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Facilities
Property facilities
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Wheelchair accessible
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Allergy-free room
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Lower bathroom sink
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Cooking class
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Garage
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Electric bicycle charging station
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in the elegant guest rooms and suites at Hôtel Le Royal Lyon, featuring modern amenities and tasteful decor, offering a comfortable retreat during your stay.
Culinary Excellence
Savor exquisite meals at 'l'Institut' restaurant, where renowned chefs from the prestigious Paul Bocuse Institute craft gourmet dishes. Don't miss the opportunity to partake in cooking classes for a truly memorable experience.
Prime Location
Conveniently located overlooking Place Bellecour, with easy access to major attractions and public transportation, Hôtel Le Royal Lyon provides the perfect base for exploring the vibrant city of Lyon.
Ready to experience luxury and convenience in Lyon? Book your stay at Hôtel Le Royal Lyon - MGallery Collection now!
Extra beds are only possible in the Superior Double Room - City Side.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible at a location nearby (reservation is needed) and costs EUR 29 per day.
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Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an available extra bed.
People 13 years old and over stay for € 100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Locatie en vriendelijkheid van de mensen
Nicest and very professional staff, Pierre helped us sooo much with everything, breakfast was amazing and the decoration was great. I will definitely come back to this hotel we had a great time.
Super 5 star hotel. It’s all about the staff and they were great! Nothing is too much trouble. We felt looked after…
The only disappointment was the bar. They couldn’t make the cocktail we wanted, the gin and tonic was bizarre… overall not the level of bar expected in a 5 star hotel. But so much choice outside the hotel it didn’t really matter…
Accueil très chaleureux. L'hôtel se trouve au centre. Très bon petit déjeuner. Chambre spacieuse.
Salle de bain : la douche se trouve dans la baignoire, inappropriée pour les personnes âgées. Accès difficile et dangereux.
初日の夜部屋がクーラー効かなくて暑かったけど、すぐに広いお部屋にアップグレードしてくれて対応してくれた。一人部屋の狭いところを予約したのに感謝でしかなかったです。ありがとうございます。スタッフの対応は何もかも早くて良かった。立地はこれ以上ないほど良い。
古いってイメージですね。
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Location and all the interior designs in the hotel is magnificent.
The bed was not comfortable.
Emplacement, ensemble du personnel, calme avec une bonne insonorisation et A/C efficace
Des meubles de service dans les couloirs qui sont cassés et devraient être changés car par compatible avec 5*.
The location is pretty good, close to good restaurants, attractions and shops
Almost everything is broken. The AC is barely working, set at the lowest temp and keeps running, just making the room not hot. The hot water of the shower will be hot for 5 min, and slowly cool down during my shower, and then get a bit warmer. The window, someone opened the window during cleaning, and I could close it, has to call for staff to push it really hard to close it. And the room is not clean at all.
Sehr nettes, hilfreiches Personal!
Frühstück: sehr reichhaltige Auswahl
Die ganze Ausstattung, ist mir zu alt. Viel Stoff: schwere Doppelvorhänge, überall Teppiche und Tapeten und Kissen, auch Stühle mit schwerem Stoff. Fürs Auge ist es schön aufeinander abgestimmt, aber wirkt staubig und dunkel.
Die Angestellten, die die Eierspeisen zubereiten, sind Träumer! Wir warteten oft sehr lange auf unsere Bestellung.
While the hotel itself is beautiful and well located, our stay was ultimately overshadowed by a very disappointing experience at breakfast.
The female breakfast chef spoke quite rudely to our daughter after misunderstanding her order. What upset us even more was the lack of a meaningful response afterwards, despite us sharing our concern with the hotel.
To be fair, one member of the staff, Sandrine, did try to help and was kind in her approach, which we appreciated. Unfortunately, the overall handling of the situation still left us disappointed.
For families traveling with children, the attitude of the staff matters just as much as the hotel itself. Because of this experience, I believe families with children should think twice before booking this hotel.
All was good, but the bathrooms should be renovated. And the bathtub was too high to go in and out…
All was good, but the bathrooms should be renovated. And the bathtub was too high to go in and out…
Plus there should be electric outlets for phone charging near the bed…
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