Sonesta Philadelphia Rittenhouse Square

Hotels
•
Sonesta Hotels
8.4 (2393 reviews)
1800 Market Street , Philadelphia , us
+1 215-561-7500

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Polite staff
Room size
Cons:
Cleanliness issues
Inconsistent amenities
Cafe service

Categories

Cleanliness
7.9
Room was not the cleanest and there were dust issues.
Service
8.9
Most staff were polite and helpful, though some negative experiences reported.
Location
9.4
Convenient location with easy access to amenities.
Room Quality
8.4
Rooms rated well but some elements like beds were uncomfortable.
Amenities
7.4
Lacking in some basic amenities and some appliances were outdated.
Value for Money
8.4
Price was considered high for quality of cleanliness.
Food and Beverage
7.9
Cafe service was poor and drink quality was questionable.
Overall Experience
8.9
Pleasant stay despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:45

Property Description

Luxurious Accommodations
Experience the perfect blend of comfort and convenience in our rooms furnished with work desks, coffee makers, and seating areas. Stay connected with complimentary WiFi and enjoy your favorite shows on cable TVs.

Culinary Delights
Savor a delicious grab-and-go breakfast at the Breakfast Café to kickstart your day. Indulge in USDA prime steak and exquisite wines at Ruth's Chris Steakhouse, offering an unforgettable dining experience.

Art and Culture
Immerse yourself in the vibrant art scene at our in-house Art Gallery, showcasing rotating exhibits in collaboration with the Center for Emerging Visual Arts. Take home a piece of art as a unique souvenir from your stay.

Book your stay at Sonesta Philadelphia Rittenhouse Square for a memorable blend of luxury, culture, and culinary delights.

Important information:

A Nightly $19 + tax Destination Fee Includes:

- 24/7 access to state-of-the-art fitness center
- WiFi for unlimited devices
- $10 daily food & nonalcoholic beverage credit in ArtBar
- In-room coffee/tea offering
- Local and domestic long-distance calls
- Exclusive seasonal access to outdoor pool

Resort fee of US$23.25 per room per night isn't included in room rates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 56 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$15 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2393 reviews
Cleanliness: 7.9
Service: 8.9
Location: 9.4
Room Quality: 8.4
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.9
V
Vedran • extended_group • hr
10
2026-07-25 • via Nuitee
R
Roopnarine • couple • tt
8
2026-07-23 • via Nuitee
P
Pedro • couple • br
9
Ótima localização e piscina, mas quarto pequeno e custos extras elevados.
Pros:

Boa localização, com fácil acesso à estação de trem, metrô, restaurantes e lojas; destaque para a ótima piscina do hotel.

Cons:

Como pontos negativos, o quarto é pequeno, houve problemas de pagamento na loja de conveniência e a cobrança diária de US$ 10 para consumo no bar, somada aos preços elevados do período da Copa, tornou a estadia bastante cara.

2026-07-22 • via Nuitee
K
Kadhum • solo_traveller • us
10
Pros:

Great location in downtown town. We enjoyed our trip during Worldcup matches

2026-07-20 • via Nuitee
R
Rhian • family_with_children • us
10
2026-07-20 • via Nuitee
B
Becky • couple • us
4
2026-07-19 • via Nuitee
G
Gabriel • couple • br
7
Cons:

Expensive!

2026-07-17 • via Nuitee
M
Marly • couple • br
1
Barulho no quarto encostado ao elevador,chuveiro dentro da banheira entupida,gerente grosseiro
Pros:

Da localização

Cons:

Do quarto que ficado ao enexado ao elevador, o qual fazia um barulho muito alto, que incomodou a permanencia no quarto.

2026-07-16 • via Nuitee
C
Camila Dagmar • couple • br
8
Localização excelente
Pros:

A localização pois era perto de tudo e consegui fazer tudo a pé.

Cons:

Chuveiro bem fraco

2026-07-15 • via Nuitee
A
aisigo • Family • Los Angeles, California
2
Overpriced, Run Down, and Terrible Customer Service
Pros:

The only reason we decided to give this hotel a try was because it was the All Star baseball weekend in Philly and everywhere else was completely booked. It was a massive disappointment.
The hotel is incredibly overpriced and run down. Parking is a steep $57 a night. As part of our stay, we were given a $10 daily credit for the grab and go cafe or Art Bar. However, every single time we went down to the Art Bar during their specified hours of operation, they had absolutely no food available, making the credit useless.
The bathroom in our room was actually disgusting and incredibly tight. To make matters worse, the toilet seat was completely broken. Despite asking multiple times for it to be fixed and requesting extra towels, our requests were completely ignored and it was never repaired.
While the overall customer service was sub optimal and the rest of the staff was unfriendly, the sole positive experience we had was with Jonathan at the reception desk. He was very kind and gave us great restaurant recommendations.
Aside from Jonathan, this place was a disaster. Save your money and stay somewhere else.

2026-07-14 • via Tripadvisor
J
James • extended_group • us
5
Pros:

Location was good.

2026-07-14 • via Nuitee
D
Daniel Neo • extended_group • bw
8
Could have been better: many duty staff were marking time.
Pros:

Central location and quiet

Cons:

Response front desk staff and service staff: I kept losing internet connection and my request for assistance was not received well. Nobody came to clean the room on 12 July and I asked for coffee in the room, was never brought to the room.

2026-07-14 • via Nuitee
V
Valerie • family_with_children • gb
6
Not my favourite place
Pros:

checked in quickly even if we were late.

Cons:

no toilet paper so had to use tissue paper, carpet and bathroom very outdated. Noisy guests on our floor

2026-07-13 • via Nuitee
A
Agata • family_with_children • us
5
Pros:

Location

Cons:

Property is tired

2026-07-10 • via Nuitee
K
kemseym2017 • Couples
4
Eh not the best
Pros:

Rooms are SO LOUD. We were at the end of the hall around a corner and could still hear every movement. The room was clean when we arrived. However, when we had our do not disturb on the staff knocked on our door three days in a row before 9am. When we wanted our room cleaned, no one came. They had a coffee shop downstairs that was only open until 11am exactly. There was a lobby bar that was basically never open. We had a $10 a day credit but had no where we could use it. There was an amenity fee but none of the amenities were available. When we mentioned this, the front desk said things were open when they weren’t. The only positive was the location was good. Very walkable.

2026-07-09 • via Tripadvisor
M
Mike • solo_traveller • de
4
2026-07-09 • via Nuitee
G
Giuseppe • solo_traveller • us
8
Pros:

Great location, close to metro, central city.
Clean and comfortable.

2026-07-09 • via Nuitee
A
Alen • family_with_children • hr
8
Pros:

The hotel has a good location, which makes it convenient for exploring the city.

Cons:

However, the furniture and overall interior are older than they appear in the photos, and the hotel looks noticeably better online than it does in person. That said, everything was clean and properly maintained. Overall, it was an acceptable stay, especially because of the location, but the hotel could benefit from some renovation and updated furnishings.

2026-07-09 • via Nuitee
A
Asare • couple • gh
10
2026-07-06 • via Nuitee
M
Myrna • solo_traveller • us
7
Nice hotel and provided what was needed for graduation
Pros:

Location

Cons:

Parking and the fact that breakfast restaurant ran out of food !!!! We could not eat before graduation and had no time to go elsewhere.

2026-07-06 • via Nuitee