Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody

Everything is great

Everything from the minute I got there to when I checked out had no choice to stay bc my room was non refundable!!!!

El lugar parecía un motel de mala muerte … u el personal terrible .

el aseo deficiente en especial baños y cocina. Sin bateria de cocina ni vasos ni cubiertos completamente desocupada. solo nevera estufa y lavaplatos.

Run down, nasty floors/carpet. Doors falling off and busted up.

The lobby and halls were nasty and smelled horribly. The room was nasty and smelled. Outside grounds were terrible with trash in the bushes, and all kind of people hanging around. I am not exaggerating about any of this!

The 1st room was roach infested so I asked for a new room. 2nd room the bathtub was broken where stopper goes. 3dr room bathtub stopper was broken I just used plastic bag cause that was reasoning for booking. I received $14 discount from booking.com so I stayed. 1st night 3dr room change on check in date that night bathroom vent started dripping water onto floor. No front desk after 11p until late morning. So it dripped all night. Front desk was notified in the morning when they opened by this time the vent was hanging from the ceiling ready to fall down. Front desk stated it would be late before maintenance comes in so just place a trash can there. Maintenance never came when I asked for extra towels to wash my hair they had none. I didn't feel like fighting about getting my money back to go to a new hotel cause that's why I received the discount which should've been more. I was told I couldn't get my money back that day to even get another hotel room. I wasn't even offered another room. That room had roaches also but I cleaned with bleach and placed insect repellent around room. There were bullet holes in wall.

The 1st room was roach infested pulled sheets back they were all in bed so I asked for a new room. 2nd room the bathtub was broken where stopper goes. 3dr room bathtub stopper was broken I just used plastic bag cause that was reasoning for booking. I received $14 discount from booking.com so I stayed. 1st night 3dr room change on check in date that night bathroom vent started dripping water onto floor. No front desk after 11p until late morning. So it dripped all night. Front desk was notified in the morning when they opened by this time the vent was hanging from the ceiling ready to fall down. Front desk stated it would be late before maintenance comes in so just place a trash can there. Maintenance never came when I asked for extra towels to wash my hair they had none. I didn't feel like fighting about getting my money back to go to a new hotel cause that's why I received the discount which should've been more. I was told I couldn't get my money back that day to even get another hotel room. I wasn't even offered another room. That room had roaches also but I cleaned with bleach and placed insect repellent around room. Bullet holes in wall

The smell of marijuana hits you the minute you walk in the door and travels throughout the building. Bad first impression! I was on the 2nd floor and the smell was all in the hallway. For this to be a non-smoking facility, I didn't get it. Also, I had to go to the front desk 3 times because one of the keys did not ever work. I was told to keep "jiggling" it. I tried this multiple times and it never worked. This was an inconvenience to me as I was staying there with my adult grandson.

It need a upgrade

My room was not ready. Did not have housekeeper on site to clean nor other rooms available. Basically now I’m dealing with a refund that does not happen