Extended Stay America Suites - Indianapolis - Airport - W Southern Ave

Hotels
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Extended Stay America Suites
6 (659 reviews)
5350 West Southern Avenue , Indianapolis , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Polite front desk staff
Close to work
Cons:
Dirty rooms
Inadequate food options
Uncomfortable furniture
Issues with maintenance

Categories

Cleanliness
3.83
Multiple mentions of dirtiness and maintenance issues.
Service
8.8
The front desk staff were reported as polite and helpful.
Location
6.84
Close to work; however, mentioned sketchy folks around.
Room Quality
5.29
Reports of uncomfortable furniture and issues with the room's cleanliness.
Amenities
5.82
Basic amenities like breakfast were insufficient and lacked quality.
Value for Money
6.78
Given the low quality of stay, value seems questionable.
Food and Beverage
3.83
Breakfast options were very limited and inadequate.
Overall Experience
6.8
General consensus of dissatisfaction and disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:14

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Indianapolis. Cook your favorite meals just like at home with a stovetop, microwave, and fridge provided.

Complimentary Grab-and-Go Breakfast
Start your day right with a grab-and-go breakfast at the hotel. Enjoy a selection of bars, muffins, hot cereal, coffee, and tea to fuel your adventures in Indianapolis.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, 24-hour front desk, laundry facilities, and more during your stay. Explore nearby attractions like the Indianapolis Motor Speedway and Lucas Oil Stadium easily from the hotel.

Book now to enjoy a comfortable extended stay at Extended Stay America - Indianapolis - Airport - W. Southern Ave.!

Important information:

Please note that only Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6
Based on 659 reviews
Cleanliness: 3.83
Service: 8.8
Location: 6.84
Room Quality: 5.29
Amenities: 5.82
Value for Money: 6.78
Food and Beverage: 3.83
Overall Experience: 6.8
A
Ajay • solo_traveller • us
9
Pros:

Laundry room, kitchen, location, staff

Cons:

Parking lot needs work

2026-05-22 • via Nuitee
F
Franklin • couple • us
1
Pros:

Nothing

2026-05-22 • via Nuitee
M
McCallum • solo_traveller • us
5
Affordable but outdated
Pros:

Inexpensive one night stay , staff was friendly and helpful

Cons:

Room was outdated, TV was about to fall off the stand , remote didn't work and was missing the backing that holds the batteries in. Toilet seat was not secure and would shift Everytime you sat down . Tub was outdated sink was outdated.

2026-05-18 • via Nuitee
L
Leanna • couple • us
1
Worse place ever!
Pros:

Nothing

Cons:

Didn’t disclose $100 ontop of the regular fee. Card to room kept needing recoded. No breakfast as promoted. No blankets just sheets. Not all lamps worked. Mice scratch the wall wall or something like mice. Nobody was at front desk when needed even waiting after half hour to get our key to room recoded to get into room. We’ll never go back!

2026-05-18 • via Nuitee
J
Judith • family_with_children • us
1
We ended up leaving and taking our kids elsewhere
Pros:

Absolutely horrible hotel! Only thing I liked I was able to get a refund and go elsewhere

Cons:

Very disgusting, unsanitary. Floor in room was filthy. Bathroom tub look like it had mold . The sofas are broken full of stains and not sure what else on them.staff member was super rude . She didn’t even care of taking care of the problem .

2026-05-14 • via Nuitee
E
Elizabeth • solo_traveller • us
2
Glad we only had to stay one night. The cost was not aligned with the stay.
Pros:

Enough parking.
Staff were very kind.

Cons:

- The minute you walked into the lobby it smelled awful. It smelled bad the whole way till we got to our room.
- The toilet was broken. We had to call maintenance. He was very kind and accommodating.
- The floor of the bathtub was dark and gross looking.
- The light/fan in the bathroom was loud when turned on. The maintenance man even acknowledged that it was.
- There was a roach in our room.
- There was one trash can and it was the small one in the bathroom. None in the kitchen area.
- There were no hangers in the room.
- The woman who checked me in was very nice but SLOW.

