Howard Johnson by Wyndham Mystic

Hotels
Howard Johnson
7.4 (1709 reviews)
253 Greenmanville Avenue , Mystic , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Nice and helpful staff
Cons:
Poor cleanliness
Maintenance issues

Categories

Cleanliness
5.4
Multiple reviews highlight significant cleanliness issues including dirty bathrooms and unkempt hallways.
Service
8.4
Staff was described as nice and helpful, although some found them disinterested.
Location
9.4
The location is consistently praised as excellent and convenient.
Room Quality
6.4
Room quality suffered due to cleanliness issues and maintenance problems noted in reviews.
Amenities
6.4
Amenities were lacking as some were broken or missing, such as the coffee maker.
Value for Money
7.9
Good value for the price, despite several issues, the location compensates somewhat.
Food and Beverage
7.9
Discounts at local restaurants were appreciated, but the hotel lacks in-house dining options.
Overall Experience
7.4
Mixed feelings overall, with positives in location and service but many cleanliness and maintenance concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:43

Property Description

Convenient Location
Howard Johnson by Wyndham Mystic is ideally situated near popular attractions such as Mystic Seaport, Mystic Aquarium Institute for Exploration, and Olde Mistick Village. Guests can easily explore the area with the hotel's proximity to these key destinations.

Comfortable Accommodations
Each room at our hotel is designed to provide ultimate comfort and convenience with amenities like air conditioning, a microwave, and a refrigerator. Guests can also enjoy additional features such as a seating area, a desk, and ironing facilities, ensuring a pleasant stay for all.

Great Facilities
From the indoor pool and fitness centre to the on-site restaurant, Howard Johnson by Wyndham Mystic offers a range of facilities for guests to enjoy. Whether you're looking to relax or stay active, our hotel has everything you need for a memorable stay.

Book your stay now at Howard Johnson by Wyndham Mystic and experience a perfect blend of comfort, convenience, and great amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GON

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 1709 reviews
Cleanliness: 5.4
Service: 8.4
Location: 9.4
Room Quality: 6.4
Amenities: 6.4
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 7.4
T
ToddR735 Family
2
Hojo Mystic
Pros:

Hotel was an absolute dump…..

2026-07-27 via Tripadvisor
G
Gail family_with_children us
5
The price was good but the quality was not what I would expect on booking.com.
Pros:

Location. Ease of checkin and checkout.

Cons:

No coffee machine in room or lobby. A/C in gym was broken. No cups/glasses in room. Housekeeping ran out of some of the bathroom supplies like shampoo.
Minimal chairs in pool area.

2026-07-25 via Nuitee
J
Jane family_with_children us
5
Cons:

The hallways were dingy and poorly lit. My room had peeling paint and chipped floors. Beds were hard.

2026-07-21 via Nuitee
D
donnamm527 Friends getaway
2
Horrible
Pros:

Don't waste your money at this place. Filthy dirty, TV and phone didn't work and they couldn't fix it. Tub was leaking. Carpet was so dirty we wore our shoes. Parking lot is a mess. Pool smells like too much chlorine. Not even worth 2 stars. Desk people were very kind. This place should be shut down.

2026-07-20 via Tripadvisor
M
Michaelia solo_traveller us
5
Decent, but a one time stay.
Pros:

The staff was great, the pool was great, and there was a lot of stuff close by like gas, Dunks, restaurants, and the aquarium.

Cons:

The tub/shower was not cleaned after last guest. There was dried products every where and hair in the tub. There is construction of another motel right next to this one(maybe part of this one, but detached?) so it is always loud, and the entrance is torn up.

2026-07-20 via Nuitee
H
Harry Burton couple us
6
2026-07-20 via Nuitee
W
Wayne couple us
9
2026-07-17 via Nuitee
R
Robert solo_traveller us
9
We enjoyed our stay at the hotel. The woman behind the reception desk was so friendly and welcoming
Pros:

The room was spacious, clean & modern.

Cons:

The only problems getting across that busy street.

2026-07-16 via Nuitee
R
Rebecca solo_traveller us
8
Great value for the location!
Pros:

They are renovating and it is needed but since we got a newer room, we were happy. You can't beat the location. You also get a discount at the Mystic Diner for staying there.

Cons:

They updated the room but they forgot to add towel racks. The new blow dryer didn't work and the phone didn't work. They should also do something about the downstairs balconies. They put chairs there and a little cement but then there's like 6 inches of grass and then the parking lot . If they would at least put up some kind of little bushes or fake partitions something to make you feel like you were sitting on a balcony and not in the parking lot , that would be nice.

2026-07-11 via Nuitee
S
Shane solo_traveller us
2
Horrendous experience
Pros:

Location only

Cons:

No notes recorded by gentleman I spoke with at facility about disability need for 1st floor and other requests. 1st assignment to room under construction for damages. Could not accommodate requests nor money spent on specific type of room. Deferred to 2nd floor which was not satisfactory for a disabled individual. Early morning workers from another room, a few doors down , were very disruptive and hammering making it difficult to sleep prior to check out time. Overall, not a good stay and deferred complaints to booking.com by staff instead of validation of complaints.

2026-07-09 via Nuitee
L
leonel solo_traveller us
7
Pros:

location..microwave...a plus

Cons:

nothing

2026-07-08 via Nuitee
D
Denise couple us
6
2026-07-04 via Nuitee
A
Allison couple us
1
2026-07-04 via Nuitee
S
Stephanie couple us
10
A+++++ Definately reccommend.
Pros:

The staff is very kind and accommodating.
Love the closeness to all Mystic had to offer.
And discount @ Mystic Diner.

Cons:

N/A

2026-07-03 via Nuitee
A
Agnieszka couple us
5
Pros:

The hot and cold water dispenser in the hallway. Linens were very clean.

Cons:

No coffee maker in the room, very run down appearance, patio didn’t have screens, and the sliding door didn’t lock.

2026-07-03 via Nuitee
T
Tatyana couple us
7
Good for one night stay when you traveling.
Pros:

Location. Stuff was very nice.

Cons:

Stains on the carpet.

2026-07-01 via Nuitee
S
Steven couple us
6
Building needs updating, room was clean, location is great and staff was friendly.
Pros:

Location is excellent. Room was clean. Great restaurant next door.

Cons:

Building can use updating.

2026-07-01 via Nuitee
C
Cosmopolitan204501 NONE Caddo Mills, Texas
4
Old
Pros:

Run down and unclean. Very old building. The clerk was to busy flirting out front to get sheets for the fold out couch. Had to go back and ask a second time.

2026-06-29 via Tripadvisor
L
Leticia couple us
4
Pros:

The hotel was not clean and bad smells , people smoking in rooms and hall ways. not cigaretts.

Cons:

the smells

2026-06-29 via Nuitee
J
Jessica family_with_children us
1
Pros:

Didn’t even stay it was so bad- had to be evacuated due to fire alarm and physical altercation between manager and guest. Never refunded

Cons:

Booking.com should sever ties with this property

2026-06-29 via Nuitee