Extended Stay America Suites - Orlando - Lake Buena Vista

Hotels
Extended Stay America Suites
7.4 (803 reviews)
8100 Palm Parkway , Orlando , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Cons:
Unclean rooms
Poor service

Categories

Cleanliness
6.61
Multiple reviews highlighted unclean rooms and issues with bathroom cleanliness.
Service
7.58
Some staff were mentioned as nice, but overall service complaints were significant.
Location
9.62
Positive comments regarding proximity to attractions like Disney and Sea World.
Room Quality
7.07
Complaints regarding rooms being smelly and not as expected.
Amenities
6.6
Lack of promised breakfast options and broken facilities were frequently noted.
Value for Money
8.56
Price was mentioned positively in several reviews, but experiences varied.
Food and Beverage
5.11
Many reviews mentioned disappointment with the breakfast provided.
Overall Experience
8.08
Mixed experiences overall, with both positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:33

Property Description

Convenient Location near Disney World
Located just a short drive away from Walt Disney World, Extended Stay America Hotel Orlando Lake Buena Vista offers complimentary Disney shuttle services and a relaxing outdoor pool with a hot tub.

Comfortable Studios with Kitchenettes
Each studio at the hotel features a convenient kitchenette, perfect for preparing meals during your stay. Enjoy the added amenities of free WiFi, a cozy sofa bed, and a dining area for your comfort.

Great Amenities and Services
Take advantage of the fully equipped fitness centre, barbecue facilities, and laundry services during your stay. With complimentary grab-and-go breakfast and weekly housekeeping, Extended Stay America ensures a convenient and comfortable experience for guests.

Book now for a magical stay near Disney World and SeaWorld!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 803 reviews
Cleanliness: 6.61
Service: 7.58
Location: 9.62
Room Quality: 7.07
Amenities: 6.6
Value for Money: 8.56
Food and Beverage: 5.11
Overall Experience: 8.08
J
JAINE family_with_children us
8
2026-07-23 via Nuitee
A
Aida family_with_children us
10
2026-07-22 via Nuitee
A
Aida family_with_children us
10
My family and I have enjoyed our stay. They are really accommodating, with our special needs daughter. I would highly re
Pros:

How clean it is and the staff extremely helpful

2026-07-22 via Nuitee
D
Dolphy family_with_children us
4
2026-07-21 via Nuitee
N
Nikki family_with_children us
1
Horrible, rude staff, filthy rooms.
Pros:

The only good thing about this property was the location. There were a lot of other hotels around and restaurants. It was fairly close to a lot of attractions.

Cons:

The rooms were not clean. The floors were black. The rooms had terrible odors. It was disgusting. The bathrooms were dirty. The hallways were also dirty. There were someone’s false eyelashes on the floor in the main hallway. As soon as we arrived and upon check-in, we had to use the lobby bathroom and it was flooded. My elderly, handicapped mother stepped in several inches of dirty septic water. In our room, the shower curtain did not fit the shower in the handicapped room and the water leaked out all over the floor, so we had to use all of our towels to dry the filthy floor and when we asked the front desk for more towels, they complained that the ones we gave them were stained, even though they were stained from cleaning the leak in their bathroom.
The bathroom in the other room had a clogged toilet the entire time. The front desk staff were incredibly rude, except for the man during our check-in on Friday night. We requested a crib and we were told that they did not have any and that the third-party websites were lying to the guests so we had to go out at 11 PM and buy a pack and play for our two year-old. We had booked the rooms for two nights so on our second day we were going to a theme park and We were told that the property was pet friendly. After arriving at the theme park and paying for everyone to get in, we received a phone call from the front desk saying that we could not have our pets there unaccompanied and that we would be charged $200 and if we didn’t return to the property immediately the police would be called and they would “take care of our dogs.” We were not made aware of any specific pet policy upon arrival other than they were pet friendly. That the entire property inside and out also smelled like marijuana from the minute we got there and there were people smoking outside and random people wandering in and out. Overall, this specific hotel ruined our entire vacation.

2026-07-20 via Nuitee
R
Rony couple us
10
2026-07-18 via Nuitee
N
Nien-Hsin solo_traveller tw
9
2026-07-15 via Nuitee
C
Charles solo_traveller us
10
2026-07-15 via Nuitee
C
Charles solo_traveller us
10
2026-07-15 via Nuitee
A
Ariel family_with_children us
9
The hotel made Family time great!
Pros:

The rooms were nicely equipped with a kitchen. It was very roomy.

Cons:

I had to supply pots

2026-07-13 via Nuitee
T
Thai P khai family_with_children us
10
Thank you
Pros:

Very clean, spacious, and comfortable

Cons:

Liked everything

2026-07-10 via Nuitee
J
josefina family_with_children ar
10
Cerca del Mall y muy grandes las habitaciones
Pros:

Todo ok!

2026-07-09 via Nuitee
V
Veronica family_with_children us
7
2026-07-06 via Nuitee
M
MARCOS M couple br
3
Localização excelente, aptos reformados mas toalhas manchadas, poucos funcionários. Café da manhã muito ruim
Pros:

Localização

Cons:

Limpeza do quarto e toalhas

2026-07-05 via Nuitee
R
Rony couple us
10
2026-07-04 via Nuitee
M
M4rl0 couple ec
9
Muy buena
Pros:

La comodidad y amplitud de la habitación

Cons:

The customer service was terrible. I am referring to the woman who works the night shift at the front desk.

2026-07-03 via Nuitee
B
Benitez family_with_children us
10
2026-07-03 via Nuitee
J
Jeremiah solo_traveller us
2
Definitely not what I expected in a better hotel in Tampa for an even cheaper price kind of wild smells good picked up n
Pros:

Probably just the location

Cons:

Filthy rundown room smells completely like mold we could barely stay in the smell of being in there went with my children. They absolutely thought it was disgusting.
To be honest, they told me never to go back and I agree I would not spend money on this place if I would’ve known ahead of time or anything, but you kinda get screwed into it

2026-07-02 via Nuitee
R
Rosa extended_group us
8
Habitaciones muy cómodas y limpio todo, buena ubicación.
Pros:

Bastante cómodos

Cons:

Atención en el front desk, no había desayuno incluido q decía la reservación

2026-07-02 via Nuitee
C
Caroline couple mq
1
2026-06-30 via Nuitee