleanliness
9.19
The hotel was reported to be clean and tidy.
Service
9.66
Staff were described as enthusiastic, professional, and attentive.
Location
9.2
Located in an excellent spot, close to major attractions.
Room Quality
9.15
Guests enjoyed the spacious and comfortable rooms.
Amenities
9.18
Amenities were praised, particularly the breakfast variety.
Value for Money
8.64
Overall perceived value meets expectations for the quality provided.
Food and Beverage
9.19
Breakfast was specifically highlighted as excellent.
Overall Experience
9.36
Guests expressed a highly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:33

Property Description

Luxurious Accommodation and Dining Experience
Indulge in the opulence of Art Deco and Ottoman-inspired rooms with spa-like Italian marble bathrooms. Experience award-winning cuisine at the hotel's restaurant, offering creative contemporary dishes.

State-of-the-Art Spa and Wellness Facilities
Relax and rejuvenate at the Park Club Health & Day Spa, featuring a fully equipped fitness center, a 25-meter heated pool, spa pool, sauna, steam room, and outdoor sun terrace.

Prime Location and Nearby Attractions
Conveniently situated just a short walk from Melbourne's city center, explore popular attractions like Melbourne Museum, Fitzroy Gardens, and Chinatown. Immerse yourself in the vibrant culture of the city during your stay at Park Hyatt Melbourne.

Book now for an unforgettable stay at Park Hyatt Melbourne, where luxury meets convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 70 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 2084 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 9.36
C
Claire family_with_children au
6
Pros:

Our second time staying at the Park Hyatt.

Cons:

Unfortunately, we had a negative experience with the front desk on check-in. This set the tone for our stay. The staff member was sexist - expressing surprise & scorn that I have a different surname to my husband. He was rude & dismissive. We will stay elsewhere next time. Suggest you invest in some customer service training for front desk staff. Buffet breakfast staff, however, were great.

2026-07-25 via Nuitee
S
Sandra solo_traveller au
10
Pros:

The le labo products were beautiful! Room was comfortable and clean.

Cons:

Nothing.

2026-07-25 via Nuitee
S
susan solo_traveller au
8
2026-07-25 via Nuitee
M
Michael solo_traveller au
10
Pros:

Everything worked staff were wonderful

Cons:

Nothing

2026-07-23 via Nuitee
L
Lisa solo_traveller au
10
2026-07-21 via Nuitee
S
Samantha solo_traveller au
8
Pros:

Very clean and comfortable. Great size room and the selection for the buffet breakfast is fabulous.

Cons:

A large group of several adults dining in the restaurant had multiple children with them. The parents let the children climb over the furniture in the restaurant and surrounding areas, scream, run around and impose on the serenity of other diners. Restaurant staff need to observe the disturbance on other diners and then be brave enough to, very politely but firmly, ask the parents to control their children. Not only is it a hazard to the staff serving food and beverages, but it's a hazard for the children and extremely unfair on other patrons.

2026-07-21 via Nuitee
C
Carmen solo_traveller au
9
Fabulous
Pros:

Fod

Cons:

Nothing

2026-07-19 via Nuitee
E
Edward solo_traveller au
9
2026-07-19 via Nuitee
W
WARREN solo_traveller au
10
For every trip to Melbourne this is were I would stay.
Pros:

Quality and comfort in all aspects matches rating. All team members efficient in friendly way. High tea excellent! Great location for all events.

2026-07-19 via Nuitee
V
Vaughan solo_traveller au
8
2026-07-18 via Nuitee
M
Maria couple au
8
2026-07-18 via Nuitee
J
jones family_with_children nz
10
2026-07-16 via Nuitee
H
Hershel solo_traveller us
9
2026-07-16 via Nuitee
P
Peter solo_traveller au
8
Pros:

The dinner was very well cooked and tasty, with great service by Kelly, our waitress.
Breakfast was very nice, plenty of choice for all tastes.

2026-07-14 via Nuitee
S
Sharon couple ug
9
Best hotel in Melbourne, I love it
2026-07-14 via Nuitee
K
Katrina couple au
10
2026-07-14 via Nuitee
L
Laura solo_traveller au
10
Pros:

Everything was perfect! We felt so well taken care of as we were celebrating our wedding. Amazing service, complimentary wine and fruit and the room was stunning.

2026-07-14 via Nuitee
A
Alec couple au
10
Great place to stay and worth the money. Lovely staff.
Pros:

Lovely service from staff. A classic 5 star hotel and lovely old school styling. Highly recommend this.

Cons:

Nothing

2026-07-13 via Nuitee
A
Anthony family_with_children nz
5
Pros:

Clean and tidy

Cons:

Staff weren’t friendly and lack of promotional knowledge and got me wanting to cross check &
Over charged me for spa

2026-07-13 via Nuitee
M
Michael couple au
10
2026-07-13 via Nuitee