Crowne Plaza Berlin City Centre Ku'damm by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.5 (8381 reviews)
Nuernberger Strasse 65 , Berlin , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Expensive breakfast
Small shower

Categories

Cleanliness
8.11
Rooms were mostly clean, though some mentioned staff were unfriendly.
Service
8.88
Generally friendly staff with good service; however, some negative remarks about staff behavior.
Location
9.12
Perfect location with easy access to shopping and attractions.
Room Quality
8.07
Rooms reported to be clean, but some described them as small.
Amenities
8.6
Amenities were good, though some mentioned minor issues.
Value for Money
8.26
Good value, though some considered breakfast prices to be too high.
Food and Beverage
8.41
Breakfast options received praise, but some found it overpriced.
Overall Experience
8.58
Overall good experience with some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:05

Property Description

Luxurious 4-Star Hotel with Indoor Pool

Spa Area and Wellness Facilities
Indulge in relaxation at the spa area and enjoy complimentary use of the modern gym, sauna facilities, and massage services.

Delicious Breakfast Buffets and Kemmons Bar
Start your day with a varied breakfast buffet offering lactose-free and gluten-free options. Unwind at the Kemmons Bar with coffee, snacks, and a selection of cocktails.

Prime Location near Shopping and Attractions
Conveniently situated just a 2-minute walk from Kurfürstendamm shopping street and within walking distance of KaDeWe department store, Kaiser Wilhelm Memorial Church, and Berlin Zoo.

Ready to experience luxury and convenience at Crowne Plaza Berlin City Centre? Book your stay now!

Important information:

Please note that for technical reasons the hotel cannot accept debit cards as a method of prepayment. Prepayments can only be made with a credit card. However, debit cards are available as a method of payment directly at the property.

Please note that our lobby lounge and restaurant remains closed until further notice. We do not offer kosher breakfast at the moment but our rich breakfast buffet.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 36 per day.

Location

Guest Reviews

8.5
Based on 8381 reviews
Cleanliness: 8.11
Service: 8.88
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.26
Food and Beverage: 8.41
Overall Experience: 8.58
J
Jesper extended_group dk
9
2026-07-25 via Nuitee
I
Iliyana couple bg
9
2026-07-25 via Nuitee
T
Tracey solo_traveller gb
10
Great choice of hotel for our city break
Pros:

Impressive rooms
Breakfast
Complimentary drink

Cons:

Nothing, all good

2026-07-25 via Nuitee
M
Matilda couple fr
9
2026-07-25 via Nuitee
S
Sandra solo_traveller de
9
Pros:

Freundliches Personal

2026-07-25 via Nuitee
S
Sanjay B solo_traveller in
8
Pros:

Good breakfast!!

Cons:

The rooms need to be refurbished

2026-07-24 via Nuitee
E
Elin family_with_children dk
9
Pros:

Everything!

Cons:

The pool is chilly, but it was quite refreshing.

2026-07-24 via Nuitee
E
ELENA solo_traveller il
9
Все прекрасно! Часто там останавливаюсь.
Pros:

Месторасположение. Быстрый чекин. Комфортный номер. Меню подушек. Это очень важно!

Cons:

Нет

2026-07-24 via Nuitee
A
Allen solo_traveller nl
9
Wonderful stay, will be back
Pros:

Big spacious room - was lucky enough to get an upgrade so it was nice to have the extra facilities, including a very welcome bath. Breakfast was fresh and good quality and they even had an omlette station where a chef made omlettes to order and a terrace where you could sit outside in good weather. There was a pool and a great little gym too. The reception staff were super helpful. And they have a great incentive scheme to skip daily room cleaning if you want and cut down on the environmental burden. It’s a nice touch to be remembered as a returning customer too.

2026-07-24 via Nuitee
K
Kurt Martin family_with_children at
10
Pros:

Die Zimmer sind sehr schön, komfortabel und sauber. Bequeme Betten, gute Zimmergröße und es ist ruhig. Das Frühstücksbuffet spielt alle "Stückln": riesen Auswahl und man kann sich ein frisches Omelette zubereiten lassen. Sehr lecker.
Die Lage am Ku'damm ist top; viele Shops in der Nähe und mit der U-Bahn kommt man rasch ins Zentrum.
Wir fanden alles top und unser Aufenthalt war einfach "leiwand".

2026-07-24 via Nuitee
M
Markus couple de
6
2026-07-24 via Nuitee
S
Sek Hong couple nl
8
Geweldig!
Pros:

Locatie en netheid

Cons:

Locatie en netheid

2026-07-23 via Nuitee
J
Janni family_with_children dk
10
2026-07-23 via Nuitee
S
Siebert couple de
10
2026-07-23 via Nuitee
A
Anneke couple nl
9
Geweldig
Pros:

Goed ontbijt, uitstekende schoonmaak van de kamer.

Cons:

Niets.

2026-07-23 via Nuitee
S
Steven couple be
8
Pros:

Goede ligging , parking vlakbij , lekker ontbijt !

2026-07-23 via Nuitee
J
Julie couple nl
9
2026-07-23 via Nuitee
S
Silvesco couple gb
9
Great location, friendly staff, good breakfast
Pros:

We booked this hotel for the location, just off of Ku'damm. The welcome we received was great, staff were friendly and (when not busy with other guests) always say hello as we walked past the front desk. The room was decent size for a city location and although the bathroom was on the smaller size it had all we needed. The bed was comfortable and the pillows good. I'm also a big fan of hotels that allow you to use Netflix and casting! Breakfast had good choices and plentiful food - no complaints there.

Cons:

The only real downsides were that the room decor was starting to feel a bit tired, the bathroom toiletries had come loose from the wall (just looked a bit amateur) and the swimming pool was too cold. Really nothing major to complain about at all.

2026-07-23 via Nuitee
A
Anette extended_group dk
10
Vi har været gæster på hotellet gennem mange år - sommetider gar vi prøvet andre steder, men det er og bliver vores favo
Pros:

Beliggenhed, bæredygtighed

Cons:

Bedre brød til morgenmad - som fra bageren next-door😊

2026-07-23 via Nuitee
O
Oliwier couple pl
7
Lokalizacja hotelu świetna dla osób chcących sprawnie poruszać się po centrum stolicy Niemiec.
Pros:

Hotel zlokalizowany praktycznie w centrum, świetne dojście do metra czy przystanków autobusowych. W pokoju, stołówce oraz strefie wellness było bardzo czysto i pachnąco, widać, że hotel o to dba, cieszy również fakt że godzina wymeldowania to 12:00 w południe a nie jak w innych przypadkach gdzie hotele ucinają dobę hotelową np do godziny 10:00. Śniadania na krótszy pobyt w porządku. Obsługa na stołówce oraz w strefie wellness uprzejma i pomocna.

Cons:

Przy większej ilości spędzonych dni jedzenie śniadaniowe może się znudzić ze względu na monotonność i codzienną powtarzalność wyboru posiłków które nie były urozmaicone, podstawa - ale świeża i smaczna, na ogromny minus zasługuje kwestia parkingowa, za dobę użytkowania z parkingu hotelowego należy dopłacić dodatkowo 40 euro, co uważam jest zdecydowanie przesadą. Parking powinien być darmowy dla gości hotelowych, po prostu wliczony w koszta. Obsługa na recepcji mocno zdystansowana do gości hotelowych.

2026-07-22 via Nuitee