La Quinta Inn & Suites by Wyndham Austin Southwest

Hotels
La Quinta Inn and Suites
7.4 (211 reviews)
4424 S Mopac Expy, Austin, Texas, 78735 , Austin , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Continental breakfast
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Construction noise
Rooms need updates

Categories

Cleanliness
6.61
Multiple reviews mention dirtiness and smell in rooms.
Service
7.58
Staff was described as kind, though not overly friendly.
Location
8.12
The area is safe and convenient for visitors.
Room Quality
6.57
Rooms are serviceable, but show signs of wear and issues with sound insulation.
Amenities
7.1
Basic amenities available, though there were issues with the fridge and bathroom.
Value for Money
8.06
Good value for a budget stay but reflects its price point.
Food and Beverage
7.61
Breakfast spread received positive feedback.
Overall Experience
7.58
Overall experience was mixed with significant concerns about construction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:10

Property Description

Discover a delightful retreat at La Quinta Inn & Suites by Wyndham Austin Southwest, your perfect base for exploring the vibrant city of Austin.

Recreational Amenities
Unwind in our sparkling outdoor pool or break a sweat in our modern fitness center. We provide an array of recreational amenities to ensure you stay refreshed during your stay.

Comfortable Accommodations
Retreat to one of our 128 well-appointed guestrooms, featuring plush pillowtop beds and flat-screen televisions. Enjoy complimentary wired and wireless internet access, keeping you connected and entertained throughout your visit.

Convenient Services
Start your day with a complimentary continental breakfast and benefit from our 24-hour business center and concierge services. Whether you’re here for business or pleasure, we've got you covered with seamless convenience.

Experience all that Austin has to offer – book your stay today!

Important information:

  • Up to 4 children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Masks are required in public areas for unvaccinated guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 211 reviews
Cleanliness: 6.61
Service: 7.58
Location: 8.12
Room Quality: 6.57
Amenities: 7.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 7.58
A
Ashley family_with_children us
7
Hill country luxury/Construction zone mashup
Pros:

Location ideal as we were visiting friends nearby. Layout of King suite perfect for us, mother & teen daughter. Liked the toiletries

Cons:

I didn't know it was under construction! 😂 All exterior doors propped fully open all night (to air out paint smell?) security concern. Countless details missing/rough/unfinished due to the ongoing renovation

2026-05-29 via Nuitee
S
Shamika solo_traveller us
1
Pros:

The room was big and comfortable

Cons:

No real breakfast I paid for breakfast

2026-05-27 via Nuitee
N
Nicole solo_traveller us
1
2026-05-25 via Nuitee
D
Doug couple us
3
No ice was available , no breakfast except bags, no coffee on last day;we did not receive what we paid for!, our tv went
Pros:

Location

Cons:

It was a MESS & the on going construction was extremely inconvenient. You should just close down until u can provide complete service.

2026-05-24 via Nuitee
S
Stana couple us
2
Awlful stay
Pros:

Location was good. Beds were comfortable.

Cons:

No hot water for two days. Under remodeling no hot breakfast a pathetic sack lunch. Laundry out of order , fitness center out of order. No drinking water anywhere, no coffee in the lobby ( all hotels have coffee in the lobby and access to drinking water. Pathetic, cheap coffee maker in room worst i have ever seen. Felt like a stay at a low grade hotel not a La Quinta and its now a Wyndham . Marriott has enough money to close make repairs, upgrades

2026-05-23 via Nuitee
C
Colleen couple us
10
Good value.
Pros:

Location

Cons:

No hot breakfast. No coffee in lobby.

2026-05-19 via Nuitee
M
Martinez couple py
8
2026-05-16 via Nuitee
A
Alan family_with_children us
1
Disappointment
Pros:

Convenient location.

Cons:

No gym facilities. The room was dark, other family members had a lamp in the room. The keys rarely worked we had to try several times to get the door to unlock. Stagnant water and hair was left in the shower from the previous occupant. No hot water in the shower and sink on our last day.

2026-05-15 via Nuitee
J
Jessica N couple us
10
Always a great experience at this location!
Pros:

Very clean and convenient location.

2026-05-14 via Nuitee
H
Huerta solo_traveller us
4
Would definitely call before booking
Pros:

The receptionist was very nice and checkin and out was great . The beds were very comfortable.

Cons:

I didn't like that I did not have notice it was under construction. Pool not available or fitness center. Breakfast and dining area closed but did receive an apple, juice, and small Danish in a bag. (They tried) . The TV didn't work at all from checkin to check out. That was a HUGE inconvenience. The technician was called, but the problem was not fixed 😕

2026-05-13 via Nuitee
S
Shannon solo_traveller us
5
Pros:

There was a lot of construction going on during the early morning weekend hours which was not fun. Also the amenities were all closed due to construction but none of this was information offered to us before booking. TV was tiny and didn't match the description given . Not the worst but definitely not the best. I'd say mediocre at best.

2026-05-11 via Nuitee
P
Puckett solo_traveller us
3
Disappointing.
Pros:

Good location for my travel.

Cons:

The bathroom was dirty, something greasy on the counter, dirty and wet towel on the floor. Hair in the shower drain. Pretty gross.

2026-05-10 via Nuitee
D
DEBI couple us
4
Just not what we were expecting for our usual stay at La Quinta facilities'.
Pros:

We arrived and staff was great. Upon our arriving in the lobby the two days for our bag breakfast we were told they would not be available due to the kitchen not being open because of the remodel crew messed up the electric the first morning. The the second morning the the remodel crew had done something to the coffee makers and there was no coffee either morning or snacks. Also, the rooms bathroom bath tub was dirty with hair in it. Looked like it had not been cleaned. I understand the remodel taking place. It was just not a good experience at all.

Cons:

The staff on both days apologized for the problems and were sincere. The garden is beautiful and we enjoyed sitting out the second afternoon.

2026-05-09 via Nuitee
J
Johnny solo_traveller us
7
One la Quinta off my list
Pros:

Property nice

Cons:

Original room key did not work including front desk person key. Switch to different room door handle didn't work correctly took 8 tries to get in thou key card was working. At check out front desk said couldn't give me receipt because was locked out of computer and didn't have code. I would have to go back later to pick up receipt. Later in the day was told receipt would not be possible but luckily I called instead of driving 30 miles just to find that out. Never got a call to let me know this would happen after front desk assured me going by they would have receipt waiting

2026-05-08 via Nuitee
D
Deborah family_with_children us
10
2026-05-07 via Nuitee
J
Jasmine family_with_children us
5
Pros:

Only Granola bars offered due to renovations that I did this know was going on.

Cons:

Closed pool, no breakfast

2026-05-04 via Nuitee
A
Andria family_with_children us
7
2026-05-03 via Nuitee
M
Michael solo_traveller us
3
Cons:

Breakfast was supposed to be included; however, it consisted of an apple and a muffin in a paper bag. The property is under renovation and there is no lobby! Checkin is via a bored, tired staffer sitting on a chair in a hallway. The door to my room was hard to open and the a/c was extremely noisy. Seriously overpriced given it's current condition. The only reason I would consider staying there again is because it is very near my destination.

2026-05-02 via Nuitee
J
Jessica N couple us
10
Convenient staff. Great location.
Pros:

Very clean

Cons:

Everything was very nice

2026-05-01 via Nuitee
D
David solo_traveller us
1
Didn’t stay. Didn’t get a refund. Undergoing renovations.
2026-04-29 via Nuitee