Best Western Bend North

Hotels
•
Best Western
7.7 (476 reviews)
20615 Grandview Dr , Bend , US
+1 541-317-8500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast (many mentions of fresh choices and excellent coffee)
Clean rooms reported by multiple guests
Convenient location near dining, gas, shopping and workplaces
Friendly/helpful staff in several instances
Good parking and attractive outdoor/yard area
Reasonable value for the price
Cons:
Inconsistent service — some front-desk staff described as rude or unhelpful
Dirty common-area floors reported and at least one spider sighting in lobby
Some rooms/show property feel dated; occasional uncomfortable beds
Gym lacks lighter free-weight options
No elevator (mentioned by one guest) and door gaps letting in light/noise
Occasional plumbing issues noted (guest comment about toilet clogs)

Categories

Cleanliness
7.2
Generally reported as clean in many reviews, but multiple complaints about dirty common-area floors, a spider sighting in the lobby, and occasional bedding/door issues.
Service
7.8
Mostly friendly and helpful staff cited several times, though some guests reported rude or unhelpful front-desk interactions and slow/check-in issues.
Location
8.5
Frequently praised — convenient for work, near dining, gas and shopping; noted as good for truck drivers and with adequate parking.
Room Quality
7.1
Rooms often called clean and comfortable with good beds, but some guests reported uncomfortable mattresses, door gaps letting light/noise in, and an overall dated feel.
Amenities
7.6
Breakfast and yard receive positive mentions and gym is available, but fitness options are limited (heavy free weights) and lack of elevator noted by some.
Value for Money
7.9
Several guests said the hotel was a good value for the price; adequate for a place to sleep though some expect upgrades for greater comfort.
Food and Beverage
7.7
Breakfast is often called good/fresh with excellent coffee by many, but a few guests found the selection limited or the coffee/creamer quality lacking.
Overall Experience
7.8
Generally positive stays with clean rooms, good breakfasts and friendly staff balancing a few notable negatives (service inconsistencies, dated areas, occasional pests).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
This Holiday Inn is conveniently situated just off US-97, a short distance from Bend, Oregon, making it an ideal choice for both leisure and business travelers.

Modern Amenities
Guests can enjoy a complimentary breakfast each morning and make use of the fitness center, indoor pool, and hot tub during their stay. The rooms are well-equipped with cable TV, free Wi-Fi, a refrigerator, and a microwave for added convenience.

24-Hour Services
With a round-the-clock front desk, business center, and laundry facilities, guests at Best Western Plus Bend North can rest assured that their needs will be met at any time of the day.

Book your stay at Best Western Plus Bend North now to experience comfort and convenience during your visit to Bend, Oregon.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDM

Location

Guest Reviews

7.7
Based on 476 reviews
Cleanliness: 7.2
Service: 7.8
Location: 8.5
Room Quality: 7.1
Amenities: 7.6
Value for Money: 7.9
Food and Beverage: 7.7
Overall Experience: 7.8
G
Greg • extended_group • us
10
Great place to stay with a great breakfast.
Pros:

The location was great for my job was only 6 minutes away breakfast was good large choice very hot. Coffee was excellent. The beds were pretty comfortable pillows were nice could’ve been a little firmer but having 4 was excellent.

Cons:

Only issue I had was a very large like 2in round brown spider that was walking in the lobby by the elevator when I was going out after I checked in and 1 other guest checking in saw it. But other than that it was great. I do understand the hotel is in high desert and unwanted critters do find there way in no matter what you do.

2026-10-31 • via Nuitee
V
Victor • couple • us
8
It was a good place for the price.
Pros:

In general everything was good,

Cons:

Although I did not try everything, there was nothing I didn't like

2026-10-28 • via Nuitee
D
David • couple • us
5
2026-10-27 • via Nuitee
S
Sara • family_with_children • us
8
Pros:

All the staff were nice, beautiful yard, decent gym breakfast, and yard.

Cons:

The floors in the common areas were very dirty. Wouldn't know unless I had kids what didn't walk or were barefoot.

2026-10-22 • via Nuitee
P
Paul • extended_group • ca
8
2026-10-20 • via Nuitee
P
Plunkett • couple • us
10
Great
Pros:

Breakfast was great. Everything was fresh. Beds were comfortable and everything was clean.

2026-09-17 • via Nuitee
T
Trinity • family_with_children • us
10
Would stay here again !
Pros:

Really pretty scenery and located in a nice part of town near gas and dining and some shopping. Clean and had good breakfast and all the room amenities.

2026-09-14 • via Nuitee
S
safford • couple • us
10
Great place to stay, boy has Bend grown in the last few years!!
Pros:

Great

Cons:

More hot coffee

2026-09-13 • via Nuitee
P
Paula • couple • us
9
2026-09-11 • via Nuitee
A
Ashutosh • couple • ca
10
Gratuitous
Pros:

The location is best for semi truck drivers

Cons:

Everything was perfect

2026-09-10 • via Nuitee
R
Ruthie • couple • us
7
Our stay was comfortable.
Pros:

Clean

Cons:

We could hear the neighbors in the next room. Rooms were divided by a door.

2026-09-10 • via Nuitee
A
Abby • family_with_children • us
8
Pros:

This is a beautiful hotel

Cons:

The beds were so uncomfortable ☹️ I had called a few times regarding an early check in as we were coming to town for a concert that night and wanted to get ready there, the lady I spoke with twice was horribly rude and repeatedly kept telling me there was a $20 early check in fee to which I replied was well worth the early check in... luckily when we arrived early there was a very kind gentleman that was working at the desk and more than happy to help us get checked in early so we could get ready.

2026-09-03 • via Nuitee
T
Thanh Cong • couple • us
1
1/10 score.
Pros:

Breakfast

Cons:

No elevator.
Staff bad attitute.
Very late check in time.
4:00pm, while we are check out before 9 or 10 am.
Make a long waiting line.

2026-08-30 • via Nuitee
R
Robert • couple • us
8
2026-08-29 • via Nuitee
D
Darin • extended_group • us
8
Pros:

Everything was good

2026-08-23 • via Nuitee
S
STEVEN • solo_traveller • us
10
2026-08-19 • via Nuitee
T
Thanh Cong • family_with_children • us
1
2026-08-13 • via Nuitee
M
Michael • couple • us
7
2026-08-13 • via Nuitee
S
Steve • couple • us
5
One night stay
Cons:

I don’t like that the door had gaps in it, and the lights from the hallway shine through and kept me up all night.

2026-08-12 • via Nuitee
K
Ken • couple • us
9
2026-08-08 • via Nuitee