Holiday Inn Express Boston by IHG

Hotels
•
Holiday Inn Express
8.3 (2155 reviews)
69 Boston Street , Boston , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Noisy heater
Odors in hallways
Breakfast variety

Categories

Cleanliness
8
Several reviews mention clean rooms, but some concerns were raised about odors and maintenance.
Service
8.6
Positive feedback on the staff being friendly and helpful throughout the reviews.
Location
8.5
Multiple positive mentions of convenient locations close to attractions.
Room Quality
8.4
Rooms were generally described as clean and comfortable, though some issues were noted.
Amenities
8.3
Basic amenities were noted, but some areas for improvement were mentioned such as breakfast variety.
Value for Money
8.2
Good value reported, although some complaints on breakfast quality were noted.
Food and Beverage
8
Breakfast received mixed reviews due to limited variety and some concerns about presentation.
Overall Experience
8.4
Many guests expressed satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:52

Property Description

Convenient Location: Situated just outside Boston city centre and close to Logan International Airport, Holiday Inn Express Boston offers a prime location for both business and leisure travelers.

Modern Amenities: Enjoy a comfortable stay in completely non-smoking rooms equipped with microwaves, refrigerators, and flat-screen cable TVs. Stay connected with free WiFi and catch up on the news with complimentary weekday newspapers.

Nearby Attractions: Explore Boston's vibrant theatre district, visit the Museum of Fine Arts, or attend events at the Hynes Convention Center, all within a short distance from the hotel. Don't forget to check out Chinatown and the JFK Museum and Library, just a few kilometers away.

Experience convenience and comfort at Holiday Inn Express Boston - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 2155 reviews
Cleanliness: 8
Service: 8.6
Location: 8.5
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.4
J
Jorge Alberto • family_with_children • mx
9
2026-05-23 • via Nuitee
R
Richard • couple • us
7
Close to the airport but we won't stay there again due to the noise.
Pros:

Breakfast was good and the staff were friendly.

Cons:

Most expensive Holiday Inn Express we've ever stayed at. I realize this is because of its location but due to trucks and the frequent loud slamming of the security doors it was difficult to get to sleep and stay asleep.

2026-05-23 • via Nuitee
C
Carter • solo_traveller • us
10
Pros:

The clean bed room and staff

Cons:

Not enough options for late night snacks

2026-05-22 • via Nuitee
E
Enzo • extended_group • cl
7
Turismo
Pros:

Hotel bien, cumple bien con su categoría. Falta quizás la opción de restaurante o comida en el hotel, no solo desayuno. Tiene un tremendo comedor solo para desayuno

Cons:

Poca presión de agua en la ducha

2026-05-20 • via Nuitee
M
Maria • family_with_children • us
5
2026-05-20 • via Nuitee
P
patrick • couple • fr
4
Pros:

La chambre

Cons:

Le petit déjeuner, la situation géographique

2026-05-19 • via Nuitee
M
Meng Chu • family_with_children • ca
5
We will visit there again but will definitely choose the ones the opposite side of highway.
Pros:

The room was clean, washroom/ bathroom was really celan also, breakfast was fresh and my kids loved the automatic pancake machine! We stayed there for two nights and they switched the menu the next day which was great. Overall 5/5 because we heard too much noises on highway at night. Staffs were really friendly too. We loved that there is a backyard for kids to play around when they finished eating without getting bored. Location is great, less than 15 mins by car to reach downtown. Plenty of parking area.

Cons:

Noise from highway was unbearable. One of the elevator was broken/ no access but it was still functioning so we had difficulty calling another elevator because of that.

2026-05-19 • via Nuitee
M
Mieke • couple • nl
6
Pros:

Ruime kamer, lekker ontbijt!

Cons:

Enorm gehorige kamer, gelegen naast snelweg!

2026-05-19 • via Nuitee
H
Hughes • couple • us
4
Horrible Room Was Dry & Ended Up At The Hospital
Cons:

Rooms Are Super Dry, Even With The Air On

2026-05-17 • via Nuitee
A
alain • extended_group • fr
9
Nous avons passé un agréable séjour
Pros:

Le personnel la propreté son en placement

Cons:

Il faudrait varie plus le petit dej dans les plats chaud mais si non tout était parfait

2026-05-16 • via Nuitee
B
Bernadetta • family_with_children • pl
8
2026-05-16 • via Nuitee
I
IRock • solo_traveller • us
8
Thank you! Had a lovely stay
2026-05-13 • via Nuitee
T
Travis • family_with_children • us
10
Wonderful
Pros:

Location, parking, clean

Cons:

Nothing

2026-05-12 • via Nuitee
K
Kevin • couple • gb
8
2026-05-12 • via Nuitee
H
Hsiao ting • solo_traveller • tw
10
Pros:

Location, breakfast, shuttle bus to the airport

2026-05-12 • via Nuitee
M
Michael A • solo_traveller • us
9
Everything was good. I would stay there again.
Pros:

Breakfast was ok. I only eat cereal in the mornings.

Cons:

Internet was too slow.

2026-05-11 • via Nuitee
I
Inbar • solo_traveller • il
10
Pros:

השירות, במיוחד במשרד הקהלה, בחורה בשם סמנתה.

2026-05-11 • via Nuitee
D
Dymytrii • solo_traveller • us
9
2026-05-11 • via Nuitee
M
Mike • couple • ca
10
Pros:

Le lit et les couvertures.

Cons:

Le prix etait un peu élevé.

2026-05-11 • via Nuitee
S
Sonia • family_with_children • fr
8
2026-05-10 • via Nuitee