Hyatt Regency Times Square

Hotels
•
Hyatt Regency
7.8 (11907 reviews)
1605 Broadway , New York , US
+1 212-977-4000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Prime Times Square location
Very clean and well maintained
Friendly, helpful staff (early check-in noted)
Modern, newly designed property
Spacious rooms and good storage (some rooms)
Good views from corner rooms
Breakfast praised by multiple guests
Convenient central attractions and transport
Cons:
Noise from central Times Square location
Double bed described as too small for two
Limited breakfast buffet variety (some reports)
Unexpected $50 service fee reported
Poor Wi‑Fi reported by at least one guest
Low water pressure / hot water interruptions
No in-room coffee machine, no robes/slippers
Elevator issues (jumpy for some guests)
Occasional inconsistent room cleaning

Categories

Cleanliness
8
Generally praised as very clean and well maintained across many reviews, with a few mentions asking for slightly better room cleaning attention.
Service
8.8
Multiple positive mentions of friendly, professional and helpful staff (early check-in and specific staff shout-outs), supporting a strong service score.
Location
8.2
Excellent central Times Square location repeatedly praised for convenience and views, tempered by several comments about noise from the busy area.
Room Quality
7.2
Rooms described as modern, spacious and comfortable by many guests but some negatives (double bed too small for two, occasional maintenance issues and lack of some in-room items).
Amenities
6.8
Mixed to negative: fast elevators noted, but recurring complaints about poor Wi‑Fi, no coffee machine, lack of robes/slippers, occasional hot water interruption and jumpy elevators.
Value for Money
7
Value perceptions are dampened by unexpected charges (reported $50 service fee) and some missing expected in-room amenities, despite generally positive experience.
Food and Beverage
7.6
Breakfast received praise in several reviews (even 'over expectations' in one), though some guests found the buffet limited in variety.
Overall Experience
8.8
Overall stays described as very positive and memorable by many guests (new, beautifully designed, would return), with isolated negatives that did not dominate the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Luxurious Event Space
With over 25,000 square feet of private event space, including two elegant ballrooms, Crowne Plaza Times Square is the perfect venue for your next event. Our dedicated team will ensure every detail is taken care of to make your event a success.

Spectacular City Views
Wake up to stunning views of the city in every room at Crowne Plaza Times Square. Enjoy modern amenities such as a flat-screen cable TV and complimentary Wi-Fi to make your stay even more enjoyable.

Prime Location
Located in the heart of midtown Manhattan, our hotel is just steps away from iconic landmarks like Times Square, Central Park, and Rockefeller Center. With the best shopping, dining, and entertainment options at your doorstep, your stay at Crowne Plaza Times Square will be unforgettable.

Experience luxury and convenience at Crowne Plaza Times Square - book your stay now for an unforgettable experience in the heart of New York City.

Important information:

Guests must be at least 21 years or older to check-in.

Nightly Service Fee Includes the following:
* Unlimited complimentary local and international calls
* Wi-Fi Services

Late check-out requests are honored based upon availability on the day of departure and are subject to additional fees. Please note that rollaway beds are on request only and based upon availability. Due to New York City Fire Codes, rollaway beds cannot be accommodated in our rooms with Two Double Beds; if available they can only be delivered to rooms with One King Bed.

Please note that only valet parking is available and the garage has entry points on both 48th and 49th streets, between Broadway and 8th Avenue. Oversize cars are charged USD 109.30 including taxes and regular cars are charged USD 94.30 including taxes. These charges are for a period of 24 hours and no in and out privileges are provided. Vehicles taller than 7 feet must be parked elsewhere. Please note, the credit card used to charge the guest room must be presented upon check-in. In the event a different card is presented upon arrival, the card used on advanced purchase reservations will be refunded and the card presented upon arrival will be charged for the stay. Please note that all room sizes are estimated. Measurements may vary.


