Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

Hotels
•
Holiday Inn Express
8.8 (701 reviews)
12 Rocky Ridge Road , Asheville , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Comfortable beds
Variety in breakfast
Cons:
Some cleanliness issues
Breakfast variety needs improvement
Room odor in a few cases

Categories

Cleanliness
8.51
Many reviews mention cleanliness, but some negative comments about general upkeep.
Service
9.48
Several reviews highlight friendly and helpful staff.
Location
9.52
Location is frequently praised as convenient and accessible.
Room Quality
8.47
Positive sentiments about comfort, but some negative comments about odors.
Amenities
8.5
Decent mentions of amenities, but suggestions for improvements.
Value for Money
8.96
Guests feel they received good value considering their experiences.
Food and Beverage
8.01
Some negative feedback on breakfast variety; needs improvement.
Overall Experience
8.98
Generally positive experiences with a few notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Convenient Location
Located off Interstate 26, Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area is just a short drive from the Biltmore Estate and Asheville's historic city centre.

Comfortable Accommodations
Each room features a flat-screen cable TV, small refrigerator, and the suites offer a private balcony and microwave for added convenience.

Amenities for a Relaxing Stay
Guests can enjoy a daily hot breakfast buffet, free Wi-Fi, fitness centre, outdoor pool, and other amenities like a launderette and vending machines.

Experience the perfect blend of comfort and convenience at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note this property cannot accommodate tractor trailer parking.

Please note there is limited parking for buses. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 701 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
C
Carmen • solo_traveller • us
10
Pros:

The location, amenities, and overall facility condition was great for the price.

2026-06-16 • via Nuitee
J
Janice • extended_group • us
7
Pros:

Breakfast was wonderful. However, I don't like the time limits now.

Cons:

I don't believe it is necessary to charge $50 ,per room for things we might purchase during our stay. I wasn't aware of this, and I wasn't pleased

2026-06-15 • via Nuitee
A
AnitaHagins • solo_traveller • us
9
Pros:

The room was spacious, clean and comfortable. Loved the comforter and pillows

Cons:

Our mattress was not comfortable at all. I thought it was just my opinion but my husband can fall asleep anywhere complained about the mattress also. Not hard, not soft just bleh!

2026-06-11 • via Nuitee
K
Kim • couple • us
8
2026-06-08 • via Nuitee
J
Johnson • family_with_children • us
9
Pros:

👍

Cons:

N/A

2026-06-01 • via Nuitee
D
Daniel • solo_traveller • us
9
2026-05-29 • via Nuitee
J
Johnson • family_with_children • us
10
2026-05-20 • via Nuitee
Q
Quintanilla presidente • couple • us
9
2026-05-19 • via Nuitee
S
sequeira • solo_traveller • us
10
2026-05-15 • via Nuitee
M
Michelle • family_with_children • us
10
2026-04-27 • via Nuitee
G
George an Faith • family_with_children • us
10
2026-04-09 • via Nuitee
W
Wallace • couple • us
8
Overall clean and quiet.
Pros:

Right off the interstate!

Cons:

Sometimes there was no one manning the front desk.

2026-03-30 • via Nuitee
S
Scott • extended_group • us
8
2026-03-24 • via Nuitee
W
Wayne • couple • us
8
Pros:

The staff was very accommodating and moved us to a handicap room after our first night.

Cons:

N/A

2026-03-23 • via Nuitee
S
Stacey • couple • us
6
Good value, but we will be staying somewhere else our next visit.
Pros:

The property was close to shopping facilities and restaurants. It was just a short 15-20 drive to downtown Asheville.

Cons:

The property could use some refurbishment in areas. The ice machine was broken on our floor, so my husband had to go down a floor to get ice.

2026-03-13 • via Nuitee
J
James • couple • us
8
nice place to stay overnight on the way through town.I wouldn't recommend it for an extended stay in
Pros:

nice location for traveling and friendly staff

Cons:

They needed to vacuum the hallway carpet as with the rain mud was carried in.

2026-02-28 • via Nuitee
D
Donna • extended_group • us
9
Although our stay was short, it was a very nice experience and had a lot to do if we stayed longer
Pros:

Our stay was only 1 night but it was a really nice hotel. Staff was great and hotel was in a really nice area.

2026-02-11 • via Nuitee
H
Harald • solo_traveller • us
9
Good value for the price
Pros:

Comfortable beds, good breakfast and the location close to the arboretum

Cons:

The quality of the Internet. Very spotty and slow.

2026-01-20 • via Nuitee
C
Cathy • couple • us
5
It was ok-
Pros:

Large bathroom, lots of hot water

Cons:

Breakfast wasn’t good, overall the property needed a facelift

2026-01-19 • via Nuitee
P
Patrick • couple • us
5
2026-01-19 • via Nuitee