Silversmith Hotel Chicago Downtown

Hotels
9 (1499 reviews)
10 South Wabash Avenue , Chicago , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Dated furniture
Noise from train
Minor maintenance issues

Categories

Cleanliness
8.5
Overall cleanliness was good, though some issues with dated furniture noted.
Service
9.5
Staff is consistently described as friendly and welcoming, particularly notable interactions with Beverly and Enrique.
Location
9.5
Several mentions of excellent downtown location with easy access to attractions.
Room Quality
8.5
Rooms were generally spacious and comfortable, but some noted older furniture and minor maintenance issues.
Amenities
9
Good amenities mentioned, though some noted the lack of a restaurant on property.
Value for Money
9
Guests feel they received good value based on location and quality of service.
Food and Beverage
8.5
Bar service and snack options are well received; however, restaurant availability was lacking.
Overall Experience
9.5
Overall a positive experience with a strong intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:38

Property Description

Prime Location in the Loop
Located in the heart of the Loop, near Chicago’s vibrant theater and financial district, Silversmith Hotel Chicago Downtown offers easy access to dining, shopping, and major attractions.

Modern Amenities
Enjoy contemporary designed spacious rooms equipped with cable TV, free WiFi, refrigerator, and coffeemaker. Treat yourself to pay-per-view movies in the high-ceiling rooms for ultimate relaxation.

Convenience at Your Fingertips
Take advantage of the free 24-hour gym and business center, along with concierge services and on-site laundry facilities. Indulge in modern American cuisine and specialty cocktails at the Adamus Lounge, or opt for 24-hour Sensory Direct room service.

Ready to experience luxury and convenience in the heart of Chicago? Book your stay at Silversmith Hotel Chicago Downtown now!

Important information:

Please note that the minimum check-in age at this property is 21 years of age. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 70 per day.

Location

Guest Reviews

9
Based on 1499 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
J
Jeremy couple cn
7
2026-05-23 via Nuitee
P
Peter family_with_children us
5
I booked this hotel based on the glowing 4 star reviews and I was wrong. This isnt a 4 star hotel.
Pros:

The bed was comfortable and location good

Cons:

The decor was very dated. The sofa in the room was very uncomfortable. There werent many amenities.

2026-05-18 via Nuitee
M
Mariah couple us
10
2026-05-14 via Nuitee
J
Jose Ramón solo_traveller us
6
2026-05-05 via Nuitee
J
jaylanp2026 Business
10
Very Accommodating
Pros:

The staff was very nice and accommodating for my dad and I. Beverly really helped me out when I needed a 2-bedroom last minute. Location is very convenient, and I overall recommend this hotel.

2026-04-27 via Tripadvisor
J
Julianne couple au
9
2026-04-27 via Nuitee
D
David solo_traveller us
10
Pros:

All around - exceptional.
Staff was exceptionally friendly, and knowledgable.

Cons:

Nothing - liked it all.

2026-04-27 via Nuitee
M
Mary couple us
9
2026-04-26 via Nuitee
S
SamanthaSays Business Cleveland, Ohio
10
Lovely time in the city.
Pros:

I travel a lot for work, and have experienced a wide range of accommodations and customer service. I love Chicago, and the Midwest warmth was on full display at Silversmith Hotel this past week, as we were in town for a conference.

Ms. Beverly was the epitome of personalized care, and allowed us to check in early. The front desk team was kind, accommodating, and swift in fulfilling requests.

The rooms were incredibly spacious, clean and comfy. I thoroughly enjoyed my time here and would return.

2026-04-23 via Tripadvisor
B
Bruce couple us
10
Always the best stay in the city
Pros:

Location was amazing

2026-04-22 via Nuitee
S
shannylanny5 Family Idaho Falls, Idaho
10
Welcoming
Pros:

We highly recommend this hotel and the staff was very welcoming. We especially enjoyed getting to know Beverly, Shaniqua and Enrique. They made us feel like we were family and made sure all of our needs were met.

2026-04-21 via Tripadvisor
K
Kissy family_with_children us
7
2026-04-19 via Nuitee
I
Ian solo_traveller gb
8
Pros:

Friendly and helpful staff

2026-04-19 via Nuitee
L
Liz couple us
10
2026-04-18 via Nuitee
R
Relax25794900269 Family
10
My new favorite hotel in Chicago
Pros:

What an amazing hotel tucked into Chicago!!!! As soon as you enter the front door you are met with a beautiful lobby that can only be described as elegant. We were welcomed by Beverly and Lucia at the front desk and their charm just added to the ambiance. I truly do not think you could have a better duo as the public face of your hotel. Even the elevators have a creaky rattling charm as they bring you to your room. Because of a scheduling mistake on MY part we had a different room for both nights of our stay and both of them were the cleanest hotel rooms I can ever remember staying in. (They even have air purifiers in the rooms!). The hotel itself is on Wabash Ave. which can be extremely noisy because of the train that runs over the road, but the hotel manages to dampen the sound to an occasional low rumble that is more felt than heard.
This has become my go to hotel for Chicago and I hope to stay here many times in the future.

Enjoy!!!

2026-04-17 via Tripadvisor
K
kevinlB1340BT Business
10
Great service!
Pros:

The room was nice and Beverly at the front desk provided excellent service at check in and beyond. The Italian bartender is very knowledgeable and friendly.

2026-04-15 via Tripadvisor
O
O3034VAbethanym Friends getaway
10
Birthday celebration
Pros:

Celebrated a birthday with friends and family from multiple states. We had the best time and felt so taken care of by the Silversmith. All of the staff was wonderful, but Bev stole the show! She made our stay extra special.

2026-04-15 via Tripadvisor
Y
Yvonne solo_traveller de
7
2026-04-14 via Nuitee
P
Philippe couple fr
8
Hotel agréable et central
Pros:

Hotel bien situé dans le Downtown de Chicago, à côté de l'Art Institute. Proche des métros. Grande chambre, propre.

Cons:

Pas le quartier le plus animé le soir.
Je n'ai pas compris le fonctionnement du petit déjeuner 'à la carte'. ça ne semblait pas fonctionner.

2026-04-14 via Nuitee
J
Jeffrey couple us
10
2026-04-13 via Nuitee