The County Hotel

Hotels
6.9 (8023 reviews)
9 Botchergate , Carlisle , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Value for money
Comfortable beds
Cons:
Cleanliness issues
Noisy rooms
Poor food quality

Categories

Cleanliness
4.73
Multiple comments indicated cleanliness issues with filthy carpets and old bathrooms.
Service
8.2
Comments on service were mixed; standard service for a hotel of this rating.
Location
9.24
Many reviews praised the great location close to shops and nightlife.
Room Quality
5.69
Criticism regarding room size, issues with noise, and overall quality.
Amenities
6.22
Limited amenities and numerous complaints about breakfast offerings.
Value for Money
7.68
Value for money appreciated in some reviews but offset by complaints.
Food and Beverage
5.23
Disappointments with breakfast choices and quality.
Overall Experience
8.2
Mixed reviews point to enjoyment from some aspects but overall dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:07

Property Description

Convenient City Centre Location
The County Hotel, located opposite Carlisle Rail Station, offers a prime spot in the city centre. Just a short walk from Carlisle Cathedral, this hotel provides easy access to key attractions.

Comfortable Accommodation and Dining
Each room at the County Hotel features free Wi-Fi, a TV, work desk, and tea/coffee facilities. Guests can enjoy picturesque views of King Henry VIII's Citadel from select rooms. Indulge in traditional breakfasts, international cuisine, and a variety of drinks at the Gallerie Restaurant and Portland Resident’s Bar.

Nearby Attractions and Activities
Explore Carlisle Castle and enjoy golfing at the Eden and Stoneyholme courses, all within walking distance of the hotel. Make the most of your stay at the County Hotel with a blend of comfort and convenience.

To book your stay, contact us now!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Hotel is located in the city center with some noise disturbance possible.This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

6.9
Based on 8023 reviews
Cleanliness: 4.73
Service: 8.2
Location: 9.24
Room Quality: 5.69
Amenities: 6.22
Value for Money: 7.68
Food and Beverage: 5.23
Overall Experience: 8.2
C
Catherine • solo_traveller • gb
10
Clean tidy comfort good value for money
Pros:

Good value for money clean quiet lift to upper floors

Cons:

Clean beds comfortable tea and coffee facilities in room quiet no rowdy people

2026-10-13 • via Nuitee
T
Tracy • couple • gb
3
Disappointing stay this time
Pros:

Stayed here before, this time it was for a stop over returning from our holiday; booked bed and breakfast.
They ensured I had a vegetarian breakfast.
On our last day, the staff kindly locked our suitcase away, to allow us to wander after our leaving time.
Well placed, plenty of shops and restaurants nearby, very short walk from Carlisle train station.
Lift to our room.

Cons:

We were put in an attic room, the ceiling diagonally across our bed, so my husband, who prefers the right side, had to crawl over me to get out; no head room, he is also disabled after an accident to his back and arms.
Also although we both had a side light on our bedside table, we discovered my husband had no socket to put it in; we pulled the table out to look behind the bed,
The room was on the third floor.

2026-10-13 • via Nuitee
A
Anna • solo_traveller • gb
7
2026-10-13 • via Nuitee
A
anthony • couple • gb
6
Pros:

city centre

Cons:

noisy

2026-10-13 • via Nuitee
S
Scott • family_with_children • gb
5
2026-10-13 • via Nuitee
M
Mark • family_with_children • gb
8
Ticked the boxes
Pros:

Central location & car park

Cons:

Shower wasn’t the best to get a good water temperature

2026-10-13 • via Nuitee
G
Godfrey • family_with_children • gb
10
Pros:

Great location and great breakfast

Cons:

Nothing

2026-10-13 • via Nuitee
L
Londregan • family_with_children • au
2
Pros:

The location

2026-10-13 • via Nuitee
L
Lee • couple • gb
10
Pros:

Excellent value for money

2026-10-13 • via Nuitee
A
Ann • extended_group • gb
10
THE BEST>
Pros:

STAFF AMAZING>BED SO COMFORTABLE.

Cons:

NOTHING......ARE FAVOURITE PLACE>

2026-10-13 • via Nuitee
J
Juan Francisco • couple • es
9
Pros:

Very central, helpful staff and an interesting building with character.

2026-10-13 • via Nuitee
M
Maloney • solo_traveller • gb
4
2026-10-13 • via Nuitee
A
Alexzandra • solo_traveller • gb
9
Short and pleasant stop enroute.
Pros:

Location, very friendly staff. Lift very useful as lots of floors. Decor. The fact the bathroom actually had a bath.the car park is small and difficult to find at first and the cost is quite high and specific price is not highlighted in booking the details. Very close to station and town. Great.

2026-10-13 • via Nuitee
S
Sylvia • solo_traveller • gb
5
Pros:

Location

Cons:

Room was cold the radiator did not work the was 2 x heaters in the wardrobe we put them on but the was no good the milk in the cartons was allso sour

2026-10-12 • via Nuitee
J
Julie • solo_traveller • gb
3
Pros:

The hotel was central

Cons:

Hygiene and cleanliness was poor, there was a musty smell in rooms. Very noisy at night with doors banging.

2026-10-12 • via Nuitee
R
Robert • solo_traveller • gb
9
2026-10-12 • via Nuitee
R
Robinson • solo_traveller • gb
1
Pros:

Shit hole, won't be back

Cons:

Everything

2026-10-12 • via Nuitee
K
Karina Milagros • solo_traveller • es
7
2026-10-12 • via Nuitee
A
Alex • solo_traveller • gb
8
Still recommended
Pros:

Situation superb. Beds comfy.

Cons:

Desk staff more interested in looking at a computer screen than customers. Had to change rooms but was dealt with without fuss.

2026-10-12 • via Nuitee
P
PetLaw • couple • gb
6
Don't stay on a Friday or Saturday night.
Pros:

In a good position

Cons:

Very noisy on a Friday or Saturday night. Unless you want to join in the atmosphere.

2026-10-11 • via Nuitee