Holiday Inn Vienna City by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.8 (3300 reviews)
Margaretenstraße 53 , Vienna , AT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location within walking distance of major sights
Friendly and helpful staff
Good, varied breakfast buffet
Comfortable, spacious rooms and beds
Nice inner courtyard and fitness facilities
Clean and well-maintained hotel
Cons:
Parking garage is expensive and entrance can be hard to find
Occasional check-in/key mix-up reported (isolated)
Minor room maintenance issue (wobbly shower fitting)
One report of booking price/person discrepancy

Categories

Cleanliness
8.5
Multiple reviews explicitly note cleanliness ("Limpieza", "lækert rent"), rooms described as tidy and comfortable; no major cleanliness complaints.
Service
9
Consistently praised staff as friendly and helpful; one isolated check-in/key mistake was promptly rectified and met with an apology.
Location
9.5
Repeated strong positive mentions of central, walkable location near major sights and good public-transport links; views cited as excellent.
Room Quality
8.7
Rooms described as comfortable and spacious with good beds and some pleasant garden views; a minor issue noted about a wobbly shower fitting in one review.
Amenities
8.1
Amenities like a bar, fitness room and attractive inner courtyard are appreciated; parking/garage is useful but noted as pricey and the garage entrance can be hard to find.
Value for Money
8
Several guests felt the stay was good value, though some reported pricing issues (booking charge discrepancies) and the parking cost was seen as high.
Food and Beverage
9
Breakfast buffet repeatedly praised as very good and versatile; hotel restaurant and bar food (e.g., schnitzel) recommended by guests.
Overall Experience
9.6
Overall sentiment across reviews is very positive: friendly staff, excellent location, good breakfast and comfortable rooms lead to a highly satisfactory stay for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Luxurious Accommodation - Enjoy a comfortable stay in air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and coffee/tea facilities. Relax in a private bathroom with a bath tub or shower.

Dining and Entertainment - Indulge in delicious Austrian cuisine at the on-site restaurant or sip on coffee, cocktails, and snacks at the lounge bar. Explore a variety of local wines and enjoy 24-hour room service for ultimate convenience.

Convenient Location - Located near a metro stop, guests have easy access to Vienna's attractions such as Naschmarkt, designer shops, and the State Opera. Explore the city effortlessly with a cycling track right outside the hotel.

Book your stay at Holiday Inn Vienna City for an unforgettable experience!

Important information:

Please note that extra bed rates may vary according to meal options.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 3300 reviews
Cleanliness: 8.5
Service: 9
Location: 9.5
Room Quality: 8.7
Amenities: 8.1
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.6
C
charlotte • couple • gb
9
We stay here each and always enjoy our stay.The staff are very friendly.
2026-10-31 • via Nuitee
P
Pavel • family_with_children • cz
10
2026-10-31 • via Nuitee
A
Aleksandr • family_with_children • hu
9
Great choice
Pros:

Great location, nice family room layout.
The garage is pricy but very useful.
Good breakfast with few enough choices.

2026-10-30 • via Nuitee
I
Istvánné • family_with_children • hu
9
Pros:

Gyalog és tömegközlekedés segítségével könnyen elérhetők a város nevezetességei. Semmiféle zaj nem hallatszott be az utcáról. Nagyon jó a svédasztalos reggeli, és éttermi szolgáltatás is van.

2026-10-30 • via Nuitee
K
Katalin • family_with_children • hu
10
Pros:

Kellemes környezet, jó közlekedés, csodás éttermek.

Cons:

Ilyen nem volt.

2026-10-29 • via Nuitee
A
Alice • couple • se
9
2026-10-28 • via Nuitee
J
Jakob Kohlbauer • family_with_children • at
8
2026-10-28 • via Nuitee
H
Harald • solo_traveller • at
7
2026-10-27 • via Nuitee
A
Angelika • family_with_children • de
9
Insgesamt ein komfortabler Aufenthalt mit äußerst gastfreundlichem Hotelpersonal!
Pros:

Die Barkarte mit kleinen Preiswürdigen Speisen incl. äußerst aufmerksamen Service haben wir gerne genutzt. Frühstück vielseitig, auch als Beunch geeignet.
Diverse Aufenthalts- und Arbeitsmöglichkeiten im Hotel sehr komfortabel; ebenso Fitnessraum und schöner Innenhofgarten.

Cons:

Vorab- Info über die Lage der sehr schwer zu findenden Garagenzufahrt wäre gut gewesen.
Direkt vor dem Hoteleingang ist nur ein schmaler Gehsteig, dann kommt ein Radweg, auf dem auch Scooter permanent in hoher Geschwindigkeit vorbeirasen. Das birgt Gefahren, insb. bei Taxi- An-/ und Abfahrten.

2026-10-25 • via Nuitee
H
Har Even Levy • family_with_children • il
9
2026-10-25 • via Nuitee
T
ts.tsvetomir • family_with_children • bg
10
Good value for what you pay
Pros:

We liked the breakfast. The room was big. Beds were comfortable.

Cons:

n. a.

2026-10-24 • via Nuitee
M
Manfred • family_with_children • at
9
2026-10-23 • via Nuitee
L
Lev • family_with_children • il
10
Pros:

Everything

2026-10-23 • via Nuitee
P
PietEF63 • family_with_children • de
5
2026-10-23 • via Nuitee
H
Henk • couple • nl
8
goed
Pros:

personeel

Cons:

parkeergarage

2026-10-22 • via Nuitee
R
RAMON • family_with_children • mx
10
Excelente
Pros:

La recepción de la chica, muy amable y atenta. Muy bien

Cons:

Todo bien

2026-10-21 • via Nuitee
G
Genelisa • family_with_children • ie
8
My stay
Pros:

It was very good access to the city, the hotel was good staff was very friendly even though on our first day of arrival the receptionist gave us a wrong key and room there was already people in it, it was rectified straight away and very apologetic, but coming from a long flight and haven't slept properly is just a bit annoying, though despite that our whole stay was good

Cons:

Only the mistake of key was given but other than that it was good

2026-10-20 • via Nuitee
N
NONG • family_with_children • cn
10
Pros:

地理位置很好,楼下不远有超市、餐厅,离卡尔教堂等步行不算远。前台服务员不错,帮我们办理了提前入住。

Cons:

没有。

2026-10-18 • via Nuitee
E
Elena • family_with_children • md
9
Sejur bun, personal amabil.
Pros:

Totul a fost conform așteptărilor. Locația bună. personal amabil

Cons:

Micul dejun se poate de îmbunătățit. Prețul care a fost stabilit pe booking nu a fost real. Am selectat pentru 3 maturi și 1 copil, dar cu același preț ni s-a luat pentru 2 maturi și 1 copil. Pentru a 4-a persoană s-au mai luat bani.

2026-10-18 • via Nuitee
M
Michael • couple • nl
9
Bijzonder aangenaam verblijf op uitstekende locatie: voor herhaling vatbaar
Pros:

De rustige kamer met uitzicht op de tuin. De locatie: om de hoek bus naar Hauptbahnhoff, op loopafstand van het centrum en alle bezienswaardigheden, op loopafstand van de Mariahilferstrasse met heel veel winkels, prima restaurants in de buurt.

2026-10-18 • via Nuitee