Hilton Boston Woburn

Hotels
•
Hilton Hotels & Resorts
8.2 (1641 reviews)
2 Forbes Road , Woburn , US
+1 781-932-0999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean rooms (many guests)
Great/central location
Comfortable beds (for many guests)
Indoor pool and good facilities
Well-equipped rooms (coffee maker, fridge)
Nice decor / inviting lobby
Cons:
Parking limited or difficult
Bathroom maintenance issues (flooding, plugged tub, shower door, mold/grout)
Inconsistent cleanliness (dirty sheets, old-smelling carpets)
Lingering steakhouse smell in hotel
Occasional missing items (remote) or lack of apology from staff

Categories

Cleanliness
7.6
Mixed reports: many guests called rooms and public areas clean, but several mentioned issues (dirty sheets/blankets, mold in grout, peeling wallpaper, old-smelling carpets).
Service
9.2
Generally very positive: multiple guests praised friendly, helpful front-desk staff (named staff praised). One report cited staff not meeting expected standards and a lack of apology for a flooding issue, but overall service sentiment is strong.
Location
9
Consistently praised as central and convenient for Boston/Salem; a few guests noted location can be harder to navigate depending on plans.
Room Quality
7.2
Mixed to negative: some guests loved spacious rooms and comfortable beds, while others reported uncomfortable beds, bathroom/tub problems (flooding, plugged tub), shower door issues, peeling wallpaper and visible mold/grout problems.
Amenities
8.4
Positive notes for indoor pool, in-room coffee maker and fridge, and an overall pleasant facility; some complaints about pool temperature and limited/compact parking.
Value for Money
7.8
Mixed: several guests found it good value and comfortable, while at least one guest noted it felt a bit pricey for expectations.
Food and Beverage
7.6
Mixed impressions: restaurant and food aroma were noted positively by some, but others reported the lingering smell of the steakhouse and some guests did not use on-site dining.
Overall Experience
8.8
Mostly positive overall: many guests described the stay as excellent, well-maintained and would return, though a minority experienced notable issues that tempered their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Modern Amenities and Dining Experience

Experience luxury at Hilton Boston-Woburn with modern amenities like a 55-inch HDTV, mini-fridge, indoor heated pool, and a cozy outdoor lounge area with fire pits. Indulge in a unique dining experience at Matadora, a modern tapas restaurant offering a variety of dishes cooked on a custom wood-fired grill.

Convenient Location and Shuttle Service

Conveniently located just north of Boston off I-93, with easy access to the city and free parking, Hilton Boston-Woburn also offers a local area shuttle within an 8-km radius. Explore nearby attractions like Burlington Mall, Woburn Mall, New England Aquarium, and TD Garden, all within a short distance from the hotel.

Event Space and Recreational Facilities

With 1080 square metres of event space across 6 function rooms, Hilton Boston-Woburn is perfect for hosting meetings and events. Additionally, guests can enjoy a heated indoor pool, fitness centre, and the Rivet Room featuring a bar and pool table. Book now for a memorable stay at Hilton Boston-Woburn!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Location

Guest Reviews

8.2
Based on 1641 reviews
Cleanliness: 7.6
Service: 9.2
Location: 9
Room Quality: 7.2
Amenities: 8.4
Value for Money: 7.8
Food and Beverage: 7.6
Overall Experience: 8.8
C
Carolina • family_with_children • us
10
Pros:

Mucho

Cons:

Está muy pequeño su parqueo

2026-10-29 • via Nuitee
G
gaudry • solo_traveller • us
10
2026-10-27 • via Nuitee
G
gaudry • solo_traveller • us
10
2026-10-27 • via Nuitee
I
Isao • solo_traveller • jp
9
また泊まりたい。
Pros:

部屋もきれいでバスタブもあってゆっくりできた。コーヒーメーカー、冷蔵庫も揃っていてアメリカのホテルとしてはありがたい充実ぶりでした。

Cons:

お湯の出し方が難しかったぐらいで何も不満はない。

2026-10-26 • via Nuitee
A
Anna • solo_traveller • gu
7
2026-10-25 • via Nuitee
J
Juan • couple • us
10
Es mi hotel favorito
Pros:

Me encanto todo del alojamiento, muy comodo acogedor, el personal es muy agradable sin duda alguna se volvio mi hotel favorito , mi viaje fue un viaje de pareja con mascota

Cons:

No tengo ninguna queja de este alojamiento , me encanto

2026-10-19 • via Nuitee
V
Valerie • couple • us
10
2026-10-19 • via Nuitee
S
sparkle • family_with_children • us
10
Pleasant an smooth
Pros:

I didn’t get to enjoy the food but the staff was so friendly and polite and professional Bessie she was great checking us in and making sure everything was just right. I don’t know the name of the red head guy that work over night but he was amazing as well I love everything about this hotel. Even parking wasn’t bad

Cons:

I did say anything but the sheets and blankets was some what dirty

2026-10-19 • via Nuitee
A
alexandra • solo_traveller • ch
6
Not up to the standards one might expect from Hilton or for that price.
Pros:

Nice room, comfortable bed. Good location.

Cons:

The staff was not to the Hilton standard. Had a problem with our bathtub which flooded all by itself at night. Mentioned it in the morning and asked for the tub to be cleaned. Didn’t get any apology whatsoever.

2026-10-18 • via Nuitee
J
Jennifer • couple • us
9
Good value & comfy.
Pros:

Bed was very comfortable.

Cons:

The smell of the steakhouse lingers in the rest of the hotel.

2026-10-14 • via Nuitee
R
Rainer • couple • ph
5
2026-10-14 • via Nuitee
K
Krystal • couple • us
10
2026-10-13 • via Nuitee
S
Sierra • extended_group • us
9
Pros:

Clean and pool inside so nice

Cons:

Na

2026-10-12 • via Nuitee
M
Mary • couple • us
10
Excellent!
Pros:

Clean central location loved the pool. We are both swimmers.

2026-10-11 • via Nuitee
I
Iris • solo_traveller • il
8
Pros:

Great location. The room and bathroom very big

Cons:

The shower's door almost felt,carpets are old and smell a little

2026-10-09 • via Nuitee
C
Courtnee • couple • us
8
2026-10-09 • via Nuitee
A
Amy • couple • us
10
Other than trying to find a spot to park, the place was amazing. 🤩 I’d def stay again!!
Pros:

Great deco

Cons:

Parking

2026-10-08 • via Nuitee
O
Olga • couple • us
9
Good place to stay, great location, well maintained
Pros:

Nice, clean, a little pricey.

2026-10-08 • via Nuitee
J
Justin • family_with_children • us
8
The hotel was better than expected and helped our first family trip go smoothly
Pros:

Clean and quiet rooms, friendly staff and nice facilities.

Cons:

Location was a bit hard to get around from but it's Massachusetts so it's somewhat expected

2026-10-07 • via Nuitee
S
Slye • extended_group • us
2
very hopeful of a fun stay because of the beautiful online pictures & were completely disappointed
Pros:

The lobby looked nice. Parking was good

Cons:

The beds were so uncomfortable 2 of us were in pain when we woke up. The wall paper in the bathroom was peeling off. There was mold in the shower grout and the grout on the sink. There was no free wifi. The tub immediately plugged. The toilet ran all night.

2026-10-07 • via Nuitee