Hilton Boston Woburn

Hotels
Hilton Hotels & Resorts
8.1 (1731 reviews)
2 Forbes Road , Woburn , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Positive service experience
Cons:
Cleanliness issues
Noisy rooms
Lack of streaming options

Categories

Cleanliness
7.35
Some reviews mention issues with cleanliness, such as dirty bed sheets and concerns about the bathroom.
Service
8.35
Positive sentiment regarding the service, particularly in breakfast and overall hospitality.
Location
8.85
Many reviews highlight the excellent location and accessibility to amenities.
Room Quality
7.85
General sentiment indicates comfort, but there were concerns about specific room issues like noise and bathroom functionality.
Amenities
8.35
The hotel features good amenities like a pool and great design, though there were some complaints about streaming services.
Value for Money
7.85
Mixed feelings about value, with some complaints about the pool not being as advertised and temporary issues with A/C.
Food and Beverage
7.85
Food service was generally good, though some items were criticized for quality and blandness.
Overall Experience
8.35
Overall a positive experience with potential for improvements in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:09

Property Description

Modern Amenities and Dining Experience

Experience luxury at Hilton Boston-Woburn with modern amenities like a 55-inch HDTV, mini-fridge, indoor heated pool, and a cozy outdoor lounge area with fire pits. Indulge in a unique dining experience at Matadora, a modern tapas restaurant offering a variety of dishes cooked on a custom wood-fired grill.

Convenient Location and Shuttle Service

Conveniently located just north of Boston off I-93, with easy access to the city and free parking, Hilton Boston-Woburn also offers a local area shuttle within an 8-km radius. Explore nearby attractions like Burlington Mall, Woburn Mall, New England Aquarium, and TD Garden, all within a short distance from the hotel.

Event Space and Recreational Facilities

With 1080 square metres of event space across 6 function rooms, Hilton Boston-Woburn is perfect for hosting meetings and events. Additionally, guests can enjoy a heated indoor pool, fitness centre, and the Rivet Room featuring a bar and pool table. Book now for a memorable stay at Hilton Boston-Woburn!

Important information:

Please note the food and beverage outlets, fitness center and pools are temporarily closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1731 reviews
Cleanliness: 7.35
Service: 8.35
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 8.35
E
Emily couple us
1
Not the best, got double charged for only one night.
Pros:

It was clean and smelled good.

Cons:

I was charged twice, once on my credit card and once on my debit card. When I told the front desk lady about it at the time and again when I was checking out, they told me that I was wrong, even tho I pulled up my banker my app and showed them, they said I’d have to take it up with my bank. I’m livid.

2026-05-19 via Nuitee
S
Sally family_with_children us
10
2026-05-18 via Nuitee
A
Argenis J couple us
10
2026-05-18 via Nuitee
A
Alice extended_group us
8
Enjoyed our stay at Hilton Boston/Woburn.
Pros:

Checking in and out was easy. Rooms were roomy and pleasant.

Cons:

Very tough to find parking because the garage and parking lot were very full on Friday and Saturday nights. The toilet in my bathroom didn't flush well. The toilet paper and facial tissues were very thin and sort of rough. Towels were rough too.

2026-05-18 via Nuitee
F
Farah couple us
10
Pros:

Muy limpio y todos muy amables

2026-05-16 via Nuitee
N
Nancy couple us
9
2026-05-12 via Nuitee
C
Caroline couple gb
3
Disappointed and would probably not stay again
Pros:

Easy access to lots of places to eat
Hotel bar is brilliant
Breakfast was fine if a little expensive for the selection

Cons:

Pool area is dirty and needs cleaning and maintenance
Fire alarm system needs replacing or repairing.
Bathroom tired and worn
Not enough sockets in the rooms or sockets hidden
Unhelpful check in staff who told us one thing but in reality it was incorrect
Breakfast staff - had to ask three times for orange juice and then she only filled one glass on a table with two of us - took us ages to get another. Why not just have the juice out and let people help themselves?

2026-05-12 via Nuitee
S
Sabina solo_traveller us
10
Pros:

Everything

Cons:

Nothing

2026-05-08 via Nuitee
N
Nicole couple us
10
My son and I came from New Hampshire for his birthday and we went to the Boston museum of science and I happen to find t
Pros:

Absolutely love the inside outside balcony and my son enjoyed playing pool with his friends we just wish the pool was open just a little bit later

Cons:

I don’t think that there was anything we did didn’t like

2026-05-04 via Nuitee
F
Falt couple us
9
Pros:

Beds were comfortable, rooms were quiet.

Cons:

There was a fire alarm and evacuation order between midnight and 2 am first night of stay. No compensation given for what they referred to as a "safety issue". There was no fire- just a false alarm.

2026-05-03 via Nuitee
L
lihi solo_traveller il
1
Pros:

Clean room

Cons:

Hotel smells like fire

2026-04-29 via Nuitee
J
Jean Jacques couple us
10
2026-04-29 via Nuitee
D
Diana family_with_children us
8
Overall good hotel, easy check in and out, and the staff was friendly.
Pros:

Nice hotel and great indoor pool

Cons:

Bathrooms could be cleaner.

2026-04-27 via Nuitee
C
Chantelly couple us
10
I recommend everyone to stay here
Pros:

It was clean friendly staff

Cons:

I liked everything about it especially the pool

2026-04-27 via Nuitee
C
Caroline solo_traveller us
10
2026-04-26 via Nuitee
T
Tim family_with_children us
6
2026-04-26 via Nuitee
A
Alex couple us
3
2026-04-24 via Nuitee
D
Dawn couple us
10
Always enjoy our stay here when we visit Boston. We have stayed here many times.
Pros:

Location, clean and customer service was excellent

2026-04-21 via Nuitee
D
Dan solo_traveller us
10
2026-04-19 via Nuitee
E
Emmanuel couple us
10
2026-04-17 via Nuitee