Hyatt Regency Times Square

Hotels
Hyatt Regency
8.2 (11849 reviews)
1605 Broadway , New York , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Issues with service at check-in
Hygiene concerns

Categories

Cleanliness
8
Multiple mentions of cleanliness but also issues with cockroaches, impacting the score.
Service
8.7
Some reviews highlighted excellent service, but others indicated issues at check-in.
Location
9.2
Consistently praised as the hotel's best feature, particularly its proximity to Times Square.
Room Quality
8.2
Generally comfortable rooms, but small size noted in some reviews.
Amenities
7.7
Lack of coffee machines and other amenities were mentioned, lowering the score.
Value for Money
7.2
Several reviews claim the hotel is overpriced relative to amenities and services.
Food and Beverage
8.2
No specific sentiments noted regarding food or beverage offerings.
Overall Experience
8.4
Overall positive sentiment despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:37

Property Description

Luxurious Event Space
With over 25,000 square feet of private event space, including two elegant ballrooms, Crowne Plaza Times Square is the perfect venue for your next event. Our dedicated team will ensure every detail is taken care of to make your event a success.

Spectacular City Views
Wake up to stunning views of the city in every room at Crowne Plaza Times Square. Enjoy modern amenities such as a flat-screen cable TV and complimentary Wi-Fi to make your stay even more enjoyable.

Prime Location
Located in the heart of midtown Manhattan, our hotel is just steps away from iconic landmarks like Times Square, Central Park, and Rockefeller Center. With the best shopping, dining, and entertainment options at your doorstep, your stay at Crowne Plaza Times Square will be unforgettable.

Experience luxury and convenience at Crowne Plaza Times Square - book your stay now for an unforgettable experience in the heart of New York City.

Important information:

Guests must be at least 21 years or older to check-in.

Nightly Service Fee Includes the following:
* Unlimited complimentary local and international calls
* Wi-Fi Services

Late check-out requests are honored based upon availability on the day of departure and are subject to additional fees. Please note that rollaway beds are on request only and based upon availability. Due to New York City Fire Codes, rollaway beds cannot be accommodated in our rooms with Two Double Beds; if available they can only be delivered to rooms with One King Bed.

Please note that only valet parking is available and the garage has entry points on both 48th and 49th streets, between Broadway and 8th Avenue. Oversize cars are charged USD 109.30 including taxes and regular cars are charged USD 94.30 including taxes. These charges are for a period of 24 hours and no in and out privileges are provided. Vehicles taller than 7 feet must be parked elsewhere. Please note, the credit card used to charge the guest room must be presented upon check-in. In the event a different card is presented upon arrival, the card used on advanced purchase reservations will be refunded and the card presented upon arrival will be charged for the stay. Please note that all room sizes are estimated. Measurements may vary.


Premium Internet Access
Yoga class for Hotel guests at the Fitness center 7 days a week/ 1 class per day (See Front Desk for details)
25% discount on hop on/hop off bus tour (See Front Desk for details)
Unlimited access to Press Reader; includes 200+ news and magazine publications
1 Citi Bike Day Pass per guest (available once per stay)
$15 off in house laundry service (once per stay)
15% off tickets to Museum of Broadway (see Front Desk for details)
25% off tickets to One World Observatory (processing fees are waived; see Front Desk for details)
10% off Flytographer Session to capture NYC memories
100 chips with 100 chips purchased at Dave & Busters 42nd Street
10% off at Krispy Kreme located next to the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Property Accessibility

Total Disability Score: 74.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 11849 reviews
Cleanliness: 8
Service: 8.7
Location: 9.2
Room Quality: 8.2
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8.4
B
Bud solo_traveller il
9
Pros:

Excellent location, good room

Cons:

Noise isolation from Subway and street could be better

2026-08-30 via Nuitee
G
Gabriela couple us
8
Pros:

Location, spacious room

Cons:

No view, not cozy room

2026-08-29 via Nuitee
G
ghizlane couple fr
7
2026-08-29 via Nuitee
S
Stacey extended_group us
10
This was our second time staying here and we will be back again
Pros:

I love how friendly all the staff was and how accommodating they all tried to be

Cons:

N/A

2026-08-29 via Nuitee
M
Maria extended_group bg
9
2026-08-29 via Nuitee
M
Mikesha extended_group us
9
2026-08-28 via Nuitee
M
Miriam extended_group it
8
2026-08-28 via Nuitee
N
NILO family_with_children us
8
Pros:

Overall everything was great

Cons:

There was no coffee maker in the room

2026-08-28 via Nuitee
B
Bénédicte family_with_children fr
9
Hôtel parfait pour découvrir New York tant passé la qualité de la prestation que par l’emplacement
Pros:

Chambre propre et soignée

2026-08-28 via Nuitee
B
Braulio couple ec
10
2026-08-28 via Nuitee
H
HYUNHO extended_group jp
8
2026-08-28 via Nuitee
M
Mehmet Beran solo_traveller tr
10
2026-08-28 via Nuitee
M
Murat Kahya family_with_children tr
9
Çok iyi konumda memnun eden bir konaklama deneyimi.
Pros:

Konum çok iyiydi. Oda temizliği her gün yapıldı. Olumsuz bir deneyim yaşamadık. Oda büyüklüğü yeterliydi.

Cons:

Tesiste kıyafet dolabı çok yetersizdi. Banyoların yenilenmesi iyi olabilir.

2026-08-28 via Nuitee
A
Adi family_with_children il
10
מלון מדהים, שירות ממש טוב.
2026-08-27 via Nuitee
C
Cesar family_with_children es
10
2026-08-27 via Nuitee
M
Mary Jane family_with_children us
9
2026-08-27 via Nuitee
S
Sargsyan solo_traveller us
8
2026-08-27 via Nuitee
R
Rebecca Kotler solo_traveller il
6
2026-08-27 via Nuitee
M
Marcella couple br
10
Foi muito bom.
Pros:

Quarto confortável e espaçoso.Limpo e cama maravilhosa.
O atendimento foi excelente e solicito.

2026-08-27 via Nuitee
C
Cathi solo_traveller us
6
Adequate and clean
Pros:

My room was very nice. Laptop Safe very convenient.

Cons:

When I booked the room I was asked my arrival time. I then received an email saying at this time they couldn’t accommodate me but would know better day of arrival. When I arrived they told me that they had a room available but it would be an extra $50 or I can wait till 3pm. What kind of crap is that trying to up sell me…really disappointing.
Wifi was in and out the whole time…very disappointing. I had to go elsewhere to find steady WiFi. I will the IT gentleman said he reset it to help me and it worked briefly.

The staff in the restaurant were fine but honestly didn’t care if ur food was good or bad. I was served a molten chocolate cake that was fully cooked. I did tell the waiter about it and he said ok and nothing else.

2026-08-27 via Nuitee