Crowne Plaza Liverpool City Centre by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.6 (6215 reviews)
St. Nicholas Place, Pier Head , Liverpool , GB
+44 151 243 8000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Noisy rooms
High prices
Breakfast quality issues

Categories

Cleanliness
8.31
Some concerns about room cleanliness and general wear noted in reviews.
Service
9.28
Staff received multiple compliments for friendliness and attentiveness.
Location
9.32
Consistently praised as excellent and convenient.
Room Quality
8.27
Issues with noise and some maintenance noted, but overall comfortable.
Amenities
8.8
Good facilities like the pool and spa mentioned positively.
Value for Money
7.76
Some reviews pointed out that value was lacking relative to costs.
Food and Beverage
8.31
Breakfast received mixed reviews, indicating some quality issues.
Overall Experience
8.78
Most guests expressed an overall positive stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:33

Property Description

Stunning Views and Luxurious Amenities

Breathtaking Views: Enjoy stunning vistas of the Royal Liver Building and the River Mersey from our 4-star hotel.

Leisure and Wellness: Indulge in our Harbour Leisure Club featuring an 18-metre indoor pool, whirlpool, sauna, steam room, and a state-of-the-art gym.

Culinary Delights: Treat your taste buds to modern international cuisine at our hotel restaurant or unwind with bar snacks at The Lounge cocktail bar.

Experience luxury and convenience at the Crowne Plaza Liverpool City Centre. Book now for an unforgettable stay!

Important information:

All guests require a valid credit or debit card at check-in.

Please note, children's restricted swimming times apply, please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

8.6
Based on 6215 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.78
A
Avichai • extended_group • il
8
2026-10-13 • via Nuitee
J
James • solo_traveller • gb
10
2026-10-13 • via Nuitee
P
Paul • couple • gb
8
2026-10-11 • via Nuitee
B
Brian • couple • gb
9
Very pleasant stay which exceeded our expectations.
Pros:

The breakfast was freshly prepared and cooked with a great selection.

Cons:

Nothing

2026-10-11 • via Nuitee
N
Nicholas • couple • gb
9
2026-10-11 • via Nuitee
G
Gil • solo_traveller • gb
9
Really enjoyed our short break.
Pros:

Staff were great. The room was clean, comfortable and well equipped. Breakfast was superb. The pool was very good. Just a short walk to all the local places of interest.

Cons:

Nothing it was excellent.

2026-10-10 • via Nuitee
L
Louisa • family_with_children • gb
10
2026-10-10 • via Nuitee
H
Helen • couple • gb
10
2026-10-09 • via Nuitee
M
Mark • family_with_children • gb
10
2026-10-09 • via Nuitee
L
Lisa • family_with_children • gb
9
2026-10-09 • via Nuitee
J
John • couple • gb
4
2026-10-09 • via Nuitee
A
Anne • family_with_children • gb
10
Relaxing and comfortable stay in a beautiful city.
Pros:

Friendly staff, excellent facilities, clean hotel throughout, delicious dinner and amazing breakfast. Handy location for sightseeing.

Cons:

Nothing, it was perfect!

2026-10-08 • via Nuitee
J
John • solo_traveller • gb
10
A wonderful one night stay
Pros:

The receptionist Eve was so pleasant and helpful. Location is brilliant. Comfort and cleanliness brilliant. The breakfast was wonderful. The Clare at breakfast was lovely to chat to. You are really made to feel at home.

Cons:

Nothing

2026-10-07 • via Nuitee
G
Gerald • extended_group • gb
7
2026-10-07 • via Nuitee
W
wandy • solo_traveller • nl
9
2026-10-07 • via Nuitee
S
Samantha • solo_traveller • gb
10
2026-09-19 • via Nuitee
C
Clive • solo_traveller • nz
9
Fabulous hotel in great location
Pros:

Very comfortable and in a great location by the docks. Lovely room and great restaurant. Lots of onsite parking.

Cons:

N/a

2026-09-18 • via Nuitee
G
Greg • couple • gb
10
Pros:

Parking as an extra cost bumped the price but really satisfied

2026-09-18 • via Nuitee
A
Aodh • couple • ie
10
2026-09-17 • via Nuitee
M
Muhammad • couple • om
2
Pros:

Only location

Cons:

Staff behaviour was very rude, i even mailed my complaint to hotel but no reply

2026-09-15 • via Nuitee