The County Hotel

Hotels
6.9 (8023 reviews)
9 Botchergate , Carlisle , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Value for money
Comfortable beds
Cons:
Cleanliness issues
Noisy rooms
Poor food quality

Categories

Cleanliness
4.73
Multiple comments indicated cleanliness issues with filthy carpets and old bathrooms.
Service
8.2
Comments on service were mixed; standard service for a hotel of this rating.
Location
9.24
Many reviews praised the great location close to shops and nightlife.
Room Quality
5.69
Criticism regarding room size, issues with noise, and overall quality.
Amenities
6.22
Limited amenities and numerous complaints about breakfast offerings.
Value for Money
7.68
Value for money appreciated in some reviews but offset by complaints.
Food and Beverage
5.23
Disappointments with breakfast choices and quality.
Overall Experience
8.2
Mixed reviews point to enjoyment from some aspects but overall dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:07

Property Description

Convenient City Centre Location
The County Hotel, located opposite Carlisle Rail Station, offers a prime spot in the city centre. Just a short walk from Carlisle Cathedral, this hotel provides easy access to key attractions.

Comfortable Accommodation and Dining
Each room at the County Hotel features free Wi-Fi, a TV, work desk, and tea/coffee facilities. Guests can enjoy picturesque views of King Henry VIII's Citadel from select rooms. Indulge in traditional breakfasts, international cuisine, and a variety of drinks at the Gallerie Restaurant and Portland Resident’s Bar.

Nearby Attractions and Activities
Explore Carlisle Castle and enjoy golfing at the Eden and Stoneyholme courses, all within walking distance of the hotel. Make the most of your stay at the County Hotel with a blend of comfort and convenience.

To book your stay, contact us now!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Hotel is located in the city center with some noise disturbance possible.This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

6.9
Based on 8023 reviews
Cleanliness: 4.73
Service: 8.2
Location: 9.24
Room Quality: 5.69
Amenities: 6.22
Value for Money: 7.68
Food and Beverage: 5.23
Overall Experience: 8.2
I
ILVARS • solo_traveller • gb
7
THE COUNTY HOTEL CARLISLE
Pros:

Been staying at the COUNTY HOTEL 3x Location is the best you can get in Carlisle city centre!!

Cons:

But this time the room was really tiny and very loud due to a squeaking floor and wind making loud noises on roof, seemingly coming from roof
tiles or something else, but very loud … At some point seemed like the roof is going to break in. I am not a picky person who likes to hate everything, but this time I was disappointed...

2026-09-19 • via Nuitee
P
Paul • couple • gb
5
Stay was ok for the money for one night.
Pros:

Great location close to the train station and city centre

Cons:

First room we were given was incredibly smelly which we can only describe as like a dirty nappy.
We asked if there was an alternative room as we could not stay in that one. We were moved without any problem and whilst it didn’t smell dirty the sloping ceiling made it feel quite claustrophobic
Crockery at breakfast was not very clean.

2026-09-19 • via Nuitee
G
Glenys • couple • nz
8
2026-09-19 • via Nuitee
M
Madison • couple • gb
9
Would definitely recommend and stay again
Pros:

Clean and convenient area, good sized rooms and comfy bed.

Cons:

Our room has a REALLY loud banging at the window from the moment we arrived til when we left. There was multiple ear plugs on the bed at arrival so im assuming its well known that the window is dodgy but nothing is being done about it.

2026-09-19 • via Nuitee
L
Lena • couple • se
6
2026-09-19 • via Nuitee
D
Daniel • solo_traveller • au
8
2026-09-19 • via Nuitee
L
Lorimer • solo_traveller • no
3
2026-09-19 • via Nuitee
C
Clare • couple • gb
10
2026-09-19 • via Nuitee
G
Gavin • solo_traveller • gb
10
Pros:

Beautiful hotel with a great history

Cons:

It doesn't say on their site they will not store electric bikes in hotel must be in car park which doesn't feel as safe.

2026-09-18 • via Nuitee
P
Pamela Sigley • solo_traveller • gb
8
Pros:

Warm clean traditional decor but comfortable...ensuite important and private parking behind building..centrally located for city centre trains and eating places...shops...staff friendly and regular servicing of rooms if needed..

Cons:

Everything ok...have udsed alot of accomodation in Carlisle and as a hotel for price great!

2026-09-18 • via Nuitee
T
Tom • couple • gb
7
The location was great but this Hotel fell short on expectations I’m afraid.
Pros:

We liked the location

Cons:

We booked a superior room but although it was spacious it didn’t have any added benefits.
We realise it was a town property and provided earplugs which don’t actually work.The constant pedestrian crossing beeping outwith nighttime drove us mad.
Also the buffet breakfast was cold on both mornings

2026-09-18 • via Nuitee
D
Daniel • couple • gb
1
2026-09-18 • via Nuitee
H
Hancock • solo_traveller • gb
8
2026-09-18 • via Nuitee
V
Vicary • solo_traveller • gb
5
No WiFi in room
Pros:

Location

Cons:

WiFi did not work no internet in room

2026-09-18 • via Nuitee
T
thomas • solo_traveller • gb
5
2026-09-18 • via Nuitee
Y
Young • solo_traveller • gb
7
Pros:

Location. Staff friendly, efficient however there was not enough staff.

Cons:

Understaffed. Guests smoking in hotel doorway.

2026-09-18 • via Nuitee
S
Stephen • solo_traveller • gb
9
Lovely old fashioned hotel.Great value for money.
Pros:

Old fashioned hotel with lots of character, complete with creaking floors and labyrinthine corridors. Comfortable room and very tasty breakfast. Central location.

2026-09-17 • via Nuitee
J
John • solo_traveller • gb
6
2026-09-17 • via Nuitee
B
Bennett • solo_traveller • gb
9
2026-09-17 • via Nuitee
A
Aaron • solo_traveller • gb
3
Not going to be returning.
Pros:

Room was big.

Cons:

Unbelievably noisy all night - did not sleep at all. Doors slamming, floor boards creaking, road noise.

2026-09-17 • via Nuitee