Holiday Inn Guatemala by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9 (1396 reviews)
1 Avenida 13-22, Zona 10 , Guatemala , gt
+502 2421 0000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Noise from other guests
Issues with food quality
Higher price point

Categories

Cleanliness
8.58
Most reviews mention the hotel is clean, although some concerns about cleanliness are noted.
Service
9.55
The majority of guests praised the friendliness and helpfulness of the staff.
Location
9.59
The location is frequently highlighted as a strong point, with close proximity to various attractions.
Room Quality
9.04
Rooms are described as comfortable and well-maintained, with some minor concerns.
Amenities
9.07
The amenities, including the pool and general offerings, received positive remarks.
Value for Money
8.53
Although some found the hotel to be on the expensive side, others felt it matched the quality.
Food and Beverage
8.08
Reviews noted that breakfast options could be improved and there are some negative comments on food quality.
Overall Experience
9.55
Overall, guests reported a very positive experience, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:04

Property Description

Luxurious Accommodations
Holiday Inn in the vibrant Zona 10 district of Guatemala offers elegant rooms with modern amenities, including flat-screen TVs and complimentary toiletries. Some rooms even feature iPod docks for added convenience.

Dining and Entertainment
Guests can indulge in a variety of dining options, from the on-site restaurant and bar to the nearby eateries. Additionally, the property offers vending machines for quick snacks and drinks, ensuring you're never far from refreshment.

Convenience and Comfort
With free WiFi, an outdoor pool, fitness center, and meeting facilities, Holiday Inn caters to both leisure and business travelers. Take advantage of luggage storage, tour assistance, and complimentary parking for a stress-free stay.

Book your stay at Holiday Inn Guatemala now and experience the perfect blend of comfort and convenience during your visit to Guatemala City.

Important information:

Please note:
- The property is in the process of remodeling their rooms, for this reason, the allocation of your room may vary.

- From March 18th to June 23rd, 2024, we will be remodeling the restrooms on the third floor. We do apologize for any inconvenience this may cause. We are working to make your stay better.

- From November 15th, 2023, to February 10th, 2024, we will be remodeling the restrooms from the main lobby. We do apologize for any inconvenience this may cause. We are working to make your stay better.

- An additional $20 surcharge will apply from the third person to stay in any room type.

- Breakfast prices:

Dollars
Adults: $17 + 10% de servicio
Kids: $9 + 10% de servicio


Quetzales
Adults: Q137.70 + 10% de servicio
Kids: $72.90 + 10% de servicio
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GUA

Location

Guest Reviews

9
Based on 1396 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
C
Connor • couple • us
10
2026-08-14 • via Nuitee
H
Hermes E Ramirez • solo_traveller • pa
8
nice stay
Pros:

location and cleaningness

Cons:

all good

2026-08-13 • via Nuitee
Y
Yulibet • solo_traveller • cr
10
2026-08-10 • via Nuitee
R
Rebeca • extended_group • cr
10
Excelente
Pros:

Instalaciones, habitación, desayuno muy variado y bueno.

Cons:

Nada

2026-08-10 • via Nuitee
M
Mendiola • family_with_children • us
8
Pros:

Very clean and nice room

Cons:

Reception people

2026-08-09 • via Nuitee
A
Alex • couple • sv
10
SUPER RECOMENDADO
Pros:

Bueno me gusto la variedad que tenían en el Desayuno muy completo le doy un 10/10, con respecto a la ubicación una zona muy segura y de fácil ubicación 10/10, y la habitación limpia y amplia RECOMIENDO al 100% .
El personal muy atento y volvería a llegar de nuevo.... excelente servicio saludos desde El Salvador...

Cons:

todo estuvo perfecto 10/10

2026-08-08 • via Nuitee
Y
Yendry • solo_traveller • cr
10
Pros:

Que tenía secadora de cabello, aplanchador y la piscina

Cons:

El restaurante un poco costoso

2026-08-07 • via Nuitee
G
Gilbert • solo_traveller • sv
10
2026-08-07 • via Nuitee
S
Shifi • solo_traveller • il
9
2026-08-06 • via Nuitee
L
Luis Andres • solo_traveller • pa
8
2026-08-06 • via Nuitee
G
Greg W • solo_traveller • us
9
Pros:

Well kept facility

Cons:

The shuttle from the airport was not the best. Easier and cheaper to take an Uber.

2026-08-06 • via Nuitee
M
Meghan • family_with_children • ca
10
Pros:

This is the nicest Holiday Inn EVER. Close to the airport, great restaurant, friendly staff, and lovely rooms.

2026-08-05 • via Nuitee
B
Byron • family_with_children • us
2
Do not stay at this hotel if you are a racial minority.
Pros:

Comfortable rooms and facilities.

Cons:

Staff mistreated my wife at the buffet by repeatedly asking her for our room number because they did not believe she was a guest. The questioning appeared to be racially motivated.

2026-08-04 • via Nuitee
C
Claudia • couple • sv
9
2026-08-03 • via Nuitee
L
Luis • family_with_children • gt
7
2026-08-03 • via Nuitee
C
Claudia • extended_group • sv
9
2026-08-03 • via Nuitee
A
Alex • couple • hn
9
Confortable
Pros:

Tirón

2026-08-02 • via Nuitee
J
Josechu • family_with_children • es
9
Buena opción cerca del aeropuerto
Pros:

Amplia habitación y el personal muy amable

Cons:

El desayuno de bufete te dan café de los termos si quieres expreso o capuchino de la máquina que hay en el bufete el primero es gratis el segundo hay que pagarlo. Podrían cobrar 2-3 euros más por habitación y no cobrar un simple café

2026-07-25 • via Nuitee
J
Jorge • solo_traveller • uy
4
Repiten la.maniobra nuevamente
Pros:

Hotel

Cons:

Que es la tercera o cuarta vez que me hacen la misma maniobra ., con el traslado al aerouerto..
Acuerdo un traslado PERSONAL , UN TAXI O REMISE solo para mi...y cuando llega la hora 4 am, resulta que debo irme en un bus lleno de gente, que aveces no están prontos y demoran o pasan por otros hoteles etc.
Yo contrato un trasaldo ipersonal y para su conveniencia me.ponen en bus lleno.

2026-07-22 • via Nuitee
S
Stephannie • solo_traveller • pa
9
Muy Buena
Cons:

El desayuno es muy costoso!

2026-07-22 • via Nuitee