Mercure London Hyde Park Hotel

Hotels
Mercure
8.4 (2622 reviews)
8-14 Talbot Sq, Paddington , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Old decor

Categories

Cleanliness
8.11
Several comments on the rooms being old and outdated but clean.
Service
9.08
Staff were noted to be helpful and polite, receiving several positive mentions.
Location
9.12
Consistently praised as being excellent and convenient, especially near Paddington.
Room Quality
7.57
Rooms were often described as small or needing updates, but some had upgrades.
Amenities
8.1
Decent amenities mentioned, but some guests found limitations such as a small gym.
Value for Money
8.06
Prices were generally viewed as reasonable for the location and services offered.
Food and Beverage
8.61
Food options were noted as good, though breakfast could improve.
Overall Experience
8.58
Generally positive experiences with minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:39

Property Description

Central Location in Paddington
Mercure London Hyde Park Hotel is conveniently located just a 2-minute walk from London Paddington Railway Station, making it an ideal choice for travelers looking to explore the city easily.

Modern Amenities and Comfortable Rooms
Enjoy the modern amenities offered in each room, from air conditioning and interactive plasma-screen TVs to voice-controlled virtual concierge services. Relax in the cosy rooms with free high-speed WiFi access and a complimentary daily restocked minibar.

Delicious Dining Options and Nearby Attractions
Start your day with a full English breakfast or continental buffet in the spacious dining room. With Hyde Park just a 5-minute walk away and attractions like the Sherlock Holmes Museum within walking distance, Mercure London Hyde Park Hotel offers both convenience and comfort for your stay.

Ready to experience the perfect blend of convenience and luxury? Book your stay at Mercure London Hyde Park Hotel now!

Important information:

Guest are required to present the credit/debit card used to make the booking at check-in.

Please note that if an advance purchase reservation is booked, the card charged needs to be present upon check-in at the hotel. If not present at the hotel then another payment is required from another card and the original card will be refunded.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 30 per day.

Location

Guest Reviews

8.4
Based on 2622 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
H
Heather couple gb
8
Overall great would stay again
Pros:

Handy for the concert we went to
Room was clean

Cons:

Check in was delayed slightly and a bit of a back up

2026-07-25 via Nuitee
A
Anna couple gb
8
Great
Pros:

Close to tube station and walking distance to Hyde Park. Room was clean but small.
Window was high up and looked at a wall, but we literally just slept there so it wasn’t an issue.

Cons:

Worked perfectly for what we wanted. One night near Hyde Park.

2026-07-25 via Nuitee
A
Amir Ali solo_traveller ae
10
2026-07-25 via Nuitee
R
Rodrigo couple br
7
2026-07-24 via Nuitee
S
Selin couple tr
6
2026-07-24 via Nuitee
P
Paul couple gb
8
2026-07-23 via Nuitee
T
Taylor couple us
1
Horrible
Pros:

Nothing

Cons:

The room I booked online and what they gave me was not the same. Completely misleading. I booked four nights and left after the first to go stay somewhere else. I was never offered any compensation. I was told I would get an email from the GM, that never happened either.

2026-07-23 via Nuitee
N
Nicholas couple gb
6
2026-07-23 via Nuitee
K
Karen family_with_children ie
9
Perfect Location beside Paddington station for underground and airport links
Pros:

Great location, helpful staff, comfortable bed!

Cons:

Shower could be a bit stronger!

2026-07-22 via Nuitee
A
avivit family_with_children il
5
זו הייתה אחת מחוויות האירוח הגרועות שחוויתי, לא אחזור למלון זה ואף לא אמליץ עליו!
Pros:

מיקום טוב.

Cons:

במהלך שהותנו במלון הייתה בעיית מיזוג חמורה בחדר.
המזגן לא פעל כלל והטמפרטורה בחדר הייתה גבוהה מאוד. החום היה בלתי נסבל והקשה משמעותית על השהייה ועל האפשרות לנוח ולישון במהלך הלילה.
פנינו מספר פעמים לדלפק הקבלה וביקשנו סיוע ופתרון הולם לבעיה, אך לצערנו לא ניתן מענה אפקטיבי. הפתרון היחיד שהוצע היה מאוורר קטן, שלא רק שלא פתר את הבעיה, אלא גם לא הצליח להקל על תנאי החום הקשים בחדר.
כתוצאה מכך נאלצנו להעביר לילה שלם בתנאים לא סבירים, דבר שפגע באופן משמעותי בחוויית האירוח ובאיכות השהייה שלנו.

2026-07-22 via Nuitee
M
Mark solo_traveller nl
8
Great breakfast
Pros:

Great location and breakfast

2026-07-21 via Nuitee
A
Alex family_with_children au
4
Stay away from room 602. Ask for another room if you are given this one or find another hotel.
Pros:

The location. Very close to Paddington station and Hyde Park

Cons:

The twin room I booked was terrible. Do not stay in room 602. Compared to their King rooms it was missing a lot of amenities. They agreed to move us for our second night to a better room.

2026-07-21 via Nuitee
C
Carolina couple de
9
We can highly recommend for families traveling g with teens.
Pros:

The location was perfect! Very close to Paddington but not noisy and with lots of restaurants nearby!

2026-07-21 via Nuitee
C
Catherine extended_group us
9
Lovely!
Pros:

Great location - only 5 minutes walk from Paddington Station and the airport express train. Staff was very friendly and helpful. Lovely gifts in the refrigerator free of charge. Very thoughtful.

2026-07-21 via Nuitee
M
Milena couple ch
7
2026-07-21 via Nuitee
M
Madeline couple nz
7
Pros:

Great location, close to Paddington Station and friendly and helpful staff

Cons:

Tiny rooms, and bathrooms

2026-07-20 via Nuitee
S
Sofie extended_group nl
6
2026-07-20 via Nuitee
S
Sophie couple gb
9
2026-07-20 via Nuitee
I
Iñigo extended_group es
8
2026-07-19 via Nuitee
T
Tracy extended_group hk
8
2026-07-19 via Nuitee