Extended Stay America Suites - Columbus - Polaris

Hotels
Extended Stay America Suites
7 (467 reviews)
8555 Lyra Drive , Columbus , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High price discrepancies

Categories

Cleanliness
4.75
Several reviews mention dirty rooms and lack of cleanliness.
Service
9.25
Positive mentions of friendly and helpful staff.
Location
9.25
Multiple reviews highlight the great location and convenience.
Room Quality
6.75
Mixed feedback on room condition with some mentions of outdated and dated rooms.
Amenities
6.75
Amenities not well-received, missing kitchen items, and limited breakfast.
Value for Money
5.75
Concerns about pricing and value in relation to services provided.
Food and Beverage
5.75
Limited breakfast options led to dissatisfaction.
Overall Experience
7.75
Generally mixed impressions with some positive experiences but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:45

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge. Whether you're staying for a few days or an extended period, you can prepare your meals just the way you like them.

Complimentary Grab-and-Go Breakfast
Start your day right with our free Grab-and-Go breakfast featuring coffee, hot cereal, breakfast bars, and pastries. No need to worry about the most important meal of the day - we've got you covered with a quick and delicious breakfast option.

Convenient Amenities and Nearby Attractions
Enjoy complimentary WiFi, 24-hour front desk service, laundry facilities, and more during your stay. Plus, take advantage of our free onsite parking and explore nearby attractions like the Polaris Fashion Place, JP Morgan Chase, and the Columbus Zoo.

Book your stay at Extended Stay America - Columbus - Polaris for a comfortable and convenient experience.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 467 reviews
Cleanliness: 4.75
Service: 9.25
Location: 9.25
Room Quality: 6.75
Amenities: 6.75
Value for Money: 5.75
Food and Beverage: 5.75
Overall Experience: 7.75
S
Shumaker solo_traveller us
10
2026-05-30 via Nuitee
F
Faye couple us
10
2026-05-26 via Nuitee
T
Tom solo_traveller us
6
2026-05-26 via Nuitee
S
Steven couple us
8
2026-05-18 via Nuitee
L
Lisa couple us
1
Absolutely awful and would not stay here ever again or recommend this property to anyone.
Pros:

Absolutely nothing. This was the worst hotel I have ever experienced. I paid triple the price as there was a big concert in the area. Upon arrival the room smelled awful of some time of cleaner to cover up a worse smell, the toilet would not flush properly, the tv didn’t work, something sticky was all over the tv stand, and this morning we awoke to a ton of mini ants all over the nightstand. It was absolutely disgusting.

Cons:

Nothing

2026-04-27 via Nuitee
N
Nicole couple us
9
Pros:

The staff were SO helpful and friendly -- amongst the best of any hotel I've ever been to!

2026-04-23 via Nuitee
C
Chris solo_traveller us
8
2026-04-22 via Nuitee
couple us
10
2026-04-20 via Nuitee
C
Chris family_with_children us
8
Pros:

I liked the location of the Hotel. The staff was friendly. The room was very clean.

Cons:

The microwave did not work.

2026-04-10 via Nuitee
M
Mary Jo couple us
7
We’d stay again.
Pros:

Convenience off highway.

Cons:

Yellow car tire barriers. Watched a guy stumble over one and fall onto the wall. I also ran into it after just trying to unpack luggage.

2026-04-06 via Nuitee
D
Denise solo_traveller us
4
Overall, it was not terrible, but it won't be my first choice next time.
Pros:

The ease of check in and the location. The ladies that checked me in and out were both very polite.

Cons:

Parking was very limited, a lot of big trucks taking up multiple spaces. I expected my room to be a little more updated for the price. There was a light that did not work at all and another light that was missing a bulb altogether.

2026-03-28 via Nuitee
J
Jeff couple us
5
I will not be back
Pros:

What breakfast? Ĺocation was great. Room was adequate.

Cons:

No bedside tables. Interior door would not close due to the. Large TV. No paper towels. Microwave was dirty.

2026-03-28 via Nuitee
L
Lindale couple us
10
2026-03-27 via Nuitee
C
Cortes couple us
10
Bien
Pros:

Muy limpio y cómodo

Cons:

Que no tiene café todo el tiempo como en otro hoteles

2026-03-25 via Nuitee
M
Moise couple us
10
2026-03-10 via Nuitee
L
Lipscomb couple us
6
2026-03-05 via Nuitee
K
Kevin couple us
1
Stay away from the whole area
Pros:

The manager was very understanding of why we didn't want to stay and was able to cancel my booking.

Cons:

We didn't stay as the location has had a high incidence of vandalism to cars in the parking lot.

2026-02-27 via Nuitee
D
Darlene couple us
10
2026-02-12 via Nuitee
A
Abdulmalik family_with_children us
7
Pros:

Location and amenities for the price.

Cons:

The furniture in my room (#253) was suffering from wear and exposure. I didn't feel comfortable putting any of my clothes in the available storage spaces.

2026-02-08 via Nuitee
X
X3222FEsharonk Solo travel
10
Enjoyable Stay !
Pros:

It has been very nice, friendly and they are quick to help whenever you need it !! The rate has been very good. I have been here since December 2nd and plan to stay at least one more month !!

2026-01-31 via Tripadvisor