San Francisco Marriott Union Square

Hotels
•
Marriott Hotels & Resorts
8.4 (1048 reviews)
480 Sutter Street , San Francisco , us
+1 415-398-8900

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Room quality issues
Breakfast was disappointing

Categories

Cleanliness
8.29
Some negative mentions about room quality and amenities.
Service
9.26
Staff described as warm, friendly, and helpful in multiple reviews.
Location
8.8
Many reviews mention a great central location.
Room Quality
7.75
Several comments about basic room conditions and amenities.
Amenities
8.28
Some amenities like breakfast were criticized, indicating room for improvement.
Value for Money
8.24
Mixed reviews about pricing relative to offered quality.
Food and Beverage
7.79
Breakfast options were primarily viewed as lacking.
Overall Experience
8.76
Overall, the experience was positive, with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:18

Property Description

Central Location in San Francisco

This hotel, situated in the heart of San Francisco, is conveniently close to major attractions like the Moscone Center and the Financial District.

Modern Rooms and Fitness Center

Experience chic and modern rooms equipped with HDTV, MP3 dock, and complimentary tea/coffee facilities. Stay active at the well-equipped fitness center during your stay.

Dining Options and Amenities

Indulge in a variety of regional and international dishes at the hotel's restaurant. Unwind at the bar, bin480, with a selection of cocktails. Enjoy 24-hour front desk service and complimentary WiFi access throughout the hotel.

Experience the best of San Francisco at Marriott Union Square - book now for an unforgettable stay!

Important information:

Please note:
Over-size vehicles are subject to a higher parking fee. Parking is 24 hours.
Valet Parking is available 7am till 11pm daily.

The breakfast package is for two adults only.

Limited hours of operation:
Parking Garage is open from 6 am till 9 pm daily.
Fitness Center is available 6 am till 8 pm daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 70.68 per day.

Location

Property Accessibility

Total Disability Score: 36.57
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 1048 reviews
Cleanliness: 8.29
Service: 9.26
Location: 8.8
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
V
Vargas • solo_traveller • us
7
Rooms old and musty
Cons:

Staff was inattentive, did not answer phones. Breakfast was awful, greasy. Room smelled old, musty. I've stayed in many Marriots , but this one was not great.

2026-07-22 • via Nuitee
D
Dalana • family_with_children • de
10
Ich würde es wieder buchen.
Pros:

Die Lage ist sehr zentral. Cable Car Station ist um die Ecke vom Hotel. Das Personal ist sehr zuvorkommend.

Cons:

-

2026-07-22 • via Nuitee
S
Sidra • solo_traveller • pk
9
Pros:

The location, cleanliness, staff all were good.

Cons:

Deposit fee was too much and they asked to get usd30 in the form of any drinks at the lobby but if you don't drink or consume alcohol in any form then it just gest wasted.
Bathroom sink is small. Like u cannot wash your face without splashing water everywhere.

2026-07-22 • via Nuitee
B
berkselek • solo_traveller • tr
10
Pros:

OTEL MERKEZİ KONUMDAYDI, RESEPSİYONDAKİ ARKADAŞLAR OLDUKÇA İLGİLİYDİ. ODA TEMİZDİ, HERHANGİ BİR SORUNLA KARŞILAŞMADIM.

2026-07-20 • via Nuitee
A
Arabelle • extended_group • ph
10
2026-07-18 • via Nuitee
C
Cesar • extended_group • us
9
Great stay
Pros:

The location

Cons:

No free parking

2026-07-18 • via Nuitee
S
Susan • solo_traveller • us
8
Great location
Pros:

Location was great and staff excellent

Cons:

Advertised as "Breakfast Included". Acutal was a $30/day food credit that could be used for food. Continental breakfast was $28/full hot breakfast was $38.
Safety bar in bathtub on wrong side.

2026-07-17 • via Nuitee
J
Javier • family_with_children • co
7
Cons:

El cargo a la tarjeta fue mayor al estipulado en la reserva con los impuestos incluidos

2026-07-17 • via Nuitee
M
mamta • family_with_children • in
9
Very good.
Pros:

The location was very nice. The hop on - hop off station was close by. The room was comfortable.

Cons:

There was no parking in front of the hotel. We had to carry our luggage while checking out to the other side

2026-07-14 • via Nuitee
M
Michael Dazzi • solo_traveller • br
8
2026-07-14 • via Nuitee
C
Cristina • solo_traveller • co
10
Pros:

Ubicación, limpieza, comodidad, silencio

Cons:

Nada

2026-07-14 • via Nuitee
C
Carole • solo_traveller • ch
8
Pros:

La situation géographique est parfaite pour accéder aux transports publiques.

Cons:

Malgré un crédit de 30 dollars/jour, le petit déjeuner est très cher. 28 ou 38 dollars + la taxe + tip. Il faut de toute façon rajouter de l'argent.

2026-07-12 • via Nuitee
X
xiaobing • extended_group • cn
7
Pros:

位置好

Cons:

设施陈旧

2026-07-11 • via Nuitee
O
Ofelia • extended_group • us
9
Recommend if you don’t mind a it being surrounded by lots of trafffic and attractions
Pros:

I loved this property! Everything was clean and beautiful and very welcoming

Cons:

I wasn’t a big fan of the location and parking. Cost money to park but at least there’s Valet for check out! Parking was quite expensive

2026-07-10 • via Nuitee
B
Behrooz • family_with_children • ca
8
2026-07-09 • via Nuitee
R
Ricardo • extended_group • br
10
Me senti em casa com tanto conforto e atenção dos funcionários.
Pros:

A localização é nota 1000

Cons:

Gostei de tudo

2026-07-09 • via Nuitee
T
Thorng • family_with_children • us
8
2026-07-08 • via Nuitee
C
Carvin • solo_traveller • ae
9
Pros:

Location

Cons:

No free parking

2026-07-06 • via Nuitee
Y
Yessica • family_with_children • us
5
2026-07-06 • via Nuitee
N
NAVEED • family_with_children • pk
10
2026-07-05 • via Nuitee