Howard Johnson by Wyndham Mystic

Hotels
Howard Johnson
7.4 (1665 reviews)
253 Greenmanville Avenue , Mystic , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Nice and helpful staff
Cons:
Poor cleanliness
Maintenance issues

Categories

Cleanliness
5.4
Multiple reviews highlight significant cleanliness issues including dirty bathrooms and unkempt hallways.
Service
8.4
Staff was described as nice and helpful, although some found them disinterested.
Location
9.4
The location is consistently praised as excellent and convenient.
Room Quality
6.4
Room quality suffered due to cleanliness issues and maintenance problems noted in reviews.
Amenities
6.4
Amenities were lacking as some were broken or missing, such as the coffee maker.
Value for Money
7.9
Good value for the price, despite several issues, the location compensates somewhat.
Food and Beverage
7.9
Discounts at local restaurants were appreciated, but the hotel lacks in-house dining options.
Overall Experience
7.4
Mixed feelings overall, with positives in location and service but many cleanliness and maintenance concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:43

Property Description

Convenient Location
Howard Johnson by Wyndham Mystic is ideally situated near popular attractions such as Mystic Seaport, Mystic Aquarium Institute for Exploration, and Olde Mistick Village. Guests can easily explore the area with the hotel's proximity to these key destinations.

Comfortable Accommodations
Each room at our hotel is designed to provide ultimate comfort and convenience with amenities like air conditioning, a microwave, and a refrigerator. Guests can also enjoy additional features such as a seating area, a desk, and ironing facilities, ensuring a pleasant stay for all.

Great Facilities
From the indoor pool and fitness centre to the on-site restaurant, Howard Johnson by Wyndham Mystic offers a range of facilities for guests to enjoy. Whether you're looking to relax or stay active, our hotel has everything you need for a memorable stay.

Book your stay now at Howard Johnson by Wyndham Mystic and experience a perfect blend of comfort, convenience, and great amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GON

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 1665 reviews
Cleanliness: 5.4
Service: 8.4
Location: 9.4
Room Quality: 6.4
Amenities: 6.4
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 7.4
I
I4374PKjennab Family
2
STAY AWAY
Pros:

This place is an absolute dump, stay far far away. We arrived to find the same odor and mold that other people have written about (to be fair, wish we had read that ahead of time and avoided this altogether). Pool was clearly not taken care of and our children broke out in a rash within 5 minutes of swimming, immediately got them out and tried to shower them to find the mold in the shower. Decided to suck it up and try to just get through the night but were disrupted by a loud and physical fight between the owner and the patron staying in the room nextdoor to us. Police were called and the fire alarm was pulled to evacuate the building while the police tried to get a handle on the situation (seemed like they're there frequently). We packed up our things and left because at this point it was apparent that this was an unsafe place to stay with our family. Had to drive door to door to find another hotel to take us in at 10:30 p.m. Long story short management has lied to us repeatedly and promised they'd issued us a refund and we're now reporting them to the Better Business Bureau. This place should be shut down immediately, they're thieves and should be held accountable.

2026-05-28 via Tripadvisor
J
JessicaM841 Family
2
TERRIBLE
Pros:

DO NOT STAY HERE.
This was basically a half way house and is not suitable for families. Hallways reeked of fish and weed and our kids got a rash from the pool. Manager got in a terrible physical altercation with the people staying in the room next to us and he called the woman a C*nt in front of my children. They ended up pulling the fire alarm and everyone had to evacuate. Needless to say, we packed up all our belongings that minute and found another hotel. Since we never ended up staying there, the front desk agreed to a full refund, which they assured me was processed. It has been almost 3 months and I've been trying to track this refund down. This shows you what kind of people they are! I will not give up trying to get my money back.
Just do yourself a favor and stay at the Best Western! That was a great, clean, hotel!

2026-05-28 via Tripadvisor
V
Vacation782878 Family
6
Get what you pay for...
Pros:

We stayed for one night on a trip to Mystic Aquarium. This is probably the closest, least expensive option in the area.
Mistick Village is walkable as are a selection of fast food. Hotel itself ... Meh. The room was fine although dated, mattresses were super soft. Bathroom was small with a Jacuzzi tub that was old and looked dirty, as were the fixtures. Parking was ample but the parking lot had a lot of potholes so proceed carefully. Our room was toward the middle of the hotel and had an outside access door that scarily was not locked, and definitely gave me hesitation. Next visit I will spend a little more money and stay elsewhere.

2026-05-27 via Tripadvisor
I
I5700JCamandas NONE
6
Clean and good location - not quality
Pros:

Clean, and the beds were comfortable. Pool was acceptable. Everything else was meh. The staff weren't especially helpful or even available, lots of superficial damage in the room and in the hallways, no hair dryer in the room (you could see where it had been ripped from the wall).

