San Francisco Marriott Union Square

Hotels
•
Marriott Hotels & Resorts
8.4 (1079 reviews)
480 Sutter Street , San Francisco , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Room quality issues
Breakfast was disappointing

Categories

Cleanliness
8.29
Some negative mentions about room quality and amenities.
Service
9.26
Staff described as warm, friendly, and helpful in multiple reviews.
Location
8.8
Many reviews mention a great central location.
Room Quality
7.75
Several comments about basic room conditions and amenities.
Amenities
8.28
Some amenities like breakfast were criticized, indicating room for improvement.
Value for Money
8.24
Mixed reviews about pricing relative to offered quality.
Food and Beverage
7.79
Breakfast options were primarily viewed as lacking.
Overall Experience
8.76
Overall, the experience was positive, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:18

Property Description

Central Location in San Francisco

This hotel, situated in the heart of San Francisco, is conveniently close to major attractions like the Moscone Center and the Financial District.

Modern Rooms and Fitness Center

Experience chic and modern rooms equipped with HDTV, MP3 dock, and complimentary tea/coffee facilities. Stay active at the well-equipped fitness center during your stay.

Dining Options and Amenities

Indulge in a variety of regional and international dishes at the hotel's restaurant. Unwind at the bar, bin480, with a selection of cocktails. Enjoy 24-hour front desk service and complimentary WiFi access throughout the hotel.

Experience the best of San Francisco at Marriott Union Square - book now for an unforgettable stay!

Important information:

Please note:
Over-size vehicles are subject to a higher parking fee. Parking is 24 hours.
Valet Parking is available 7am till 11pm daily.

The breakfast package is for two adults only.

Limited hours of operation:
Parking Garage is open from 6 am till 9 pm daily.
Fitness Center is available 6 am till 8 pm daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1079 reviews
Cleanliness: 8.29
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
A
Akbota • family_with_children • ca
10
2026-09-19 • via Nuitee
M
Malgorzata • solo_traveller • us
8
It was good, not great.
Pros:

Great location, clean, and a nice bar/restaurant.

Cons:

Front desk inflexible. Extra charges for an early check in.

2026-09-18 • via Nuitee
D
Danilo • family_with_children • br
9
Voltaria com certeza
Pros:

Funcionários muito educados, quarto espaçoso.

2026-09-13 • via Nuitee
J
Jean-Eric • solo_traveller • fr
10
2026-09-13 • via Nuitee
H
Hung • family_with_children • vn
8
2026-09-11 • via Nuitee
S
Sebastian • family_with_children • pl
1
Żenada
Pros:

Obiekt jest ok

Cons:

Zostałem oszukany na 30 dolarów . Podczas zameldowania dostałem voucher do wykorzystania na barze lub restauracji obwartosci 30 dolarów . Więc poszedłem wykorzystać i mój rachunek wyniósł 48 dolarów . Miałem zapłacić tylko różnice a obciążona została kara cała kwota , pomimo zapewnień obsługi że tak nie będzie .

2026-09-10 • via Nuitee
A
adrian • couple • ph
6
2026-09-08 • via Nuitee
E
elizabeth • family_with_children • us
9
Excellent location-especially the bakery next door.
Pros:

Room size was good especially the bathroom.

2026-09-08 • via Nuitee
O
OLEG • couple • rs
9
Wonderful hotel with beautiful views, central location, excellent breakfasts, and friendly staff
Pros:

Check-in was quick and smooth, the rooms were very comfortable and quiet, and we had a beautiful view of the Bay from our room.

I would especially like to mention the exceptionally friendly staff and the high level of service at breakfast. The breakfasts themselves were also excellent — tasty, varied, and a great way to start the day.

Cons:

The only minor issue was that the water pressure in the bathroom sink in our room was rather weak. The shower pressure, however, was excellent.

2026-08-31 • via Nuitee
J
Jesica Aime • solo_traveller • ar
8
2026-08-27 • via Nuitee
D
David • couple • fr
9
2026-08-25 • via Nuitee
J
Jason • couple • us
10
We had a great time
Pros:

Clean and stag was very friendly

2026-08-24 • via Nuitee
S
Sharon • couple • cr
9
2026-08-23 • via Nuitee
R
Ruby • solo_traveller • nz
6
2026-08-22 • via Nuitee
S
Sabrina • couple • ar
8
2026-08-21 • via Nuitee
N
NUNO • family_with_children • pt
9
2026-08-20 • via Nuitee
B
Benedict • solo_traveller • us
9
Beautiful hotel, beautiful and convenient location when it came to shops and food. Person at the front desk tried to ask
Pros:

Close to a lot of shops and restaurants. Also very close to Chinatown.

Cons:

I arrived at the hotel around 11:30 or noon. When I went to the front desk to check in, the gentlemen who I talked to told me that because everything was full, I would not be able to check in to my room until 4 o’clock. If I wanted an earlier check-in, he asked for $50 to “ move things along”. I was frankly appalled by this negotiation, however, I was glad that I was at least able to leave my bags with the doorman while I explored San Francisco for the first time. I was out long enough that I could get back to my hotel room around 4 o’clock to check in, however, it would’ve been nice to check in at a more reasonable timeframe.

2026-08-16 • via Nuitee
L
Luca • family_with_children • it
8
2026-08-16 • via Nuitee
B
Biju Joseph • couple • ae
8
Nice stay and location, would recommend
Pros:

Location close to union square, market street and metro

Cons:

Check-in process could be smooth

2026-08-15 • via Nuitee
K
Karen • solo_traveller • pa
10
Great location, excellent facilities.
Pros:

Location, beds, breakfast

2026-08-14 • via Nuitee