Best Western Plus West Edmonton

Hotels
•
Best Western Plus
8.4 (961 reviews)
10017 179A St Nw , Edmonton , CA
+1 780-483-4000

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Food quality issues
Cleanliness concerns
Noise disturbances

Categories

Cleanliness
7.9
Several reviews mentioned issues such as bed bugs and dirty tables.
Service
9.16
Most reviews praised the staff as friendly, although there were some complaints about assistance.
Location
9.41
Consistently highlighted as a great location, especially close to the West Edmonton Mall.
Room Quality
8.36
Rooms were noted as clean, comfortable, and spacious.
Amenities
8.18
Facilities were good but issues with the hot tub and only one elevator for four floors noted.
Value for Money
8.54
Some reviews indicated that it was worth the price paid.
Food and Beverage
6.9
Several complaints about the quality of food, including cold and poorly prepared items.
Overall Experience
8.77
Many were satisfied with their stay but noted issues that affected their overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:13

Property Description

Indulge in Relaxation: Best Western Plus West Edmonton boasts an indoor pool, hot tub, and 24-hour fitness center, perfect for unwinding after a day of exploring.

Conveniently Located: Situated near top attractions like World Waterpark and West Edmonton Mall, this hotel offers easy access to entertainment and shopping options.

Comfort and Convenience: Each room is equipped with cable TV, video games, a fridge, coffee maker, free WiFi, and a spacious work area, ensuring a comfortable stay for every guest.

Ready to experience the perfect blend of comfort and convenience at Best Western Plus West Edmonton? Book your stay now and make unforgettable memories!

Important information:

Hotel is currently undergoing renovations.

Upon check-in photo identification and a valid credit card is required. Please note that prepaid credit cards are not a valid credit card. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that in the event that a valid credit card and photo identification are unable to be presented upon check-in, then all guests will be subject to pay for room and taxes including an additional damage deposit fee at the time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Location

Guest Reviews

8.4
Based on 961 reviews
Cleanliness: 7.9
Service: 9.16
Location: 9.41
Room Quality: 8.36
Amenities: 8.18
Value for Money: 8.54
Food and Beverage: 6.9
Overall Experience: 8.77
B
Brent • solo_traveller • ca
10
Excellent accommodations,especially with a pet, but could improve on breakfast.
Pros:

It was clean, welcoming, and they had no issue with my dog at all. He be ake quite the attraction whenever we ventured out. They had a cute little dog park onsite too. It was very thoughtful and accommodating.

Cons:

I couldn't eat anything at the breakfast due to allergies. There wasn't a very good variety of food.

2026-09-18 • via Nuitee
M
Michael • family_with_children • ca
6
Average Accomodarion- No EV charger.
Pros:

It was in a good location. The washroom was well spoiled and the runner duck was a fun touch.

Cons:

EV destination charger was advertised and I confirmed beforehand. Upon arrival the destination charger was broken and the worker was completely apathetic. No options or solutions to rectify the situation

2026-09-18 • via Nuitee
T
Terry • solo_traveller • ca
8
2026-09-17 • via Nuitee
W
Wei • solo_traveller • ca
1
2026-09-16 • via Nuitee
W
Wei • family_with_children • ca
1
Cons:

酒店在没有通知我的前提下，直接从我的银行账户扣费，在booking与之沟通下提出给我退款后，又再一次把退款取消，不知道是不是酒店经理故意而为之。所以大家不要入住这个酒店，住了酒店一定要核实自己的银行对账单。酒店经理完全不懂任何操作流程，非常不专业

2026-09-16 • via Nuitee
F
Field • solo_traveller • ca
10
Pros:

Loved the breakfast selections and the kids loved the pool!

2026-09-15 • via Nuitee
R
Roman • extended_group • ca
7
2026-09-14 • via Nuitee
R
Roberto • extended_group • ca
9
Great place to stay and very Nice staff
Pros:

Nice place, clean and well maintained

Cons:

I loved the service

2026-09-09 • via Nuitee
J
Jeremy • couple • ca
6
Pros:

Location was good, staff were friendly, and overall the hotel was clean

Cons:

Very dated, the pool needs work, lots of minor repairs and paint fixes needed.
Considering how much I paid, I could have paid less for something that felt more comfortable.

2026-09-07 • via Nuitee
T
Tim • family_with_children • ca
5
Nice size room. Not horrible but not great either!
Pros:

Location. Breakfast. Size of room.

Cons:

Waiting at front desk upon arrival and EACH time I arrived at front desk during my stay! No bell to ring, no friendly greet once they showed up. Requested a cot. Took 3 calls and a big old hassle to finally get one! Requested on line. Called day before arrival. Only to arrive and get the run around.

2026-09-07 • via Nuitee
M
Michael • family_with_children • ng
7
Not bad.
Pros:

Breakfast was quite good. Location was nice.

Cons:

Single lift servicing all floors was slow n a bit clumsy.

2026-09-04 • via Nuitee
D
Debbie • extended_group • ca
10
Nice and comfortable.
Pros:

Clean friendly staff.

Cons:

Where our room was we could hear people in breakfast area. Tight parking

2026-08-31 • via Nuitee
D
Debbie • couple • ca
10
Wonderful place to stay.
Pros:

Clean, breakfast and security. Staff were very pleasant and provided us with information regarding the hotel.

Cons:

Parking is very tight. Weird not to have a sink in the bathroom to wash your hands before exiting.

2026-08-31 • via Nuitee
C
CATHERINE • solo_traveller • ca
8
Cons:

noise level at breakfast.

2026-08-30 • via Nuitee
C
Cory • family_with_children • ca
9
2026-08-30 • via Nuitee
S
Shana • solo_traveller • ca
8
Pros:

Good location, clean rooms, breakfast was great.

Cons:

The hot tub was colder than the pool. Also, very very small.

2026-08-29 • via Nuitee
J
Joel • couple • ca
7
It was clean, comfortable and the service was very good.
Pros:

The breakfast was great. It was actually ready about 20 minutes early which was a nice surprise because I had to leave before breakfast was scheduled. It was very good as well.
The pool tiles had mildew all over them so that was kind of gross. There was some water damage in the floor in our room as well.
The bed was very comfortable. The A/C worked very well. The room was clean and seemed recently renovated although it was a very surface renovation.
I also left some clothes in the wardrobe and they said they would hold it for me for 30 days so I thought that was nice.
I found the pool a bit warm and the hot tube felt like it was about 104 degrees. That may or may not be a good thing for you personally. I really appreciated the adult time between 10PM and 12AM as well. I couldn’t handle all the kids screaming and splashing. After they left it was so peaceful.
Overall I enjoyed the visit.

2026-08-29 • via Nuitee
M
Monica • extended_group • co
10
2026-08-28 • via Nuitee
S
Shane • family_with_children • ca
9
2026-08-28 • via Nuitee
G
Guil Bart • solo_traveller • ca
10
Pros:

Location is perfect, modern, the room was spacious, love the breakfast.

2026-08-27 • via Nuitee