Holiday Inn Westbury-Long Island by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (549 reviews)
369 Old Country Road , Carle Place , US
+1 516-997-5000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Cons:
Inadequate breakfast options
Service issues reported
Weak water pressure

Categories

Cleanliness
8.09
The facility was very clean, but some rooms had cold floors and felt inadequate in amenities.
Service
8.56
Staff was exceptionally friendly and kind, although there were reports of poor service in some cases.
Location
9.1
Excellent location close to shopping and dining, making it very convenient for travelers.
Room Quality
8.05
Rooms were clean and comfortable, but some had reported issues like weak water pressure and lack of essential furniture.
Amenities
7.58
Basic amenities were present, but no breakfast included and limited dining options.
Value for Money
8.04
Good for the price point, though some guests found it lacking in comparison to other hotels.
Food and Beverage
7.59
Breakfast options were not that great; some guests reported no breakfast included.
Overall Experience
8.56
Overall pleasant stays reported, but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:17

Property Description

Convenient Location and Amenities

This Carle Place hotel is conveniently located adjacent to Westbury Shopping Center and just 6 km from Garden City Golf Club. Perfect for both leisure and business travelers, the hotel offers a 24-hour market in the lobby for added convenience.

Comfortable Rooms and Modern Features

Each spacious room at the Holiday Inn Westbury-Long Island is warmly decorated and equipped with modern amenities including a Keurig coffee maker, large flat screen TV, and ergonomic work desk. Guests can unwind and relax in style.

Dining and Entertainment Options

Indulge in a culinary journey at the Royale Restaurant & Bar, serving delicious Indian-American dishes for breakfast, lunch, and dinner. With free Wi-Fi, a fitness center, and business center, this hotel ensures a comfortable stay for all guests.

Book your stay at Holiday Inn Westbury-Long Island now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

8.2
Based on 549 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
N
Naomi • couple • us
10
Perfect
Pros:

Clean and friendly

Cons:

N/a

2026-09-13 • via Nuitee
D
Diane • couple • us
9
I’d definitely return. Easy location to get to.
Pros:

Free parking and location to LIRR and thé shopping. Breakfast.

Cons:

Confusing directions to gym.

2026-09-10 • via Nuitee
J
Jennifer • couple • us
10
2026-09-10 • via Nuitee
K
Katline • solo_traveller • us
7
2026-09-07 • via Nuitee
S
Susan • couple • us
6
Okay but not great.
Pros:

Location;breakfast

Cons:

Laundry facilities were not available, despite being told twice that they were operational. I had to go to a coin laundry in the town.

2026-09-02 • via Nuitee
G
Geralyn • couple • us
8
2026-09-01 • via Nuitee
V
Vincent • couple • us
9
2026-09-01 • via Nuitee
A
Abdullah Alsarhan • solo_traveller • kw
10
Pros:

اقمنا به ليلة واحده وذلك لقربه من المطار فندق جميل و موقعه رائع يمتاز بقربة من المطاعم و السوبر ماركت ، والغرف جدا نظيفة و الاسرة مريحة ، انصح به بشده 👍

2026-08-31 • via Nuitee
T
Tobechi • family_with_children • ca
9
Pretty good experience
Pros:

The location of the place to where we were going was pretty close, the rooms were spacious and clean. The kitchen staff and cleaning staff were excellent. The breakfast was pretty good. Most of the staff but for two were courteous.
They also had microwave on request and I got one pretty quick.

Cons:

The front desk staff that worked on August 28 night was rude. He called on the phone to ask if I needed anyrhing and I stated water. However, he rudely stated, you can go get water from grocery store or deli stores outside the hotel. Why ask if it is pretentious. Apart from that ugly experience, 90% of the staff were excellent.

2026-08-31 • via Nuitee
J
Jaffery • solo_traveller • pk
9
2026-08-31 • via Nuitee
N
Nuke nancy • extended_group • id
9
❤️❤️❤️
2026-08-29 • via Nuitee
I
Izzy • couple • us
8
2026-08-20 • via Nuitee
V
Vera • couple • us
7
2026-08-18 • via Nuitee
V
Veronica • couple • us
10
2026-08-17 • via Nuitee
J
Jennifer • couple • us
8
2026-08-14 • via Nuitee
V
Victoria • couple • us
9
2026-08-13 • via Nuitee
G
Gonzalez • couple • us
10
2026-08-03 • via Nuitee
B
Bessie • solo_traveller • us
10
2026-08-02 • via Nuitee
R
Robert • couple • us
8
Very nice property, lovely courtyard in back, good breakfast and friendly employees.
Pros:

Very convenient property

Cons:

Very busy traffic on adjoining road. Construction on next property annoying, but not HI fault.

2026-07-22 • via Nuitee
E
Eftiola • solo_traveller • us
4
2026-07-20 • via Nuitee