Best Western Plus Scottsdale Thunderbird Suites

Hotels
Best Western Plus
8.5 (381 reviews)
7515 East Butherus Drive , Scottsdale , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.83
Some reviews mentioned cleanliness issues, including not feeling safe and rooms smelling of cheap cleaning products.
Service
9.3
Multiple reviews praised the staff for being friendly, helpful, and attentive.
Location
8.84
The location was frequently noted as convenient, especially for conference attendees.
Room Quality
8.29
Rooms were often described as comfortable, but some showed signs of age.
Amenities
8.32
There were good amenities such as a pool and breakfast, though some wished for more food options.
Value for Money
8.78
Guests felt they received a fair value for what they paid, especially during their stay.
Food and Beverage
7.83
Food options were limited, with reviews indicating only chips available.
Overall Experience
8.8
Overall, guests reported a positive experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:48

Property Description

Luxurious Amenities and Convenient Location

Unwind and Relax

Modern Comforts and Entertainment

Experience the ultimate comfort and convenience at our North Scottsdale resort near Kierland Commons. Indulge in our on-site bar, outdoor pool, and hot tub, perfect for unwinding after a day of exploring Scottsdale Quarter. Start your day right with a complimentary hot breakfast and stay active at our 24-hour gym. Our spacious guest rooms feature all the modern comforts you need, from free Wi-Fi to in-room kitchen facilities. With easy access to Westworld Exhibition grounds and Old Town Scottsdale, as well as golf courses and museums, there's something for everyone near Scottsdale Thunderbird Suites. Book now for a luxurious stay in Scottsdale!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 3.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.5
Based on 381 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
Y
Yaneth family_with_children us
10
2026-05-22 via Nuitee
S
Shriniket solo_traveller us
10
Great stay in Scottsdale
Pros:

We chose this hotel because it’s just a couple of miles from my in-laws, and it worked well for our needs. The property is definitely a bit dated, but it’s clear that it’s well cared for—everything was clean and properly maintained.

We stayed in a one-bedroom king suite, which felt very spacious for the three of us (and would comfortably fit four). The bedroom included a chair, which was a nice touch so we didn’t have to sit on the bed. The bed itself was very comfortable, and the dresser easily accommodated all our clothes for a five-night stay.

The living room had a two-seater sofa bed (we didn’t use it as a bed, but it was comfortable for sitting), along with a large work desk and chair that made it easy to get work done. There’s also a mini fridge, microwave, and plenty of shelf space for storing food, though you can’t cook in the room.

The bathroom is on the smaller side, and it would have been more functional if the toilet and tub were separate. The toilet is positioned very close to the counter, which makes the layout a bit tight.

The pool is small but looks nice. We didn’t use it since it was too hot in May, but the interior-facing rooms overlook a courtyard with the pool and palm trees, which gives it a pleasant, almost resort-like feel. There’s also plenty of free parking, which is a big plus.

Breakfast was excellent by hotel standards. We really appreciated the variety and the fact that the hot options changed daily—items included sausage, bacon, eggs, French toast, corned beef hash, pancakes, biscuits and gravy, along with boiled eggs, cereals, breads, bagels, muffins, juices, coffee, fruit, and more.

In terms of location, Phoenix is quite spread out, but this hotel is conveniently located near Scottsdale Airport, the golf course that hosts the Waste Management Open, and the Mayo Clinic. There are also plenty of shopping and dining options nearby. As with most U.S. cities, having a rental car makes getting around much easier.

Cons:

The bathroom is on the smaller side, and it would have been more functional if the toilet and tub were separate. The toilet is positioned very close to the counter, which makes the layout a bit tight.

Housekeeping is on request only and had to be requested the day before.

2026-05-19 via Nuitee
C
christopherbN9677FI Business
10
Highly recommend
Pros:

KJ is wonderful. He was so professional and polite and listened to my wants and did his best to help me get situated and comfortable. What a great experience. I love this hotel.

2026-05-06 via Tripadvisor
D
Danielle family_with_children us
7
2026-05-05 via Nuitee
R
Ryan solo_traveller us
10
Quick stay, worth the cost
Pros:

Staff was kind and breakfast was great.

2026-05-04 via Nuitee
M
Mayra family_with_children us
10
Pros:

We liked the breakfast and there was a very nice older male employee who provided us excellent customer service in the breakfast area. I did not get his name but he made it a much better experience. We will be staying there again!

2026-04-24 via Nuitee
Z
Zareth family_with_children us
7
2026-04-20 via Nuitee
E
Emil solo_traveller cz
10
Excellent
Pros:

Very proffessional and customer oriented staff

2026-04-19 via Nuitee
M
Mark family_with_children us
10
2026-04-19 via Nuitee
R
Robert solo_traveller us
8
Pros:

Bar we are greet with such a friendly Bar server she's awesome 👌

Cons:

Had to ask to clean room not sure why

2026-04-14 via Nuitee
F
Francisco solo_traveller us
9
Pros:

.

2026-04-13 via Nuitee
P
Pablita solo_traveller us
9
Pros:

Our room was comfortable. Nice and big with separate sinks! Bonus! The location was quiet with easy access to everything from the pool to the ice machine. We really enjoyed the homemade cookies!

2026-04-13 via Nuitee
L
lauralP195WI Family
10
A place to return to
Pros:

Dynamite service overall. Breakfast attendants and bartender were the bomb.
Very large rooms.
Free parking and 2 newspapers to choose from in the morning.
Always have chocolate chip cookies in the lobby.
All staff really seemed to care.

2026-04-04 via Tripadvisor
D
david couple us
7
Dated hotel with good staff
Pros:

Check in was easy and staff was great. Rooms are adequate but quite dated. Wifi and TV’s worked well. Parking was close to room,

Cons:

Room size was small. No extra blanket provided. A/C was hard to regulate, TVs were small. Breakfast was average for a Best Western…which means not good.

2026-04-02 via Nuitee
V
Vickie extended_group us
9
Very happy
Pros:

The food was very good. Staff were pleasant and helpful.

Cons:

The bathroom was too small. I should have asked for a handicap room. Loved the suite, as wasn’t expecting it.

2026-04-02 via Nuitee
J
Jeff couple us
6
A decent convenient place
Pros:

Nice size room. Easy check in and out

Cons:

Rooms are a bit standard. Some noise from the airport

2026-03-30 via Nuitee
D
david solo_traveller us
7
Dated hotel with a nice staff
Pros:

Check-in was easy and fast. Parking was right outside the room. Breakfast at 6 AM on weekends is rare, but a plus. The TV;s and WIFI worked well. The room seemed clean.

Cons:

This is a very dated hotel. The King suite was OK but undersized. The bedding was so thin that it was like sleeping with just a sheet. The bathrooms are tiny and the entry door small and blocking the hallway. The TV's are also undersized for a room of this type. Breakfast was typically of hotels in this category, which means fairly bad. Towels were old, thin, and scratchy.

2026-03-29 via Nuitee
I
Irma couple us
7
2026-03-28 via Nuitee
J
Judy family_with_children us
9
2026-03-27 via Nuitee
J
Judy couple us
9
2026-03-27 via Nuitee