2026-05-13 • via Nuitee
M
Matteo • extended_group • us
1
Cons:

Dirty room. Broken mirror and furniture. Stinky room as well. No breakfast. No WiFi. Just bad experience overall. Loud neighbors and dirty. Hair in the bed.

2026-05-11 • via Nuitee
M
Mikealyne • family_with_children • us
4
Not amazing but ok
Pros:

It was in a safe area

Cons:

Tv didnt work. Bathrooms were terrible

2026-05-11 • via Nuitee
A
Amber • family_with_children • us
1
Cheap is correct! This hotel was absolutely disgusting!!!! Do not stay
Pros:

Nothing

Cons:

Mattresses were completely filthy, toilet seat and bathroom sink has cigarette burns, paint in the bathtub was completely almost off the bottom of the tub, shower curtain had stains, dry blood on the flooring

2026-05-09 • via Nuitee
A
Alexicia • couple • us
1
2026-05-07 • via Nuitee
E
Ed • solo_traveller • us
2
Location is good, hotel is run down.
Pros:

The location is 10mins from the airport. It’s inexpensive but not worth it, I would not recommend this hotel.

Cons:

My first impression in the lobby was the smell of marijuana smoke. Room is big, actually two rooms but very run down. Full size refrigerator, microwave, stove top, dishwasher and sink.

Refrigerator door was rusted and dirty. The couch had a grapefruit sized hole in the arm, the tub’s enamel had worn off and none of the plugs worked by the bed. Even though the room was no smoking the smell of smoke was there to stay.

The breakfast was coffee, prepackaged muffins, “power” bars & oatmeal.

2026-05-04 • via Nuitee
W
Wiebe • solo_traveller • ca
4
Pros:

We stayed there because they had a family room.

Cons:

The floors were very dirty, and it said online. They had breakfast included, but there was no breakfast. Except coffee.

2026-05-03 • via Nuitee
R
Robyn • couple • us
1
A nightmare .
Pros:

The bathroom paint in the tub was peeling when asked for another room they said they couldn’t not to mention the reason why ALLthe tubs are like that was due to not enough funding … there was fights outside in parking lot and in rooms we were mistakenly put in handcuffs with my daughter with me because we were mistaken for another couple … would not give Extra towels etc when asked .

Cons:

That place needs shut down ..

2026-04-18 • via Nuitee
B
Brian • family_with_children • us
4
Cons:

Bed had no comforters only thin blanket. Hotel smelled of weed smoke. Parties loud into late night. Stove had rusty elements. No trash can.

2026-04-08 • via Nuitee
A
Austin • couple • us
4
Pros:

The woman at the front desk was very nice and tried to do what she could.

Cons:

Walls were not completely painted.
My initial room didn't have air conditioning so they move me to a new room that had no heat.
The "breakfast" they provide is muffins and nutrigrain bars. They were expired and covered in mold.
My bathroom door handle literally fell off.

2026-03-31 • via Nuitee
F
Fatima • couple • us
1
2026-03-28 • via Nuitee
4
420 • couple • us
10
2026-03-27 • via Nuitee
C
Crystal • couple • us
4
You get what you pay for, cheap but not nice
Pros:

The location was great

Cons:

Old and dirty. Paint was peeling in the tub and sink. You could see hair in the tub drain.

2026-03-24 • via Nuitee
V
Vuelvas • family_with_children • us
5
2026-03-22 • via Nuitee
E
Elane • family_with_children • us
4
Pros:

The price was good and location wasn't bad.

Cons:

There was a dead bug, the toilet paper holder was broken off the wall, the sofa sleeper was terrible to put away, there were no extra blankets at all. The plug ins on the walls and the lights didn't work very well. Every time we laid down the light would turn off.

2026-03-22 • via Nuitee