Sarova Stanley Hotel, Nairobi

Hotels
9 (1724 reviews)
Corner of Kimathi Street and Kenyatta Avenue , Nairobi , ke

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Excellent food
Cons:
Expensive bar
Room card issues

Categories

Cleanliness
8.33
Cleanliness was generally good, but there were minor issues mentioned about room maintenance.
Service
9.8
Staff were consistently described as helpful and friendly, contributing to a positive experience.
Location
9.34
Central location in Nairobi was frequently highlighted as a strong point.
Room Quality
8.29
Rooms were clean but some reviews mentioned that the beds were not very soft.
Amenities
9.32
Amenities like the pool and spa were enjoyed by guests.
Value for Money
8.28
Some reviews mentioned that certain services, like the bar, were expensive.
Food and Beverage
9.33
Food quality received high praise, especially for the breakfast and specific meals.
Overall Experience
9.3
Overall experience was highly rated across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:44

Property Description

Luxurious Accommodation
Experience elegance and comfort in our luxury rooms at Sarova Stanley, each offering stunning views of Nairobi. Relax in style with a seating area, satellite TV, and free Wi-Fi.

Culinary Delights
Indulge your taste buds at our 3 restaurants - from al fresco buffet-style meals at Pool Deck Restaurant to authentic Thai cuisine at Thai Chi. Enjoy a casual dining experience at Thorn Tree Café.

Wellness and Leisure
Unwind at Stanley Health Club with a fitness area, sauna, and steam bath. Stay active with yoga and aerobics classes.

Ready to elevate your stay in Nairobi? Book now and enjoy our premium amenities and central location.

Important information:

Guests are required to show a valid ID cart or passport at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Location

Guest Reviews

9
Based on 1724 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
F
FRANCESCO couple it
10
History and Quality together!
Pros:

Stilish hotel that preserves tradition meeting high standard in quality. Efficient and friendly staff and very rich breakfast

2026-08-14 via Nuitee
A
Angelo couple it
7
2026-08-12 via Nuitee
A
Aissatou family_with_children gb
10
Perfect with authentic old style charm
Pros:

One of the "historic" hotels that doesn't look run down and that has kept its charm. Very clean. Stellar staff. Large rooms. Warm water. Great wifi

Cons:

Nothing

2026-08-11 via Nuitee
S
Sebastian Frederik couple dk
10
Pros:

Very friend and welcoming staff, they made sure we had a very pleasant stay all the way through

2026-08-10 via Nuitee
N
Nils couple de
9
Klasse Hotel im Herzen von Nairobi mit viel gut erhaltender Geschichte
Pros:

Super Hotel mit freundlichem Personal, hervorragendem Frühstück und angenehm beheizten Pool. Die Lage im CBD lässt alles wichtige schnell erreichen. Die Historie des Hotels wurde toll erhalten.

Cons:

Trennung von Hotel und Konferenzgästen sollte überdacht werden. (Mann muss durchs Mittagsbuffet um zum Pool zu kommen.

2026-08-08 via Nuitee
R
Radoslaw solo_traveller ua
8
Dobry hotel
Pros:

Uprzejmość obsługi, bliskość restauracji, pokój, trzy windy i wanna w łazience.

Cons:

Pomimo wielokrotnej walki z zamkiem do drzwi nikt go nie naprawił do końca mojego pobytu. Wody butelkowej w pokoju również było za mało. Po wysprzątaniu łazienki toaleta wciąż była brudna.

