Royal Plaza on Scotts

Hotels
8.6 (4583 reviews)
25 Scotts Road , Singapore , SG

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Comfort
Cons:
Cleanliness issues
Noisy neighbors
Limited minibar options

Categories

Cleanliness
7.93
Issues noted with cleanliness in shower area and lobby smell.
Service
9.4
Friendly, helpful, and accommodating staff; general good customer service.
Location
9.44
Strategic location near malls and MRT; generally praised by reviewers.
Room Quality
8.39
Some issues with specific rooms and noise from connecting doors.
Amenities
8.42
Standard amenities; concerns about minibar and fridge not working.
Value for Money
7.88
Some guests feel it's expensive for what is offered.
Food and Beverage
8.43
Good breakfast mentioned; issues with potential food quality.
Overall Experience
8.9
General positive experience with noted exceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 16:39

Property Description

Prime Location near Orchard Road and MRT Station
Located just a short walk from Orchard Road and Orchard MRT station, Royal Plaza On Scotts offers convenience and accessibility to popular shopping destinations and public transportation.

Award-Winning Buffet Restaurant
Indulge in a culinary experience at Royal Plaza on Scotts Carousel Restaurant, featuring a buffet spread of halal-certified Asian and Mediterranean dishes. Enjoy a variety of flavors in a vibrant and welcoming atmosphere.

Modern Amenities and Co-working Space
Experience comfort and convenience in our modern, smoke-free rooms equipped with essential amenities. Guests staying in Premier rooms and Suites can also access our Co-working Space, offering a cozy environment with complimentary beverages and stunning city views.

Ready to experience luxury and convenience at Royal Plaza On Scotts? Book your stay now and make unforgettable memories in the heart of Singapore.

Important information:

Enhancement works will be taking place in selected areas of Royal Plaza on Scotts from 31 August to 11 September 2026 as part of our ongoing improvements. The hotel remains open throughout this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 4583 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.9
E
elice • family_with_children • us
10
We'll be back
Pros:

No breakfast.we've stayed often and will be back. Been stay with you on and off since 2000

Cons:

Miss the door man with the big smile and the light up coat during Christmas holidays. He slways made us feel like family

2026-09-19 • via Nuitee
T
Ton • solo_traveller • vn
8
A good location
Pros:

Location

2026-09-19 • via Nuitee
S
Sheikh • couple • ae
10
2026-09-19 • via Nuitee
I
ivano • couple • it
9
Pros:

The kindness of the staff that solve promptly an issue about a triple room

2026-09-18 • via Nuitee
F
franck • family_with_children • us
8
2026-09-18 • via Nuitee
F
FRANCIS • solo_traveller • sg
8
Value for Money
Pros:

Friendly and helpful staff, good orientation of space in the room, use of app to request for amenities like ear plugs

Cons:

Can be more spacious but think this is the expected standard in Singapore

2026-09-18 • via Nuitee
N
Nathaniel • solo_traveller • us
9
Great location, very clean and modern rooms, with incredible service even though some of the facilities were lacking.
Pros:

Great staff, very friendly and clean and nice rooms.

Cons:

The facilities are not as complete or to the standard for the hotel it seems, especially the swimming pool and pool bar.

2026-09-17 • via Nuitee
A
Ardianto • couple • id
9
2026-09-17 • via Nuitee
R
Rachel • couple • au
9
Brought back some memories and we enjoyed our stay following our face to face fedbaxk. Thank you Aun.
Pros:

The location and this was the first hotel we stayed when we emigrated from UK to Australia transiting via Singapore 20years ago.

Cons:

Some staffs were friendly and some not. But following feedback to the Manager there was huge improvement. Not just towards us but others too. Great job.

2026-09-16 • via Nuitee
Z
zuraidah • family_with_children • my
9
Wonderful stay at The Royal Plaza on Scotts Singapore
Pros:

The staffs were wonderful- the location was superb- walk everywhere and malls- very well connected by mrt. The food and service at club lounge was superb - you were welcome and can feel the sincerity.

Cons:

If you dont pay deposit- your room service cannot be charged to the room- even you have ticked charge to the room. Me and hb was out- called room service for my daughters - the man insisted my daughters to pay at that moment- she ended up calling me and i told the guy i will pay when come back to hotel- he said must pay by 9.30- at reception - we came back before 9.30 cut short my dinner with my hb - he is no where and we paid to reception which obviously open 24 hrs and not by 9.30. This single event is unfortunate for a 5 star hotel which have all top qualities.

2026-09-16 • via Nuitee
R
Ratu • extended_group • au
9
2026-09-16 • via Nuitee
I
Iskander • solo_traveller • id
9
Pros:

Bigger Room & location is central

2026-09-15 • via Nuitee
Y
Yungling • couple • tw
5
此飯店地理位子稍佳,但是太過老舊。
Pros:

地理位子稍佳

Cons:

太過老舊,loung的食物品質需要再加強

2026-09-15 • via Nuitee
J
Joseph Joe Tak • couple • th
8
Pros:

We particularly enjoyed the TWG tea. Always nice to be able to enjoy a cup of serious high quality tea after a day out.

Cons:

We stayed in Room 1439. The only issue was the shower water turner. When turning off the handheld option, it was not apparent if the shower had been completely turned off. So one would keep turning. And suddenly it transitioned to the overhead fixed shower option. Eventually after the third shower, one could get used to adjusting the switch off. But hey, there must be better water tap fittings in the market than this !! But perhaps this issue was only in our room.

2026-09-14 • via Nuitee
S
Sufiya • couple • au
8
Very comfortable relaxing stopover
Pros:

Great bed! Good size room and perfect location for stopover shopping

Cons:

Nothing

2026-09-14 • via Nuitee
D
David • couple • my
9
2026-09-14 • via Nuitee
L
Lilian • couple • au
7
2026-09-13 • via Nuitee
H
Hasliana • solo_traveller • bn
10
2026-09-12 • via Nuitee
M
Mohammed • solo_traveller • qa
1
2026-09-11 • via Nuitee
D
Dr Rozan • extended_group • bn
9
Great as ever
Pros:

Location, staff, halal breakfast and I have lost count how many times I have stayed here

Cons:

It is pricey but good deals on booking dot com

2026-09-11 • via Nuitee