DoubleTree by Hilton Houston Medical Center Hotel & Suites

Hotels
•
Doubletree by Hilton
8.5 (416 reviews)
6800 Main Street , Houston , US
+1 713-528-7744

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near medical center
Friendly and helpful staff
Clean rooms and good housekeeping
Convenient shuttle service for medical visitors
Positive comments about breakfast and toiletries
Cons:
Paid parking / limited parking availability
Billing and reservation problems with third-party bookings
Noisy HVAC / room maintenance issues (shower, AC)
Bar closed / limited F&B availability at times
Inconsistent complimentary amenities (coffee, breakfast inclusion)

Categories

Cleanliness
9.5
Rooms and housekeeping are frequently praised as very clean; isolated reports of a dirty pool and occasional maintenance issues (noisy AC).
Service
8.9
Staff repeatedly described as friendly and helpful with good shuttle support for medical customers, but there are notable complaints about billing, reservation handling and some unanswered calls.
Location
9.8
Consistently highlighted as ideal and very convenient for the medical center; proximity is a major positive across reviews.
Room Quality
7.6
Rooms are generally comfortable and clean, but guests report issues such as smelly pillows, noisy HVAC, shower/AC problems and limited in-room storage.
Amenities
7.5
Mixed: shuttle service and toiletries were praised, but parking fees, closed bar, elevator problems and lack of complimentary coffee lowered scores.
Value for Money
7
Several guests felt overcharged or that booking through third parties missed direct-booking discounts; price perceived as high for issues encountered.
Food and Beverage
8.2
Breakfast was praised by some guests (great), but it is not always included; limited coffee options and a sometimes-closed bar were downsides.
Overall Experience
9.5
Overall positive impressions from many guests (excellent/pleasant stays, helpful staff, great location), tempered by recurring parking, booking and occasional maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Luxurious Accommodations
Indulge in comfort and style at DoubleTree by Hilton Houston Medical Center Hotel & Suites. Each room is equipped with modern amenities including a flat-screen TV, coffee machine, and private bathroom. Upgrade to a room with a full kitchen for added convenience.

Convenient Facilities
Enjoy complimentary WiFi throughout the property and take advantage of the free shuttle service for easy transportation. With a 24-hour front desk, business center, and meeting facilities, we ensure all your needs are met during your stay.

Prime Location
Located just 3 km from NRG Stadium, our hotel is the perfect choice for sports fans and travelers alike. Explore nearby attractions such as Rice Stadium and Rice University, with the airport conveniently located 14 km away.

Experience luxury and convenience at DoubleTree by Hilton Houston Medical Center Hotel & Suites. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

8.5
Based on 416 reviews
Cleanliness: 9.5
Service: 8.9
Location: 9.8
Room Quality: 7.6
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8.2
Overall Experience: 9.5
H
Hanwen • solo_traveller • us
10
2026-10-30 • via Nuitee
A
Anna Maria • couple • us
9
Excellent stay. Lower your prices.
Pros:

Breakfast was great. Should've been complementary as for parking too.
Parking definitely should have been free.
Loved the Crabtree toiletries !

Cons:

I have no other complaints.

2026-10-28 • via Nuitee
D
Donna • couple • us
7
For as much as I paid I expected a lot better service !
Cons:

My pillows smelt like dirty feet. The shuttle only operated every hour. Not convienent when you have to go to hospital. I had to walk! Not a happy camper!!

2026-10-27 • via Nuitee
S
Stephanie • couple • us
1
Cons:

No one returns my call tried to cancel

2026-10-21 • via Nuitee
S
Shawntay • couple • us
10
Perfect
Pros:

Very clean and convenient to hospital

Cons:

Liked everything

2026-10-21 • via Nuitee
A
Alexander • family_with_children • ua
9
2026-10-21 • via Nuitee
E
Eric • solo_traveller • us
1
Billing Liars !!!
Pros:

Nothing they lied about Billing...Didn't stay there.

Cons:

Everything

2026-10-21 • via Nuitee
R
Rhonda • couple • us
10
If we had gone through the hotel directly we would had saved hundreds of dollars .
Pros:

Everyone was very friendly. It was our first trip to MD Anderson . The shuttle from hotel was great . I will not go through booking again when we go back for cancer treatments , the hotel offers great discounts on rooms , free breakfast and discounted parking for MD Anderson patients . We didn’t get any of these going through booking , they did give us discounted parking . The hotel staff is all about helping the medical customers .

Cons:

Nothing

2026-10-19 • via Nuitee
R
Russell • solo_traveller • us
10
2026-10-15 • via Nuitee
C
Crystal • couple • us
4
2026-10-12 • via Nuitee
S
S • solo_traveller • us
9
2026-10-07 • via Nuitee
K
karen • extended_group • us
9
2026-09-19 • via Nuitee
T
Thierry • solo_traveller • fr
8
Pros:

emplacement

Cons:

climatisation vétuste impossible à régler

2026-09-13 • via Nuitee
T
Takeshi • extended_group • jp
8
2026-09-11 • via Nuitee
P
Pamela • couple • us
10
Pros:

Convenient to see the medical center.

Cons:

Outdoor parking.

2026-09-10 • via Nuitee
B
Bing-You • solo_traveller • tw
7
2026-09-10 • via Nuitee
C
Charles • couple • us
10
Only stayed one night but staff was great had trouble with shower but maintenance came right away to our room but was ou
Pros:

Nice clean facility rooms clean and comfortable

Cons:

Paid parking!!

2026-09-06 • via Nuitee
A
Ameiris • couple • us
10
2026-09-04 • via Nuitee
F
Fernando • solo_traveller • ec
10
Excelente ubicación en el área médica. Muy buen hotel, mi habitación tenía una pequeña cocina
2026-09-01 • via Nuitee
L
L2 • couple • gb
10
2026-08-31 • via Nuitee