voco Telford - Ironbridge by IHG

Hotels
Voco
8.5 (2084 reviews)
St Quentin Gate , Telford , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Very clean rooms
Helpful and polite staff
Excellent breakfast
Great location
Good leisure facilities (pool, gym, family activities)
Newly renovated rooms
Free parking
Cons:
Noisy or poorly performing air conditioning in some rooms
Pool often busy and requires pre-booking/limited slots
Perceived as expensive / value concerns
Overpriced drinks and some breakfast/bar prices
Occasional lack of bar staff late at night
In-room tea/coffee/refreshments sometimes not refilled

Categories

Cleanliness
9
Consistently praised across reviews: rooms and bathrooms described as very clean and tidy.
Service
9
Staff repeatedly noted as helpful, polite and attentive; isolated mentions of lack of generosity and occasional absent bar staff but issues (e.g., broken lift) were handled quickly.
Location
9
Multiple comments highlight a great location — close to nightlife and convenient for local events/transport.
Room Quality
8
Beds and renovated rooms are praised (very comfortable), though several mentions of noisy or poorly performing air conditioning reduced the score.
Amenities
7.8
Leisure facilities (pool, gym, table football) are popular and generally good, but the pool is often busy, requires pre-booking/limited slots and opening times drew some complaints.
Value for Money
7.5
Mixed feedback: some guests felt the stay was overpriced (examples >£200/night and high soft drink/bar prices), while others considered it good value given the facilities.
Food and Beverage
8.8
Breakfast and on-site food receive strong praise (described as excellent/very good), though there are isolated service lapses (tea/coffee not refilled in-room) and notes about higher prices.
Overall Experience
8.9
Overall sentiment is very positive — many 'excellent' or 'wonderful' stays and recommendations, family-friendly with good facilities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 18:19

Property Description

Luxurious Amenities

The Holiday Inn Telford Ironbridge offers a range of luxurious amenities, including a swimming pool, gym, saunas, steam room, and spa pool. Indulge in relaxation and wellness during your stay.

Dining Experience

Guests can enjoy a delightful dining experience at the hotel's restaurant, followed by a cozy evening at the Olive Branch bar. Make sure to reserve a table for a memorable culinary journey.

Local Attractions

Explore the nearby Telford Town Park with its vast woodland walks and various activities. Additionally, take advantage of discounted tickets to top Shropshire tourist attractions available at the Hotel Reception.

Book your stay now at Holiday Inn Telford Ironbridge for a perfect blend of luxury, comfort, and convenience.

Important information:

The voco inn is a busy hotel so if you are planning to use the Olive Tree restaurant, it would be advisable to book in advance direct with the hotel to avoid disappointment. "Kids Eat Free" policy applies to children under the age of 13 years only, when dining with an adult who has purchased a main meal. A maximum of four children per family is allowed.

Guests wishing to use the Leisure Club facilities are advised to pre-book a one-hour slot per day in advance due to numbers being restricted in the Club at present. Please call to request an appropriate time slot.

The hotel is not accepting cash. Card payments only.

Children aged 15 and under are not allowed in the gym, saunas, steam room and spa pool.

The hotel is not accepting cash. Card payments only.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8.5
Based on 2084 reviews
Cleanliness: 9
Service: 9
Location: 9
Room Quality: 8
Amenities: 7.8
Value for Money: 7.5
Food and Beverage: 8.8
Overall Experience: 8.9
S
simon solo_traveller gb
9
Pros:

Lovely room, big TV & great air conditioning

2026-08-15 via Nuitee
M
Michael-K solo_traveller gb
9
2026-08-15 via Nuitee
H
Holly family_with_children gb
9
Clean, comfy and a great nights sleep.
Pros:

Loved the room it was so comfy and nicely decorated. The whole place smelt brand new! The restaurant staff were attentive and accommodating which is what we needed after a long trip. The prices in the restaurant were reasonable and the kids menu was fab. Me and the kids loved watching the birds visit the little waterfall on the patio during our meal. Everyone slept well and we had the most lovely view of the trees out our window which was totally unexpected! Would definitely stay again.

Cons:

We didn’t get breakfast included in our rate and it was a little pricey to add it for four of us.

2026-08-14 via Nuitee
D
David solo_traveller gb
10
2026-08-14 via Nuitee
S
Sandnya family_with_children gb
8
2026-08-13 via Nuitee
M
Matthew solo_traveller gb
10
Pros:

Lovely staff

Cons:

No peanuts on sale

2026-08-13 via Nuitee
P
Philip extended_group gb
4
2026-08-10 via Nuitee
A
Amy couple gb
9
2026-08-10 via Nuitee
R
Rosemary family_with_children gb
9
Excellent stay - would definately return
Pros:

Modern hotel with newly renovated stylish dining room

Cons:

Pool not ideal for lane swimming

2026-08-10 via Nuitee
G
Gerard couple gb
10
A truly hospitable hotel in Telford
Pros:

This is one of the most hospitable hotels in which we have stayed. It exceeded our expectations by some distance. Our room was very comfortable. The breakfast was excellent and good value. All staff, whether on reception, in the health suite or housekeeping, were friendly and efficient. It was pleasure to stay here.
The hotel is only a few minutes drive from the very interesting and scenic Ironbridge UNESCO World Heritage Site.

Cons:

I cannot think of any improvement.

2026-08-09 via Nuitee
S
Samantha family_with_children gb
9
Relaxing Break
Pros:

beds were really comfy and it was really close to lots of eating places. Staff were efficient and polite. Easy check in. pool was great - just need to be told about booking.

Cons:

Really enjoyed the stay.

2026-08-09 via Nuitee
L
Liz family_with_children gb
10
Pros:

Amazing pool. Very well maintained. Staff all very friendly. Great family room - comfy and clean with a lovely bathroom. Excellent breakfast too. Would definitely stay again!

2026-08-09 via Nuitee
J
Joanne family_with_children gb
10
Wonderful stay with lots to do for a family close by and close to night life
Pros:

Lovely hotel

Cons:

Lifts broke but was fixed very quickly

2026-08-08 via Nuitee
Y
Yaw solo_traveller gb
10
2026-08-04 via Nuitee
M
Matt couple gb
10
2026-08-03 via Nuitee
T
Tania family_with_children gb
10
2026-08-02 via Nuitee
G
Graham solo_traveller th
9
2026-08-02 via Nuitee
E
Evita family_with_children gb
7
2026-08-02 via Nuitee
R
ROSEMARY extended_group gb
10
Pros:

Excellent varjiery

Cons:

Nothing brilliant.

2026-07-25 via Nuitee
C
Carly family_with_children gb
9
Overall great hotel
Pros:

Beds were super comfy and leisure facilities were great!

Cons:

No bar staff around at 11pm though, even though it was open.

2026-07-21 via Nuitee