Hakata Excel Hotel Tokyu

Hotels
8.2 (1959 reviews)
Hakata-ku Nakasu 4-6-7 , Fukuoka , jp

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Booking discrepancies
Inconsistent room maintenance

Categories

Cleanliness
7.44
Some issues with room cleanliness and air-conditioning functionality noted.
Service
8.91
Staff is noted as friendly and helpful, although there were some concerns about booking errors.
Location
8.45
Multiple reviews highlight the great location near transportation and attractions.
Room Quality
7.9
Rooms are spacious but had issues with receiving the booked category.
Amenities
8.13
Amenities generally satisfactory but lacked sufficient laundry facilities.
Value for Money
7.89
While some felt the price was high for quality, overall value is perceived as good.
Food and Beverage
8.44
Breakfast is positively mentioned as delicious and accommodating for dietary needs.
Overall Experience
8.41
Overall experience is positive with minor issues that do not greatly affect stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:47

Property Description

Luxurious Amenities
Indulge in the comfort of a Tempur-pedic pillow, unwind with a 37-inch LCD satellite TV, and relax in a private bath - all in our classically decorated rooms.

Convenient Location
Located just a minute's walk from Nakasu-Kawabata Train Station, Hakata Excel Hotel Tokyu provides easy access to Hakataza Kabuki Theatre, Nakasu Yatai Street, and other nearby attractions.

Exceptional Services
Enjoy complimentary WiFi, dine at the onsite restaurant or tea lounge, and take advantage of our coin launderette and massage services for a truly relaxing stay.

Book now to experience luxury and convenience at Excel Hotel!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1700 per day.

Location

Guest Reviews

8.2
Based on 1959 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 8.13
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
M
Ming zhe • solo_traveller • tw
9
2026-06-11 • via Nuitee
育慧 • extended_group • tw
10
2026-06-09 • via Nuitee
H
Hoang Khoi • family_with_children • vn
10
Pros:

The receiptionist was a lovely girl. She recommended the Motsunabe which was very delicious.
The hotel is near subway station (200m I think) and was close to Ichiran Original store and the river and the Naka food stall street.

Cons:

The only drawback was: because the hotel overlook the river, there are many singers in the river park singing at night so it is a little bit noisy. If you easy sleeper this is ok. If not, they might sing until 1 or 2am in the weekend.

2026-06-08 • via Nuitee
C
Carol • family_with_children • gb
9
We had a comfortable and quiet stay after long travel from Scotland.
Pros:

Location was great, a lot of restaurants in the area.
Staff were fantastic, polite and helpful.
Rooms were very clean, quiet and had multiple types of charging points.

Cons:

Our room was a standard Japanese double which is quite compact for 2 people with 2 full size suitcases.

2026-06-06 • via Nuitee
J
Jo Hsuan • extended_group • tw
10
2026-06-05 • via Nuitee
Y
YUNG WEN • solo_traveller • tw
9
2026-06-04 • via Nuitee
C
Chienchih • couple • tw
8
Pros:

生活機能不錯

2026-06-03 • via Nuitee
C
Chienchih • couple • tw
8
Pros:

交通便利，出車站拐個彎就到了。

2026-06-03 • via Nuitee
J
Jean*Claude • solo_traveller • fr
7
Pros:

L'emplacement. Le personnel agréable.

Cons:

La chambre très sombre et sans lumière extérieure.Un fenêtre aveugle qui donne sur le mur d'un immeuble en construction situé à 2m de la fenêtre. Très désagréable et pas signalé à la réservation...

2026-05-30 • via Nuitee
K
Kotarac • family_with_children • hr
10
Pros:

Great

2026-05-29 • via Nuitee
S
Satoshi • couple • jp
8
駆け足の福岡でした。
Pros:

ロケーションが良く、目の前のレストランで美味しい夕食を堪能できました。

Cons:

もう少し長い滞在が出来れば、もっと良かったと思います。

2026-05-28 • via Nuitee
M
Marinus • extended_group • de
8
2026-05-25 • via Nuitee
S
Shawn • couple • ca
10
2026-05-21 • via Nuitee
T
toshio • couple • jp
7
Cons:

スタッフが臨機応変に対応して頂きました

2026-05-21 • via Nuitee
M
Mikiko • couple • jp
8
良かったと思います
Pros:

ロケーションが良かった
宿泊先の駐車場があり良かった
朝食もバイキング式で和食　洋食とメニューも豊富で美味しかった

Cons:

浴室の換気扇がなくユニットバスの為　鏡が曇ったり湿度が高くドアを開けたままにしてました
せめて　換気扇があればもっと快適に過ごせたと思います

2026-05-20 • via Nuitee
K
kathleen • solo_traveller • us
9
Great location.
Pros:

Perfect location for exploring and getting around Tokyo. Near subways, restaurants, and shopping. We were on the upper floors so very quiet. We didn’t eat there but there are excellent bakeries close by.

2026-05-17 • via Nuitee
A
Amy • couple • gb
8
2026-05-17 • via Nuitee
Y
yu ting • extended_group • tw
8
2026-05-16 • via Nuitee
K
KAZUHIKO • solo_traveller • jp
8
2026-05-15 • via Nuitee
T
Thitiporn • couple • th
10
2026-05-15 • via Nuitee