Narita Tobu Hotel Airport

Hotels
8.3 (20000 reviews)
Tokko 320-1 , Narita , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Close to the airport
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Temperature control in rooms

Categories

Cleanliness
7.55
Some guests reported issues with cleanliness, including hair found in the room.
Service
9.05
Staff were reported as very helpful and kind, with positive experiences highlighted.
Location
9.05
Super close to the airport, with free shuttle service praised by multiple guests.
Room Quality
8.05
Rooms were described as spacious and comfortable.
Amenities
8.05
Free shuttle service and proximity to amenities were highlighted.
Value for Money
8.05
Perceived as good value, but some noted sparse offerings.
Food and Beverage
8.05
Breakfast buffet received positive remarks, but could be improved.
Overall Experience
8.55
Overall positive experiences reported by guests, though with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:01

Property Description

Luxurious Amenities
Narita Tobu Hotel Airport offers a range of luxurious amenities, including a fitness centre with a swimming pool, sauna, and hot tub. Guests can relax and rejuvenate after a long day of travel.

Convenient Location
Situated just 10 minutes from Narita Airport via a complimentary shuttle, the hotel provides easy access for travelers. Additionally, it is a short distance from popular attractions such as AEON Shopping Mall and Shinsho-ji Temple.

Culinary Delights
Indulge in a variety of dining options at Narita Tobu Hotel Airport. From buffet meals to a la carte Chinese dishes at Oasis Restaurant, to sophisticated beverages at Compass Rose Tea & Bar Lounge, there is something to satisfy every palate.

Experience luxury, convenience, and exceptional dining at Narita Tobu Hotel Airport. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.3
Based on 20000 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.55
R
Ravshan family_with_children uz
5
2026-07-19 via Nuitee
A
Andrew extended_group gb
10
Exceeded expectations, fantastic value for money and fabulous staff.
Pros:

Friendly, welcoming and great staff. For an airport hotel, it was fanatic.

2026-07-18 via Nuitee
L
Louese solo_traveller au
10
2026-07-18 via Nuitee
F
FRANCISCO couple es
10
Excelente hotel. Volveré a hospedarme en él. Muy recomendable.
Pros:

La ubicación (para el día de vuelta a tu país de origen) es excelente por su cercanía al aeropuerto y, además, el hotel proporciona un servicio de autobús gratuito para traerte del y llevarte al aeropuerto. Las instalaciones muy limpias y ordenadas. Nuestra habitación era muy amplia y con unas vistas excepcionales del paisaje y de una parte de las pistas del aeropuerto. Muy tranquilo y silencioso (apesar de estar junto al aeropuerto). El personal de recepción era muy profesional y todo muy organizado de vista al turista. El desayuno buffet muy bueno y variado. Resaltar, el servicio de masaje (servicio extra) en la habitación muy profesional y de adecuada relación calidad-precio. Volveré siempre que viaje a Japón.

Cons:

No había nada que no nos gustara. Quizá sólo apuntar que el desayuno estaba más dirigido a gustos occidentales y nosotros hubiéramos preferido más productos propiamente japoneses. Por su ubicación, no tenía cerca medios de transporte cercanos para ir en tren (por ejemplo) a Tokio, por lo que había que ir al aeropuerto para poder tomar un tren que te llevara a Tokio. Pero todo bien.

2026-07-18 via Nuitee
L
Laura couple it
2
2026-07-18 via Nuitee
S
Shane couple au
8
Pros:

Very convenient getting to and from the airport. Room was clean and comfortable and good breakfast

2026-07-18 via Nuitee
S
Shaun solo_traveller au
10
2026-07-18 via Nuitee
R
Rebecca family_with_children ca
8
A convenient and spacious place to stay upon arrival or departure in Tokyo
Pros:

Large rooms, convenience store, free buses to the airport and into the town. The sauna and onsen. The size of the rooms were great too.

Cons:

It is definitely dated, and in need of some renovation particularly the carpets and swimming pool. It would be nice if the pool was more kid friendly - toys, slide or something. Otherwise there is really nothing to do at the hotel or the surrounding area with kids. It would be nice if they had some kid activities or at least a play area inside or outside. I understand what we were in Japan but I do feel the foreign language skills of staff could be improved - they are dealing with so many nationalities. At least encourage them to use DeepL for accurate translations.

2026-07-18 via Nuitee
C
CESARPASSION solo_traveller ar
10
Pros:

Miy comodo cerca de Aeropuerto. Con traslado ida y vuelta. Muy comodo.

2026-07-18 via Nuitee
B
Brodie solo_traveller nz
5
Pros:

Free shuttle good location easy check in
Family mart downstairs was great

Cons:

Very dated

2026-07-18 via Nuitee
A
Ana family_with_children br
10
Tudo maravilhoso
Pros:

Quarto amplo e roupa de cama maravilhosa

Cons:

Não gostei do chuveiro e água escorrendo pelo banheiro

2026-07-18 via Nuitee
S
Sarah couple fr
10
Le meilleur hotel que nous avons fait, nous reviendrons pour sur
Pros:

L'hôtel est si peu cher pour sa qualité et son service, les chambres sont si spacieuses, les lits confortables, les équipements de l'hôtel sont top, des magasins sont directement à l'intérieur pour vos derniers achats, le restaurant à l'air top mais nous n'avons pas pu y aller par soucis de timing. La navette est très pratique et gratuite, nous avons pu aller en bus dans un centre commercial et etre ramené à l'hotel gratuitement, pareil pour aller à l'aéroport nous avons été conduit par une navette gratuitement donc c'est un gros plus.

Cons:

Je n'ai rien à reprocher à l'hotel il repondait à toute mes demandes, par contre il faut savoir qu'il est très excentré donc c'est à prevoir à la toute fin du voyage.

2026-07-18 via Nuitee
D
Damjan solo_traveller si
7
Pros:

Info provided upon bookin, efficient check-in and check-out, sky bar, good brakfast, airport shuttle bus

Cons:

Dated, dirty rooms.

2026-07-18 via Nuitee
M
Menuka solo_traveller lk
10
2026-07-18 via Nuitee
L
Lital family_with_children il
8
2026-07-18 via Nuitee
R
Richard solo_traveller us
10
Pros:

Shuttle was easy and convenient. The breakfast was excellent, with a large selection of Japanese and western choices.

2026-07-18 via Nuitee
M
Margaret couple au
10
Very central
Pros:

Very clean

Cons:

N/A

2026-07-18 via Nuitee
U
Urantugs solo_traveller mn
7
Pros:

Location

Cons:

Not enough space shuttle bus

2026-07-18 via Nuitee
J
JRooney solo_traveller ca
8
Pros:

Proximity to airport and convenience of shuttle and walkability to this hotel. Lived having a convenience store in the hotel.

2026-07-18 via Nuitee
J
Jia Rung family_with_children tw
9
2026-07-18 via Nuitee