Premium Internet Access
Yoga class for Hotel guests at the Fitness center 7 days a week/ 1 class per day (See Front Desk for details)
25% discount on hop on/hop off bus tour (See Front Desk for details)
Unlimited access to Press Reader; includes 200+ news and magazine publications
1 Citi Bike Day Pass per guest (available once per stay)
$15 off in house laundry service (once per stay)
15% off tickets to Museum of Broadway (see Front Desk for details)
25% off tickets to One World Observatory (processing fees are waived; see Front Desk for details)
10% off Flytographer Session to capture NYC memories
100 chips with 100 chips purchased at Dave & Busters 42nd Street
10% off at Krispy Kreme located next to the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Property Accessibility

Total Disability Score: 74.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 11907 reviews
Cleanliness: 8
Service: 8.8
Location: 8.2
Room Quality: 7.2
Amenities: 6.8
Value for Money: 7
Food and Beverage: 7.6
Overall Experience: 8.8
M
muge • couple • tr
10
2026-10-31 • via Nuitee
C
Christelle • extended_group • fr
7
Pros:

Emplacement

Cons:

Le lit pour 2 personnes trop petit
Le buffet pour le petit déjeuner peu varié

2026-10-31 • via Nuitee
D
Didara • couple • tr
10
Pros:

We loved everything! Thank you so much for your hospitality. It was an unforgettable holiday, and we truly enjoyed every moment. We hope to come back again! ❤️

2026-10-31 • via Nuitee
E
Eslam • family_with_children • ae
7
Pros:

Very clean and nice location

Cons:

Got charged $50 service fee per night I was never told about (apart from the accommodation fees and taxes)

2026-10-31 • via Nuitee
N
Naama • family_with_children • us
9
Pros:

The hotel is brand new, beautifully designed, and exceptionally clean. Everything was comfortable, modern, and well maintained. We have pretty high standards when it comes to hotels, and this one definitely met our expectations. We were extremely happy with our stay and would absolutely recommend it!

2026-10-31 • via Nuitee
D
Denisz • family_with_children • hu
10
2026-10-30 • via Nuitee
M
Marta • extended_group • it
9
2026-10-30 • via Nuitee
I
Ido • family_with_children • il
8
2026-10-30 • via Nuitee
S
Susann • couple • se
8
2026-10-29 • via Nuitee
D
Denis • couple • br
10
Excelente experiência em Times Square
Pros:

Excelente experiência. As fotos correspondem exatamente ao que encontramos no quarto, e a localização é excelente, bem no coração de Times Square. O atendimento foi ainda mais especial. A Victoria, que nos recebeu, conseguiu nos ajudar com um early check-in e foi extremamente profissional, atenciosa e prestativa durante todo o atendimento.
Fiquei muito satisfeito com a estadia e certamente me hospedaria novamente.

Cons:

Sinceramente não tenho nenhum a destacar. Tudo correu muito bem durante a nossa estadia.

2026-10-29 • via Nuitee
P
Per • family_with_children • se
10
Pros:

Sköna sängar, bra städning. Frukosten över förväntan. Kan absolut tänka oss bo här igen.
Trevlig personal.

2026-10-29 • via Nuitee
E
Eunice • family_with_children • ie
8
2026-10-28 • via Nuitee
V
VIRGINIE • family_with_children • fr
9
Pros:

L'emplacement, la propreté des lieux, la gentillesse et la disponibilité du personnel

Cons:

Un peu bruyant étant donné que l'on est en plein centre de Times Square.

2026-10-28 • via Nuitee
H
Hila • family_with_children • cz
10
2026-10-27 • via Nuitee
W
William • solo_traveller • gh
9
2026-10-27 • via Nuitee
M
Mohib • family_with_children • it
6
Cons:

Very poor wifi

2026-10-27 • via Nuitee
A
ALBERTO • couple • it
9
Pros:

Posizione, pulizia.

2026-10-27 • via Nuitee
E
erick manolo estrada • solo_traveller • gt
10
Pros:

Excelente

Cons:

Excelente

2026-10-27 • via Nuitee
N
NOREEN • family_with_children • us
10
2026-10-27 • via Nuitee
S
Sylvie • couple • fr
9
2026-10-26 • via Nuitee