The County Hotel

Hotels
6.9 (7954 reviews)
9 Botchergate , Carlisle , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Value for money
Comfortable beds
Cons:
Cleanliness issues
Noisy rooms
Poor food quality

Categories

Cleanliness
4.73
Multiple comments indicated cleanliness issues with filthy carpets and old bathrooms.
Service
8.2
Comments on service were mixed; standard service for a hotel of this rating.
Location
9.24
Many reviews praised the great location close to shops and nightlife.
Room Quality
5.69
Criticism regarding room size, issues with noise, and overall quality.
Amenities
6.22
Limited amenities and numerous complaints about breakfast offerings.
Value for Money
7.68
Value for money appreciated in some reviews but offset by complaints.
Food and Beverage
5.23
Disappointments with breakfast choices and quality.
Overall Experience
8.2
Mixed reviews point to enjoyment from some aspects but overall dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:07

Property Description

Convenient City Centre Location
The County Hotel, located opposite Carlisle Rail Station, offers a prime spot in the city centre. Just a short walk from Carlisle Cathedral, this hotel provides easy access to key attractions.

Comfortable Accommodation and Dining
Each room at the County Hotel features free Wi-Fi, a TV, work desk, and tea/coffee facilities. Guests can enjoy picturesque views of King Henry VIII's Citadel from select rooms. Indulge in traditional breakfasts, international cuisine, and a variety of drinks at the Gallerie Restaurant and Portland Resident’s Bar.

Nearby Attractions and Activities
Explore Carlisle Castle and enjoy golfing at the Eden and Stoneyholme courses, all within walking distance of the hotel. Make the most of your stay at the County Hotel with a blend of comfort and convenience.

To book your stay, contact us now!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Hotel is located in the city center with some noise disturbance possible.This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

6.9
Based on 7954 reviews
Cleanliness: 4.73
Service: 8.2
Location: 9.24
Room Quality: 5.69
Amenities: 6.22
Value for Money: 7.68
Food and Beverage: 5.23
Overall Experience: 8.2
R
Rose couple tw
8
Great value for money in a great location, but not for those who sleep light
Pros:

The staff who checked us in was very friendly and gave some excellent restaurant recommendations, and the staff who checked us out were also friendly and gave some very excellent advice. They were amazing!

Cons:

It is located right at the end of Botchergate, which is closed to traffic on Friday and Saturday nights, there was noise of pubs and bars, music and singing. It wasn't too intrusive for me but my spouse found it disturbing, especially the drunken row outside the window at 2:00am.

2026-08-08 via Nuitee
P
Petrie solo_traveller gb
10
Great hotel
Pros:

The building is absolutely fantastic and very clean

Cons:

As the building was so old you could hear the above room when they move due to realy old floor boards you could hear every move from the person above

2026-08-08 via Nuitee
T
Tricia family_with_children gb
6
Both of my stays ar hotel have been ok. Both rooms a bit dated but I would definitely recommend hote
Pros:

Did not have breakfast. Hotel in Perfect location. I have stayed in this hotel before and I think it was a good priced I paid for it.

Cons:

Only thing I didnt like was the Pillows are very soft and not to my liking.

2026-08-07 via Nuitee
R
Roy solo_traveller no
6
2026-08-07 via Nuitee
D
douglas family_with_children gb
8
2026-08-07 via Nuitee
M
Meena family_with_children gb
7
2026-08-07 via Nuitee
M
Matthias solo_traveller us
10
2026-08-07 via Nuitee
M
Mary extended_group gb
9
Excellent value for money
Pros:

Centrally located and two min walk from the train station.Great buffet breakfast which we loved as prefer to help ourselves to what we like and there was a great selection to choose from

Cons:

Rooms were very warm but fans are provided it’s just i can’t sleep with a fan on but that wouldn’t stop me staying again

2026-08-07 via Nuitee
G
Garry couple gb
8
Great value and location
Pros:

Perfect location and excellent value for an upgraded room. Room 222 was large, bright, quiet, and offered lovely views. However, ventilation was tricky because the original windows were jammed shut behind the double-glazing. The provided fan wasn't quite enough for the summer heat, though it would likely be very cosy in the winter.

Cons:

The paid parking area at the back is a great asset, but it needs better organisation. Drawing clear parking lines and putting up clear signage that this is the County Hotel car park would make it much easier for guests.

2026-08-07 via Nuitee
W
Wilkes solo_traveller gb
8
2026-08-07 via Nuitee
J
Jon couple gb
8
2026-08-07 via Nuitee
J
Jean solo_traveller gb
8
Pros:

Location

2026-08-07 via Nuitee
T
Tommy extended_group no
6
2026-08-07 via Nuitee
L
Logan couple gb
10
2026-08-06 via Nuitee
M
Mandy solo_traveller gb
8
2026-08-06 via Nuitee
B
beaumont solo_traveller gb
10
2026-08-06 via Nuitee
M
Mary couple gb
5
Glad I was only there for the one night Would not go back
Pros:

The staff were friendly and helpful
I had to complain re noise from above and this was dealt with immediate

Cons:

The bedroom was very drab and basic
There was a charge for parking at back of hotel
Breakfast was poor Some items were not available
No sit down meals in the evening only pizza

2026-08-06 via Nuitee
S
sylvain solo_traveller fr
6
Pros:

L'emplacement et la réception était très bien

Cons:

La chambre un peu vielle

2026-08-06 via Nuitee
N
narotam solo_traveller gb
6
Pros:

Yes The Hotel is in aprime Location. The room are ok but needs updating all the carpets are wornout and smelling.Staff are nice and polite.

Cons:

No Bar in the Hotel but there are verious Bars and Resturants and Takeaway.

2026-08-06 via Nuitee
P
Pinkama910 solo_traveller gb
10
Pros:

Close to train station and main road.

Cons:

Easy to book, check in is 2pm and close to bars and restaurants.

2026-08-06 via Nuitee