Extended Stay America Suites Indianapolis Northwest I465

Hotels
•
Extended Stay America Select Suites
5.4 (130 reviews)
9370 Waldemar Rd, Indianapolis, Indiana, 46268 , Indianapolis , US
+1 317-471-0700

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Elevator
Free breakfast
Smoke-free property
Wheelchair accessible parking
Braille or raised signage
Free self parking
Free breakfast to go
See all facilities

Review Highlights

Pros:
Friendly staff
Easy access
Cons:
Dirty rooms
Poor service
Cancellation issues
Filthy showers

Categories

Cleanliness
3.4
Multiple reviews mentioned a dirty room, filthy shower, and a bad smell.
Service
6.4
Some reviews praised friendly service; however, cancellations and poor handling reduced the positive sentiment.
Location
7.4
The location allowed easy access, but issues with check-in made it less favorable.
Room Quality
4.4
Bad smell and lack of air conditioning negatively impacted room experience.
Amenities
5.4
Amenities were not explicitly mentioned, assigning a standard score.
Value for Money
5.4
Reviews suggested that the price did not match the experience.
Food and Beverage
5.4
No reviews discussed food and beverage options, assigning a standard score.
Overall Experience
5.4
The overall sentiment indicated dissatisfaction primarily due to service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:28

Property Description

Complimentary Amenities: Enjoy complimentary wireless internet access and a refreshing on-the-go breakfast served daily.

Convenient Features: Benefit from a 24-hour front desk, laundry facilities, and free onsite parking during your stay.

Comforts of Home: Relax in the 139 guestrooms equipped with kitchens, flat-screen TVs, and free Wi-Fi.

Immerse yourself in the charm of Indianapolis at Extended Stay America Suites Indianapolis Northwest I465. Book now for a delightful stay near key attractions like Fashion Mall at Keystone and Indianapolis Motor Speedway.

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

5.4
Based on 130 reviews
Cleanliness: 3.4
Service: 6.4
Location: 7.4
Room Quality: 4.4
Amenities: 5.4
Value for Money: 5.4
Food and Beverage: 5.4
Overall Experience: 5.4
S
Suresh • family_with_children • in
1
Never stayed
Pros:

Booking. Com site screwed up my reservation and there was no one to rectify it. I literally had no book another hotel

Cons:

Booking.com customer service

2026-07-24 • via Nuitee
C
Cynthia • solo_traveller • us
3
Not recommended unless uou don't care about filth
Pros:

Not much. The entire place was filthy. The hallways smelled like damp Marijuana and all the glass doors entering the building were so dirty you could see clearly out of them. Several screens on the front of the building were damaged like they had an attempt at a breaking which was not real welcoming. The room was big but I felt like I needed rubber gloves to touch or sit on the sofa. The bathtub was old and crusted with calcification. There were crawling bugs in the bed.

Cons:

Everything

2026-07-21 • via Nuitee
J
Juny • extended_group • ca
7
Cons:

Condition of the bathroom particularly the tub in the shower.

2026-07-15 • via Nuitee
D
Donatien • solo_traveller • us
5
Getting steps in
Pros:

Location and cost

Cons:

It took 15 minutes to check in. First room on opposite side of hotel wasn't clean at 6pm 2nd room on opposite of hotel key didn't work

2026-07-13 • via Nuitee
G
Gomero • family_with_children • us
4
Cons:

No limpiaron la habitación tal vez no diario pero en los 5 días que estuve ni una sola vez, no sacaron la basura y no me quisieron reponer toallas, me dijeron que debía traer las mías, y de desayuno solo cupcakes y café

2026-07-11 • via Nuitee
R
Robin • solo_traveller • us
10
Pros:

Everything

Cons:

Smokers out side the front door.

2026-07-05 • via Nuitee
M
Marian • extended_group • us
1
This was a nightmare travel experience. Two women in a dark parking lot in a car trying to find last-minute lodging duri
Pros:

The property was in a good location.

Cons:

However, since we arrived about 12:30 AM we were not allowed to check in despite the fact that we had already paid in full on Booking.com. The young lady at the desk actually complained that we were trying to check in so late and tried to charge the credit card even though it already paid in full on Booking.com.

2026-06-23 • via Nuitee
B
Balaji • extended_group • us
4
2026-06-22 • via Nuitee
S
Sarah • family_with_children • us
4
It was ok. If it cost $70 a night I’d be ok with what we got but for $100 a night it should have been clean and a decent
Pros:

The staff was friendly/helpful

Cons:

The room was not clean, sticky floor, sink and shower did not drain, used qtips in the drawers. The breakfast was supposed to be muffins, oatmeal, coffee, tea and hot chocolate. There were very few muffins and no hot chocolate

2026-06-21 • via Nuitee
B
Betty • solo_traveller • us
1
3rd WORLD COUNTRY QUALITY-HORRIBLE!!!
Pros:

Absolutely nothing other than location

Cons:

Looked like it was in a third world country!!! Smelled horrible like smoking was definitely allowed EVERYWHERE! A/C was broken in the room and no other room was available. Furniture position was awkward, bathroom was horrible! THE MOST HORRIBLE HOTEL I've entered into!!!

2026-06-19 • via Nuitee
Y
Yvette • solo_traveller • us
1
Pros:

Nothing very unsatisfied

Cons:

Smelled terrible I bought all types of air freshers and still never got better, tub and sink stayed stopped up which made it uncomfortable to take a shower. Dishwasher was gross. Filthy seats in the kitchen area I just was very dissatisfied for my money my 2 days stay in room 307

2026-06-08 • via Nuitee
Q
Qiauna • solo_traveller • us
5
Pros:

The location.

Cons:

The smell in the hallway.

2026-06-08 • via Nuitee
B
B • couple • us
9
Thankful for convenience and decent price
Pros:

clean, friendly. good price poor

Cons:

breakfast,

2026-06-07 • via Nuitee
K
Kaw • couple • us
2
2026-06-01 • via Nuitee
D
Duane • solo_traveller • us
5
Wouldn’t Stay Here Again, unless it was my only option.
Pros:

The front desk lady was nice. They helped me out after Booking.com messed up.

Cons:

It was a little dirty and outdated. The tub needed to be resealed. Marijuana smell in the hotel. There was a flag hanging in the lobby that made me feel uncomfortable.

2026-05-29 • via Nuitee
J
Julee • solo_traveller • us
10
2026-05-26 • via Nuitee
E
Elias • family_with_children • us
10
Pros:

We came out during breakfast but it was almost gone. They person attending the breakfast didn't fill up the eggs sausage biscuits etc and several people were still coming down for breakfast. We really like staying at this hotel it's clean and the new owners are so kind as we're the previous owners.

Cons:

Make sure breakfast items are ready for customers that come down between breakfast times but breakfast is low in supply.

2026-05-25 • via Nuitee
U
Us • couple • us
5
2026-05-22 • via Nuitee
C
Channa • solo_traveller • us
8
Pros:

The Staff

Cons:

Room /bathroom need a do over

2026-05-15 • via Nuitee
J
Jaynelle • extended_group • us
4
Pros:

shower has great water pressure

Cons:

carpet was old and dingy, bathroom sink was dirty. the room smelled like it had mildew

2026-04-30 • via Nuitee