Howard Johnson by Wyndham Mystic

Hotels
Howard Johnson
7.4 (1698 reviews)
253 Greenmanville Avenue , Mystic , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Nice and helpful staff
Cons:
Poor cleanliness
Maintenance issues

Categories

Cleanliness
5.4
Multiple reviews highlight significant cleanliness issues including dirty bathrooms and unkempt hallways.
Service
8.4
Staff was described as nice and helpful, although some found them disinterested.
Location
9.4
The location is consistently praised as excellent and convenient.
Room Quality
6.4
Room quality suffered due to cleanliness issues and maintenance problems noted in reviews.
Amenities
6.4
Amenities were lacking as some were broken or missing, such as the coffee maker.
Value for Money
7.9
Good value for the price, despite several issues, the location compensates somewhat.
Food and Beverage
7.9
Discounts at local restaurants were appreciated, but the hotel lacks in-house dining options.
Overall Experience
7.4
Mixed feelings overall, with positives in location and service but many cleanliness and maintenance concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:43

Property Description

Convenient Location
Howard Johnson by Wyndham Mystic is ideally situated near popular attractions such as Mystic Seaport, Mystic Aquarium Institute for Exploration, and Olde Mistick Village. Guests can easily explore the area with the hotel's proximity to these key destinations.

Comfortable Accommodations
Each room at our hotel is designed to provide ultimate comfort and convenience with amenities like air conditioning, a microwave, and a refrigerator. Guests can also enjoy additional features such as a seating area, a desk, and ironing facilities, ensuring a pleasant stay for all.

Great Facilities
From the indoor pool and fitness centre to the on-site restaurant, Howard Johnson by Wyndham Mystic offers a range of facilities for guests to enjoy. Whether you're looking to relax or stay active, our hotel has everything you need for a memorable stay.

Book your stay now at Howard Johnson by Wyndham Mystic and experience a perfect blend of comfort, convenience, and great amenities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GON

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 1698 reviews
Cleanliness: 5.4
Service: 8.4
Location: 9.4
Room Quality: 6.4
Amenities: 6.4
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 7.4
A
Allison couple us
1
2026-07-04 via Nuitee
D
Denise couple us
6
2026-07-04 via Nuitee
A
Agnieszka couple us
5
Pros:

The hot and cold water dispenser in the hallway. Linens were very clean.

Cons:

No coffee maker in the room, very run down appearance, patio didn’t have screens, and the sliding door didn’t lock.

2026-07-03 via Nuitee
S
Stephanie couple us
10
A+++++ Definately reccommend.
Pros:

The staff is very kind and accommodating.
Love the closeness to all Mystic had to offer.
And discount @ Mystic Diner.

Cons:

N/A

2026-07-03 via Nuitee
T
Tatyana couple us
7
Good for one night stay when you traveling.
Pros:

Location. Stuff was very nice.

Cons:

Stains on the carpet.

2026-07-01 via Nuitee
S
Steven couple us
6
Building needs updating, room was clean, location is great and staff was friendly.
Pros:

Location is excellent. Room was clean. Great restaurant next door.

Cons:

Building can use updating.

2026-07-01 via Nuitee
L
Leticia couple us
4
Pros:

The hotel was not clean and bad smells , people smoking in rooms and hall ways. not cigaretts.

Cons:

the smells

2026-06-29 via Nuitee
J
Jessica family_with_children us
1
Pros:

Didn’t even stay it was so bad- had to be evacuated due to fire alarm and physical altercation between manager and guest. Never refunded

Cons:

Booking.com should sever ties with this property

2026-06-29 via Nuitee
B
Betsy family_with_children us
9
2026-06-27 via Nuitee
M
Michael couple us
8
We found excellent value at the Howard Johnson and we will return!
Pros:

I especially liked that the Hotel had luggage carts, and an excellent TV, convenient handicapped parking, great size of microwave and refrigerator with freezer, and great internet. I also liked that the lobby bathroom was kept clean. And I also liked that there was great water pressure in the shower and the water was comfortably hot and not medium hot. I especially liked how Hotel Employee deVita was so nice to us. She brought a luggage cart out to our entrance door which made unloading our stuff much more convenient. This was very much appreciated. I will be a repeat customer because of deVita!

Cons:

I did not like that the Hotel did not provide a coffeemaker in the guestroom. The restaurant next door was supposed to give us a discount when we showed our room key to our waitress but the restaurant's manager was not aware of any such arrangement. The room next to our room was being renovated during our stay so we were awake at sunrise to the sounds of drilling and hammering. We were not offered any compensation for this. Our bathroom did not have safety bars installed. The patio outside our room was surrounded by a fence that had been torn apart, allowing our patio to be viewed from the visitors to the restaurant next to us.

2026-06-26 via Nuitee
H
Helayna couple us
4
2026-06-24 via Nuitee
L
Lynn solo_traveller us
1
Just Terrible
Pros:

The room was spacious and quiet. The mattress was old (I could feel the springs) however strangley I slept fine. AC was good and didn't make.any loud noises.

Cons:

Extremely unkempt grounds and common areas. The giant spa tub was ridiculous and OLD. The fridge freezer was ild, the freezer part needed to be defrosted...it was a solid block of ice. The toilet ran and was at least a foot away from the wall. There was unfinished repairs (holes in the walls, unpainted areas, etc...). Carpet was old and stained. Quite possibly the worst looking room I've ever stayed in. And for $300 a night?!?! Wow. Do not stay there, not worth it.

2026-06-23 via Nuitee
J
janet extended_group us
3
Don’t waste money
Pros:

Location

Cons:

Smelly, old, pool was unusable due to the chlorine being extremely high our eyes were burning, it was so strong it stung my daughters feet, I had my 5 mth old grandchild and he could not go near the pool! We chose this hotel for the pool! The price was extreme for a place without a usable pool!
The ice machine on our floor was broken or empty for 2 days.
Main light, only light in bathroom flickered on and off
Surrounding grounds had garbage and cut down branches in lot. They offer a balcony but it overlooks junk. The first room had a “balcony” that was a slab of concrete surrounded by weeds and overgrown grass!!Could not understand the woman at the front desk.
The cleaning staff opened our door at 10:00 - check out 11:00, if not for the deadbolt they would have been in room! The cleaning staff in hallways were unfriendly - rude.
The bathroom in lobby was full of toilet paper and filled with poop!!! Disgusting!! The only good thing about this hotel is the location but the entrance to this place is weird and road is broken down too!

2026-06-23 via Nuitee
N
Nathan couple us
3
2026-06-22 via Nuitee
E
ELLEN couple us
5
“It ain’t what it used to be”
Cons:

Beds very uncomfortable. Mice running behind the walls. Towels small.

2026-06-21 via Nuitee
J
James couple us
7
2026-06-21 via Nuitee
J
Joseph couple us
10
2026-06-20 via Nuitee
K
Krzysztof solo_traveller pl
7
2026-06-19 via Nuitee
S
Sandy solo_traveller us
9
Good value low budget
Pros:

Good price. Rooms were clean. I liked the sliding door to patio

Cons:

How wet the hall rug was near the pool

2026-06-18 via Nuitee
A
Ameen family_with_children us
3
2026-06-15 via Nuitee