Narita Tobu Hotel Airport

Hotels
8.3 (20000 reviews)
Tokko 320-1 , Narita , jp

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Close to the airport
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Temperature control in rooms

Categories

Cleanliness
7.55
Some guests reported issues with cleanliness, including hair found in the room.
Service
9.05
Staff were reported as very helpful and kind, with positive experiences highlighted.
Location
9.05
Super close to the airport, with free shuttle service praised by multiple guests.
Room Quality
8.05
Rooms were described as spacious and comfortable.
Amenities
8.05
Free shuttle service and proximity to amenities were highlighted.
Value for Money
8.05
Perceived as good value, but some noted sparse offerings.
Food and Beverage
8.05
Breakfast buffet received positive remarks, but could be improved.
Overall Experience
8.55
Overall positive experiences reported by guests, though with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:01

Property Description

Luxurious Amenities
Narita Tobu Hotel Airport offers a range of luxurious amenities, including a fitness centre with a swimming pool, sauna, and hot tub. Guests can relax and rejuvenate after a long day of travel.

Convenient Location
Situated just 10 minutes from Narita Airport via a complimentary shuttle, the hotel provides easy access for travelers. Additionally, it is a short distance from popular attractions such as AEON Shopping Mall and Shinsho-ji Temple.

Culinary Delights
Indulge in a variety of dining options at Narita Tobu Hotel Airport. From buffet meals to a la carte Chinese dishes at Oasis Restaurant, to sophisticated beverages at Compass Rose Tea & Bar Lounge, there is something to satisfy every palate.

Experience luxury, convenience, and exceptional dining at Narita Tobu Hotel Airport. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.3
Based on 20000 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.55
R
Ronald • solo_traveller • us
9
2026-06-14 • via Nuitee
A
Akshaan • family_with_children • in
10
Amazing transit hotel
Pros:

Everything, the rooms were very good

Cons:

Location, convenient only as a transit hotel, though they were giving bus services to locations like Aeon mall Narita but they are not as frequent

2026-06-13 • via Nuitee
J
Janelle • family_with_children • us
9
Great location. Cheap stay.
Pros:

I loved how close it was to the airport. We arrived in the evening after a long flight from the US to Tokyo. It was easy to find the shuttle that took us over to the hotel. Check in was easy. There was a food mart that had many easy options to buy after a long flight. The next day, we were able to follow the path to terminal 3 and arrived in 10 minutes. It was super easy to get over and to check in for our flight.

Cons:

It is an older hotel, but honestly, it was perfect for what we needed. I don't think I really have much negatives to say since we were only there for a few hours. It is probably not great for longer stays.

2026-06-13 • via Nuitee
J
Jie • family_with_children • us
10
2026-06-13 • via Nuitee
M
MEIYING • solo_traveller • tw
10
Pros:

Wonderful staying, it has 24 hrs family market in 1 floor.

2026-06-13 • via Nuitee
S
SHUJI • extended_group • jp
7
2026-06-13 • via Nuitee
K
Karen • solo_traveller • jp
5
2026-06-13 • via Nuitee
Y
Yuta • couple • jp
4
空港近くで比較的安く泊まれるのはいいが、水周りはさすがに改善して欲しい
Pros:

空港から近い、スタッフの対応は良い、シャトルバスも助かる。

Cons:

水周りが汚い、常に生乾きの臭いがする

2026-06-13 • via Nuitee
D
de Castella • solo_traveller • au
8
Pros:

Great food - desserts amazing! Great chef prepared food.
Lovely clean room and good pillows

Cons:

Was.not sure about buffett cost till after eating
Excellent quality food

2026-06-13 • via Nuitee
M
Maria Antonette • extended_group • jp
9
Its nice and comfortable i hope the bath rooms will discinfect it properly. But total
Pros:

Every thing ok but it is good if there is free mineral water on the first day 😊

Cons:

On my first day the bath is a little bit smelly .

2026-06-13 • via Nuitee
C
chin • extended_group • my
8
2026-06-13 • via Nuitee
H
Huei Chieh • family_with_children • tw
2
老舊，髒，臭
Pros:

早餐好，服務人員熱心親切

Cons:

房間設施

2026-06-13 • via Nuitee
K
Katsiaryna • family_with_children • gb
8
Very polite staff, good value, very clean, comfortable beds, excellent breakfast
Pros:

Very polite staff, good value, very clean, comfortable beds, excellent breakfast

2026-06-13 • via Nuitee
K
KAM CHUEN • solo_traveller • hk
1
Pros:

None

Cons:

員工服務

2026-06-13 • via Nuitee
J
john • couple • au
8
Brief and adequate
Pros:

Close to Narita

Cons:

Didn’t know about the shuttle bus

2026-06-13 • via Nuitee
J
joseph • family_with_children • us
10
Great airport hotel
Pros:

Hotel had shuttle bus from the airport - pick up location #25. Nice sized room and a good dinner buffet. Hotel also has a FamilyMart and a pharmacy onsite for last day shopping.

2026-06-13 • via Nuitee
K
Kristylee • family_with_children • au
8
2026-06-13 • via Nuitee
M
Miguel • solo_traveller • mx
10
Vacaciones Japon 2026
Pros:

Excelente hotel muy cerca del aeropuerto, cuenta con autobús que te lleva a la terminal 1 y 2 en diferentes horarios, dentro del hotel se tiene Farmacia, Tienda de Souvenirs y un Family Mart, el buffet es muy amplio y variado, las habitaciones son muy amplias y cómodas.

Cons:

Que en todo el hotel solo cuentan con una báscula para pesar maletas y en ocasiones te tienes que esperar para usarla, también la maquina que ayuda a compactar artículos solo hay 1 y a veces hay que hacer fila por la demanda que tiene.

2026-06-13 • via Nuitee
M
Masatoshi • couple • jp
7
このホテルに決めてよかった。
Pros:

飛行機着陸が見えて、景色もよかつた。２００V対応のプラグの機器があり、１００Vのコンセントが接続できなくて困っつていたが変換プラグを貸していただき助かりました。

Cons:

特にありません

2026-06-13 • via Nuitee
R
Rie • family_with_children • jp
4
Never again
Pros:

Close proximity to the airport

Cons:

Long wait to check-in. It seemed there weren’t enough staff! I waited for more than 30min to check in. :(

2026-06-13 • via Nuitee