Le Royal Hotel Lyon - MGallery Collection

Hotels
•
MGallery
8.6 (1415 reviews)
20 Place Bellecour , Lyon , fr
+33 4 78 37 57 31

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable room
Great location
Friendly staff
Cons:
Some areas need updating
Parking was not included in the initial booking

Categories

Cleanliness
8.65
The room was very nice and very clean.
Service
9.15
Very friendly and attentive staff, helpful with recommendations.
Location
9.15
Excellent central location, close to everything.
Room Quality
8.15
Rooms were stylish but a bit dated.
Amenities
8.15
Standard quality for this hotel tier, some areas need renovation.
Value for Money
8.65
The hotel generally offers good value, though some amenities could be better.
Food and Beverage
8.15
Breakfast was excellent, but some room facilities could use improvement.
Overall Experience
8.75
A pleasant stay, but with room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:28

Property Description

Luxurious Accommodation
Indulge in the elegant guest rooms and suites at Hôtel Le Royal Lyon, featuring modern amenities and tasteful decor, offering a comfortable retreat during your stay.

Culinary Excellence
Savor exquisite meals at 'l'Institut' restaurant, where renowned chefs from the prestigious Paul Bocuse Institute craft gourmet dishes. Don't miss the opportunity to partake in cooking classes for a truly memorable experience.

Prime Location
Conveniently located overlooking Place Bellecour, with easy access to major attractions and public transportation, Hôtel Le Royal Lyon provides the perfect base for exploring the vibrant city of Lyon.

Ready to experience luxury and convenience in Lyon? Book your stay at Hôtel Le Royal Lyon - MGallery Collection now!

Important information:

Extra beds are only possible in the Superior Double Room - City Side.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 29 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1415 reviews
Cleanliness: 8.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
C
cubancruiseguy • Solo travel • Orlando, Florida
6
Boutique Chic, Stuck in Time....
Pros:

M Gallery hotels are always very curated and beautiful. Lyon had several, but only one had a five star rating and it was this one. The website looked promising, and I upgraded the room to a superior with view.

The room was large and comfortable with fantastic views. But it stops there. The furniture is worn and torn and showing signs of its age. The lobby is undergoing a renovations and construction crews are everywhere. The "makeshift" lobby is tiny and has zero ambiance.

No restaurant, no lobby, no lobby bar. On top of that a room thats dated and tired. Carpet was worn and torn. The AC barley cooled and I was sweating both nights. I told the staff and they never followed up with me, t was not important to them.

Employees were all very nice and friendly. But not trained in five star hotel service. I arrived and was told "passport and credit card please" no welcome to xxxxx etc. She was super nice and had a smile, but all of it felt more like check-in at a 4 star hotel.

The first night I got no turndown service. The second night housekeeping knocked and I was in room. She put a bowl of chocolate in front of me and said "chocolate for you ?" I took two and she said goodbye. That was the extent of the turndown.

I purchased five star and barley got 4. Do not stay here until after the renovation. Im sure after that it will be great. On the plus side, the location of this hotel is one of the best in the city.

2026-07-25 • via Tripadvisor
S
Sandra • couple • gb
10
Great location, fabulous
Pros:

The property is very tastefully and comfortably presented. They are experiencing some refurbishment so I hope this will be as sympathetic.

Cons:

Nothing

2026-07-25 • via Nuitee
R
Raad • couple • de
8
2026-07-24 • via Nuitee
G
Garbelli • solo_traveller • it
10
Pros:

Posizione centrale tutto ok

2026-07-24 • via Nuitee
E
Elena • couple • pt
9
2026-07-22 • via Nuitee
R
Ruth-Aida • family_with_children • se
10
Excellent !
Pros:

Location, quality, service was all great!

Cons:

Nothing!

2026-07-22 • via Nuitee
M
Markus • couple • ch
8
Pros:

Gutes Frühstück, schöne Zimmer, freundliches Personal

2026-07-21 • via Nuitee
M
Michael • couple • de
9
Wonderful hotel in the city centre, next time we’ll stay there again
Pros:

Great location, very nice staff, very comfortable beds

Cons:

Nothing, all good

2026-07-21 • via Nuitee
P
Peter • solo_traveller • fr
9
2026-07-20 • via Nuitee
S
Shelley • couple • ca
7
Cons:

temperature of room was to warm, unable to lower temperature

2026-07-20 • via Nuitee
O
oliverp722 • Couples
8
Location Friendly
Pros:

Great location for city sightseeing this hotel offers a good standard of accommodation and service. There are currently renovation works in progress which means there's no evening restaurant facility and the reception area is a temporary arrangement. Apparently these works should be completed by end of August 2026. This said we suffered no issues with noise or disruption. The staff here are friendly and helpful and there remains a concierge service despite the temporary reception. The rooms are in need of a little maintenance - cupboard doors that wobble, furniture that is tarnished, shaving mirrors that need fixing, but they are clean and well appointed. Breakfast is available in a nicely decorated dining area and the food and service are good offering a nice selection of breakfast fare including freshy cooked eggs to order. It's a hotel to return to when the refurbishment is completed especially to sample the new restaurant.

2026-07-17 • via Tripadvisor
R
Roland • couple • nl
8
beleving ,service , ligging etc prima
Cons:

het ontbreken van een volledige restaurant functie op dit niveau maakt de prijs/waarde verhouding niet optimaal.

Met een dergelijke functie is de propositie optimaal

2026-07-17 • via Nuitee
D
Doris • solo_traveller • de
8
Pros:

Parkservice!

Cons:

Es wird im Haus grad umgebaut.

2026-07-16 • via Nuitee
E
Elena • extended_group • pt
9
2026-07-15 • via Nuitee
A
Alexander • family_with_children • fr
5
2026-07-14 • via Nuitee
U
Umberto • extended_group • it
2
Camere indecorose
Pros:

La centralità dell'Hotel, la cortesia e gentilezza dello staff, la colazione abbondante e servita perfettamente

Cons:

Le camere, molto molto sporche, tantissima polvere. divani lisi e pieni di polvere.
Nella prima stanza, che abbiamo voluto cambiare, puzza di fumo in modo eccessivo, oltre la puzza della polvere che era tangibile. Nella seconda stanza, ancora puzza di fumo ma meno rispetto alla prima..... ma le camere sporche e polverose come poche volte ho avuto il dispiacere di averle. un rapporto prezzo qualità pessimo. Forse avrebbe dovuto avere 1 stella

2026-07-14 • via Nuitee
D
David • couple • fr
3
Positionnement parfait, mais climatisation un problème
Pros:

Petit déjeuner était très bon

Cons:

Climatisation de chambre ne fonctionnait pas bien de tout, ils ont dû nous changer de chambre mais la nouvelle ne fonctionnait pas super bien non plus.

2026-07-12 • via Nuitee
J
Jean-Christophe • solo_traveller • fr
9
2026-07-09 • via Nuitee
M
Michael • couple • au
10
Great
Pros:

Position , breakfast service

2026-07-08 • via Nuitee
G
Grilli • couple • it
7
Pros:

Ubicazione centrale, ma camere che necessitano di ristrutturazione, anche se in Francia mancava il bidet e il bagno con il wc era
Piccolo chiuso e senza finestra e la camera era una delle migliori suite

Cons:

Necessità di ristrutturazione per essere un 5 stelle, ancora con moquette ovunque

2026-07-06 • via Nuitee