Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Nice heated pool
Good breakfast options
Cons:
Cleanliness issues
Some rooms need maintenance

Categories

Cleanliness
8.4
Some reviews indicated cleanliness issues, such as a dirty terrace and outdated areas.
Service
9.9
Excellent service noted across multiple reviews, with staff being attentive and helpful.
Location
8.9
Good location mentioned by various guests, though some commented on distance from the center.
Room Quality
8.4
Mixed reviews on room quality, with some concerns about maintenance and cleanliness.
Amenities
8.9
Amenities such as the heated pool and breakfast received positive remarks, but some needed improvements.
Value for Money
9.4
Guests felt they received good value for their stay considering service and offerings.
Food and Beverage
9.4
Breakfast options and food quality consistently rated positively by reviewers.
Overall Experience
9.5
Overall positive experiences shared by guests, indicating high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:15

Property Description

Spectacular Volcano Views

Presidente Puebla hotel offers breathtaking views of the Popocatepetl and Iztaccihuatl volcanoes, creating a picturesque backdrop for your stay.

Luxurious Amenities

Indulge in the hotel's outdoor swimming pool, 24-hour fitness centre, stylish rooms with air conditioning, 32-inch TVs, and private bathrooms with premium amenities. Each room also features a fingerprint safety deposit box and a well-stocked mini-bar for your convenience.

Dining Delights

Experience a culinary journey at La Cocina de Los Angles restaurant offering Mexican and international cuisine, an Italian restaurant, and a lobby bar with live music, providing a variety of dining options to suit every palate.

Book now for an unforgettable stay at Presidente Puebla hotel, where luxury meets comfort amidst stunning volcano views.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PBC

Location

Guest Reviews

9.1
Based on 522 reviews
Cleanliness: 8.4
Service: 9.9
Location: 8.9
Room Quality: 8.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.5
A
Alfredo • couple • mx
10
Pros:

La atención y limpieza

2026-10-07 • via Nuitee
C
Castañon • solo_traveller • mx
10
2026-09-19 • via Nuitee
E
Erick Manuel • solo_traveller • mx
9
2026-09-14 • via Nuitee
L
Liliana • solo_traveller • mx
10
2026-09-14 • via Nuitee
A
Andrei Razvan Demeter • solo_traveller • ro
10
2026-09-13 • via Nuitee
M
Mustafa • solo_traveller • mx
10
2026-09-12 • via Nuitee
I
ibañez • solo_traveller • mx
9
2026-09-11 • via Nuitee
J
Joanna Hoi Yan • solo_traveller • ca
10
2026-09-08 • via Nuitee
A
Alberto Mario • family_with_children • mx
5
Regular
Pros:

El desayuno

Cons:

Los cuartos huelen a húmedo, esta viejo el hotel, la regadera no funcionaba bien

2026-08-31 • via Nuitee
R
Rossana • family_with_children • mx
10
Pros:

Hotel hermoso, limpio, buen servicio, atención y alimentos excelentes..

2026-08-31 • via Nuitee
B
Bethuel • solo_traveller • mx
10
2026-08-27 • via Nuitee
W
Wenceslao • family_with_children • es
8
Confortable pero muy viejo
Pros:

Era confortable

Cons:

Habitaciones muy muy viejas.

2026-08-26 • via Nuitee
J
JOSE ROBERTO • solo_traveller • mx
9
Pros:

Everything

Cons:

The bathroom

2026-08-18 • via Nuitee
N
Nahim • solo_traveller • mx
8
2026-08-13 • via Nuitee
A
Arcelia • family_with_children • mx
10
Buena
Pros:

El hotel está muy limpio, ordenado y se puede hacer uso de todas las instalaciones sin problema

2026-08-12 • via Nuitee
D
Dieuwke • family_with_children • nl
10
Prachtige oase
Pros:

Het is een prachtige rustige oase in een drukke stad. Het ontbijt is heerlijk en het eten in de verschillende restaurants.

Cons:

Niks

2026-08-10 • via Nuitee
A
Abraham • couple • us
8
Excellent place just need to get elevators working
Pros:

Close to all places I was visiting

Cons:

One of the elevators didn’t work

2026-08-09 • via Nuitee
C
corona • solo_traveller • us
10
Pros:

La atención de los meseros en el desayuno del tercer piso, muy buena atención

Cons:

Los elevadores , uno no funcionaba y el otro dia y noche rechinaba y no dejaba dormir

2026-08-04 • via Nuitee
D
David MA • extended_group • mx
7
Deficiente
Pros:

Desayuno
Ubicación

Cons:

Habitación sucia
Falsa promoción

2026-08-04 • via Nuitee
L
Luis • couple • mx
7
Necesita modernizarse en instalaciones
Pros:

La ubicación buena y el personal excelente

Cons:

No servían algunos elevadores, aparte de ser muy chicos, las instalaciones muy deterioradas del tiempo, muy ruidoso

2026-08-04 • via Nuitee