DoubleTree By Hilton Montreal

Hotels
•
Doubletree by Hilton
8.2 (2503 reviews)
1255 rue Jeanne Mance , Montréal , CA
+1 514-285-1450

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location, walkable to attractions and transit
Comfortable beds and spacious rooms
Helpful/friendly staff in many cases
Pool was warm and not crowded; luggage storage available
Convenient access to shopping/metro connections
Cons:
Inconsistent cleanliness (hair in bathroom, missed restocking)
Some staff were rude/unhelpful in specific incidents
No late-night room service for food; breakfast seen as expensive
Noisy A/C in some rooms and occasional charging-port/amenity failures
Confusing building access/signage and occasional hallway noise from groups

Categories

Cleanliness
7.2
Mixed reports: several guests praised clean, spacious rooms, but multiple complaints about poor bathroom cleaning (hair in shower), housekeeping not restocking towels/water, and at least one room described as needing better cleaning.
Service
8.4
Generally helpful and friendly staff (several mentions by name and multiple comments about courteous reception), but a few notable negative incidents (rude/curt staff, unhelpful reception on arrival) create a mixed but overall positive impression.
Location
9.5
Consistently praised across reviews: extremely central, walkable to Old Montreal and transit, above a shopping center and connected to metro/passageways — a standout strength for the property.
Room Quality
8.6
Rooms frequently described as comfortable, quiet and spacious with good beds and views; some issues reported (no slippers, noisy A/C in some rooms, broken desk charging ports, missing teaspoons).
Amenities
8
Positive notes include a warm, not-busy pool and secure luggage storage; negatives include lack of late-night room service for food, occasional noisy A/C, and some confusing building access/signage.
Value for Money
7.6
Several guests described the hotel as expensive or not good value (extra charges for early check-in, pricey breakfast), though others found the experience worthwhile given the location and comfort.
Food and Beverage
8
Breakfast received mixed feedback — some guests loved the buffet, others found it overpriced or below expectations; lack of room service late at night noted by multiple guests.
Overall Experience
8.3
Overall positive stays driven by location, comfortable rooms and helpful staff, tempered by occasional service hiccups, cleanliness lapses and extra costs; net guest sentiment is favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Convenient Location
Doubletree By Hilton Montreal is nestled in the Quartier des Spectacles district, offering easy access to the vibrant Sainte-Catherine Street with its array of shops and restaurants. Explore the city with ease from our central location.

Luxurious Amenities
Indulge in comfort with a flat-screen TV, air conditioning, and a cozy seating area in each guestroom. Take advantage of our indoor heated pool, outdoor sun deck, and fully equipped fitness room for relaxation and recreation during your stay.

Proximity to Attractions
Immerse yourself in the charm of Montreal as you visit Old Montreal, Old Port, and Chinatown, all within a short walk from the hotel. With the adjacent complex Desjardins and connection to the underground city, explore the best of the city effortlessly.

Book your stay at Doubletree By Hilton Montreal for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Location

Guest Reviews

8.2
Based on 2503 reviews
Cleanliness: 7.2
Service: 8.4
Location: 9.5
Room Quality: 8.6
Amenities: 8
Value for Money: 7.6
Food and Beverage: 8
Overall Experience: 8.3
M
Michael • family_with_children • il
9
2026-10-31 • via Nuitee
A
Anne-Clémence • extended_group • ca
6
2026-10-31 • via Nuitee
S
Saskia • extended_group • us
8
2026-10-28 • via Nuitee
J
Janessa • family_with_children • us
7
A decent hotel in a great location
Pros:

Location parking on site. Staff Charlene was very helpful and welcoming despite her colleague being embarrassingly rude to us.

Cons:

One female staff member was rude and curt with me. It seemed racial or because I speak english. The room could have been cleaner. Cleaning service never came by with more towels or water.

2026-10-26 • via Nuitee
H
Heather • extended_group • ca
9
wonderful and relaxing
Pros:

location- walkable to old montreal and the train station alike
pool was warm and not busy at all
staff were helpful
luggage was kept safe even after we checked out
room was clean and spacious

Cons:

our charging ports on the desk were not working
expensive
will charge extra for early check in even if your room is ready

2026-10-25 • via Nuitee
S
Stephen • family_with_children • ie
8
Good location
Pros:

Location,

Cons:

On arrival my room wasn’t ready, to use the toilet in the lobby are they are locked and as a guest made being a key on a large chain to open the door of the toilet
Staff at reception not very helpful

2026-10-25 • via Nuitee
C
CAROLE • family_with_children • es
8
2026-10-25 • via Nuitee
L
Lisa • solo_traveller • ca
9
2026-10-24 • via Nuitee
E
Eduardo • family_with_children • ca
9
2026-10-22 • via Nuitee
J
JFHLEONARDO • family_with_children • fr
9
Pros:

Emplacement Accueil Confort Breakfast

2026-10-22 • via Nuitee
O
oscar • solo_traveller • es
9
Pros:

Es muy céntrico, y está justo encima de un centro comercial al que accedes sin salir a la calle, igual que a una entrada de metro y a los pasillos que conectan todo parte del centro de la ciudad

Cons:

Excesivo ruido del aparato de AA y calefacción

2026-10-21 • via Nuitee
M
Marcos • couple • br
7
Não vale o custo benefício
Pros:

Sem dúvidas da localização! Perto de tudo!

Cons:

O hotel é muito grande, grande fluxo de pessoas, funcionários bem ok! Limpeza do banheiro ruim, tinha cabelo de outros hóspedes no box

2026-10-19 • via Nuitee
N
Nadine • family_with_children • ca
10
2026-10-19 • via Nuitee
C
Carol • solo_traveller • us
9
2026-10-18 • via Nuitee
C
Chaitraj • family_with_children • sg
10
2026-10-16 • via Nuitee
L
Lucía • couple • es
8
2026-10-15 • via Nuitee
N
Nesha • family_with_children • tt
9
2026-10-15 • via Nuitee
S
Stephanie • couple • pr
10
Excelente 💯
Pros:

Excelente localización, muy limpio y cómodo. Los empleados fueron cordiales y serviciales.

2026-10-15 • via Nuitee
G
Georgios • extended_group • ca
9
2026-10-14 • via Nuitee
D
Dragana • couple • ca
8
2026-10-13 • via Nuitee