Extended Stay America Suites Indianapolis Northwest I465

Hotels
•
Extended Stay America Select Suites
5.4 (130 reviews)
9370 Waldemar Rd, Indianapolis, Indiana, 46268 , Indianapolis , US
1-317-471-0700

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Elevator
Free breakfast
Smoke-free property
Wheelchair accessible parking
Braille or raised signage
Free self parking
Free breakfast to go
See all facilities

Review Highlights

Pros:
Friendly staff
Easy access
Cons:
Dirty rooms
Poor service
Cancellation issues
Filthy showers

Categories

Cleanliness
3.4
Multiple reviews mentioned a dirty room, filthy shower, and a bad smell.
Service
6.4
Some reviews praised friendly service; however, cancellations and poor handling reduced the positive sentiment.
Location
7.4
The location allowed easy access, but issues with check-in made it less favorable.
Room Quality
4.4
Bad smell and lack of air conditioning negatively impacted room experience.
Amenities
5.4
Amenities were not explicitly mentioned, assigning a standard score.
Value for Money
5.4
Reviews suggested that the price did not match the experience.
Food and Beverage
5.4
No reviews discussed food and beverage options, assigning a standard score.
Overall Experience
5.4
The overall sentiment indicated dissatisfaction primarily due to service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:28

Property Description

Complimentary Amenities: Enjoy complimentary wireless internet access and a refreshing on-the-go breakfast served daily.

Convenient Features: Benefit from a 24-hour front desk, laundry facilities, and free onsite parking during your stay.

Comforts of Home: Relax in the 139 guestrooms equipped with kitchens, flat-screen TVs, and free Wi-Fi.

Immerse yourself in the charm of Indianapolis at Extended Stay America Suites Indianapolis Northwest I465. Book now for a delightful stay near key attractions like Fashion Mall at Keystone and Indianapolis Motor Speedway.

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

5.4
Based on 130 reviews
Cleanliness: 3.4
Service: 6.4
Location: 7.4
Room Quality: 4.4
Amenities: 5.4
Value for Money: 5.4
Food and Beverage: 5.4
Overall Experience: 5.4
U
Us • couple • us
5
2026-05-22 • via Nuitee
C
Channa • solo_traveller • us
8
Pros:

The Staff

Cons:

Room /bathroom need a do over

2026-05-15 • via Nuitee
J
Jaynelle • extended_group • us
4
Pros:

shower has great water pressure

Cons:

carpet was old and dingy, bathroom sink was dirty. the room smelled like it had mildew

2026-04-30 • via Nuitee
N
Neal • extended_group • us
3
Pros:

Too expensive for no good amenities.

Cons:

Small, too expensive for mediocre place. Outdated, kitchen small..there's no privacy curtains. I paid $300+ for 2 nights

2026-03-09 • via Nuitee
E
Estep • family_with_children • us
6
2026-03-07 • via Nuitee
S
Schwering • family_with_children • us
5
2026-02-28 • via Nuitee
T
Templeton • family_with_children • us
4
Disappointing. Will not stay at an Extended stay again.
Pros:

The location was convenient. Aside from that there was nothing else to speak of.

Cons:

Not having a bath tub that was clogged. The tub filled with water very quickly while showering which meant the bottom of the tub was not clean. I could feel the debris on the bottom of my feet. YUCK!
Breakfast was bags of oatmeal, coffee, and hot chocolate. Really! Neither of my kids like oatmeal. So much for trying to save a little money with breakfast included.
I requested a cooking package so we could fix supper in the unit. Part of the reason I chose your establishment. What I received was 1 large 8qt pan, 1 medium 6qt pan, 4 dinner plates, 1 can opener, 1 knife, 3 dinner spoons, 4 dinner forks, and 3 butter knives. No cooking utensils, no toaster, no coffee maker, and no bowls. Had to go get items just to fix dinner. Again, trying to save a little money which didn't happen.
The room had only 2 chairs for seating. With a family of 4 more chairs would have been nice.

2026-01-30 • via Nuitee
M
Moreno Vega • family_with_children • us
8
Pros:

Todo tranquilo

Cons:

En el pasillo olor a marihuana mi

2026-01-22 • via Nuitee
M
Marcy • solo_traveller • us
7
Pros:

Value and location

Cons:

No ice machine

2026-01-19 • via Nuitee
J
Jerry • couple • us
10
The night attendant navigated through a small problem that sometimes results in litigation.. He was profoundly professi
Pros:

The only staff that was available.. was amazing!

2026-01-18 • via Nuitee
P
Patricia • couple • us
2
Pros:

The size of the room was good and the bed was comfortable.

Cons:

There were drug deals all night long, making it very uncomfortable and very unsafe. The room smelled like sewage. The room didn't have a coffee maker. The room had electric heaters. Very unsafe. The room and the building were dirty and dark. The floor was very weak in many areas. Scary place. Will never go back.

2025-12-16 • via Nuitee
Z
Zoe • couple • us
1
2025-12-08 • via Nuitee
H
Hariesh Kumar • family_with_children • us
8
Pros:

Lively location

2025-11-21 • via Nuitee
P
Paul • family_with_children • us
4
2025-11-02 • via Nuitee
J
jan • solo_traveller • us
1
Pros:

It was close to the interstate

Cons:

I will not be standing at any motel again that allowed pets. There was a dog barking all night long.

2025-10-27 • via Nuitee
S
Saundra • couple • us
10
Great Visit
Pros:

The staff was courteous and professional as well as pleasant.

Cons:

The shower head needed adjustment.

2025-10-12 • via Nuitee
L
Lisa
2
Pros:

I arrived at the hotel and was notified that they had no room available for me and it was cancelled . So i need a refund

2025-10-11 • via Nuitee
V
Verified traveler
2
Pros:

Horrible staff!!

2025-09-14 • via Nuitee
T
Theodore • solo_traveller • us
6
2025-08-30 • via Nuitee
M
Miller • extended_group • us
8
2025-08-30 • via Nuitee