The American Hotel Atlanta Downtown, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.1 (2286 reviews)
160 Ted Turner Dr. NW , Atlanta , US
+1 404-688-8600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Excellent central location
Comfortable beds
Generally clean rooms
Historic charm / well-updated public areas
Cons:
Some rooms feel dated
Valet/parking considered expensive
Slow/old elevators and occasional elevator access issues
Breakfast/basic or not included; limited restaurant options
No business center and rooftop fan/noise affecting balconies
Isolated report of rude front desk staff

Categories

Cleanliness
8.2
Generally reported as clean and well-kept (several guests explicitly said 'clean' or 'aseado'), though a few mentions noted rooms felt a bit dated.
Service
9.2
Consistently praised across reviews — staff described as friendly, helpful, and exceptional (specific praise for dining staff and front desk). A single report of a rude receptionist is noted but is an outlier.
Location
9
Very strong — many guests highlighted the central/strategic location and easy access to attractions and dining.
Room Quality
7.2
Mixed feedback: beds frequently described as extremely comfortable, but multiple notes about rooms being dated, limited room layout (small sink in one accessible room), AC temperature/adjustability issues, and some cramped entry/valet areas.
Amenities
7.6
Some positive mentions (bar, design, pool), but common negatives include slow/old elevators, loud rooftop fans affecting balconies, lack of a business center, and tight/expensive valet parking.
Value for Money
7.8
Mixed: several reviewers called out excellent value or an 'amazing price' with exceptional service, while others felt valet/parking and some services were expensive or not included (breakfast).
Food and Beverage
7
Mostly lukewarm to negative: breakfast described as basic or not included and restaurant options limited, though dining staff received praise for service.
Overall Experience
8.8
Overall positive sentiment: many guests would stay or recommend again due to location, staff, and comfortable beds despite some dated aspects and extra costs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Luxurious Accommodations
Experience comfort and style at The American a DoubleTree by Hilton Atlanta Downtown. Relax in guest rooms with white linens, down comforters, and modern amenities like flat-screen TVs and work desks.

Convenient Facilities
Stay active at the 24-hour fitness centre or unwind in the outdoor pool. Benefit from express check-in/check-out and a business centre for seamless travel experience.

Dining Excellence
Savor American cuisine at The Cloakroom Kitchen and Bar, perfect for lunch and dinner. Indulge in fine dining without leaving the hotel premises.

Book now to enjoy a perfect blend of luxury and convenience at The American a DoubleTree by Hilton Atlanta Downtown.

Important information:

Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of a minimum of USD 250.

Please note that the use of the Wi-Fi will incur an additional charge of USD 12.95 per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 2286 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9
Room Quality: 7.2
Amenities: 7.6
Value for Money: 7.8
Food and Beverage: 7
Overall Experience: 8.8
A
Alicia • couple • us
10
2026-10-30 • via Nuitee
H
Head • couple • ge
10
2026-10-30 • via Nuitee
L
Linda • couple • nl
8
Prima locatie en vriendelijk personeel
Pros:

Hotel lag strategisch en veel eetgelegenheden in de buurt

Cons:

De kamer was wat gedateerd

2026-10-29 • via Nuitee
L
Levi Banks • couple • gb
10
Pros:

The staff were amazing, very helpful and always happy to help or recommend places.

Was a nice room and vibe of a hotel, and a very good location

Cons:

Nothing really, the lifts a little slow but over all really nice hotel

2026-10-28 • via Nuitee
M
Mike • family_with_children • us
9
2026-10-26 • via Nuitee
D
Davis • extended_group • us
9
Exceptional service at an amazing price
Pros:

Staff was exceptional. They went out of their way to ensure our needs were met, especially Angie in the dining area and everyone who checked us in at the front desk.

Cons:

The only thing I wish they had was a business center. I needed to print some documents and could not do so.

2026-10-26 • via Nuitee
A
Allicia • couple • us
8
2026-10-25 • via Nuitee
R
Ronny • couple • us
8
We’ve made notes about our day and would stay here again due to location and comfort of sleep
Pros:

Super convenient location. Extremely comfortable bedding. Great AC.

Cons:

Disappointed breakfast was not included. The pull in drive-through and valet area was extremely tight and congested. $60 night valet parking was high compared to similar hotels at $40. Entrance doors were not automated sliding doors but extremely heavy manual doors. We were assigned to a handicap Rome with a super low sink that was only half the size of a normal sink and a no threshold shower. We are tall people and it was awkward using the sink.

2026-10-25 • via Nuitee
P
Peter • couple • ch
7
Pros:

Zentral gelegen,Olympic Park,Coca Cola,Peachtreestreet alles gut zu erreichen

2026-10-25 • via Nuitee
M
michael • couple • us
10
Pros:

The employees are awesome. Easy access to where we were going. I was cold in room.but it was very nice.

Cons:

To cold in room.

2026-10-25 • via Nuitee
B
Beverly • couple • us
9
Wonderful
Pros:

Location, staff, and clean

Cons:

Parking was a little pricey, ac in room couldn’t really be adjusted but I travel with a fan, so it was okay. My only recommendation is maybe a little side table in the bathroom, shelves were too shallow, full, and angled for belongings. Not really complaining…I loved the property.

2026-10-25 • via Nuitee
S
Stephanie • couple • us
5
2026-10-24 • via Nuitee
C
Caitlin • extended_group • us
10
Great stay.
Pros:

Great location. The staff were friendly.

2026-10-23 • via Nuitee
M
Marguerite • couple • gb
10
Exactly what we needed
Pros:

Amazing friendly staff 🥰

2026-10-22 • via Nuitee
R
Rolon • couple • us
10
2026-10-22 • via Nuitee
C
Claudia • couple • us
10
2026-10-22 • via Nuitee
A
Andrew • couple • us
10
2026-10-21 • via Nuitee
T
Thomas • couple • us
7
overall good
Pros:

Location, parking and room

Cons:

front desk staff not friendly not helpful
Restaurant options are limited

2026-10-21 • via Nuitee
N
NATALY • family_with_children • co
9
Recomendado
Pros:

Aseado, silencioso, bien ubicado

Cons:

El ascensor es viejo, lento y solo funcionaba uno. El desayuno es demasiado basico y simple.

2026-10-20 • via Nuitee
M
Mark • couple • us
2
2026-10-19 • via Nuitee