DoubleTree By Hilton Brussels City

Hotels
•
Doubletree by Hilton
8.5 (5357 reviews)
Rue Gineste 3 , Brussels , BE
+32 2 203 62 00

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (close to metro, walking distance to centre)
High-quality breakfast offering and pleasant breakfast room
Friendly/helpful staff noted by many guests
Good amenities: sauna, parking options, filtered water taps
Comfortable beds and attractive contemporary/vintage design
Generally clean rooms
Cons:
Unexpected/expensive breakfast charges and value-for-money concerns
Noise from heating/turbine and at least one AC failure
Instances of unfriendly or rude staff (notably at breakfast)
Room defects/lack of storage (defective door, poor wardrobe use, only one chair)
Reports of limited taxi availability/parking logistics in one review
A minority reported poor/cold cooked breakfast

Categories

Cleanliness
8.8
Generally reported as clean (one reviewer explicitly: 'It was clean'); minor remarks about sheet-change frequency from one guest.
Service
8.6
Mixed but overall positive: several reviews praise helpful and friendly staff, though multiple reports mention unfriendliness or rude behaviour (especially at breakfast) and one report of an unfriendly front-desk experience.
Location
9.5
Frequently praised as excellent and convenient (close to metro, walking distance to centre, great location references in many reviews).
Room Quality
7.4
Several room issues noted: broken/defective door, poor storage layout (wardrobes occupied by ironing board/safe/fridge), only one chair in double room, noisy heating turbine and an air-conditioning failure making rooms hot.
Amenities
9
Strong amenities mentions: attractive breakfast room, sauna/ wellness access, parking options, Brita filtered water taps on floors; generally high-quality and well-chosen facilities.
Value for Money
6.5
Several complaints about extra/unexpected charges (breakfast not included despite appearing so, expensive breakfast fee, general comments the hotel is 'too expensive'). Value is a clear weak point.
Food and Beverage
9.7
Mostly very positive comments about breakfast variety, quality and dining area vibe; a minority of guests reported poor/cold cooked breakfast, but the majority praise the F&B offering and attentive restaurant service.
Overall Experience
8.5
Overall stays described as good to very good by many guests (comfortable beds, excellent location, pleasant breakfast area), tempered by isolated but impactful negatives (price surprises, occasional rude staff, room defects).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Luxurious Accommodations
The DoubleTree By Hilton Brussels City offers stylish and eco-friendly rooms with modern amenities like Smart TVs and blackout curtains.

Gourmet Dining Experience
Indulge in traditional Belgian dishes with an international twist at the trendy Art Deco restaurant on-site.

Fitness and Relaxation
Guests can enjoy complimentary access to the fitness centre and sauna, perfect for staying active or unwinding after a day of exploring the nearby attractions.

Experience the perfect blend of comfort and convenience at DoubleTree By Hilton Brussels City. Book your stay now for an unforgettable Brussels getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Property Accessibility

Total Disability Score: 10.43
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 5357 reviews
Cleanliness: 8.8
Service: 8.6
Location: 9.5
Room Quality: 7.4
Amenities: 9
Value for Money: 6.5
Food and Beverage: 9.7
Overall Experience: 8.5
C
Charles • couple • gb
8
ok
Pros:

ok

Cons:

no

2026-11-07 • via Nuitee
H
Hamid • couple • ma
9
Excellent malgré tout .
Pros:

La gentillesse des dames à la réception.
La position.
Le petit déjeuner varié et intéressant
La propreté

Cons:

Il parait que certaines chambres ( au moins celle où nous avons passé la première nuit ) sont sujettes à un bruit continu ( jour et nuit ) et pourtant elles sont affectées aux clients

2026-11-05 • via Nuitee
U
Ulrike • solo_traveller • de
6
Pros:

Die Lage ist sehr gut, die Zimmer ruhig, Wasser und Mikrowelle auf dem Flur, Kaffeeautomat im Zimmer!

Cons:

Dafür das der Preis hoch ist waren die Betten alt und teilweise kaputt. Es gibt kein einfaches freies WLAN

2026-11-05 • via Nuitee
R
Raymond • solo_traveller • nl
9
Pros:

Lokatie en comfort

2026-11-04 • via Nuitee
B
Bernd • couple • de
5
Für einen kurzen Aufenthalt war dies ausreichend.
Cons:

Das Frühstücksbuffet war sehr umfangreich, aber leider immer nur zwei gleiche Sorten Käse, der zu kalt war.

Die Zimmertemperatur war zu niedrig.

2026-11-04 • via Nuitee
N
Nadiya • couple • ca
10
2026-11-04 • via Nuitee
S
Sybille • couple • de
8
2026-11-03 • via Nuitee
A
Abel • family_with_children • es
9
Pros:

Gym 24/7. Excellent breakfast

2026-11-03 • via Nuitee
K
Karim • couple • fr
9
2026-11-03 • via Nuitee
A
ADIEKWEH • solo_traveller • ng
8
2026-11-03 • via Nuitee
P
petagma • solo_traveller • gr
9
2026-11-03 • via Nuitee
K
Karim • couple • fr
9
2026-11-03 • via Nuitee
A
Apostolos • couple • gr
10
Μόνο ευχάριστες αναμνήσεις!
Pros:

Πολύ καλή τοποθεσία, δίπλα σχεδόν σε σταθμό μετρό, λεωφορεία, τραμ, κεντρική λεωφόρο και πολύ κοντά στο κέντρο των Βρυξελλών, επισκέψιμο και με τα πόδια. Πολύ εύκολη μετάβαση από και προς το αεροδρόμιο. Εξαιρετικό πρωϊνό με πάρα πολλές επιλογές και υπέροχη αίθουσα πρωινού, από τις ωραιότερες που έχω επισκεφθεί. Ευγενικό και πολύ εξυπηρετικό προσωπικό, τόσο στη ρεσεψιόν όσο και στο εστιατόριο του ξενοδοχείου. Πολύ καλό διπλό κρεβάτι, με άνετο στρώμα και μαξιλάρια. Ευρύχωρο μπάνιο και ντουζιέρα, με ικανοποιητικές παροχές.

Cons:

Το μέγεθος του δωματίου καλό, αν και το περιμέναμε μεγαλύτερο. Περιορισμένος αποθηκευτικός χώρος (ντουλάπα) για 2 άτομα.

2026-11-02 • via Nuitee
I
Isa • family_with_children • bh
10
2026-11-02 • via Nuitee
C
caroline • family_with_children • fr
9
2026-11-01 • via Nuitee
A
Arslan • couple • tr
10
2026-11-01 • via Nuitee
S
Segolene • couple • ie
9
Will definitely stay again!
Pros:

The staff was helpful and friendly, the room was very spacious and comfortable with a fantastic view. The breakfast was very good with a lot of options for different dietary restrictions.

Cons:

The breakfast is very expensive. The TV takes ages to load. I would rather the information was available in a printout rather than having to turn on the tv then navigate to the right info.

2026-11-01 • via Nuitee
D
Dani • extended_group • es
9
2026-11-01 • via Nuitee
A
ann • couple • be
8
2026-10-31 • via Nuitee
M
Muhsin • extended_group • tr
7
2026-10-31 • via Nuitee