Hotel Ambassador

Hotels
8.7 (9957 reviews)
Kärntner Straße 22 , Vienna , AT
+43 1 961610

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
High food prices
Lack of certain amenities

Categories

Cleanliness
8.53
Many reviews highlighted cleanliness positively, but minor issues were mentioned regarding facilities.
Service
9.2
Frequent mentions of friendly and professional staff.
Location
9.24
Consistently praised for its excellent location for exploring the city.
Room Quality
8.69
Rooms were noted as spacious and comfortable, with few complaints.
Amenities
8.42
Some remarks about missing amenities like coffee-making facilities.
Value for Money
8.58
Mixed feedback on costs, especially regarding breakfast pricing.
Food and Beverage
8.03
Concerns over breakfast costs and limited dining options mentioned.
Overall Experience
8.9
Overall positive experience with several recurring praises for location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:06

Property Description

Luxurious Accommodation in the Heart of Vienna

The Hotel Ambassador, situated on the vibrant Kärntner Straße, offers a blend of history and modern luxury. Historic Significance and Elegance The hotel, welcoming guests since 1898, boasts a rich history having accommodated iconic figures like Marlene Dietrich and Mark Twain. Its proximity to Vienna's landmarks makes it an ideal choice for explorers. Elegant Rooms and Fine Dining Individually adorned with antiquities, the spacious rooms feature top-notch amenities. The on-site restaurant delights with Austrian delicacies, while the winter garden and atrium bar offer a charming ambiance. Central Location and Convenience With key Underground Stations nearby and the Hofburg Congress Centre a short stroll away, Hotel Ambassador ensures a memorable stay in Vienna.

Ready to experience luxury in Vienna? Book your stay at Hotel Ambassador today!

Important information:

Guests arriving outside regular front desk hours are requested to inform the hotel in advance. Contact details can be found in the booking confirmation.

When booking for more than 15 nights, different cancellation policies may apply. In this case you will be contacted by Hotel Ambassador.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: VIE

Location

Guest Reviews

8.7
Based on 9957 reviews
Cleanliness: 8.53
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.42
Value for Money: 8.58
Food and Beverage: 8.03
Overall Experience: 8.9
A
ALEV • couple • tr
10
2026-10-31 • via Nuitee
C
Cathrin • couple • de
8
2026-10-31 • via Nuitee
G
Giuseppe • couple • it
10
2026-10-31 • via Nuitee
M
MEHTAP • family_with_children • tr
10
2026-10-31 • via Nuitee
I
Izabela • family_with_children • se
10
2026-10-31 • via Nuitee
A
Andreas • solo_traveller • es
8
Ich war nicht zum ersten Mal in diesem Hotel und auf gar keinen Fall zum letzten Mal.
Pros:

Die Lage des Hotels ist sehr, sehr gut! Mitten im Zentrum von Wien. Macht dein Auto unnötig. Das Frühstück ist von außergewöhnlicher Qualität und entspricht einem Fünfsternehotel.

Cons:

Ich habe nichts zu beanstanden. Für mich war das vom Preis-Leistungs-Verhältnis perfekt.

2026-10-30 • via Nuitee
M
mordechi • couple • il
10
2026-10-30 • via Nuitee
M
Mustafa Yavuz • couple • ro
4
Disappointing
Pros:

Location

Cons:

I did reservation for 1 night by mistake and after i wrote to hotel to extend it for 2 nights.They said they dont have availability.When i enter booking i saw they have availability!I made another reservation they wrote again they have availability!When i enter hotel i explained to reception the situation and said please dont change my room tomorrow for second night and they said ok.The next day name of ahmed from reception said they have to change my room.I was trying to explain the situation but he were talking like a robot just no no no!i didnt extend ans change my room but it was so disturbing!everytime i been in Vienna. I stay in that hotel and every time stayed there!4 or 5 times!

2026-10-30 • via Nuitee
K
Kenneth Hallin • couple • se
10
2026-10-30 • via Nuitee
M
Maria • family_with_children • cy
7
Almost Excellent
Pros:

The location is central and walking distance to a lot of sites. Shops & cafes directly below.

Cons:

The pillows definitely need updating and no tea or coffee in the room is unacceptable

2026-10-30 • via Nuitee
M
Maria • solo_traveller • cy
7
Excellent location
Pros:

Excellent location, spacious room, clean

Cons:

No tea or coffee facilities in the room

2026-10-30 • via Nuitee
L
Lissette • couple • us
9
Beautiful old world vibe with superb service and location
Pros:

The location was the best! So much to do/eat within a comfortable walking distance. Also, maybe because we were there in mid October, it wasn’t crowded. The staff was very polite and helpful. We stayed 11 nights (in an apartment with a small kitchen and spacious livingroom) and would stay again at this hotel.

Cons:

There was no onsite restaurant during the off season and the breakfast options were limited. Also they do not provide an iron and the rates for dry cleaning was steep (I hand washed in the tub and bought a small iron locally).

2026-10-30 • via Nuitee
C
Carola • couple • nl
10
Pros:

Fantastisch hotel op een super centrale locatie. Alle highlights op loopafstand. Ik zou dit hotel aan iedereen aanraden!

Cons:

Kan ik niet bedenken...

2026-10-29 • via Nuitee
S
Saleh • couple • sa
9
موقع الفندق رائع جدا وكذلك الموظفيين خدمتهم رائعه جدا
Pros:

الموقع والموظفين رائعيين

Cons:

لايوجد

2026-10-29 • via Nuitee
C
Christian • couple • at
9
Wir kommen immer wieder gerne ins Ambassador.
Pros:

Es war wieder alles tip top. Wir kommen sehr gerne wieder.

Cons:

Leider war der Siphon im Bad undicht. Wir haben es an der Rezeption gemeldet.

2026-10-29 • via Nuitee
E
Eriko • couple • de
9
2026-10-29 • via Nuitee
C
Cihanser • solo_traveller • tr
10
Sakin ve merkezde olmasını beğendim
Pros:

Personel güler yüzlü otel temiz kahvaltı güzeldi

2026-10-29 • via Nuitee
L
Laura Șerban • solo_traveller • ro
10
Excelent
Pros:

Curățenia, baia, patul, salteaua, locația

2026-10-28 • via Nuitee
P
Paulo Victor • couple • br
8
2026-10-28 • via Nuitee
D
Damien • extended_group • ie
10
2026-10-27 • via Nuitee