Holiday Inn Express Hotel & Suites Charlottetown by IHG

Hotels
•
DP Murphy Hotels
8.3 (960 reviews)
200 Capital Drive , Charlottetown , ca
+19028921201

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Good breakfast
Cons:
High prices
Mold in the shower
Service responsiveness issues

Categories

Cleanliness
7.95
Several reviews mention the hotel is clean, but a review noted mold in the shower.
Service
8.95
Staff friendliness was frequently praised, but there were complaints about responsiveness.
Location
8.45
Location is convenient for airport access and local attractions.
Room Quality
8.45
Rooms are described as spacious and comfortable.
Amenities
8.45
Good amenities were mentioned, but cutlery quality was noted as a minor issue.
Value for Money
7.45
Some reviews indicated that prices have been rising without sufficient justification.
Food and Beverage
8.45
Breakfast received high praise for quality and selection.
Overall Experience
8.25
Generally positive with specific highlights on service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:34

Property Description

Indulge in Modern Comforts

Unwind and Recharge

Explore with Ease

Book your stay at Holiday Inn Express Hotel & Suites Charlottetown to experience the perfect blend of comfort, convenience, and leisure during your visit to Prince Edward Island. With an indoor pool, complimentary breakfast, and spacious rooms equipped with modern amenities like free WiFi and flat-screen TVs, your stay is sure to be relaxing. Upgrade to a suite with a spa bath for an extra touch of luxury. Stay active in the fitness center, take care of business at the on-site business center, and easily plan your local excursions with the tour desk. Explore nearby attractions and make the most of your trip with our convenient location.

Important information:

Please note you must show a photo ID upon check in and have a valid credit card. Must be 21 or over to check in.
Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 960 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 7.45
Food and Beverage: 8.45
Overall Experience: 8.25
S
Sharmeen • solo_traveller • ca
7
Cons:

We got a room at the ground level, but the water pressure was too low to take a comfortable shower. For some reason the room felt very humid. We requested to change the room for the 2nd night and this time we got a room at the 3rd level which was much better and comfortable

2026-07-04 • via Nuitee
A
Adrian • couple • ca
10
Great stay!! Good Job
2026-07-02 • via Nuitee
C
Clement • extended_group • ca
8
A good place to stay
Pros:

The breastfast was good with a lot of options

2026-07-01 • via Nuitee
D
DAVID • couple • ca
8
it was okay
Pros:

location

Cons:

car parking

2026-06-29 • via Nuitee
L
Langensand • solo_traveller • us
7
Nice People -Need training
Pros:

The parking lot is big. Breakfast included GF bread!

Cons:

The bed was noisy ..super weird.

Both of us have medical equipment that needs to be plugged into electrical outlets. While the outlet on my husband's side worked, the one on my side didn't. I talked to the receptionist and he came up to the room and confirmed that the outlets weren't working. He said he would call an electrician... but it was Saturday night and the electrician would take a few hours to come. It was late, and we were tired. We agreed that fixing it in the morning made sense BUT, it meant I wouldn't have a good night. So, I asked for some compensation. He said had to check and would call back. We waited and then called the front desk again. A different receptionist answered and didn't know about our situation but after hearing our story, offered to switch us to a different room. It was way passed our bedtime, so we declined.

The next morning, I saw a switch near the door and wondered if for some very dumb reason this one switch controlled the electrical outlets next to my side of the bed. It did ... so WHY didn't the staff know this. I lost a lot of sleep without my medical equipment.

First, this is a STUPID situation. I hope the hotel either better trains their staff or better yet, eliminate this problem.

2026-06-29 • via Nuitee
S
SWWoodman • solo_traveller • ca
7
2026-06-25 • via Nuitee
N
nobuyuki • couple • jp
10
ここを起点にしてPEIを旅するのに便利
Pros:

近くに食料品スーパーやウォルマート、レストラン、書店等があり、日々の生活に便利。幹線道路に面しており、ウオーターフロントへの郊外へのドライブにも便利。最初、ダウンタウンにホテルを取っていたが、変更して正解。

Cons:

宿泊費が他のホテルに比べて若干高い。

2026-06-24 • via Nuitee
I
Ihor • extended_group • ca
9
2026-06-20 • via Nuitee
S
Sonia • extended_group • au
8
2026-06-16 • via Nuitee
F
Forrester • family_with_children • us
9
2026-06-15 • via Nuitee
N
Nadia • extended_group • ca
8
2026-06-13 • via Nuitee
J
Jim • couple • ca
8
Pros:

Location great for airport.

Cons:

Pool was not ready outdoor

2026-06-12 • via Nuitee
M
Martin • couple • ca
8
2026-06-02 • via Nuitee
S
Scott • solo_traveller • ca
10
Pros:

Laundry facilities. Everything clean and organized

2026-05-29 • via Nuitee
M
Marjolaine • couple • ca
9
Très bien
Pros:

La propreté et le calme

2026-05-27 • via Nuitee
T
Trisha • couple • ca
9
2026-05-26 • via Nuitee
J
Janae • family_with_children • ca
10
10/10 all across the board, I recommend!
Pros:

Service was nice, staff was extremely friendly and it was conveniently close to everywhere I needed to get to.

Cons:

There wasn’t anything I did not like about the property.

2026-05-25 • via Nuitee
J
Janis • family_with_children • ca
8
Good for the length we stayed
Pros:

Clean

Cons:

Small pool

2026-05-21 • via Nuitee
S
Samaneh • couple • ca
5
2026-05-19 • via Nuitee
W
waqas • family_with_children • ca
8
Clean and good but slightly on pricier side
Pros:

The breakfast was crowded. Seating was limited. The breakfast items were good and plentiful

Cons:

The guests weee noisy at times the ones with younger family. Wished the rooms were more sound proof

2026-05-19 • via Nuitee