Extended Stay America Suites - Phoenix - Scottsdale

Hotels
•
Extended Stay America Suites
6 (296 reviews)
10660 North 69th Street , Scottsdale , US
+1 480-607-3767

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful area
Good location
Cons:
Unclean facilities
Poor customer service

Categories

Cleanliness
3.75
The hotel was reported as not clean, with hairballs and dirt in the elevator and hallways.
Service
7.25
The manager discounted the price, however, there were instances of poor customer service.
Location
8.75
Excited about the beautiful area, good neighborhood with plenty of stores and restaurants.
Room Quality
4.75
Rooms had various issues such as mold, rust, and cleanliness problems.
Amenities
5.75
Limited amenities offered, with complaints about the lack of breakfast and poor room conditions.
Value for Money
6.25
Guests felt the price did not reflect the quality of service and room conditions.
Food and Beverage
4.75
Only a minimal breakfast provided, which was considered poor.
Overall Experience
6.75
Overall negative experiences led to dissatisfaction, with many saying they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:27

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge. Cook your favorite meals or simply store your snacks for longer stays.

Complimentary Breakfast and Free WiFi
Start your day right with a free grab-and-go breakfast offering a variety of options. Stay connected with free WiFi throughout the hotel, perfect for both leisure and business travelers.

Convenient Amenities and Services
Benefit from weekly housekeeping at no extra cost and access to laundry facilities. With upgraded bedding, ironing facilities, and a 24-hour front desk, your comfort and convenience are our top priorities.

Book now to experience a relaxing and hassle-free stay at Extended Stay America - Phoenix - Scottsdale!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 296 reviews
Cleanliness: 3.75
Service: 7.25
Location: 8.75
Room Quality: 4.75
Amenities: 5.75
Value for Money: 6.25
Food and Beverage: 4.75
Overall Experience: 6.75
R
Rosalinda • couple • us
4
Cons:

Inside very mucky

2026-09-07 • via Nuitee
M
Mariana • extended_group • us
8
The night stuff (Daryl) even though we didn’t have the room we booked due to some issues in the web. He try to accommoda
Pros:

Location and close restaurant

Cons:

The bathroom sink and floor was full of something very sticky and the floor was smelly

2026-09-06 • via Nuitee
K
Khyree • couple • us
1
2026-09-03 • via Nuitee
M
Magge • couple • us
5
Pros:

Convenient to the location we were going to.

Cons:

No maid service. The bed was in a corner where the a/c didn’t cool at night. Couldn’t find an ice machine. Every time I went to the front desk for anything they were away (according to the sign)

2026-08-03 • via Nuitee
A
Anagal • solo_traveller • us
1
I would not recommend this place to anyone, very bad service.
Pros:

Nothing

Cons:

Everything

2026-07-11 • via Nuitee
B
Bailey-Murray • couple • us
10
Places clean and convenient. Located around a lot of places to go to. Like I said North or South centrally located in Sc
Pros:

Convenient location in Scottsdale centrally located. You can go north or south to old town. About the same distance.

Cons:

Some pet owners are going to pick up after their pets. Has nothing to do with the staff or The Extended Stay.

2026-06-10 • via Nuitee
K
Kimberly • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-06-01 • via Nuitee
A
Alexandra • solo_traveller • us
6
Cons:

Dirty

2026-06-01 • via Nuitee
S
Scotty • solo_traveller • us
10
Pros:

Everything

Cons:

The breakfast

2026-05-06 • via Nuitee
M
Manuel • family_with_children • us
10
2026-04-14 • via Nuitee
J
Justin • solo_traveller • us
2
2026-04-12 • via Nuitee
T
Tammi • solo_traveller • us
1
2026-04-10 • via Nuitee
V
Veneisha • couple • us
9
2026-04-10 • via Nuitee
A
Antonio • family_with_children • us
5
Pros:

Location

Cons:

Roaches

2026-04-10 • via Nuitee
I
Irle • family_with_children • de
8
Gut aber teuer
Pros:

Freundlichkeit des Personals

2026-04-09 • via Nuitee
A
Antonio • extended_group • us
6
2026-03-25 • via Nuitee
S
Sharmaine • family_with_children • us
1
Pros:

Good neighborhood

Cons:

Staff on the first night was rude. The restroom smelled horrible covered up with air freshener.

2026-03-23 • via Nuitee
Y
Yulia • solo_traveller • us
10
Cute simple place for short trip
Pros:

Cute simple place for short trip

2026-03-03 • via Nuitee
P
Placida • family_with_children • us
5
Pros:

It was clean

Cons:

Hard to check in after 11 pm and very dated also breakfast was coffee and granola bars and kitchen was not equipped

2026-03-02 • via Nuitee
S
Steve • extended_group • us
9
Pros:

The staff was very helpful and went out of their way to help us during our stay.

Cons:

The refrigerator in the room leaked, and was then replaced, but the replacement one was to cold and froze things in the refrigerator compartment despite turning it down multiple times.
Room was kind of dark.

2026-03-02 • via Nuitee