Hilton Garden Inn Denver Airport

Hotels
Hilton Garden Inn
8.6 (494 reviews)
16475 East 40th Circle , Aurora , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Welcoming staff
Cons:
Poor service
Lack of cleanliness

Categories

Cleanliness
8.18
Reported dirty and uncontrolled environment, concerns from guest on vehicle theft.
Service
8.15
General sentiment regarding staff being unsympathetic and rude.
Location
9.69
Great location near airport and rental facilities.
Room Quality
8.64
Rooms are basic and outdated but clean.
Amenities
8.17
Unheated pool and inadequate breakfast offerings.
Value for Money
9.13
Overall good value based on location.
Food and Beverage
7.68
Poor food service and unfulfilled orders.
Overall Experience
9.15
Mixed reviews overall but some positive aspects tied to experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:11

Property Description

Convenient Location and Transportation
Situated in Gateway Business Park, our Aurora hotel offers a free airport shuttle to Denver International Airport, just 11 miles away. Perfect for easy travel arrangements.

Relaxation and Dining Options
Unwind in our heated indoor pool and hot tub, or enjoy a delicious meal at The Great American Grill, offering breakfast, lunch, dinner, and room service. The Sanctuary Lounge provides a cozy spot for drinks and local brews.

Modern Amenities and Services
Each guest room features a microwave, refrigerator, HD cable TV, and work desk. Stay connected with free Wi-Fi, and take advantage of our fitness center and 24-hour business center.

Experience comfort and convenience at Hilton Garden Inn Denver Airport. Book now to secure your stay during our renovation period for a delightful experience.

Important information:

The Airport Shuttle from property also goes to the A line train stop.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 494 reviews
Cleanliness: 8.18
Service: 8.15
Location: 9.69
Room Quality: 8.64
Amenities: 8.17
Value for Money: 9.13
Food and Beverage: 7.68
Overall Experience: 9.15
T
tarad585 Couples
10
Good spot near airport
Pros:

Great location, 10 minutes from airport. We were only there overnight but the room (611) was huge, spotless and well-equipped. Double sinks in bathroom were a nice touch. Great night sleep on comfortable bed.

2026-07-25 via Tripadvisor
L
Lon solo_traveller us
2
2026-07-23 via Nuitee
M
Margaret couple gb
1
Atrocious treatment of a long standing confirmed booking
Pros:

We booked and paid for this hotel in January. But after a 9 hour flight from Heathrow, a 6 hour diversion to Dallas and back due to storms and with a 7 hour jetlag we arrived at the hotel to be told that our room had been given to somebody else and the hotel was full. At aged 69 (my wife is 70) we loved that!!!

Cons:

Never before in my life have I felt so badly treated as by the Hilton Garden Inn Denver Airport. On Monday 8th June my wife, Margret, and I travelled from Heathrow to the USA for a holiday. The preceding January, via booking.com, we booked and paid for an overnight stop in the Hilton Garden Inn (16475 East 40th Circle, Aurora 80011) before onward travel. Storms over Denver that day meant we were diverted to Dallas, refuelled and waited for the storms to pass before returning to Denver. So after a 9 hour flight, a 6 hour delay and with 7 hours jetlag we arrived at the hotel to be told they had given our room to someone else! They sat on our money for 4 months then dumped us onto the street.
What this entailed was my wife aged 70 and me 69, trying vainly to sleep on chairs at the airport. Whatsmore, the gentleman behind us had confirmation of a room he booked not half an hour before his arrival. So the front desk supervisor, Mariana Marquez (mariana.marquez@hilton.com) and her team were taking bookings for people they knew full well that they could not accommodate – atrocious behaviour!
Whatsmore, when we emailed Ms. Marquez, for assurance that the same would not occur on our return journey she had not the courtesy to reply and her telephone number (+1 303-371-9393) repeatedly timed out.
My wife who made this booking will be requesting independently that you seek compensation for us from the hotel. This hotel is an absolute disgrace. I recommend you remove it from your listings so that nobody ever associates this Inn with booking.com again

2026-07-14 via Nuitee
D
David extended_group us
10
2026-07-13 via Nuitee
2
267allanr Family Cabo San Lucas, Los Cabos, Baja California
10
Outstanding
Pros:

Very nice clean and quiet hotel. Great shuttle experience getting to the airport. Rose was fantastic-both on the phone and upon check-in - very efficient, helpful and nice!

