Crowne Plaza Dallas Market Ctr - Love Field, an IHG Hotel

Hotels
Crowne Plaza Hotels & Resorts
7.3 (1295 reviews)
7050 Stemmons Freeway , Dallas , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great food in dining room
Convenient location
Cons:
Room cleanliness issues
Non-working amenities

Categories

Cleanliness
6.94
Multiple reviews mentioned issues with room cleanliness and maintenance.
Service
7.91
Some guests experienced unreliable service, but there were positive interactions noted.
Location
8.45
Many reviews praised the convenient location of the hotel.
Room Quality
5.9
Reviews reported multiple issues with room amenities and comfort, including non-working AC.
Amenities
6.43
Several reviews mentioned missing amenities like microwaves and hot water.
Value for Money
7.39
Several guests felt the hotel was overpriced for the quality received.
Food and Beverage
8.44
The food quality in the dining area received positive feedback from guests.
Overall Experience
6.91
Mixed feelings with some positive points, but overall dissatisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:18

Property Description

Luxurious Accommodation
Experience comfort and convenience at Crowne Plaza Dallas Market Center, an IHG Hotel. Nestled in Dallas, just 6.1 km from the Dallas World Trade Center, our 4-star property boasts a shared lounge, free private parking, a restaurant, and a bar. Enjoy seamless connectivity with free WiFi, room service, and a 24-hour front desk.

Relaxing Amenities
Unwind on our sun terrace or explore nearby attractions like the American Airlines Center and the Sixth Floor Museum. The hotel is allergy-free and conveniently located 7.2 km from Highland Park Village.

Convenient Facilities
Enhance your stay with our business center and vending machines offering snacks and drinks. With the Dallas Love Field Airport just 4 km away, Crowne Plaza Dallas Market Center is your ideal choice for a memorable stay.

Important information:

Guests who pay with cash or prepaid cards are required to place a deposit per stay.

Overnight parking is available for USD 15 per night.

Visitor parking is available from two to four hours for USD 10.

A $100 incidental hold is required at check-in and will be released after departure if no charges are incurred.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 1295 reviews
Cleanliness: 6.94
Service: 7.91
Location: 8.45
Room Quality: 5.9
Amenities: 6.43
Value for Money: 7.39
Food and Beverage: 8.44
Overall Experience: 6.91
B
Blake couple us
10
Great
2026-08-28 via Nuitee
C
crystell couple us
10
2026-08-20 via Nuitee
N
neal couple us
1
2026-08-19 via Nuitee
C
Cylane solo_traveller us
7
It was a great overall stay
Pros:

The service!

Cons:

The ac was acting up but I was accommodated with a fan

2026-08-17 via Nuitee
J
Johnny family_with_children us
8
2026-08-17 via Nuitee
N
Neelam couple us
1
Never again.
Pros:

The location

Cons:

They put me in a room with no fridge no phone and busted AC. I had to ask to be put in another room that still did not have a fridge, but the AC was slightly better I guess. No ice machine no ice buckets you had to get a standalone bag of ice from the little store on the first floor.

2026-08-13 via Nuitee
N
Nathaniel Elliott couple us
7
Pros:

The customer service was great

Cons:

That our room didn’t come with a microwave or fridge.

2026-08-13 via Nuitee
L
LaTasha solo_traveller us
1
Never again
Pros:

It's close to everything

Cons:

It was very hot in our room we got moved to a low floor and it was still hot in the new room they gave us so they gave us breakfast cards for me and my husband the breakfast was very nasty so we went the next day and tried it we just walked away because it didn't look good at all We have been coming to this hotel for many years because it's so close to everything but we are looking for other hotels now because we will not be returning.

2026-08-11 via Nuitee
M
Marianne solo_traveller us
3
2026-08-10 via Nuitee
J
Julie solo_traveller us
9
2026-07-24 via Nuitee
C
Carlos Zapien solo_traveller us
10
Pros:

Todo exelente servicio

Cons:

Todo muy bien

2026-07-21 via Nuitee
G
Genesis solo_traveller us
1
Pros:

No ce xq cuando fui no habia aire acondicionado y no me avisaron hasta que llegue al hotel.. malisimo servicio no me dieron ni opciones

Cons:

Muy nal

2026-06-28 via Nuitee
M
Matthias extended_group at
4
Enttäuscht.
Pros:

Lage war ok.

Cons:

Frühstück eine absolute Katastrophe.
Zimmer nicht komfortabel und sehr in die Jahre gekommen. Geruch im Hotel schrecklich. Klima feucht. Klimaanlage funktioniert nicht. Waschbecken Abfluss undicht. Badezimmertüre wurde verschlossen und hat sich nicht mehr öffnen lassen. Preis- Leistung passt überhaupt nicht.

2026-06-26 via Nuitee
E
Ever family_with_children us
7
Pros:

Was good

Cons:

I wish they had a refrigerator and a microwave and some bottles of water

2026-06-21 via Nuitee
T
Tony Birkenfeld solo_traveller us
8
2026-06-14 via Nuitee
G
Gabrail solo_traveller us
10
Very relaxing
Pros:

Pool

Cons:

N-a

2026-06-13 via Nuitee
P
Perez family_with_children us
10
Pros:

Breakfast and staff

2026-06-12 via Nuitee
P
Paula couple us
8
2026-06-09 via Nuitee
E
Earl solo_traveller us
2
Cons:

The air conditioning was out of order

2026-06-06 via Nuitee
L
Lagenia couple us
10
2026-06-02 via Nuitee