Narita Tobu Hotel Airport

Hotels
8.3 (20000 reviews)
Tokko 320-1 , Narita , jp

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Close to the airport
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Temperature control in rooms

Categories

Cleanliness
7.55
Some guests reported issues with cleanliness, including hair found in the room.
Service
9.05
Staff were reported as very helpful and kind, with positive experiences highlighted.
Location
9.05
Super close to the airport, with free shuttle service praised by multiple guests.
Room Quality
8.05
Rooms were described as spacious and comfortable.
Amenities
8.05
Free shuttle service and proximity to amenities were highlighted.
Value for Money
8.05
Perceived as good value, but some noted sparse offerings.
Food and Beverage
8.05
Breakfast buffet received positive remarks, but could be improved.
Overall Experience
8.55
Overall positive experiences reported by guests, though with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:01

Property Description

Luxurious Amenities
Narita Tobu Hotel Airport offers a range of luxurious amenities, including a fitness centre with a swimming pool, sauna, and hot tub. Guests can relax and rejuvenate after a long day of travel.

Convenient Location
Situated just 10 minutes from Narita Airport via a complimentary shuttle, the hotel provides easy access for travelers. Additionally, it is a short distance from popular attractions such as AEON Shopping Mall and Shinsho-ji Temple.

Culinary Delights
Indulge in a variety of dining options at Narita Tobu Hotel Airport. From buffet meals to a la carte Chinese dishes at Oasis Restaurant, to sophisticated beverages at Compass Rose Tea & Bar Lounge, there is something to satisfy every palate.

Experience luxury, convenience, and exceptional dining at Narita Tobu Hotel Airport. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.3
Based on 20000 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.55
B
Banu family_with_children de
7
Pros:

Shuttle service to airport

2026-07-04 via Nuitee
C
ChieKeat PANG couple sg
10
2026-07-04 via Nuitee
T
Tatiana extended_group pt
7
2026-07-04 via Nuitee
M
Michael solo_traveller au
7
Comfortable and services a purpose as a transit hotel
Pros:

Good location for the airport and a great shuttle bus system. The breakfast was also nice. Handy having a convenance store onsite.

Cons:

They charge you for the pool and the gym separately, and it’s expensive. It’s a little tired.

2026-07-04 via Nuitee
T
Tony Gadate solo_traveller au
8
Good value hotel
Pros:

Shuttle bus to and from airport
Shops within the hotel complex

Cons:

Location

2026-07-04 via Nuitee
M
Maximilian family_with_children us
9
2026-07-04 via Nuitee
J
Jeffrey Thomas solo_traveller us
9
Short walk to comfortable hotel
Pros:

A 5 minute walk from terminal 3.

Cons:

A very popular hotel with lots of travelers with enormous amounts of luggage, making it challenging to use their free shuttle. However, the short walk was doable as I only had a backpack.

2026-07-04 via Nuitee
J
Jerry solo_traveller us
8
2026-07-04 via Nuitee
Y
YING CHEN family_with_children tw
10
2026-07-04 via Nuitee
D
David solo_traveller us
9
2026-07-04 via Nuitee
L
Leisa family_with_children nz
10
2026-07-04 via Nuitee
R
Renato Tadao family_with_children br
10
2026-07-04 via Nuitee
N
Nick solo_traveller au
9
Pros:

Convenient shuttle bus. Good convenience store. Adequate room. Great price.

Cons:

Slightly dated. Pillows not great.

2026-07-04 via Nuitee
I
Ivan family_with_children es
8
Cómoda
Pros:

Habitaciones amplias y cómodas

Cons:

Cierre demasiado pronto el restaurante para las cenas

2026-07-04 via Nuitee
J
Jill solo_traveller nz
10
Pros:

Just like a western hotel, same size for family of 4 with 2 double beds and bathroom. We stayed our first night in Japan as our flight arrived 8pm. Excellent buffet breakfast with so many choices, western and Asian. Kids were very happy.

2026-07-04 via Nuitee
G
Gerard couple au
8
The hotel was great for the what we needed
Pros:

Close to airport and the free shuttle to airport and Mall an train station

Cons:

It was ok

2026-07-04 via Nuitee
N
Nir couple il
8
Good value
Pros:

Nice place, great location

Cons:

Breakfast…

2026-07-04 via Nuitee
A
Alex solo_traveller hk
6
2026-07-04 via Nuitee
S
SUEKO solo_traveller jp
8
Pros:

4人部屋で泊まれた。

Cons:

特にない

2026-07-04 via Nuitee
F
Funatsu solo_traveller jp
5
新館にすればよかったです
Pros:

コンビニが大きくなって便利になった。

Cons:

本館宿泊で低価格だったので印象はそれなり。
壁紙の割れ、破れが気になった。
トリプルベッドで予約して、ダブル2+シングル1と案内にあったが、シングル1はソファベッドだった。エキストラベッドと書いてくれた方が正直だったと思います。
シャワーはOK、下の蛇口から湯といっしょに白いゴミがたくさん出て排水口に詰まった。清掃に気をつけていただけるようフロントにお願いした。
 その他は特に問題なし。

2026-07-04 via Nuitee