The Kensington Hotel

Hotels
8.3 (1360 reviews)
3500 South State Street , Ann Arbor , US
+1 734-761-7800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.34
Several reviews mentioned issues with cleanliness, including hair in the bathtub.
Service
9.31
Consistently praised for outstanding and friendly service, particularly by staff members like William and Phillip.
Location
8.85
Guests appreciated the great location near Briarwood Mall and other amenities.
Room Quality
7.3
Generally well-regarded, but some mentioned issues like temperature control and small room size.
Amenities
8.83
Facilities such as the pool and business amenities received positive remarks.
Value for Money
8.79
Good price-quality relation was noted in reviews.
Food and Beverage
8.34
Breakfast and on-site dining received positive feedback.
Overall Experience
8.61
Mixed reviews overall, but many guests indicated a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:45

Property Description

Luxurious Amenities
Experience comfort and convenience at The Kensington Hotel with air-conditioned rooms, flat-screen TVs, and a wellness area featuring an indoor pool and fitness centre.

Culinary Delights
Indulge in American cuisine at the on-site restaurant and savor a buffet or vegetarian breakfast in the breakfast area during your stay.

Convenient Location
Situated just 3.2 km from the University of Michigan, The Kensington Hotel offers easy access to nearby attractions like Yost Ice Arena and Crisler Arena.

Book now for a delightful stay at The Kensington Hotel and enjoy all that Ann Arbor has to offer!

Important information:

Guests must be at least 21 years old to check-in at this property.
Reservations that include 5 rooms or more are subject to different deposit and cancellation policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

8.3
Based on 1360 reviews
Cleanliness: 6.34
Service: 9.31
Location: 8.85
Room Quality: 7.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 8.61
B
Bill Kelly • couple • us
10
2026-09-16 • via Nuitee
V
Vicki • solo_traveller • us
10
Pros:

Excellent value. Executive rooms are very nice. Love the champagne at check in.

2026-09-15 • via Nuitee
S
Scott • solo_traveller • us
10
2026-09-13 • via Nuitee
J
John • couple • us
6
2026-09-10 • via Nuitee
J
Julia • couple • us
5
2026-09-09 • via Nuitee
M
Matthew • solo_traveller • us
8
2026-09-08 • via Nuitee
D
Dave • family_with_children • us
7
2026-09-07 • via Nuitee
A
Allen • solo_traveller • us
8
2026-09-06 • via Nuitee
M
melanie • couple • us
10
2026-09-03 • via Nuitee
B
Brian • solo_traveller • us
8
2026-09-03 • via Nuitee
T
T. Lynn • couple • us
8
Convenient location, friendly staff and good value for the money
Pros:

Staff was very friendly and accommodated an early check in and a slightly late check out time. Additionally, Ieft my drivers license at the hotel with the key card and the staff (Cade) called me so I could come back to get it. That was awesome customer service.

Cons:

Nothing. The hotel was great. I did not try the food.

2026-09-02 • via Nuitee
C
Cirla • couple • us
7
It was ok. Staff was super nice. Rooms are spacious but bathroom was very old.
Pros:

Location and room size

Cons:

Our floor smelled - it appears we’re on the section that allows pets so it wasn’t very pleasant at times. It also smelled like smoking during late hours

2026-09-02 • via Nuitee
C
Chirag • solo_traveller • in
9
Excellent hotel
Cons:

The bed mattress was too soft.

2026-09-01 • via Nuitee
A
Alicia • solo_traveller • us
10
2026-09-01 • via Nuitee
U
Updyke • solo_traveller • us
7
This is a nice hotel.
Pros:

Everything was great, friendly staff, good food, pool and.hot stub was nice and clean. Room was clean and the bed was comfortable. Bathroom was nice and clean a little small.tho.

Cons:

They do not offer any free breakfast for the guess which is my favorite part. They do have a restaurant instead the hotel but you gotta pay for the break as a guess. I was disappointed about that.

2026-08-31 • via Nuitee
S
Susan • solo_traveller • us
9
Overall very nice location, friendly staff, attractive lobby. Comfortable beds!
Pros:

Very pretty lobby. Nice location. Friendly staff.

Cons:

A little run down (trim and paint in elevator need refreshed). Bathrooms could use a little updating.

2026-08-30 • via Nuitee
D
Doris • couple • ca
10
2026-08-29 • via Nuitee
H
Horace • couple • tw
8
2026-08-29 • via Nuitee
J
Jennifer • solo_traveller • at
9
2026-08-29 • via Nuitee
A
Andrew • couple • us
10
2026-08-27 • via Nuitee