The Grace Hotel

Hotels
8.9 (18593 reviews)
77 York Street , Sydney , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Issues with cleanliness
Food options were lacking

Categories

Cleanliness
8.4
Generally clean, though some mention of lobby bathroom cleanliness issues.
Service
9.4
Staff were consistently described as helpful and attentive.
Location
9.4
Excellent location in the Sydney CBD, with easy access to attractions.
Room Quality
8.9
Mostly positive comments about comfort and decor, though some rooms could be better equipped.
Amenities
8.4
Good amenities mentioned, but some feedback on missing items like a microwave.
Value for Money
8.9
Generally viewed as a good value, though breakfast pricing was criticized.
Food and Beverage
8.4
Mixed reviews on breakfast and restaurant options.
Overall Experience
9.4
Overall enjoyment and satisfaction from the guests, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:01

Property Description

Luxurious Accommodation
Indulge in luxury at The Grace Hotel, located near iconic Sydney landmarks. Each room offers modern amenities including free WiFi and a flat-screen TV, ensuring a comfortable stay.

Rooftop Fitness Centre
Unwind at our rooftop fitness centre featuring an indoor pool and sauna, perfect for relaxation after a day of exploring the city. Stay active while enjoying panoramic views of Sydney.

Central Location
Explore Sydney's CBD with ease from The Grace Hotel. Discover nearby attractions like The Rocks, Circular Quay, and premier shopping destinations just a short walk away.

Experience elegance and convenience at The Grace Hotel. Book your stay now for a memorable Sydney getaway.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

The Grace Hotel requires an AUD $100 credit card pre-authorization for each day of stay to cover any incidental charges.

Limited parking is available at the hotel. Parking is managed by Plaza Parking (third-party), subject to their terms & conditions, availability, and charges will apply.
The entrance to the car park is located on 124 Clarence Street, at the rear of the Hotel. For current rates and details, please visit the hotel website (gracehotel.com.au). The team can recommend alternative car parking options close to the hotel if Plaza Parking is full.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.9
Based on 18593 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.4
H
Hugh solo_traveller au
9
2026-08-08 via Nuitee
B
Betchie couple vu
10
2026-08-08 via Nuitee
J
Jacqueline couple au
9
Great place to stay
Pros:

Love The Grace Hotel.
It’s our “go to “ place to stay when we are in Sydney.
It’s close to transport and shopping.
We did have a few issues but at the end of the day we still really like the hotel

Cons:

Was a bit disappointed that when we arrived early and asked if our room was ready by any chance we were told there was a room available but we would have to pay an early check in fee ($50)if we wanted to check in at 11am. The majority of people who check into hotels have been travelling and would appreciate going to a room.
We were staying 5 nights too.
I can’t fathom why if you would pay that ( and have never been told that before) if the room was vacant anyway. Just a money making exercise!
We also had a couple of days when we had to chase up towels, toiletries and mini bar.

2026-08-08 via Nuitee
M
Murray family_with_children au
8
2026-08-08 via Nuitee
J
John family_with_children au
10
An excellent hotel I would highly recommend.
Pros:

Breakfast was a little disappointing. Not much left at 9.30am in the way of fresh fruit and not much variety with the fresh fruit.

Cons:

Staff to refill food that is very low or empty for breakfast.

2026-08-08 via Nuitee
A
Alice family_with_children au
8
2026-08-08 via Nuitee
Y
Yuze solo_traveller au
8
2026-08-08 via Nuitee
M
Matt family_with_children au
6
OK
Pros:

Room was spacious but could do with a larger table for dining. Bed was comfortable.

Cons:

The need to make separate orders from multiple venues, when the menu wasn't very diverse anyway. The steak sandwich was awful. The pool is not heated. The breakfast dining was sub standard for such a heritage central hotel.

2026-08-08 via Nuitee
S
Samantha family_with_children au
10
Beds were comfy. Room was clean, staff were great. Couldn't have asked for a nicer stay. On my books for future now
Pros:

Everything

Cons:

Nothing!

2026-08-08 via Nuitee
D
dani couple il
8
קצר וקולע מיקום מושלם
Pros:

מקום מרכזי מאד דקות הליכה מכל מקום חשוב בעיר

Cons:

הבריכה וכל נושא הספא טעון שיפור

2026-08-08 via Nuitee
B
Ben couple au
8
2026-08-07 via Nuitee
M
McKinley couple au
8
Great location friendly staff
Pros:

Great location friendly staff

Cons:

Beds were very saggy. Pool not heated.

2026-08-07 via Nuitee
M
Mirela couple au
10
Central location, great hotel, highly recommended!
Pros:

Great stay in a super central location, with easy walking access to Darling Harbour and Circular Quay. The room was comfortable and spotlessly clean, and we really appreciated the charming old-hotel vibe. The staff were also incredibly friendly and welcoming. Highly recommend!

Cons:

Nil

2026-08-07 via Nuitee
E
Emma solo_traveller au
9
Pros:

Location hotel

Cons:

We got stung by the parking fee. Would think again as to value of accommodation, as parking fee was not disclosed prior and turned out to be very expensive.

2026-08-07 via Nuitee
A
Amanda couple au
9
Pros:

The room size was perfect

2026-08-07 via Nuitee
B
Brian solo_traveller au
8
Pros:

Central location and good value for money

2026-08-07 via Nuitee
J
Jo-Anne family_with_children au
10
2026-08-07 via Nuitee
J
John extended_group au
9
2026-08-07 via Nuitee
I
Isabelle family_with_children ch
8
Très bonne situation
Pros:

L’emplacement de l’hôtel. Nous avons pu visiter la ville à pied. Literie confortable

Cons:

Les serviettes de bains qui étaient tachées et la bouteille d’eau vide qui trainait entre deux lits à notre arrivée. Les serviettes ont été remplacées rapidement après notre signalement.

2026-08-06 via Nuitee
J
Jessica couple au
10
2026-08-06 via Nuitee