Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Nice heated pool
Good breakfast options
Cons:
Cleanliness issues
Some rooms need maintenance

Categories

Cleanliness
8.4
Some reviews indicated cleanliness issues, such as a dirty terrace and outdated areas.
Service
9.9
Excellent service noted across multiple reviews, with staff being attentive and helpful.
Location
8.9
Good location mentioned by various guests, though some commented on distance from the center.
Room Quality
8.4
Mixed reviews on room quality, with some concerns about maintenance and cleanliness.
Amenities
8.9
Amenities such as the heated pool and breakfast received positive remarks, but some needed improvements.
Value for Money
9.4
Guests felt they received good value for their stay considering service and offerings.
Food and Beverage
9.4
Breakfast options and food quality consistently rated positively by reviewers.
Overall Experience
9.5
Overall positive experiences shared by guests, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:15

Property Description

Spectacular Volcano Views

Presidente Puebla hotel offers breathtaking views of the Popocatepetl and Iztaccihuatl volcanoes, creating a picturesque backdrop for your stay.

Luxurious Amenities

Indulge in the hotel's outdoor swimming pool, 24-hour fitness centre, stylish rooms with air conditioning, 32-inch TVs, and private bathrooms with premium amenities. Each room also features a fingerprint safety deposit box and a well-stocked mini-bar for your convenience.

Dining Delights

Experience a culinary journey at La Cocina de Los Angles restaurant offering Mexican and international cuisine, an Italian restaurant, and a lobby bar with live music, providing a variety of dining options to suit every palate.

Book now for an unforgettable stay at Presidente Puebla hotel, where luxury meets comfort amidst stunning volcano views.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PBC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 485 reviews
Cleanliness: 8.4
Service: 9.9
Location: 8.9
Room Quality: 8.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.5
C
Constantino • solo_traveller • mx
10
Pros:

Su arquitectura y muebles

Cons:

Tener que regresar

2026-06-20 • via Nuitee
M
Mario • family_with_children • mx
4
INCOMODA
Cons:

No estaba lista la habitacion a las 3PM
Pedi Room Service. dijeron a mas tardar 30 mins, a los 55 marque, perdieron el pedido y llego 70 mins en total.

2026-06-12 • via Nuitee
L
luis • extended_group • mx
9
2026-06-12 • via Nuitee
J
Jorge • couple • mx
10
Buena estancia.
Pros:

Muy comodo y confortable, buen desayuno.

Cons:

Todo estuvo bien.

2026-06-12 • via Nuitee
C
chihyu hu • solo_traveller • tw
9
若是不嫌棄 設備 以及隔音, 這是一間可以完全享受度假 的飯店
Pros:

早餐 以及 服務人然的態度

Cons:

設備太老舊

2026-06-11 • via Nuitee
S
Santiago • family_with_children • mx
4
2026-06-10 • via Nuitee
R
RICARDO • family_with_children • mx
10
excelente regresaria nuevamente y recomendaria su hotel
Pros:

el restaurant6 bien, la seguridad mejor.muchisima seguridad por el partido

Cons:

todo bien

2026-06-10 • via Nuitee
I
Israel • solo_traveller • mx
10
Pros:

La atención es excelente

Cons:

Todo fue se lo mejor a mi familia le gusto mucho.

2026-06-10 • via Nuitee
D
Daniela • family_with_children • mx
8
Bien, pero no al nivel de Presidente Intercontinental
Pros:

El servicio y el desayuno excelentes. También la temperatura de la alberca.

Cons:

El hotel se siente viejo y algo descuidado. Sobre todo el aire acondicionado de las habitaciones no funciona bien y el extractor de los baños mete olor desagradable en lugar de sacarlo

2026-06-08 • via Nuitee
L
Luis • solo_traveller • mx
8
2026-06-01 • via Nuitee
M
Michael • couple • mx
9
2026-06-01 • via Nuitee
A
Andreas • solo_traveller • de
7
2026-05-30 • via Nuitee
D
drcrown92 • solo_traveller • mx
7
2026-05-29 • via Nuitee
S
Serrano • solo_traveller • mx
9
2026-05-28 • via Nuitee
S
Silvia • extended_group • mx
10
Excelente
Pros:

Alimentos y alberca

Cons:

Todo bien

2026-05-28 • via Nuitee
F
Francisco Adrian • solo_traveller • mx
10
Pros:

Todo en general, muy amables todo el personal del hotel

Cons:

Realmente no hubo nada mal.

2026-05-28 • via Nuitee
L
Lucía Del Sagrario • solo_traveller • mx
10
Pros:

Todo y el personal super atento y servicial

2026-05-27 • via Nuitee
A
Azalea • family_with_children • mx
10
Super agradable la estancia con una buena ubicacion y el bufett del desayuno espectacular !!
Pros:

Las habitaciones estas muy comodas, y el bufett del desayuno esta simplemente espectacular, delicioso sason , super surtido, de verdad nos encantoooo el desayuno. gracias

Cons:

Lo que no me gusto fue que las toallas tenian un olor a choquia, no olian rico. todo lo demas en general excelente.

2026-05-26 • via Nuitee
P
propersona • solo_traveller • mx
9
2026-05-24 • via Nuitee
C
Chihyu • couple • tw
9
2026-05-21 • via Nuitee