Holiday Inn Express & Suites Ghent by IHG

Hotels
•
Holiday Inn Express
8.3 (1517 reviews)
Akkerhage 2 , Ghent , be

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Good value for money
Cons:
Limited breakfast options
Inconvenience with parking fees
Amenities lacking in some areas

Categories

Cleanliness
8.63
Generally praised for cleanliness, with specific mentions of clean rooms and facilities.
Service
8.6
Staff friendliness is highlighted positively, maintaining a standard quality for this hotel tier.
Location
8.14
Location is a bit far from the city center, but reasonable for the price.
Room Quality
8.59
Rooms are described as spacious and comfortable, meeting expectations.
Amenities
7.62
Some amenities are lacking, with missing items noted in reviews, but overall adequate.
Value for Money
8.58
Good value considering room quality and overall experience.
Food and Beverage
7.63
Breakfast options were noted as limited and some items not satisfactory.
Overall Experience
8.6
Overall enjoyable experience with minor issues that didn't significantly detract.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:08

Property Description

Modern Comforts: Enjoy spacious rooms with free hot breakfast and WiFi at our hotel near the E17 motorway.

Sustainability Focus: Stay at a sustainable choice in Gent with charging stations for electric vehicles.

Convenient Location: Explore Ghent's historical city center easily with nearby public transportation options.

Book your stay at Holiday Inn Express & Suites Ghent now for a blend of comfort and convenience!

Important information:

The White Rabbit Restaurant is open from Monday to Thursday from 18:00 until 21:30.

The Lobby bar is open daily from 08:00 until 23:00 hours.

If you require a baby cot, you must notify the property before your arrival. Contact details appear on the booking confirmation issued by this site.

Please note that pets are allowed, a deep cleaning fee of EUR 30 per night applies.

Please note that city tax only needs to be paid by guests of 18 years and older.

On-site private parking is available for EUR 19 per day. Parking spaces cannot be reserved in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1517 reviews
Cleanliness: 8.63
Service: 8.6
Location: 8.14
Room Quality: 8.59
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
O
Orlando • solo_traveller • br
8
Muito boa opção
Pros:

Funcionários atenciosos, ótimo café da manhã. Excelente chuveiro com box fechado. Tem estacionamento coberto.

Cons:

Apesar de bem localizado, está perto da Rodovia e o barulho me incomodou um pouco..Talvez a posição do nosso quarto que era no final do corredor (na esquina), não tenha colaborado muito.

2026-07-04 • via Nuitee
S
Sander • solo_traveller • nl
6
Brandalarm alsof het de normaalste zaak van de wereld was !!!
Pros:

Gewoon de standaard verwachti ng van een hotel.

Cons:

Hotel staat met meerdere hotels op een terrein, auto's rijden tot diep on de nacht tot aan de ingang over een klinkerweg(zelf 2x met piepende banden de bocht om) van 2 Hotels.
De Hotels hebben zo'n batterij aan Airco's hangen dat je zelfs met de ramen dicht nog gek wordt van het geluid. Toen we eindelijk een beetje in slaap waren werden we gewekt door het brandalarm(uiteindelijk geen brand maar stoom van het douchen zeiden ze later(geen rookmeldrs in de badkamers trouwens, alle gasten om 7.30 naar buiten, maar dit was de grootste aanfluiting, ik denk dat in Nederland de boel dicht had gemoeten omdat er niet 1 personeelslid was die uberhaubt wist wat te doen!!! En pas buiten kwam er personeel na 10min. vertellen dat er niks aan de hand was, bij het evacueren GEEN personeel gezien. Bhv cursussen kennen ze denk ik niet in Gent. Werdt allemaal een beetje gebagataliseerd.
Toen we nadat uiteindelijk het alarm uit was toch maar even naar de kamer om nog ff te liggen en te douchen. Zag ik bij de wastafel de electradraden gewonn los om de Sifon liggen.
Na dit al(hopende dat we een beetje uitgerust zouden zijn. Weer door met de zware autorit, die we 2x extra hebben onderbroken i.v.m. vermoeidheid.
Alles werd een beetje afgehandeld zo van Tja......

2026-07-04 • via Nuitee
I
Ines • couple • fr
8
Très bien
Pros:

Tout

Cons:

L’alarme incendie a 7h

2026-07-04 • via Nuitee
M
Mazelis • solo_traveller • ie
10
2026-07-04 • via Nuitee
T
TEKİN ERDİL • solo_traveller • tr
8
2026-07-03 • via Nuitee
F
francisco angel • family_with_children • es
8
2026-07-02 • via Nuitee
A
Adlise • solo_traveller • us
8
2026-07-01 • via Nuitee
R
Robyn • solo_traveller • au
9
Pros:

Comfortable, great staff

Cons:

Was further from Ghent than we thought, had to get Taxis in & out

2026-06-30 • via Nuitee
T
Tolga • family_with_children • tr
10
Fayda maliyet öteki hatta faydası maliyetinin üzerinde Gent e tekrar gelirsem düşünmeden kalacağım bir yer
Pros:

Aradığım herşey var otopark ,aile için uygun oda nezih bir bar güleryüzlü çalışanlar ❤️

Cons:

.

2026-06-30 • via Nuitee
G
Geneva • solo_traveller • us
10
Pros:

Staff incredibly friendly and accommodating. Breakfast included with a lot of fresh, healthy options. Water refill stations available.

Cons:

Bed was too firm for my liking. Bathub/shower was very deep. I almost slipped getting out of the tub because the tub wall was so high. Also, the shower door was non existent so water would get all over the floor when one would shower.

2026-06-30 • via Nuitee
C
Clara • couple • de
10
2026-06-29 • via Nuitee
P
Patric • solo_traveller • de
8
2026-06-29 • via Nuitee
M
Marian • couple • be
9
2026-06-29 • via Nuitee
C
Chantal • family_with_children • nl
8
Prima en net hotel, goed uitgangspunt voor trip naar Gent, Brugge en Belgische kust.
Pros:

De service na een probleem met de airco, het werd snel en goed opgelost. Wat ons opviel was de vriendelijkheid van het personeel bij het ontbijt. En de keuze en kwaliteit van het ontbijt waren goed.

Cons:

De airco op onze kamer maakte veel lawaai en werkte niet. Het personeel moet dit zelf ook gemerkt hebben op deze tropische dag, onze eerste nacht was erg oncomfortabel. Maar het werd goed opgelost.
Het hotel mag wat gezelliger aangekleed worden.

2026-06-28 • via Nuitee
C
Christine • solo_traveller • de
7
Pros:

Das Frühstück war gut.

Cons:

Der Safe in unserem Zimmer war defekt. Der Techniker kam zwar sofort musste aber feststellen das er mit Ersatzbatterieen nicht weiter kam. Er wollte sich darum kümmern. Der Safe war am Ende nicht repariert. Wir wurden aber weder darüber informiert noch wurde sich entschuldigt.

2026-06-28 • via Nuitee
B
Bruel • couple • nl
7
2026-06-28 • via Nuitee
H
Helen • family_with_children • se
8
2026-06-28 • via Nuitee
B
Buss • solo_traveller • de
9
2026-06-28 • via Nuitee
R
Roger • solo_traveller • be
10
2026-06-28 • via Nuitee
J
John • family_with_children • gb
10
2026-06-27 • via Nuitee