2026-08-08 via Nuitee
M
Matthew couple gb
9
2026-08-08 via Nuitee
R
roseaE8953JZ Solo travel
10
SAROVA STANLEY HONEST REVIEW💯
Pros:

My name is Rose. Born and raised in Nairobi, Kenya. This is my first time in Sarova Stanley and before I came, I definitely did my research. One thing that stood out to me the most is the fact that, the hotel was formed in 1902 and IS the first ever five star hotel in Nairobi to be in existence:) AMAZING!
It is an honor to be part of such a historic, monumental Masterpiece! WOW

I want to give a special shoutout to Mr. Sammy, who gave me a historical masterclass on Serena Stanley! Do you know that Sarova is the name of the Stanley brother’s wives first two INITIALS?? SArah, ROSE and … (guess the last one 😉)
Thank you Sammy for educating me on the beautiful history, red piano and Ofcourse legendary train🙏🏾❤️

Madam KATE! Thank you! For serving me the BEST cocktail, engaging me in very comfortable, friendly conversations and Ofcourse being my wing woman🙏🏾❤️
I will definitely! definitely! Visit again soon❤️
Stay blessed Sarova Stanley🙏🏾 in Jesus Mighty Name🙏🏾❤️

Ps: They have very AMAZING band music on Fridays ❤️
I’m yet to attend the Wednesday one! 😃 💃🏾
I know I will not be disappointed:)

2026-08-07 via Tripadvisor
Z
Z7444OZlizb Family Portsmouth, Hampshire, England
10
Wonderful food and service
Pros:

We came to the Thai restaurant - it was so beautiful. Alex was super attentive, gave the best recommendations and food was divine. Would highly recommend

2026-08-07 via Tripadvisor
K
Katja couple lu
10
2026-08-07 via Nuitee
J
Jasmin couple de
8
2026-08-05 via Nuitee
P
PKerimis0411 Family
10
Evening at ChaiChi
Pros:

We had a beautiful evening at the restaurant ThaiChi. Our waiter, Alex was super kind and welcoming. We had a superb evening. Food, drinks and hospitality were all outstanding

2026-08-04 via Tripadvisor
F
Freedom28842781118 Business
10
Excellent hôtel
Pros:

Excellent customer service, rooms were great and clean and the personnel was just amazing: from the reception to the restaurants and concierge. Definitely recommend it.

2026-08-03 via Tripadvisor
T
Thomas solo_traveller de
10
Pros:

Very friendly, helpful and professional staff. Breakfast had a very good quality. Thank you so much for your hospitality.I can recommend the Sarova Stanley Hotel.

2026-08-03 via Nuitee
M
M8679CWdavidl Business
10
The Sarova Stanley hotel
Pros:

The Sarova Stanley is a great and comfortable hotel set in Central Nairobi. It still carries the charm of an older hotel and high service. Their Asian restaurant is is Thai food at its best. The restaurants are also worth a try. The hotels Spa is exceptional and a lady called Rose gave me one of the best massages I have experienced from a world traveller who appreciates a top quality massage . All in all a great hotel to have a lovely stay and very relaxing . I can recommend this hotel and it’s top class Spa.
David Leslie

2026-08-02 via Tripadvisor
S
Stillwelldrews Friends getaway Las Vegas, Nevada
10
Historic Bar
Pros:

The exchange bar was a great experience, almost like being transported back in history. We had James M. as the bartender, a very intelligent and knowledgeable young man. He taught us everything about the history of the hotel, Kenya and even the bar we were at. Great experience.

2026-07-25 via Tripadvisor
I
ireneaL2657GF Business
10
Happy customer experience
Pros:

Exquisite, great services! Excellent customer service from Hannah and Jay!
Am amazed !

2026-07-24 via Tripadvisor
U
U6503CNruthc Couples
10
Thai - Chi food and Service
Pros:

Sarova Stanely Nairobi is exceptional , from the service to the food..We had dinner at Thai - Chi and was served by Hannah, she's so welcoming and her service is next level💯😍

2026-07-22 via Tripadvisor
5
529skym Couples
10
Luxury
Pros:

The experience was amazing, the dining classic & luxury defined. Staff, specifically Hannah was accommodating and professional.
Would come here again.

2026-07-22 via Tripadvisor
E
Elisa couple at
10
2026-07-21 via Nuitee