2026-05-26 via Tripadvisor
2
243katiep NONE
2
Worst place to stay, upcharged for the night, dirty, and unsafe
Pros:

The window lock was completely broken and the screen was broken - I was on the 1st floor and even with a driveway where cars were parked right outside - and the window was open when I came into the room, with the screen broken so it was open to the elements and anybody walking by. The curtains were also pulled slightly so you couldn't tell automatically that the window was open, and luckily I checked, otherwise you would have no idea it was open. I had to wedge something into the window sill and the edge of the window to make a lock so that somebody or a living critter couldn't come into the room at any point as I was on ground level.

There were holes and mold on the bathroom ceiling and mold in the shower as well.

The couch was completely stained and disgusting and was sunken in the middle and I would never sit on it because of how gross it was. The coffee table was also stained.

There was noise and slamming doors in the hallway all night.

The lobby was redone nicely and it would appear that they redid it to make it seem like your hotel room will be the same and this was absolutely the worst place I have stayed.

The average stay is about $60 a night usually which makes perfect sense based on how terrible the accommodations are - however, they completely upcharged for the night because of the Mystic Half Marathon event and I got charged $280 for the night because that is all that was available over 2 months in advance of the event. The fact that the company is okay with charging this much money for a night is absolutely disgusting and atrocious. Absolute joke of a place.

It was gross, dirty, moldy, unsafe, and an absolute rip off. It is a convenient location as the Old Mystic Village is across the street, but other than that it is an absolute terrible place.

Stay far far away from this place.

2026-05-23 via Tripadvisor
M
Meander770974 NONE
10
great City to explore excellent hotel to stay
Pros:

Great location convenient to local shopping the aquarium that is a must go see and several restaurants within walking distance there is mystique diner that is right next door to the hotel that you must stop by and experience the old diner style and great food and service this hotel has a large pool and fitness center good staff at the front desk the room has microwave and refrigerator and a large patio I recommend asking for the second floor so it's a little more private but there is no elevator.

2026-05-22 via Tripadvisor
M
marguerite family_with_children us
9
Enjoyable 😉.
Pros:

The location was convenient to the highway and multiple attractions.

Cons:

The 1st room we were in was very dark and window did not allow any light in. The bathroom needs a total remodel. Fear factor for me getting off the toilet. The staff moved me to a much better room after their were check outs. Great place to stay other than that.

2026-05-20 via Nuitee
E
Elvira family_with_children us
8
2026-05-20 via Nuitee
A
Aubrey couple us
6
2026-05-18 via Nuitee
H
Henry couple us
3
it was a place to sleep
Pros:

nothing

Cons:

overall condition and cleanliness

2026-05-17 via Nuitee
E
erika couple ar
7
Suficiente para nosotros
Pros:

Bastante bien, tenía parking gratis y eso fue lo que buscábamos

Cons:

Nada

2026-05-11 via Nuitee
R
Rouzeau solo_traveller us
8
Pros:

Staff was so nice.

Cons:

Although its getting a face-lift things were still a little dingy.
I don't think they changed the sheets on 1 of the beds from the guests before.

2026-05-10 via Nuitee
D
Danielle family_with_children us
6
Pros:

We don’t travel often but wanted to basically go to the aquarium and swim in a pool a bunch and we did get to do those things!

Cons:

More towels available at the pool would have been nice. There was trash (beer bottle and joint wrapper) left on our balcony and we have kids so that was fun so definitely could’ve been cleaned better.

2026-05-06 via Nuitee
T
Tom extended_group gb
6
Good for short stay
Pros:

Was cheap and cheerful. Staff were helpful

Cons:

Had a bad smell in the corridors and in the room which wasn’t great.

2026-05-06 via Nuitee
C
Chris couple us
2
Thankfully we only used the room to sleep in and werent depending on it to be more than that.
Pros:

There wasn't much to like about the hotel itself. It was a good location for what we wanted to do in the town. Other than that, it wasnt good.

Cons:

What did we like is a shorter question. Bed was hard. We had queen sheets on a king bed. Balcony door was broken and didnt shut properly. Ice machine on the floor was out of service. Our bathroom was decent, but we found hair from previous stay.

2026-05-05 via Nuitee
S
Steven solo_traveller us
8
2026-05-04 via Nuitee
C
Carrie family_with_children us
1
Horrible
Pros:

The diner

2026-05-04 via Nuitee
E
Erica solo_traveller us
10
2026-05-03 via Nuitee
R
Richard solo_traveller us
5
2026-05-02 via Nuitee
T
Trudy family_with_children us
5
My day was fine. Was one night we slept well.
Pros:

20 minutes from the casino.

Cons:

Initially had booked two nights due to dance competition at the casino. Cancel one night after receiving the schedule. Price of the Hotel was 30 less than what my initial cost was for the two nights.

2026-04-30 via Nuitee