Sonesta Atlanta Northwest Galleria - Marietta

Hotels
Sonesta Hotels
8 (1062 reviews)
6345 Powers Ferry Road , Atlanta , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Great location
Cons:
High parking and breakfast costs
Inconsistent food quality
Maintenance issues in rooms

Categories

Cleanliness
7.96
Mixed reviews about the cleanliness of bathrooms and room temperature, leading to a standard rating.
Service
8.93
Staff was described as professional, friendly, and helpful in multiple reviews.
Location
8.97
Multiple reviews highlight a great location suitable for various activities.
Room Quality
7.92
Rooms were spacious and comfortable but had some maintenance issues.
Amenities
7.45
Amenities like parking and breakfast were considered expensive and inconsistent.
Value for Money
7.41
Complaints about additional charges for parking and breakfast diminished perceived value.
Food and Beverage
7.46
Inconsistent experiences with hotel dining; some meals were good while others were disappointing.
Overall Experience
7.93
Overall positive experience despite some issues, reflecting the general sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:57

Property Description

Heated Pools and Free WiFi
This Atlanta hotel boasts both an indoor and outdoor pool, perfect for relaxation year-round. Stay connected with complimentary property-wide WiFi during your stay.

Comfortable Rooms with Modern Amenities
Enjoy a 40-inch flat-screen TV, Wolfgang Puck Coffee, and ergonomic work desk in every room. Some rooms even come with a microwave and refrigerator for added convenience.

Convenient Business Facilities and Dining Options
With a business center, extensive meeting space, and a Southern-inspired restaurant on-site, Sonesta Atlanta Northwest Galleria caters to both work and leisure travelers.

Experience the best of Atlanta's attractions and enjoy a comfortable stay at Sonesta Atlanta Northwest Galleria. Book now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8
Based on 1062 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 7.93
C
cleopatras370 Business
10
Guest experience
Pros:

Yulimar was an awesome hostess

2026-07-23 via Tripadvisor
B
Brooke couple us
1
2026-07-23 via Nuitee
L
laverat2026 Business
10
Breakfast
Pros:

Yulimar greet me every morning with a smile. She made sure I was taking care of from the time I sat down for breakfast until I left for the morning . Make sure you ask for yulimar .

2026-07-21 via Tripadvisor
S
Seis family_with_children ar
4
Pros:

Era en general lindo

Cons:

La señora Patricia que nos atendió muy mal

2026-07-18 via Nuitee
K
katy2634 Family
10
Breakfast and stay
Pros:

We had a fabulous day at this hotel. It is very nice, but especially the restaurant. The lady Yulumar was very kind and accommodating. She made the experience even better. It will definitely stay again.

2026-07-11 via Tripadvisor
B
B1173HBcarlosm Family
4
Best hostess
Pros:

The room air conditioning was inadequate. The bathroom curtain was torn, the soap shelf in the shower was cracked and broken, the towel holder behind the bathroom door was broken as well. The best thing was our restaurant hostess, Yulimar. She was extremely gracious and helpful. My wife is handicapped, and couldn't go to the restaurant for breakfast. I asked the manager if I could bring her breakfast to the room, he said he couldn't allow it. Thankfully Yulimar overheard this and kindly provided two to-go containers for my wife. I was extremely pleased with her understanding and kindness.

2026-07-11 via Tripadvisor
A
archie solo_traveller us
8
2026-07-10 via Nuitee
D
Damir solo_traveller us
9
2026-07-07 via Nuitee
M
Melinda family_with_children us
10
2026-07-04 via Nuitee
G
Gwendolyn couple us
8
2026-07-02 via Nuitee
D
Daniel solo_traveller us
8
Pros:

clean

Cons:

nothing

2026-07-01 via Nuitee
D
dayza2026 Couples
10
Thank you for the excellent customer service and stay!
Pros:

My wife and I made our second stay reservations at the Sonesta after a good experience earlier this year. We found both the hotel and surrounding area nice. The accommodations were very good and the only downside we found (parking fee) was offset by the very competitive pricing which we felt compensated for the charge.

Through no fault of Sonesta, this stay presented a challenging situation. Tanija W. went above and beyond helping us resolve the issue. We are both very thankful for her help and we look forward to choosing Sonesta again for our next visit shortly.

2026-06-29 via Tripadvisor
6
643dariush Solo travel
10
Outstanding Service & Amazing Bartender!
Pros:

had a great experience, and Evelyn made the night even better. She was friendly, professional, and had such a positive attitude from the moment I sat down. She made sure my drinks were perfect, checked on me throughout the evening, and made everyone around the bar feel welcome. Great customer service like hers is hard to find these days. If you stop by, definitely ask for Evelyn—you won’t be disappointed. I’ll definitely be back! ⭐⭐⭐⭐⭐

2026-06-25 via Tripadvisor
Z
Zorielis couple us
9
Very nice hotel ! I would definitely stay again
Pros:

The location, the pool, gym! Everything is good.

Cons:

The only thing I didn’t like is the toilet keeps running water. But easy fix.

2026-06-22 via Nuitee
B
Brian family_with_children us
4
Dated hotel, lukewarm service, and a poor, unreliable Braves shuttle "service."
Cons:

Toilet was constantly leaking. We had to manually adjust the flapper each use. Bathroom overall was quite dated. Charging $18 to park overnight in a perimeter hotel surface lot was REALLY tacky. Most of all, the Braves shuttle service was bad. The driver had no approved drop-off point; just let us off on a street corner and told us to return and wait at a sign on the corner after the game. We did and waited forever in the heat before calling several times and receiving varying info about the need to move up the road to wait in front of different businesses (first a sushi bar, then a KFC, then a Walgreens, which was across Cobb Parkway -- good luck crossing that on foot after a game). I finally gave up and hired a cab to get back. How can they not have that system in order when they use the "shuttle service" as a selling point??

2026-06-22 via Nuitee
K
Karen couple gb
10
2026-06-19 via Nuitee
C
Christopher family_with_children us
4
Disappointed
Pros:

There was a Waffle House right next door.

Cons:

You have to pay 20$ a day to park even with your hotel reservation. I did not know this prior to booking. They had construction going on in the hotel. Did not know this prior to booking.
The A/C was broken when we checked in and they did not tell me before checking in. We got to our room and it was 86 degrees in there and the floor was wet because of the humidity I’m assuming. I went to the front desk and they said it would be fixed asap the repair man was tgere to fix it. Went to the 7 hr concert left at 5:00pm come back at 12:00am the ac was still not repaired. So I ask for a refund and the lady was rude about it. (Still waiting on the refund) it’s been 4 days

2026-06-18 via Nuitee
D
Daniel solo_traveller us
9
2026-06-16 via Nuitee
S
Shameil couple us
10
Pros:

Didn't eat

2026-06-12 via Nuitee
K
Kristi couple us
5
It was okay but not great.
Pros:

Location

Cons:

Needs MAJOR updating. The 2nd night there our toilet wouldn’t flush. We called them to come fix it. An hour later we were still waiting. Housekeeping came and tried to plunge it but that didn’t help. Water was coming out from under the toilet. They were supposed to fix while we were out that day. Came back to room several hours later. All cleaned up. Assumed it was fixed but was not. I called them again. They ended up changing our rooms.

Water pressure in shower was horrible. Bathroom was very small. Had construction going on inside but didn’t notify customers in advance in case they didn’t want to stay while construction going on.

2026-06-11 via Nuitee