Holiday Inn Newport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (1096 reviews)
The Coldra , Newport , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Outdated room decor
High breakfast price
Issues with amenities

Categories

Cleanliness
8.21
Multiple reviews highlight cleanliness, but some mention minor maintenance issues.
Service
8.68
Staff friendliness was repeatedly praised across reviews despite some negative mentions.
Location
9.22
The location was positively mentioned in multiple reviews as convenient and ideal.
Room Quality
7.67
Some rooms are clean and spacious, but others are outdated and require renovation.
Amenities
7.2
Amenities received mixed reviews; some issues with heating and a lack of internet.
Value for Money
7.16
Concerns about the price of breakfast and overall value relative to room rates.
Food and Beverage
7.71
Breakfast was noted as high-priced, but the quality of meals was appreciated.
Overall Experience
8.18
The overall experience was generally positive, despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:27

Property Description

Convenient Location
Located just off junction 24 of the M4, Holiday Inn Newport offers easy access to Bristol and Cardiff, making it an ideal choice for travelers looking to explore the area.

Modern Amenities
With free WiFi, en-suite bathrooms, and flat-screen cable TVs in every room, guests can enjoy a comfortable stay with all the necessary conveniences at their fingertips.

Dining and Event Options
Unwind at Harpers Bar, indulge in freshly-prepared cuisine at Harpers Restaurant, and take advantage of extensive meeting facilities for up to 500 people, making it perfect for both leisure and business travelers.

Book your stay at Holiday Inn Newport now for a memorable experience!

Important information:

Pets are not allowed, but guide dogs are welcome. Please call the hotel directly to confirm.

The free WiFi offers speeds up to 1Mbps. A faster connection of up to 5Mbps is available for GBP 5 per 24 hours.

Car parking is complimentary for residents. The pool is used for private hire on certain days and evenings, please contact reception for details, we apologize for the inconvenience.

For guests wishing to pay their bill with cash, a valid credit card will also be required and will be checked on arrival.

When booking more than 6 rooms a 50% deposit of the total booking amount is required at the time of booking. Different policies and additional supplements may also apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

8
Based on 1096 reviews
Cleanliness: 8.21
Service: 8.68
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 7.16
Food and Beverage: 7.71
Overall Experience: 8.18
L
lucas • solo_traveller • ie
10
2026-09-17 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-09-16 • via Nuitee
M
Marie • solo_traveller • gb
9
Pros:

Friendly helpful staff

Cons:

No lifts

2026-09-13 • via Nuitee
M
Mariann • solo_traveller • ie
8
2026-09-13 • via Nuitee
H
Herbert • couple • nl
7
Goed
Pros:

Was er voor werk en dit lag dicht bij de locatie
Onverwacht maar er is best wat te zien in de buurt
Faciliteiten waren goed
Kamer was schoon

Cons:

Soms een wat minder prettige geur gang in de buurt van de trap

2026-09-08 • via Nuitee
P
Pavan • couple • gb
7
Does what it says on the tin.
Pros:

Good location.

Cons:

N/a

2026-09-07 • via Nuitee
P
P • solo_traveller • gb
9
ideal location for ICC venue
Pros:

the room was much bigger than expected, breakfast was varied and delicious, the staff were amazing (esp Kasia and Megan on reception) and the lovely ladies in the restaurant who's names I didn't get. The fridge in the room had water (don't get that often, usually tea and coffee that I can't drink) Bathroom was decent, shower easy to operate. Bar staff also happy to refill my water bottle. short 10 min walk across the road to ICC makes it an ideal place to stay for shows.

Cons:

The lighting in the room was not brilliant. 3 table lights spread around the room didn't give out a lot of light so being sat on sofa didn't allow much reading etc. Could really have used a ceiling light. And the light above the kettle didn't work. Could do with bigger bath towels. I'm not excessively large and they didn't wrap fully round me. Bus service to town is unpredictable and doesn't run often so be prepared to use taxis

2026-09-07 • via Nuitee
N
Nathan • solo_traveller • gb
4
Ok - location great but very dated
Pros:

Very close to ICC and celtic manor

Cons:

Rooms and hotel is very dated. No gym and no bottles of still water available at bar or in vending machines or provided in room. Very low water pressure in showers.

2026-09-05 • via Nuitee
L
Leila • family_with_children • gb
9
Good family stay, clean, comfy. Good food.
Pros:

Clean quiet especially being so close to the motorway. Staff were professional, kind and helpful. Food was good. And the children ate free. Nice bonus. The Gym was well stocked and good kit.

Cons:

It was all really good. But if i had to say something. Swimming pool was small. There was rubbish around the car park/ garden area.

2026-09-03 • via Nuitee
R
Raphael • solo_traveller • gb
8
2026-08-31 • via Nuitee
D
DeanT582 • solo_traveller • gb
7
Pros:

Nice sized room. Good breakfast

Cons:

Air con wasnt working on hottest days of year

2026-08-31 • via Nuitee
J
Jana • family_with_children • gb
7
Great stay
Pros:

Great friendly staff

Cons:

Little run down, lots of rust around bathroom, but clean

2026-08-30 • via Nuitee
J
John • solo_traveller • gb
7
2026-08-30 • via Nuitee
M
Monika • family_with_children • gb
10
2026-08-30 • via Nuitee
S
Suzanne • family_with_children • gb
9
Comfortable stay.
Pros:

Good location

Cons:

Bit noisy second night. A child was screaming at bedtime.

2026-08-30 • via Nuitee
C
Colin • couple • gb
10
2026-08-27 • via Nuitee
S
Suzie • extended_group • gb
7
2026-08-25 • via Nuitee
A
A • family_with_children • gb
5
Would not stay again unfortunately.
Pros:

Friendly staff, good breakfast, quick service when items were requested.

Cons:

Dated inn - Poor lighting in the rooms, stains, dead spiders were found, gym and pool too small.

2026-08-25 • via Nuitee
L
Lee • family_with_children • gb
10
2026-08-25 • via Nuitee
G
Gloria • solo_traveller • gb
10
It was beautiful would want to come back again with my family.
Pros:

The place is lovely enjoyed swimming in a quiet place

2026-08-24 • via Nuitee