Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

Hotels
•
Holiday Inn Express
8.8 (709 reviews)
12 Rocky Ridge Road , Asheville , us
+1 828-665-6519

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Comfortable beds
Variety in breakfast
Cons:
Some cleanliness issues
Breakfast variety needs improvement
Room odor in a few cases

Categories

Cleanliness
8.51
Many reviews mention cleanliness, but some negative comments about general upkeep.
Service
9.48
Several reviews highlight friendly and helpful staff.
Location
9.52
Location is frequently praised as convenient and accessible.
Room Quality
8.47
Positive sentiments about comfort, but some negative comments about odors.
Amenities
8.5
Decent mentions of amenities, but suggestions for improvements.
Value for Money
8.96
Guests feel they received good value considering their experiences.
Food and Beverage
8.01
Some negative feedback on breakfast variety; needs improvement.
Overall Experience
8.98
Generally positive experiences with a few notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Convenient Location
Located off Interstate 26, Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area is just a short drive from the Biltmore Estate and Asheville's historic city centre.

Comfortable Accommodations
Each room features a flat-screen cable TV, small refrigerator, and the suites offer a private balcony and microwave for added convenience.

Amenities for a Relaxing Stay
Guests can enjoy a daily hot breakfast buffet, free Wi-Fi, fitness centre, outdoor pool, and other amenities like a launderette and vending machines.

Experience the perfect blend of comfort and convenience at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note this property cannot accommodate tractor trailer parking.

Please note there is limited parking for buses. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 709 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
E
Enid • couple • us
8
2026-07-22 • via Nuitee
V
Vaniesha • solo_traveller • us
9
2026-07-14 • via Nuitee
H
Heather • couple • us
10
It was a nice weekend away.
Pros:

Nice and clean. Friendly staff and the pool area was nice.

Cons:

Maybe have breakfast run a little later.

2026-07-13 • via Nuitee
D
Daniel • family_with_children • us
8
2026-07-11 • via Nuitee
A
Amy • extended_group • us
8
Lovely hotel in a great location just off the interstate
Pros:

Great location, beautiful views, nice outdoor pool, breakfast was very good.

Cons:

We had 2 tv's in our room, but only 1 remote to control both...very difficult as if you tried to change something on one tv it would change something on the other tv as well

2026-07-11 • via Nuitee
L
Luann • couple • us
3
We got there and we got our room the next morning the shower wasn’t working we had to go down the hall to take one
Pros:

Clean

Cons:

We had to take a shower in another room in the morning and were told that you were the ones who would have to give us a discount because of the inconvenience of the shower not working

2026-07-09 • via Nuitee
C
Carmen • solo_traveller • us
10
Pros:

The location, amenities, and overall facility condition was great for the price.

2026-06-16 • via Nuitee
J
Janice • extended_group • us
7
Pros:

Breakfast was wonderful. However, I don't like the time limits now.

Cons:

I don't believe it is necessary to charge $50 ,per room for things we might purchase during our stay. I wasn't aware of this, and I wasn't pleased

2026-06-15 • via Nuitee
A
AnitaHagins • solo_traveller • us
9
Pros:

The room was spacious, clean and comfortable. Loved the comforter and pillows

Cons:

Our mattress was not comfortable at all. I thought it was just my opinion but my husband can fall asleep anywhere complained about the mattress also. Not hard, not soft just bleh!

2026-06-11 • via Nuitee
K
Kim • couple • us
8
2026-06-08 • via Nuitee
J
Johnson • family_with_children • us
9
Pros:

👍

Cons:

N/A

2026-06-01 • via Nuitee
D
Daniel • solo_traveller • us
9
2026-05-29 • via Nuitee
J
Johnson • family_with_children • us
10
2026-05-20 • via Nuitee
Q
Quintanilla presidente • couple • us
9
2026-05-19 • via Nuitee
S
sequeira • solo_traveller • us
10
2026-05-15 • via Nuitee
M
Michelle • family_with_children • us
10
2026-04-27 • via Nuitee
G
George an Faith • family_with_children • us
10
2026-04-09 • via Nuitee
W
Wallace • couple • us
8
Overall clean and quiet.
Pros:

Right off the interstate!

Cons:

Sometimes there was no one manning the front desk.

2026-03-30 • via Nuitee
S
Scott • extended_group • us
8
2026-03-24 • via Nuitee
W
Wayne • couple • us
8
Pros:

The staff was very accommodating and moved us to a handicap room after our first night.

Cons:

N/A

2026-03-23 • via Nuitee