Best Western Bend North

Hotels
•
Best Western
8 (643 reviews)
20615 Grandview Dr , Bend , US
+1 541-317-8500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Dirty rooms
Old carpets
Noisy environment

Categories

Cleanliness
6.96
There were multiple mentions of dirty rooms and towels, which negatively impacted the cleanliness perception.
Service
8.43
Most reviews praised the staff for being friendly and professional, albeit some noted they were not accommodating in certain instances.
Location
7.97
The location was generally convenient, though some concerns about the surroundings were mentioned.
Room Quality
7.42
Mixed feedback with some rooms being spacious and nice, while others were older and had issues like cleanliness and AC problems.
Amenities
8.95
Positive remarks about the pool, hot tub, and breakfast offerings, though some amenities were noted as needing updates.
Value for Money
7.91
For the most part, guests felt they received good value considering the quality and services provided.
Food and Beverage
8.46
The breakfast options received consistent praise, contributing positively to the overall experience.
Overall Experience
7.93
Generally positive experiences reported, although some issues were highlighted regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:31

Property Description

Convenient Location
This Holiday Inn is conveniently situated just off US-97, a short distance from Bend, Oregon, making it an ideal choice for both leisure and business travelers.

Modern Amenities
Guests can enjoy a complimentary breakfast each morning and make use of the fitness center, indoor pool, and hot tub during their stay. The rooms are well-equipped with cable TV, free Wi-Fi, a refrigerator, and a microwave for added convenience.

24-Hour Services
With a round-the-clock front desk, business center, and laundry facilities, guests at Best Western Plus Bend North can rest assured that their needs will be met at any time of the day.

Book your stay at Best Western Plus Bend North now to experience comfort and convenience during your visit to Bend, Oregon.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDM

Location

Guest Reviews

8
Based on 643 reviews
Cleanliness: 6.96
Service: 8.43
Location: 7.97
Room Quality: 7.42
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
P
Plunkett • couple • us
10
Great
Pros:

Breakfast was great. Everything was fresh. Beds were comfortable and everything was clean.

2026-09-17 • via Nuitee
T
Trinity • family_with_children • us
10
Would stay here again !
Pros:

Really pretty scenery and located in a nice part of town near gas and dining and some shopping. Clean and had good breakfast and all the room amenities.

2026-09-14 • via Nuitee
S
safford • couple • us
10
Great place to stay, boy has Bend grown in the last few years!!
Pros:

Great

Cons:

More hot coffee

2026-09-13 • via Nuitee
P
Paula • couple • us
9
2026-09-11 • via Nuitee
A
Ashutosh • couple • ca
10
Gratuitous
Pros:

The location is best for semi truck drivers

Cons:

Everything was perfect

2026-09-10 • via Nuitee
R
Ruthie • couple • us
7
Our stay was comfortable.
Pros:

Clean

Cons:

We could hear the neighbors in the next room. Rooms were divided by a door.

2026-09-10 • via Nuitee
A
Abby • family_with_children • us
8
Pros:

This is a beautiful hotel

Cons:

The beds were so uncomfortable ☹️ I had called a few times regarding an early check in as we were coming to town for a concert that night and wanted to get ready there, the lady I spoke with twice was horribly rude and repeatedly kept telling me there was a $20 early check in fee to which I replied was well worth the early check in... luckily when we arrived early there was a very kind gentleman that was working at the desk and more than happy to help us get checked in early so we could get ready.

2026-09-03 • via Nuitee
T
Thanh Cong • couple • us
1
1/10 score.
Pros:

Breakfast

Cons:

No elevator.
Staff bad attitute.
Very late check in time.
4:00pm, while we are check out before 9 or 10 am.
Make a long waiting line.

2026-08-30 • via Nuitee
R
Robert • couple • us
8
2026-08-29 • via Nuitee
D
Darin • extended_group • us
8
Pros:

Everything was good

2026-08-23 • via Nuitee
S
STEVEN • solo_traveller • us
10
2026-08-19 • via Nuitee
T
Thanh Cong • family_with_children • us
1
2026-08-13 • via Nuitee
M
Michael • couple • us
7
2026-08-13 • via Nuitee
S
Steve • couple • us
5
One night stay
Cons:

I don’t like that the door had gaps in it, and the lights from the hallway shine through and kept me up all night.

2026-08-12 • via Nuitee
K
Ken • couple • us
9
2026-08-08 • via Nuitee
H
Haley • couple • us
2
2026-08-08 • via Nuitee
A
Andrea • couple • us
8
2026-08-07 • via Nuitee
M
Mogenta • Family
6
It was okay for what we needed it for.
Pros:

Our stay was okay, but the hotel is definitely showing its age. While the room was generally clean, the overall property feels dated and could benefit from some renovations and updates.

The service was acceptable, although not particularly memorable. Staff were polite, but the experience lacked the warmth and attentiveness you might expect.

The biggest disappointment was the breakfast. The selection was quite limited, and the quality was average at best. The coffee wasn't great and they didn't have real creamer just Coffee Mate.

Overall, the hotel is adequate if you're simply looking for a place to sleep, but it did not offer the comfort, amenities, or dining experience we were hoping for. With some improvements and upgrades, it could be a much better stay.

2026-08-05 • via Tripadvisor
A
Angela • family_with_children • us
10
Our stay was great!
Pros:

Cleanliness and friendly staff.

Cons:

I would have liked lighter free weight options in the fitness center. The lightest weight was 25 pounds.

2026-08-05 • via Nuitee
N
Nancy • solo_traveller • us
10
2026-08-04 • via Nuitee