Hakata Excel Hotel Tokyu

Hotels
8.2 (2035 reviews)
Hakata-ku Nakasu 4-6-7 , Fukuoka , JP
+81 92-262-0109

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Booking discrepancies
Inconsistent room maintenance

Categories

Cleanliness
7.44
Some issues with room cleanliness and air-conditioning functionality noted.
Service
8.91
Staff is noted as friendly and helpful, although there were some concerns about booking errors.
Location
8.45
Multiple reviews highlight the great location near transportation and attractions.
Room Quality
7.9
Rooms are spacious but had issues with receiving the booked category.
Amenities
8.13
Amenities generally satisfactory but lacked sufficient laundry facilities.
Value for Money
7.89
While some felt the price was high for quality, overall value is perceived as good.
Food and Beverage
8.44
Breakfast is positively mentioned as delicious and accommodating for dietary needs.
Overall Experience
8.41
Overall experience is positive with minor issues that do not greatly affect stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:47

Property Description

Luxurious Amenities
Indulge in the comfort of a Tempur-pedic pillow, unwind with a 37-inch LCD satellite TV, and relax in a private bath - all in our classically decorated rooms.

Convenient Location
Located just a minute's walk from Nakasu-Kawabata Train Station, Hakata Excel Hotel Tokyu provides easy access to Hakataza Kabuki Theatre, Nakasu Yatai Street, and other nearby attractions.

Exceptional Services
Enjoy complimentary WiFi, dine at the onsite restaurant or tea lounge, and take advantage of our coin launderette and massage services for a truly relaxing stay.

Book now to experience luxury and convenience at Excel Hotel!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Location

Guest Reviews

8.2
Based on 2035 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 8.13
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
M
Maria • couple • gb
7
Disappointing
Pros:

Location. Very central.

Cons:

No water in reception on arrival and limited time for free tea in reception. No where in reception to sit comfortably ie settees. Very rigid with regards request for tea bags in room or water. No cafe. Only facility breakfast. Warm atmosphere lacking.

2026-10-29 • via Nuitee
C
CHENG KUAN • family_with_children • tw
9
Pros:

交通方便、房間空間夠（兩咖29寸行李箱可以同時打開放置）

2026-10-28 • via Nuitee
I
ISH I KA WA • couple • jp
5
まあまあだった
Pros:

中洲に近かった事

Cons:

ゆったりと休めるロビーが無かった事

2026-10-28 • via Nuitee
L
Laura • couple • it
10
Pros:

Posizione ottima, vicino agli yatai e a pochi passi dalle vie commerciali. Molto comoda la lavatrice/asciugatrice, letti comodi e buone dimensioni per gli standard giapponesi.

2026-10-26 • via Nuitee
C
Calvin • solo_traveller • au
10
2026-10-22 • via Nuitee
N
norio • couple • jp
10
2026-10-22 • via Nuitee
C
CHUNCHENG • family_with_children • tw
9
2026-10-15 • via Nuitee
S
Steven • solo_traveller • gb
8
Great hotel in a great location
Pros:

Great sized room, great location

Cons:

Nothing

2026-10-13 • via Nuitee
M
Masami • solo_traveller • jp
10
2026-10-13 • via Nuitee
J
JooYeon • family_with_children • kr
7
2박3일 후쿠오카 가족여행에서의 좋은 쉼터였습니다.
Pros:

일정상 호텔에서의 식사를 해볼 수는 없었으나
체크인 시 다음 날의 식사를 미리 계산하면 조금 더 저렴한 가격에 먹을 수 있다는 안내를 받았습니다.

Cons:

화장실 환기구가 없어 문을 열어놓지 않으면 물기가 마르지 않아요
역에서 가까운 장점 때문인지 대형 렌트카(노아 or 복시)는 외부의 주차장에 주차해야합니다.
이벤트가 많은 기간이어서 그랬는지 얼리체크인은 받아주지 않았어요.
만 5세 이상 아이와 함께 묵을 방은 더블이나 트윈보다 큰 트리플 같은 방으로 선택하세요.

2026-10-12 • via Nuitee
L
Lu • couple • cn
4
Pros:

床品不行 发毛了 感觉像没换床单 睡了有点痒 大厅半自助的 服务员态度一般

2026-10-12 • via Nuitee
D
donnabel • solo_traveller • ph
10
2026-10-10 • via Nuitee
C
Charlene • couple • ca
10
Excellent location, excellent breakfast
Pros:

Location was excellent

Cons:

Very small rooms

2026-10-09 • via Nuitee
H
Henry • couple • de
10
2026-10-08 • via Nuitee
ニシアラ • solo_traveller • jp
7
Pros:

どこに行くのも便利でした。
ただ、昼と夜の雰囲気があまりに違い驚きました。

Cons:

私自身の反省ですが、前もって色々調べたり、ホテル側に聞けば…と。
情報を載せて頂いてたら助かります

2026-10-08 • via Nuitee
S
shuyi • extended_group • us
8
2026-10-07 • via Nuitee
S
shuyi • couple • us
8
Pros:

Great location

Cons:

Some rooms have no natural light. The windows are facing the walls of the next building.

2026-10-07 • via Nuitee
J
JINYOUNG • solo_traveller • kr
10
2026-09-18 • via Nuitee
F
Fang Ju • couple • tw
10
太棒了,適合愛吃美食和夜貓子
Pros:

地點真的太好了, 有帶30吋大行李也不怕,4號出口有電梯,企鵝店和一蘭拉麵和超市都是24小時,適合去玩景點玩到所有的店都關門, 回到飯店還可以購物和隨時都有一蘭可以吃真的好幸福 (深夜會加費會從1080羊1碗變成1190羊),樓下還有3家便利店,超愛這家的地理位置一級棒,下次來福岡還要住這家。購物吃飯一點都不累~給5星好評

2026-09-18 • via Nuitee
A
ATSUSHI • solo_traveller • jp
5
場所的に便利
Pros:

静か

Cons:

部屋掃除

2026-09-17 • via Nuitee