2026-07-12 via Tripadvisor
J
Joshua couple us
10
Overall, we had a great stay, and the exceptional customer service made it a memorable anniversary.
Pros:

The customer service was excellent. The check-in staff, Rose and Julio, were amazing. They made us feel truly welcome and ensured our stay got off to a great start.

Cons:

The room was great. About an hour after we checked in, however, we had very noisy neighbors who were banging on the walls and yelling in the hallway. After I reported the issue, the staff promptly moved us to a quieter room on a different floor, which we really appreciated since we were celebrating our anniversary.
The restaurant was good overall. I ordered a salad with my meal, but it didn't taste like it had been washed thoroughly, so I chose not to eat it.

2026-07-12 via Nuitee
P
Paradise30052888678 Family
10
Great Stay and Party
Pros:

Excellent service. The Hilton Garden Inn team members took care of us well as we rented the hall for a party, provided everything we needed and ensured we had a great time and stay. Thank you! Marianna was very helpful.

2026-07-05 via Tripadvisor
C
calasclan Family Temecula, California
6
Disappointing
Pros:

The area is okay, but the hotel itself is below average. For a one night stay it might be okay but any longer it’s a definite no. The housekeeping is below average. When we first checked in there was a spot on the floor and I had to call and personally talk to the front desk 3 times for someone to clean it. Housekeeping only comes every other day, but the second time we were supposed to have our housekeeping we didn’t get it. When I went to the front desk to ask for it they said the housekeepers were gone for the day. The gym had good equipment but no towels. The hot water took FOREVER on the 6th floor. They didn’t have change for laundry, told me to walk 5 minutes down the road to 7/11. The market has minimal options. It was a disappointing hotel. Better off staying at the Hilton Garden Inn on Tower Road. It’s WAY better.

2026-07-04 via Tripadvisor
M
Michelle couple us
10
Very easy, clean and valuable.
Pros:

We didn’t have breakfast

2026-07-03 via Nuitee
L
Luce solo_traveller us
8
Pros:

Navette de l’aéroport à l’hôtel très appréciée.

2026-07-02 via Nuitee
C
Clayton solo_traveller us
9
2026-06-28 via Nuitee
G
Griffith couple us
8
2026-06-22 via Nuitee
R
Ronald family_with_children us
10
Pros:

Location was great for our activities on that particular trip.

Cons:

Nothing

2026-06-13 via Nuitee
9
946idrisa Solo travel Pensacola, Florida
10
Maria @ front desk.
Pros:

Maria at the front desk was AMAZING. Super kind and friendly, as well as knowledgeable. Ive been to many hotels and have yet to encounter a more phenomenal personality!

2026-06-11 via Tripadvisor
C
Catherine family_with_children us
4
hidden fees, needed early check in and was denied even though thats why I booked here. Will not be s
Cons:

hidden fees, needed early check in and was denied even though thats why I booked here. Will not be staying here again.

2026-06-10 via Nuitee
A
adriancR5820US Business
10
2 Amazing Front desk employees
Pros:

I want to say that the 2 ladies at the Front Desk were absolutely amazing. Sade and her manager Mariana made our trip awesome. They helped us everytime we had a problem and they always helped with a smile and amazing energy. I just wanted to let Hilton know they have 2 amazing workers at the front desk making sure everyone has a great time.

2026-06-07 via Tripadvisor
M
Megane couple fr
6
Mauvais rapport qualité prix
Pros:

- proximité aéroport (10min)
- Frigo fonctionnel (pas de freezer)
- Chambre spacieuse

Cons:

- parking PAYANT à 15$/j - pour un parking à ciel ouvert non sécurisé et accessible par tout le monde
- Chambre vieillissante
- Clim bruyante
- Lit très mou
- Mauvais rapport qualité prix
- Pas de petit déjeuner inclus (en sus)

2026-06-06 via Nuitee
A
archuleta couple us
8
2026-06-04 via Nuitee
R
Rene solo_traveller us
7
Pros:

Desk staff was helpful.

Cons:

Housekeeping missed one of the rooms we were assigned. Staff changed room.

2026-06-02 via Nuitee
S
Sharlie couple us
10
Convenient when flying out early from DIA
Pros:

Very clean, nice staff and close to restaurants

Cons:

$14 per night for parking

2026-06-02 via Nuitee