Hakata Excel Hotel Tokyu

Hotels
8.2 (1950 reviews)
Hakata-ku Nakasu 4-6-7 , Fukuoka , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Booking discrepancies
Inconsistent room maintenance

Categories

Cleanliness
7.44
Some issues with room cleanliness and air-conditioning functionality noted.
Service
8.91
Staff is noted as friendly and helpful, although there were some concerns about booking errors.
Location
8.45
Multiple reviews highlight the great location near transportation and attractions.
Room Quality
7.9
Rooms are spacious but had issues with receiving the booked category.
Amenities
8.13
Amenities generally satisfactory but lacked sufficient laundry facilities.
Value for Money
7.89
While some felt the price was high for quality, overall value is perceived as good.
Food and Beverage
8.44
Breakfast is positively mentioned as delicious and accommodating for dietary needs.
Overall Experience
8.41
Overall experience is positive with minor issues that do not greatly affect stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:47

Property Description

Luxurious Amenities
Indulge in the comfort of a Tempur-pedic pillow, unwind with a 37-inch LCD satellite TV, and relax in a private bath - all in our classically decorated rooms.

Convenient Location
Located just a minute's walk from Nakasu-Kawabata Train Station, Hakata Excel Hotel Tokyu provides easy access to Hakataza Kabuki Theatre, Nakasu Yatai Street, and other nearby attractions.

Exceptional Services
Enjoy complimentary WiFi, dine at the onsite restaurant or tea lounge, and take advantage of our coin launderette and massage services for a truly relaxing stay.

Book now to experience luxury and convenience at Excel Hotel!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1700 per day.

Location

Guest Reviews

8.2
Based on 1950 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 8.13
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
T
toshio • couple • jp
7
Cons:

スタッフが臨機応変に対応して頂きました

2026-05-21 • via Nuitee
S
Shawn • couple • ca
10
2026-05-21 • via Nuitee
M
Mikiko • couple • jp
8
良かったと思います
Pros:

ロケーションが良かった
宿泊先の駐車場があり良かった
朝食もバイキング式で和食　洋食とメニューも豊富で美味しかった

Cons:

浴室の換気扇がなくユニットバスの為　鏡が曇ったり湿度が高くドアを開けたままにしてました
せめて　換気扇があればもっと快適に過ごせたと思います

2026-05-20 • via Nuitee
K
kathleen • solo_traveller • us
9
Great location.
Pros:

Perfect location for exploring and getting around Tokyo. Near subways, restaurants, and shopping. We were on the upper floors so very quiet. We didn’t eat there but there are excellent bakeries close by.

2026-05-17 • via Nuitee
A
Amy • couple • gb
8
2026-05-17 • via Nuitee
Y
yu ting • extended_group • tw
8
2026-05-16 • via Nuitee
T
Thitiporn • couple • th
10
2026-05-15 • via Nuitee
A
Alejandro • couple • co
9
2026-05-15 • via Nuitee
K
KAZUHIKO • solo_traveller • jp
8
2026-05-15 • via Nuitee
H
Hirschbeck • couple • at
7
2026-05-14 • via Nuitee
J
Juan • solo_traveller • es
10
Pros:

Está ubicado de tal forma que tienes el lado tranquilo y romántico a un lado y las calles con marcha al otro. Y está cerca de Tenjin y de una parada de metro. La habitación era amplia, limpia y cómoda, y el personal nos ayudó con todo lo que necesitamos, también a mandar la maleta por Takyubin. Un acierto.

2026-05-14 • via Nuitee
K
Kazuyuki • extended_group • jp
10
快適でした　ありがとうございました
Pros:

接待して頂いた帰りが便利

Cons:

特に無し

2026-05-13 • via Nuitee
F
Frederick • solo_traveller • us
9
2026-05-12 • via Nuitee
J
Jasmine • solo_traveller • us
9
2026-05-12 • via Nuitee
S
Shan Shan Sandy • couple • hk
7
Pros:

早餐款式很多，味道不錯。是今次訂房令人最滿意的一環。明顯酒店房內設施傢俱有點歷史，雪櫃不夠凍。雪糕放了一晚後已變成奶昔。還好的是酒店每天均會提供樽裝礦泉水，這點倒是細心。房間清潔方面，地毯清潔不足，其他的還可以。酒店地點算是方便，面向河邊，很近地鐵站口。樓下有超市及激安殿堂，不愁買不到零食飲品生果。

2026-05-12 • via Nuitee
J
Jean-Pierre • family_with_children • fr
9
2026-05-11 • via Nuitee
K
KAORI • couple • jp
10
最高の、空間でした
Pros:

予約していた部屋とは別に、部屋を変えてくれました。あと、館内や、お手洗いや、匂いがいい匂いでした。

Cons:

アルコールが販売されていないことだけです。

2026-05-11 • via Nuitee
K
kazumasa • solo_traveller • jp
10
2026-05-10 • via Nuitee
Y
YUI • couple • jp
6
2026-05-10 • via Nuitee
陽子 • couple • jp
10
快適
Pros:

たまたま、どんたく祭りをやってる時期でした。レンタカーでの旅だったので、道路の規制などでなかなか到着できずでしたが、初めての場所での道の案内を電話で丁寧にしていただきました。駅からも中洲の屋台からも近くとても便利な場所だと思いました。部屋の中のアメニティも充実してますが、化粧水などのコスメのアメニティがあればなお良いかと思います。

2026-05-09 • via Nuitee