Holiday Inn Vienna City by IHG

Hotels
Holiday Inn Hotels & Resorts
8.8 (3179 reviews)
Margaretenstraße 53 , Vienna , at

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Heating issues
Limited amenities

Categories

Cleanliness
8.38
General positive comments about cleanliness, though some rooms had heating issues.
Service
9.35
Many reviews highlight excellent and friendly staff, particularly in assisting guests.
Location
9.39
Repeated mentions of the hotel's convenient location, with access to transportation nearby.
Room Quality
8.34
Rooms are generally comfortable but have occasional issues, such as heating.
Amenities
8.37
Basic amenities reported with some positive mentions, but also some issues with heating and bedding.
Value for Money
8.83
The experience aligns with the pricing, general sentiment supports good value.
Food and Beverage
8.88
Breakfast is often noted to be decent and varied.
Overall Experience
8.85
Predominantly positive feedback, with minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:25

Property Description

Luxurious Accommodation - Enjoy a comfortable stay in air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and coffee/tea facilities. Relax in a private bathroom with a bath tub or shower.

Dining and Entertainment - Indulge in delicious Austrian cuisine at the on-site restaurant or sip on coffee, cocktails, and snacks at the lounge bar. Explore a variety of local wines and enjoy 24-hour room service for ultimate convenience.

Convenient Location - Located near a metro stop, guests have easy access to Vienna's attractions such as Naschmarkt, designer shops, and the State Opera. Explore the city effortlessly with a cycling track right outside the hotel.

Book your stay at Holiday Inn Vienna City for an unforgettable experience!

Important information:

Please note that extra bed rates may vary according to meal options.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 21 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 3179 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
F
Ferit family_with_children tr
9
2026-05-30 via Nuitee
J
Jan family_with_children gb
10
2026-05-29 via Nuitee
F
Fiona solo_traveller ca
8
2026-05-29 via Nuitee
D
Dejan couple ba
4
2026-05-28 via Nuitee
O
orhan solo_traveller tr
10
Tekrar gelirsem burada kalırım
Pros:

Temizlik,sadelik,kahvaltı,personel

Cons:

Tv olanakları kısıtlı

2026-05-28 via Nuitee
A
Amanda solo_traveller gb
10
2026-05-27 via Nuitee
D
Dena couple gb
8
2026-05-27 via Nuitee
B
Büyük solo_traveller tr
9
Pros:

Konumu ve temizliği güzeldi, kahvaltı çeşitliliği güzeldi

Cons:

Odabiraz küçüktü

2026-05-26 via Nuitee
R
Ralf solo_traveller de
7
2026-05-26 via Nuitee
Y
YABE solo_traveller jp
9
2026-05-26 via Nuitee
J
Jaroslav couple cz
9
2026-05-25 via Nuitee
G
George solo_traveller ge
1
2026-05-24 via Nuitee
E
EDUARDO HECTOR couple ar
10
Súper recomendable!!!
Pros:

El buen gusto. La limpieza! La atención excelente del personal!
Queremos destacar muy especialmente la atención de Scarlet, quien estuvo todo el tiempo atenta para hacer de nuestra estadía el mejor momento!
También excelente atención de Elizabeth y Moaz!’
Gracias a ellos nos llevamos hermosos momentos de disfrute!! Súper recomendable! Muchas gracias!!!!

2026-05-24 via Nuitee
M
Michele couple gb
9
Pros:

Nice room, walking distance to city centre, good breakfast and lovely staff

2026-05-21 via Nuitee
C
Charlotte couple de
9
Eine Oase der Ruhe mitten in Wieden - wir haben uns sehr wohl gefühlt.
Pros:

Die Atmosphäre, Sauberkeit und die Lage

Cons:

Es sind kleine Zimmer, aber es ist alle vorhanden und gute eingerichtet

2026-05-21 via Nuitee
V
VLADIMIR family_with_children hu
6
Pros:

The best thing about this hotel is the staff — they are welcoming and friendly. The hotel was quite clean. The bed was comfortable, the water pressure was good, and the breakfast was also good.

Cons:

We stayed in the annex building with a garden view. The room was very old. Having windows facing the courtyard should have meant quiet after 10 p.m., but not all guests understood this, even when the hotel staff asked them to be quiet. There was nothing extra in the room: no wide range of bathroom amenities, no slippers, and no bathrobes.

2026-05-21 via Nuitee
V
VICTOR MANUEL solo_traveller mx
9
buen lugar y ambiente
Pros:

amabilidad

2026-05-20 via Nuitee
L
LAURA solo_traveller es
10
Excelente en todo.
Pros:

La atención del personal que trabaja allí es maravillosa.
Siempre dispuesta a ayudar, y con una sonrisa a cualquier hora.

Cons:

No hay nada que no me gustará

2026-05-20 via Nuitee
P
Predrag couple rs
10
2026-05-20 via Nuitee
M
Mehmet Tarık couple au
4
Not good for family .
Pros:

Location is good .

Cons:

Air condition was not work good . It is very bad . Nobody clean my room for 3 days even I said them each day . Terrible .

2026-05-19 via Nuitee