Crowne Plaza Dallas Market Ctr - Love Field, an IHG Hotel

Hotels
Crowne Plaza Hotels & Resorts
7.3 (1283 reviews)
7050 Stemmons Freeway , Dallas , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great food in dining room
Convenient location
Cons:
Room cleanliness issues
Non-working amenities

Categories

Cleanliness
6.94
Multiple reviews mentioned issues with room cleanliness and maintenance.
Service
7.91
Some guests experienced unreliable service, but there were positive interactions noted.
Location
8.45
Many reviews praised the convenient location of the hotel.
Room Quality
5.9
Reviews reported multiple issues with room amenities and comfort, including non-working AC.
Amenities
6.43
Several reviews mentioned missing amenities like microwaves and hot water.
Value for Money
7.39
Several guests felt the hotel was overpriced for the quality received.
Food and Beverage
8.44
The food quality in the dining area received positive feedback from guests.
Overall Experience
6.91
Mixed feelings with some positive points, but overall dissatisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:18

Property Description

Luxurious Accommodation
Experience comfort and convenience at Crowne Plaza Dallas Market Center, an IHG Hotel. Nestled in Dallas, just 6.1 km from the Dallas World Trade Center, our 4-star property boasts a shared lounge, free private parking, a restaurant, and a bar. Enjoy seamless connectivity with free WiFi, room service, and a 24-hour front desk.

Relaxing Amenities
Unwind on our sun terrace or explore nearby attractions like the American Airlines Center and the Sixth Floor Museum. The hotel is allergy-free and conveniently located 7.2 km from Highland Park Village.

Convenient Facilities
Enhance your stay with our business center and vending machines offering snacks and drinks. With the Dallas Love Field Airport just 4 km away, Crowne Plaza Dallas Market Center is your ideal choice for a memorable stay.

Important information:

Guests who pay with cash or prepaid cards are required to place a deposit per stay.

Overnight parking is available for USD 15 per night.

Visitor parking is available from two to four hours for USD 10.

A $100 incidental hold is required at check-in and will be released after departure if no charges are incurred.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 1283 reviews
Cleanliness: 6.94
Service: 7.91
Location: 8.45
Room Quality: 5.9
Amenities: 6.43
Value for Money: 7.39
Food and Beverage: 8.44
Overall Experience: 6.91
G
Genesis solo_traveller us
1
Pros:

No ce xq cuando fui no habia aire acondicionado y no me avisaron hasta que llegue al hotel.. malisimo servicio no me dieron ni opciones

Cons:

Muy nal

2026-06-28 via Nuitee
M
Matthias extended_group at
4
Enttäuscht.
Pros:

Lage war ok.

Cons:

Frühstück eine absolute Katastrophe.
Zimmer nicht komfortabel und sehr in die Jahre gekommen. Geruch im Hotel schrecklich. Klima feucht. Klimaanlage funktioniert nicht. Waschbecken Abfluss undicht. Badezimmertüre wurde verschlossen und hat sich nicht mehr öffnen lassen. Preis- Leistung passt überhaupt nicht.

2026-06-26 via Nuitee
E
Ever family_with_children us
7
Pros:

Was good

Cons:

I wish they had a refrigerator and a microwave and some bottles of water

2026-06-21 via Nuitee
T
Tony Birkenfeld solo_traveller us
8
2026-06-14 via Nuitee
G
Gabrail solo_traveller us
10
Very relaxing
Pros:

Pool

Cons:

N-a

2026-06-13 via Nuitee
P
Perez family_with_children us
10
Pros:

Breakfast and staff

2026-06-12 via Nuitee
P
Paula couple us
8
2026-06-09 via Nuitee
E
Earl solo_traveller us
2
Cons:

The air conditioning was out of order

2026-06-06 via Nuitee
L
Lagenia couple us
10
2026-06-02 via Nuitee
M
Martinez family_with_children us
10
We had a comfortable stay.
Pros:

The property was wonderful…over all

Cons:

Nothing

2026-06-01 via Nuitee
A
Ashley solo_traveller us
10
Pros:

The atmosphere and the location

Cons:

The pool wasn't hot enough

2026-06-01 via Nuitee
T
Tracy couple us
10
2026-05-31 via Nuitee
X
Xiomara Pinares solo_traveller us
1
Pros:

The ACs don't work, and they aren't doing anything to fix it—it's a disaster. I ended up renting a room at another hotel.

Cons:

Nothing

2026-05-30 via Nuitee
R
Reyes family_with_children ve
1
2026-05-26 via Nuitee
A
Ashley extended_group us
4
Was decent
Pros:

Staff was nice

Cons:

The ac was out the first night. The water in the shower was turning cold to scorching hot to cold back to hot.

2026-05-26 via Nuitee
M
Mayes couple us
10
2026-05-19 via Nuitee
T
Tierra solo_traveller us
8
Pros:

Location

2026-05-19 via Nuitee
T
Tyrell couple us
10
2026-05-18 via Nuitee
S
shae family_with_children us
6
2026-05-16 via Nuitee
C
Christina couple us
6
2026-05-14 via Nuitee