Radisson Hotel West Memphis

Hotels
•
Radisson Americas
8.2 (704 reviews)
2007 South Service Road , West Memphis , US
+1 870-551-3021

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Convenient location near I-40/Memphis
Comfortable beds
On-site restaurant/bar
Good/excellent breakfast (for many guests)
Pool available
Accessible room options and easy parking
Cons:
Dirty rooms/sheets and housekeeping inconsistencies
Sticky floors and reports of mold in showers
Occasional musty/hallway or marijuana smell
Noisy A/C
Food quality/menu limitations (undercooked sausage, microwaved vegetables)
Slow service at times (single staff handling bar/orders)
Some maintenance issues (TV, shower door, high mirrors)

Categories

Cleanliness
6.5
Multiple reports of dirty rooms/sheets, sticky floors, tub/shower mold and missed deep cleaning—cleanliness is notably below average.
Service
9
Staff repeatedly described as friendly, helpful and accommodating (early check-in, responsive front desk and bar/restaurant staff), despite occasional slow service at the bar.
Location
9
Frequently praised for proximity to I-40/Memphis and convenient access; many guests called location perfect or a major perk.
Room Quality
7.2
Beds often described as comfortable and accessible rooms adequate, but issues noted (sticky floors, hard-to-close shower door, visible dirt/mold) reduce the score.
Amenities
8.4
On-site pool, restaurant/bar and breakfast buffet are valued and enjoyed by many guests; overall amenities are a strong point with some variability in execution.
Value for Money
8.6
Several guests called the stay very good value and appreciated conveniences (location, parking, on-site dining); value remains positive despite cleanliness concerns.
Food and Beverage
7.6
Mixed feedback: some praise for excellent breakfast and on-site restaurant, while others report undercooked sausage, limited/poor menu choices and reheated vegetables.
Overall Experience
9.3
Majority of reviews report a pleasant stay and willingness to return (clean, quiet, friendly staff), with cleanliness issues as the primary drawback—overall experience leans very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
Situated along Interstate 55, Radisson Hotel West Memphis offers easy access to local attractions and amenities.

Comfortable Accommodations
Each guest room is equipped with modern conveniences such as free WiFi, cable TV, mini fridge, and coffee maker, ensuring a relaxing stay.

Nearby Attractions
Explore the rich history of the area with attractions like the National Civil Rights Museum and Memphis Rock N Soul Museum just a short drive away.

Experience comfort and convenience at Radisson Hotel West Memphis. Book your stay now to enjoy our on-site restaurant, outdoor pool, and fitness center.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

8.2
Based on 704 reviews
Cleanliness: 6.5
Service: 9
Location: 9
Room Quality: 7.2
Amenities: 8.4
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 9.3
R
Robert • couple • us
10
Nice
Pros:

Nice

Cons:

Nice

2026-10-30 • via Nuitee
M
MD Sanders • couple • us
9
Great experience! Will stay here again.
Pros:

Very clean hotel, friendly staff, pleasant scent as you walk in, comfortable beds

2026-10-28 • via Nuitee
J
jackson • solo_traveller • us
8
Pros:

The food was good

Cons:

Housekeeping needs to dust more and check ac filter

2026-10-27 • via Nuitee
P
Proctor • couple • us
10
I will stay here again!
Pros:

Location was perfect

Cons:

The breakfast should have been cooked longer. The sausage looked like it just came out the store

2026-10-26 • via Nuitee
L
Lorraine • family_with_children • us
10
Pros:

The Radisson West Memphis provided us a great overnight stay, dinner and drinks, and breakfast. The hotel is very clean and has a great staff. The front desk, bar-restaurant and breakfast buffet, and housekeeping staff were all so friendly and great at what they do. You wouldn't expect much at a highway hotel but it's a really nice stay.

2026-10-22 • via Nuitee
M
Michelle • family_with_children • de
10
2026-10-21 • via Nuitee
B
Balasubramanian • family_with_children • us
6
2026-10-21 • via Nuitee
W
William • family_with_children • us
5
2026-10-16 • via Nuitee
T
Tonya • couple • us
10
2026-10-16 • via Nuitee
S
shirley • solo_traveller • us
2
Dirty
Pros:

Staff was friendly. Restaurant/Bar was on site.

Cons:

Room was dirty. Sheets visibility dirty. Staff notified, but Results to correct were subpar. Highly disappointed this is the 2nd stay this year with a Choice property that the room, ESPECIALLY the bedding was not clean.

2026-10-13 • via Nuitee
C
Carrie • couple • us
10
2026-10-07 • via Nuitee
P
Patricia • couple • us
6
Overall pretty good
Pros:

Convenient, restaurant staff was great.

Cons:

Noise from air conditioner. Tub looked dirty.

2026-09-18 • via Nuitee
E
Ethel • extended_group • us
6
Pretty decent.
Pros:

The accessible room was a good size and not far from the elevator.

Cons:

There was only one person at the counter taking bar and meal orders. The wait was pretty long.

2026-09-18 • via Nuitee
K
Kimberly • couple • us
10
2026-09-14 • via Nuitee
C
Connie • solo_traveller • us
9
2026-09-12 • via Nuitee
M
MARIE • solo_traveller • us
9
Pros:

Front staff excellent and friendly

Cons:

Room could be a little cleaner and shower door was hard to close

2026-09-09 • via Nuitee
B
Brianna • family_with_children • us
10
2026-09-08 • via Nuitee
G
Gail • extended_group • us
10
Stayed one night
Pros:

Beds comfortable

Cons:

Location

2026-09-07 • via Nuitee
K
Kris • couple • us
6
Got the job done!
Pros:

The property is fairly close to Memphis and a lot of places that I was needing to go so the location was a big perk. They did assist in a special request and allowed me to do early check-in because I had driven all night and they said that if there was availability that they could work with me, which was amazing.

Cons:

The general hallways have a kind of musty smell to them. When I checked into my room, the floor in the room was extremely sticky like somebody spilled something and they had attempted to mop it up, but just it wasn’t clean. I had housekeeping come up and attempt to clean it and it just still wasn’t enough. I got five by putting out a towel on the floor, but I did not spend a whole lot of time in my room. So it wasn’t a huge deal but definitely a little inconvenient

2026-09-03 • via Nuitee
D
Daniel W • extended_group • us
6
2026-09-02 • via Nuitee