Extended Stay America Select Suites - Phoenix - Airport - E Oak St

Hotels
•
Extended Stay America Suites
5.7 (846 reviews)
4357 East Oak St , Phoenix , US
+1 602-225-2998

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Uncomfortable beds
Poor service
Bad maintenance

Categories

Cleanliness
3.6
Numerous complaints about dirty rooms, unwashed bedsheets, and poor maintenance.
Service
8.06
Mixed reviews; some staff were helpful while others were rude.
Location
9.1
Good location close to stores and restaurants, but unsafe environment mentioned.
Room Quality
3.56
Multiple complaints about room size, comfort, and overall conditions.
Amenities
5.59
Limited cooking utensils and unpleasant smells reported throughout the property.
Value for Money
4.55
High dissatisfaction related to pricing versus quality of rooms.
Food and Beverage
6.6
No specific comments, assigned standard quality.
Overall Experience
4.57
General dissatisfaction across several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:44

Property Description

Fully Equipped Kitchen in Every Room

Enjoy the convenience of a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge for a comfortable stay.

Complimentary Grab-and-Go Breakfast

Start your day right with a complimentary grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee, and tea served every morning.

Convenient Amenities and Attractions

Benefit from free WiFi, 24-hour front desk service, free onsite parking, and proximity to attractions like the Phoenix Zoo and Desert Botanical Gardens.

Experience comfort and convenience at Extended Stay America - Phoenix - Airport - E. Oak St. Book now for an unforgettable stay!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

5.7
Based on 846 reviews
Cleanliness: 3.6
Service: 8.06
Location: 9.1
Room Quality: 3.56
Amenities: 5.59
Value for Money: 4.55
Food and Beverage: 6.6
Overall Experience: 4.57
N
Nelson • couple • us
10
2026-09-19 • via Nuitee
T
Therone • couple • us
7
2026-09-11 • via Nuitee
E
Everett • solo_traveller • us
1
2026-09-09 • via Nuitee
J
Jason • couple • us
5
2026-09-08 • via Nuitee
S
Stephenson • solo_traveller • us
3
Iffy property
Pros:

Location near restaurants and stores.

Cons:

VERY bad carpet, no paper towels, no Kleanax, no waste baskets.
As I was unloading my car, there were 4 police cars, with an officer telling me I needed to stay inside my room.

2026-09-03 • via Nuitee
J
Janina • solo_traveller • us
10
Great staff great management
Pros:

Great job on the staff for the cleanness and helpfulness with anything that you may need

Cons:

I love the property

2026-09-02 • via Nuitee
J
Janina • solo_traveller • us
10
Great place for a family
Pros:

The staff and manager is awesome and helpful and respectful

Cons:

No complaints

2026-09-02 • via Nuitee
J
Janina • solo_traveller • us
10
Peaceful
Pros:

Everything here is great from the manager to the staff

Cons:

No complaints

2026-09-02 • via Nuitee
J
Janina • couple • us
10
I recommend staying here short term to long term or just a visit
Pros:

The property is clean and quiet and has a great location for stores

Cons:

The staff is amazing the manager is awesome and they are very helpful and friendly

2026-09-02 • via Nuitee
J
Janina • couple • us
10
I’m booking here every day love it here
Pros:

Best hotel long term hotel in Phoenix that I have been in

Cons:

It’s clean and quiet and every one is respectful

2026-09-02 • via Nuitee
T
Tsinnie • solo_traveller • us
8
Cons:

Microwave was old. Had to go across the street to QT to heat up my food. 1

2026-08-30 • via Nuitee
B
Bailey • solo_traveller • us
8
Pros:

The room was clean

Cons:

People hanging out in parking lot

2026-08-25 • via Nuitee
J
Janina • family_with_children • us
10
2026-08-25 • via Nuitee
A
Angela • couple • us
1
2026-08-22 • via Nuitee
J
Juan • solo_traveller • us
1
2026-08-18 • via Nuitee
E
Elizabeth • solo_traveller • us
9
2026-08-14 • via Nuitee
J
Janina • family_with_children • us
10
2026-08-13 • via Nuitee
J
Janina • family_with_children • us
10
2026-08-13 • via Nuitee
J
Janina • family_with_children • us
10
Personal
Pros:

I liked the staff and also the manager they are nice and polite and they keep it safe and clean so I recommend staying here 10 out of 10

Cons:

N/a

2026-08-12 • via Nuitee
C
Casey • couple • us
9
2026-08-12 • via Nuitee