Holiday Inn Guatemala by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9 (1357 reviews)
1 Avenida 13-22, Zona 10 , Guatemala , gt

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Noise from other guests
Issues with food quality
Higher price point

Categories

Cleanliness
8.58
Most reviews mention the hotel is clean, although some concerns about cleanliness are noted.
Service
9.55
The majority of guests praised the friendliness and helpfulness of the staff.
Location
9.59
The location is frequently highlighted as a strong point, with close proximity to various attractions.
Room Quality
9.04
Rooms are described as comfortable and well-maintained, with some minor concerns.
Amenities
9.07
The amenities, including the pool and general offerings, received positive remarks.
Value for Money
8.53
Although some found the hotel to be on the expensive side, others felt it matched the quality.
Food and Beverage
8.08
Reviews noted that breakfast options could be improved and there are some negative comments on food quality.
Overall Experience
9.55
Overall, guests reported a very positive experience, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:04

Property Description

Luxurious Accommodations
Holiday Inn in the vibrant Zona 10 district of Guatemala offers elegant rooms with modern amenities, including flat-screen TVs and complimentary toiletries. Some rooms even feature iPod docks for added convenience.

Dining and Entertainment
Guests can indulge in a variety of dining options, from the on-site restaurant and bar to the nearby eateries. Additionally, the property offers vending machines for quick snacks and drinks, ensuring you're never far from refreshment.

Convenience and Comfort
With free WiFi, an outdoor pool, fitness center, and meeting facilities, Holiday Inn caters to both leisure and business travelers. Take advantage of luggage storage, tour assistance, and complimentary parking for a stress-free stay.

Book your stay at Holiday Inn Guatemala now and experience the perfect blend of comfort and convenience during your visit to Guatemala City.

Important information:

Please note:
- The property is in the process of remodeling their rooms, for this reason, the allocation of your room may vary.

- From March 18th to June 23rd, 2024, we will be remodeling the restrooms on the third floor. We do apologize for any inconvenience this may cause. We are working to make your stay better.

- From November 15th, 2023, to February 10th, 2024, we will be remodeling the restrooms from the main lobby. We do apologize for any inconvenience this may cause. We are working to make your stay better.

- An additional $20 surcharge will apply from the third person to stay in any room type.

- Breakfast prices:

Dollars
Adults: $17 + 10% de servicio
Kids: $9 + 10% de servicio


Quetzales
Adults: Q137.70 + 10% de servicio
Kids: $72.90 + 10% de servicio
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1357 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
R
reyes gudiel • solo_traveller • gt
10
Pros:

Excelente servicio

Cons:

Todo estuvo bien

2026-07-18 • via Nuitee
M
Manuel • solo_traveller • sv
8
Pros:

excelente ubicacion

Cons:

gimnasio muy pequeno

2026-07-18 • via Nuitee
N
Nikola • couple • sk
10
2026-07-17 • via Nuitee
P
Pascal • solo_traveller • ca
10
2026-07-17 • via Nuitee
N
Nassar • solo_traveller • sv
10
2026-07-16 • via Nuitee
A
Astrid • solo_traveller • us
10
Pros:

Excellent everything 10/10

2026-07-16 • via Nuitee
F
Francisco • solo_traveller • do
9
Pros:

Ubicación inmejorable, cerca de los mejores mall, restaurantes a la carta, cafeterías cómo San Martín, comida rapida y vida nocturna. Las habitaciones son grandes con sala, comedor y kitchenet. Los maleteros son excelentes, el personal en general es muy amable. Parada de Pullmantur en el hotel, esto es algo muy conveniente si viajas por tierra a otros países.

Cons:

El desayuno lo considero costoso.

2026-07-14 • via Nuitee
D
David • solo_traveller • gt
9
Pros:

La habitación que me brindaron super bonita y la ducha amplia y el check inn super rápido

Cons:

Que no hay hielo en el nivel

2026-07-13 • via Nuitee
H
Héctor Raúl • solo_traveller • sv
9
2026-07-13 • via Nuitee
L
Luis • couple • hn
10
2026-07-13 • via Nuitee
M
Miguel • solo_traveller • cr
9
bien localizado, limpio con desayuno bueno
Pros:

desayuno muy completo, solamente los meseros muy insistentes en como se paga, se dio la respuesta 3 veces durante el desayuno, tuve que presentar queja, no se puede desayunar en paz

Cons:

entrenar a los meseros del desayuno a no perturbar al cliente

2026-07-13 • via Nuitee
L
Luis • solo_traveller • hn
10
Pros:

The cleanliness of the room and instalations. Excelent service and very responsive staff. Breakfast was very good too many options to have.

2026-07-12 • via Nuitee
M
MARIO ANDRES • family_with_children • co
8
2026-07-12 • via Nuitee
W
Wilsen • solo_traveller • cr
10
2026-07-11 • via Nuitee
D
Darío • solo_traveller • cr
10
Pros:

Todo estuvo muy bien, el personal muy atentos y el hotel está en una excelente ubicación.

Cons:

Nada, todo estuvo genial.

2026-07-08 • via Nuitee
M
Magdalena • solo_traveller • ec
10
Pros:

Todos muy educados y serviciales

2026-07-08 • via Nuitee
E
Eduarda • solo_traveller • br
10
2026-07-06 • via Nuitee
H
Hoefken • solo_traveller • pe
9
2026-07-04 • via Nuitee
P
Pedro • solo_traveller • gt
8
Pros:

La comodidad y la limpieza.

Cons:

El espacio en la habitación es muy pequeño.

2026-07-03 • via Nuitee
L
Luis carlos • solo_traveller • co
10
Gracias
Pros:

Todo

2026-07-03 • via Nuitee